DesktopSupport Engineer | 2nd Line Support | IT Support Engineer | System Administrator | Infrastructure Engineer | 1st Line Support | System Engineer | Remote Support Engineer DesktopSupport Engineer required for a company working in the Renewable Energy & Sustainability sector on a full-time, permanent basis. This … role suits someone with 3+ years experience in a relevant IT Support role that's comfortable working with end-users ranging from interns up to the C-level suite. The role is purely internal on the company's infrastructure and ecosystem and you'll join a team of … to mainly BAU tickets as a team where this role will be the first point of contact and deal with 1st and 2nd line support queries where you'll escalate to the senior engineers if necessary. The technology you need to be confident with are: Microsoft 365 Networking Intune more »
Job Description DesktopSupport Analyst - Bank - City London We are looking to recruit a Desktop Analyst with at least 5 years experience of working in DesktopSupport from 1 st to 3 rd level in a banking environment. You ideally have experience of working within … a banking environment and understanding the banking arena. Responsible for the full range of user support, including desktop and peripheral hardware support, application support, network connectivity and remote connectivity. Remote and telephone support of mobile/European users will also be required. Work within the … Service Desk team in supporting and delivering all aspect of services -1 st/2 nd line support (capable of root cause analysis) -Remote branch support using Remote Assistance -Active Directory user starter/leaver process -Customer facing, support of internal banking staff, VIPs -Maintenance and supportmore »
DesktopSupport Manager London based (with occasional travel) Introduction Our client, a leading insurance company in the IT sector, is currently seeking a dedicated DesktopSupport Manager. In this role, you will be responsible for managing a team of 8 skilled IT Support Engineers. The … is based in London, with occasional travel required to our offices in Bournemouth and Stockport. Key Responsibilities Lead and manage a team of IT Support Engineers, providing guidance and support in day-to-day operations Ensure efficient and effective delivery of IT support services to all employees … process improvement and implement necessary changes Proactively monitor systems and address potential IT challenges before they impact operations Job Requirements Significant experience in IT support, with a focus on desktopsupport Proven track record in managing and leading a team of IT professionals In-depth knowledge of more »
Job Description Helpdesk and DesktopSupport Analyst Our Client a retail bank - based in the City London - is looking to recruit Helpdesk and DesktopSupport Analyst with 4 to 5 years proven experience. Responsible for the full range of user support, including desktop and … peripheral hardware support, application support, network connectivity and remote connectivity. Remote and telephone support of mobile/European users will also be required. -Work within the Service Desk team in supporting and delivering all aspect of services -1 st/2 nd line support (capable of … root cause analysis) -Remote branch support using Remote Assistance -Active Directory user starter/leaver process -Customer facing, support of internal banking staff, VIPs -Maintenance and support of desktops, laptops, Blackberry's -SLA targets -Ad-hoc project involvement -Ideally with experience of supporting desktop platforms for more »
Job Title: DesktopSupport Engineer Skills: DesktopSupport, Window10 & ITLL & O365 Job location: London, UK Job Type: Fulltime We at Coforge are hiring DesktopSupport Engineers with the following skillset: We are seeking a highly skilled and detail-oriented end user computing Engineer to … of a DSS team responsible for supporting business users for IT related issues, New Joiner onboarding, Meeting room supports, reimaging machines, application installation, printer support and Win 10/11 operating systems across our organization. You will have strong knowledge in Windows operating systems, Mac OS, system configuration, and …/Offboarding: Onboard new users and set up new laptop. First time user setup, MFA and updating CMDB with the asset details. Troubleshooting and Support: Provide advanced-level support to resolve Office or Operating systems related issues, including troubleshooting OS installation, application compatibility, driver conflicts. Documentation: Create and more »
DesktopSupport Engineer/1st Line Support We are on the lookout for a DesktopSupport Engineer to work on a contract with a well-respected IT Services organisation, it's an amazing opportunity to gain some exceptional experience with a top organisation! Resolving customer … user Devices Imaging and Deploying Desktops and Laptops for End Users Provision of Hardware Creating and Maintaining Operational Documentation Experience: 2 + Year's DesktopSupport/Level 1 Windows Support Experience Medium/Large Corporations Strong problem-solving capabilities. Proactive Contract £100 - £120 Per Day (Inside more »
