126 to 150 of 242 Customer Service Jobs in the West Midlands

wide range of data to drive improvement, monitor performance and highlight inefficiencies in the Trust. Successful applicants will require excellent analytic, communication, presentation and customer service skills and have the ability to convey technical and complex statistics and information to ley audiences in an effective and understandable way. … the Relationship Management team and the Business Insight Manager. Will be visible and engaged at a Divisional level providing support for performance management and service redesign, translating analytic requirements between informatics and non-informatics stakeholders. The role should be improvement focussed in relation to mandated performance monitoring and opportunities … the Dudley Group our patients and staff are at the heart of all that we do and that is to provide a world class service that aligns with our vision of "excellent health care, improved health for all". We are seeking to recruit staff who share our vision more »

the Head of Architecture and with key stakeholders at various levels within ITS and the wider University to ensure the delivery of exceptional IT service across the University. Using authorised Architecture Principles, Standards and Patterns and in line with the relevant Digital Strategy and Technology Roadmaps, the Solution Architect … and design considerations are visible, opportunities exploited, and potential contentions and risks identified and mitigated. Responsible for providing architectural deliverables and input to the Service Design Processes within IT Services. Responsible for contributing to the process for design, capture and productionising architecture and technology standards and patterns for re … architecture and using APIs. A broad technical background in IT, covering operating systems, databases, integrations, cloud-based Software/Platform/Infrastructure-as-a-Service, business continuity and information security. An understanding of the application and software development life cycle. An understanding of release and change management. An understanding more »

Maintain minimum monthly productivity goals Troubleshoot problems with computer systems, including hardware, software and peripheral equipment Ensure that customers receive the highest level of customer service Communicate issues concerning customer orders to the Help Desk or Team Leader Adhere to safety procedures and guidelines at all times more »

servicing to ensure optimal performance and longevity of equipment. Provide technical support and guidance to customers, answering inquiries and troubleshooting issues effectively. Document all service activities, including repairs performed, parts used, and customer interactions, to maintain accurate records. Collaborate with internal teams to escalate complex issues and identify … copier, and fax machine maintenance. Excellent problem-solving skills and attention to detail, with the ability to work independently and prioritize tasks effectively. Outstanding customer service and communication skills, with a friendly and approachable demeanour. Full UK driving license and willingness to travel extensively within the Midlands region. more »

Insurance, and Customs Brokerage. · Meet goals planned and proposed by the company. · Develop and maintain constant and assertive communication with the Departments of Operations, Customer Service, and other areas, as well as with offices of the global network of Savino del Bene. · Assist the Finance Department in monitoring … bachelor's or a master's degree. · Demonstrate aptitudes and skills in speaking and written communication in English for the development of Sales and Customer Service. Additional knowledge of any European languages will be considered a plus. · Ability to quickly assimilate know-how and good practices, to work effectively. more »

month contract with potential to extend. This role does fall inside IR35. Key skills Office 365 Exchange Windows Operating Systems Active Directory Strong Customer Service skills. DBS check is required. If you are interested in this role and would like to understand more then please click apply. more »

Relevant skills and qualifications that would be beneficial for this role : Experience in wood working or furniture industry Experience in project management Experience with customer service and client management Understanding of safety RAMs P601 Note: This is a paid position that offers valuable training and growth opportunities for more »

beneficial but not essential! Experience within Office 365 applications - SharePoint experience essential! Experience providing efficient REMOTE support to users and consistently maintaining high level customer service - a dynamic and flexible approach to your work. Great, friendly, telephone manner, especially with non-technical users! Windows Server, Active Directory - User more »

queries – take ownership Periodic MP sales data to the field-based team Build and maintain strong professional relationships throughout the business through delivering exceptional customer service to all A proactive approach to your own personal development and take ownership of working on any development areas Weekly MP sales more »

hybrid working is the best way for our organisation to fulfil our commitment to a modern, agile workplace while continuing to provide a great service to our customers. Hybrid working means having flexibility between working in the office and at home on agreed days, where a role allows. The more »

hybrid working is the best way for our organisation to fulfil our commitment to a modern, agile workplace while continuing to provide a great service to our customers. Hybrid working means having flexibility between working in the office and at home on agreed days, where a role allows. This more »

for interacting with customers who may be at risk of, or experience, harms associated with gambling and ensuring that they receive the best possible service whilst adhering to our Responsible Gambling policies and procedures. Responsible Gambling is extremely important to us and our dedicated support team will help our … time basis working any five days from seven between 07:00-23:00. In return, we offer a competitive salary, generous bonus scheme, long service recognition and a wide range of other benefits. The starting salary for this position is competitive increasing to £ 28,330 per annum upon successful … Experience Exceptional listening skills. Fluent/Native verbal and written communication skills in Italian . Good communication skills in English. Motivation to put the customer first. Effective problem solver. Passion for adhering to policies and procedures. Willingness to learn. Ability to multi-task with strong attention to detail. Displays more »

the company's objectives Work closely with other support functions to deliver the companies objectives. Collaborates with the NPI function to deliver exceptional internal customer service Accountable for the project plan Providing accurate project progress on a weekly basis Utilising capacity efficiently and effectively Monitors and executes project … plan Advocate for the customer and uphold the promised delivery date. Keep customers and systems fully updated on any delays and expected planned dates. Coordinate with leadership and other departments to address exceptions. Experience required for the Project Engineer position Excellent written & verbal communication skills Excellent competency levels in more »