Job Description DesktopSupport Analyst - Bank in the City London Our Client is an International Bank with its European Head Office based int eh City London. They are looking to recruit a DesktopSupport Analyst with at least 5 to 8 years proven expertise within Desktop Support. The Support team operate a rota to cover the core hours from 7.30 am to 6.00 pm Monday to Friday. You will be working as a part of the Service Support Team and as such providing DesktopSupport to around 130 users across several … and problems raised by users and ensure that they are clearly documented and followed up with the appropriate action to resolve them within the Support Team. The Client uses Cisco and Microsoft platforms so you need to have experience of both Cisco and Microsoft software. In terms of the more »
DesktopSupport Engineer London - Office based £35,000 - £40,000 + Bonus, Private Healthcare, Holiday, Pension, Progression, Life Assurance This is an excellent opportunity for a highly motivated DesktopSupport Engineer to join a globally recognised company in a highly varied and technical role offering excellent … and are continuously striving to improve their company culture. In this role you will act as the primary technical IT point of contact to support deskside technology to all users across the business. You will perform analysis, diagnosis and resolution of IT issues for end users and install, test … also ideally hold a full UK Driving License, but this is flexible for the right candidate. This is a fantastic opportunity for a talented DesktopSupport Engineer to join a global company in a highly varied and autonomous role offering excellent benefits and personal development opportunities. The Role more »
Junior DesktopSupport Engineer London - Office based £30,000 - £35,000 + Bonus, Private Healthcare, Holiday, Pension, Progression, Life Assurance This is an excellent opportunity for a highly motivated Junior DesktopSupport Engineer to join a globally recognised company in a highly varied and technical role … and are continuously striving to improve their company culture. In this role you will act as the primary technical IT point of contact to support deskside technology to all users across the business. You will perform analysis, diagnosis and resolution of IT issues for end users and install, test … also ideally hold a full UK Driving License, but this is flexible for the right candidate. This is a fantastic opportunity for a talented DesktopSupport Engineer to join a global company in a highly varied and autonomous role offering excellent benefits and personal development opportunities. The Role more »
Job Title: 2nd Line Helpdesk/DesktopSupport Duration : 6 Months Location: Pimlico – 5 days on site/Monday to Friday £150 - Inside IR35 We have an exciting opportunity available for 2nd line helpdesk/desktopsupport position. Avanti Recruitment is seeking a 2nd Line service … desktopsupport consultant to come in and help the team with bandwidth and day to day troubleshooting with ticketing requests. This role will sit in between 1st and 2nd line teams covering work from both groups Responsibilities: Asset tag Machines/monitors Compile asset list and add to more »
1st Line DesktopSupport Analyst – City of London - £25,000 - £33,000 Harrington Starr have a 1st Line DesktopSupport Analyst opportunity for a Leading Exchange client operating in over 15 European Markets, based in Central London. Our client possesses market-leading technology and innovative rules … for trading which has seen them make waves in the industry. Due to further expansion their tight knit Support team requires additional headcount. Please note this role will require a minimum of 4 days a week onsite. Responsibilities and Duties 1st line desktop, voice and remote access support … laptops, desktops, telephony, and mobile phones. Managing users and groups within Active Directory. Responsible for implementing approved procedures (change control, joiners/leavers, etc.) Support and maintain Microsoft Teams AV equipment (Yealink). Prepare and maintain up to date documentation. Manage relationships and work with vendors to escalate issues more »
Job Description1st Line DesktopSupport Analyst – City of London - £25,000 - £33,000Harrington Starr have a 1st Line DesktopSupport Analyst opportunity for a Leading Exchange client operating in over 15 European Markets, based in Central London.Our client possesses market-leading technology and innovative rules for … trading which has seen them make waves in the industry. Due to further expansion their tight knit Support team requires additional headcount.Please note this role will require a minimum of 4 days a week onsite.Responsibilities and Duties1st line desktop, voice and remote access support across offices and … users, including laptops, desktops, telephony, and mobile phones.Managing users and groups within Active Directory.Responsible for implementing approved procedures (change control, joiners/leavers, etc.)Support and maintain Microsoft Teams AV equipment (Yealink).Prepare and maintain up to date documentation.Manage relationships and work with vendors to escalate issues when appropriate.Required more »
Job: DesktopSupport Engineer Rate : £300 - £600 p/d (Inside IR35) Location: London - On site Client: Fintech In this position you will provide high-quality support services to various teams within a fast-paced financial company. Responsibilities · Plan, execute and support company wide tech projects … . General tech/desktopsupport · Infrastructure Support (debugging) . Managing incidents through service now . Set up new starters including physically piecing together and prepping workstations · Work with external vendors · Enrol new starters Qualifications · knowledge across windows platform (Linux is a +) . Strong troubleshooting skills … . Customer support skills . Prior experience in a similar role (preferentially at a financial firm) · Productive hard worker, with a great personality! Please apply directly if you fit the spec for the role and wish to discuss further jhayne@hunterbond.com more »
Job DescriptionDesktop Support Engineer/1st Line Support We are on the lookout for a DesktopSupport Engineer to work on a contract with a well-respected IT Services organisation, it's an amazing opportunity to gain some exceptional experience with a top organisation!Resolving customer … user Devices Imaging and Deploying Desktops and Laptops for End Users Provision of Hardware Creating and Maintaining Operational Documentation Experience:2 + Year's DesktopSupport/Level 1 Windows Support Experience Medium/Large Corporations Strong problem-solving capabilities. Proactive Contract£100 - £120 Per Day (Inside more »
Desktopsupport Analyst (1st & 2nd line) required for a well established FTSE 250 Property Management company. This is a first and second-line IT Helpdesk and Deskside support role provinding a service to local office and remote staff. The role includes setting up and integrating new employees … communications Preparation and provision of hardware and software for new employees Desired Skills & Experience: Essential At least 6 months continuous experience of Helpdesk and Desktop IT support Understanding of Active Directory (including Administration) Office 365 (including user Admin) IT support (including Networking TCP/IP, DHCP/… DNS) Beneficial Experience with setting up and troubleshooting video meetings. Experience with Freshservice IT service management or another leading ITSM tool. Software applications support Understanding/Awareness of ITIL support framework The role is primarily office-based with plenty of face to face interaction with staff at all more »
exacting blend of, technological prowess, deep industry knowledge, customer centricity and a singularly motivated product & commercial team. Purpose HUB has a requirement for a desktopsupport engineer to help with the configuration and management of corporate IT and laptop within the Hub London office and remotely for users … Hub’s corporate IT infrastructure. Help to configure and issue new and replacement laptops to staff as well as offboard laptops for leavers. Provide support for corporate IT infrastructure (e.g., video conference, network devices, printers, scanners, etc) in the Hub London office. Provide desktopsupport to staff more »
DesktopSupport Engineer | £25,000 - £30,000 + Company Benefits | Hybrid | Education Are you looking to join a technical team full of driven and passionate people? Are you looking to develop and grow in an expanding company? Are you looking to work across a wide range of technologies … We are working with a Private Education organisation with multiple sites over the UK. They are looking to appoint a 2nd Line Desktop Engineer whose duties include providing remote support while being involved in various infrastructure projects. You will also be given a great opportunity to develop your … technical skills and grow in a dynamic, successful company. You will need: Microsoft Stack - Windows Server, M365, Intune 2nd Line Deskside Support Basic networking skills - DNS, DHCP, TCP/IP Hardware Support You will get: 35 days holiday inc. bank holidays Medical cover Perkbox scheme Please apply for more »
Are you an experienced Senior DesktopSupport professional looking for an exciting opportunity in London? Our client, a global investment management firm, is seeking a dynamic individual to join their team on a 6-month contract. With a commitment to delivering exceptional client service and fostering a healthy … our client takes an active and engaged investment approach. As part of their team, you will have the chance to contribute to their global support network and play a lead role in handling escalations and VIP queries. Responsibilities: Be part of a premier support function, providing excellent client … changes in the Workplace Technologies environment. Key Tasks: Ensure information risk is managed effectively, escalating observed situations as necessary. Collaborate closely with the Production Support Manager to deliver Workplace Support Services. Provide task management for the team, ensuring appropriate resourcing to meet objectives. Conduct regular systems health checks more »
IT Support Tech Bar/Walk Up Service/IT Bar The ideal candidate will be responsible for configuring and troubleshooting our product to resolve our customers' technical issues. You will support the customer by acting as the point of contact on the tech bar support team. … Responsibilities Provide quick-fix support by working on a tech bar/genius bar to troubleshoot issues with traders. Manage and address electronic tickets efficiently Communicate effectively with traders, senior stakeholders and vendors Troubleshoot and configure software and hardware Qualifications 2+ years' of technical support experience Must have … IT Support experience working on a tech bar where you are approached with technical issues that need troubleshooting. Strong background within financial services archie.odonovan@harringtonstarr.com more »
Bishopsgate, London EC2N 4BQ, United Kingdom Supporting Deskside - customer service must be excellent. Looking for candidates who can work on B2B Senior IT Support Analyst – 3/4 days a week on site in London Hands-on Windows desktopsupport building PCs and fixing operating system/… driver/software issues – Dell environment, autopilot/PXE Microsoft 0365 Office – resolving customer issues, SME on SharePoint and Teams end user support Account administration (e.g. Active Directory, group policy, Okta, logon problems including remote logon issues). iPhone email support - Airwatch (e.g. mailbox setup and synchronisation issues … Service now experience, ticket and escalation handling Able to build relationships and rapport with clients in a face to face environment. AV meeting room support and troubleshooting Cisco VCs Solstice App Space Liaise with HQ team and local AV vendor Regional Technical Lead Escalation point for the other desktopmore »
Job DescriptionLevel 45, 22 Bishopsgate, London EC2N 4BQ, United KingdomSupporting Deskside - customer service must be excellent.Looking for candidates who can work on B2BSenior IT Support Analyst – 3/4 days a week on site in LondonHands-on Windows desktopsupport building PCs and fixing operating system/… issues, SME on SharePoint and Teams end user supportAccount administration (e.g. Active Directory, group policy, Okta, logon problems including remote logon issues).iPhone email support - Airwatch (e.g. mailbox setup and synchronisation issues).Service now experience, ticket and escalation handlingAble to build relationships and rapport with clients in a face … to face environment.AV meeting room support and troubleshootingCisco VCsSolsticeApp SpaceLiaise with HQ team and local AV vendorRegional Technical LeadEscalation point for the other desktop membersOpening tickets with MicrosoftWindows Vulnerability management via RiskSense and powershell scriptingAsset life-cycle replacement, reporting and recyclingEMEA Meeting room monthly reportingRoll out of Tanium more »
Cognizant is seeking Deskside Support Engineers for our Infrastructure Services Practice. Cognizant Infrastructure Services – Provides IT infrastructure & Cloud services for clients across industry verticals, including both Consulting/Professional and Managed Services, across Enterprise Computing, Cloud, Data Centres, DevOps, End User Computing, Service Desk, Network Services and Environment Management … Services. Job roles and responsibilities Configure, troubleshoot, isolate, repair, and resolve all customer desktop issues including desktop/laptop hardware and software, mobile devices, printer/scanners/copiers, audio visual equipment, hardware peripherals and other desktop related equipment Troubleshoot and repair desktop computers tenure they … application issues Resolve users’ IT issues related to Desktops, Laptops, Windows/MAC operating systems, Printer setup, Resolve printer issues Work independently troubleshoot all support requests and follow escalation policies Responsible for computer hardware builds and maintaining inventory for computers ready deploy Provide support tall business users Establish more »
Concept Resourcing are currently recruiting for a 2nd Line IT Support Engineer commutable to Central London The purpose of this role is to provide on-site VIP technical support for the End User Technology environment involving desktop computing and corporate IT services. Package: up to £240 per … Inside IR35) Initial 6 months contract with strong possibility of extension Monday to Friday throughout duration of contract The role Principally responsible for VIP support of the Executive Leadership Team - managing all IT/communication equipment related issues, including video conference set up and management. Working with other teams … of any potential IT/communication equipment related issues and ensuring these are escalated to the appropriate teams, and ensuring resolution and closure. Providing support for hardware and software issues on IT equipment, including but not limited to Desktop, Laptops, Mobile devices, and peripherals. Assisting VIP's and more »
Job Description IT Systems Network Support Engineer Our Client is a Bank based in Central London, are looking to recruit an IT Systems Support Engineer ideally with at least 2 years of experience in IT within the financial industry and overall 5 years of experience in IT. You … infrastructure to ensure that the Bank can operate efficiently. Responsible for the maintenance of the IT infrastructure of the Bank by providing first line support of software, hardware and networking that incudes installation, configuration and troubleshooting Manage day to day operational aspects of a project and scope To design … plan and deploy IT projects to enhance the existing IT infrastructure and also any applications required by the bank. End User Computing support for all staff. Coordinator between the London Users and Group IT Security on all requests for systems access and to ensure that such permissions are provided more »
office locations Rea: Umbrella pay is £385.00/PAYE is £299.79 Overview This particular role sits within the Infrastructure End User Computing team, providing support and technical project implementation. The role holds a range of key responsibilities which covers a number of IT technologies and platforms. Responsibilities as a … key member of the IT Infrastructure Team, working closely with other team members, and colleagues across the IT Department in order to support all systems and technical processes the internal knowledge base with both technical guides for colleagues, and system usage procedures to aid internal staff. excellent customer service … and support for internal staff via email, Teams or face-to-face collaboratively with both internal teams and 3rd party support services on diagnosing and troubleshooting issues related to the system environments. to all IT security policies and assistance in enforcing and monitoring of IT security policies. the more »