the company’s objectives Work closely with other support functions to deliver the companies objectives. Collaborates with the NPI function to deliver exceptional internal customer service Accountable for the project plan Providing accurate project progress on a weekly basis Utilising capacity efficiently and effectively Monitors and executes project … plan Advocate for the customer and uphold the promised delivery date. Keep customers and systems fully updated on any delays and expected planned dates. Coordinate with leadership and other departments to address exceptions. Experience required for the Project Engineer position Excellent written & verbal communication skills Excellent competency levels in more »

the company's objectives Work closely with other support functions to deliver the companies objectives. Collaborates with the NPI function to deliver exceptional internal customer service Accountable for the project plan Providing accurate project progress on a weekly basis Utilising capacity efficiently and effectively Monitors and executes project … plan Advocate for the customer and uphold the promised delivery date. Keep customers and systems fully updated on any delays and expected planned dates. Coordinate with leadership and other departments to address exceptions. Experience required for the Project Engineer position Excellent written & verbal communication skills Excellent competency levels in more »

+ 25% bonus + 30 days holiday + excellent corporate benefits to be based in Wolverhampton or Chatham x 3 PW. Core responsibilities: Understand customer and market needs and translate them into actionable product requirements. Define, prioritise, and ensure clear communication of requirements to deliver product features using EPICS … closely with the organisation and SMEs to develop and execute the companys desired product technology outcomes Collaborate with cross-functional teams, including technology, design, customer service and 2nd Line of Defence to ensure successful delivery of products and features Stay current on new technologies and trends and evaluate … products. Provide guidance, mentorship, and coaching to the supporting teams to foster a culture of innovation and continuous improvement. Develop a deep understanding of customer needs and market trends to inform the development of new products and the enhancement of existing ones. Experience requirements Recent product experience in payments more »

ability to prioritise a busy workload and work flexibly to meet strict deadlines are essential requirements of the role as well as a good customer service focus, when dealing with internal and external complex and routine queries. There will be a combination of home and office based working … deadlines is met and employees are paid in a timely manner. You will also provide helpdesk support for managers and employees using the self-service aspects of ESR for maintaining some of their own information. You will act as a key contact for enquiries from managers, staff and our … from people of all backgrounds, cultures, and ethnicities. What we offer 27 days leave plus bank holidays, increasing up to 33 days with long service Generous NHS pension and enhanced pay when you work unsocial hours Flexible and agile working opportunities Great maternity, paternity, and adoption support Wide range more »

and grow their career with a highly reputable and growing company. Your mission will be to achieve the highest standard of quality, safety and customer service in the electrical elements of PV solar installation on new build housing developments and customer care visits across Scotland. As a … the ability to work both as part of a team and also take overall responsibility for your personal workload, whilst delivering excellent levels of service is essential. A desire to put our clients needs first and a thirst to develop your own skills is a key part of fitting … offer Youd be joining a highly reputable and growing company who have a real passion for sustainability, eco systems and delivering a first-class service to their customers. Were offering a competitive salary of £35,000 - £40,000 pa, depending on experience, along with 34 days annual leave (including more »

your technical knowledge and experience to proactively investigate liability claims for Employers & Public Liability and report thereon, in compliance with prevailing client requirements/service standards and providing exceptional customer service throughout. Providing coordination and technical support for Liability Adjusters in the field, the role requires you more »

teams, you'll troubleshoot issues and deliver high-quality software solutions and services. Key Responsibilities: Pre & Post Sales: Uphold and enhance the standard of customer service excellence for Autodesk® products. Provide Pre-Sales consultancy support for Autodesk® Inventor, AutoCAD, Fusion 360, and Vault, including effective technical presentations and … part modeling, assemblies, sheet metal, static and dynamic motion analysis, routing, and iLogic applications. Offer telephone helpdesk support for the Autodesk® product portfolio. Manage customer account technical requirements to deliver a value-added service. Collaborate with the Sales team to identify and drive new business opportunities for Autodesk® products. more »

Familiarity providing desktop support Experience working with Windows and Microsoft Products (Office 365 products) Legal sector experience is highly beneficial If you have excellent customer service, communication skills then apply now for more details, salary in the region of £40k for this one. This is an outstanding opportunity more »

software surrounded by a fast paced, high performing team? My client is a motivated and well established financial services company that provides an effective service to its customers around the UK. They are looking to grow their ambitious software development team with a new software engineer to contribute to more »

Taking a scheduling orders to make deliveries of the company's product Administering the allocation of products, repairs, charging, receipts and despatch Liaising with service engineers, production depots and sales force Ensuring contracts are in place Responding to customer queries and price requests, dealing with and resolving issues … The minimum requirements for a Distribution Coordinator: Strong customer service and administration experience - ideally shipping/distribution experience Great with IT and new systems Confident personality and exceptional communication skills (written and verbal) Able to multi-task efficiently The ideal candidate for Distribution Coordinator: Experience with SAP would more »

within Administation. Join our innovative team at our new purpose-built facility, where we are committed to becoming the market's leading one-stop service, repair, and paint shop. We pride ourselves on taking excellent care of our employees and fostering a forward-thinking work environment. Key Responsibilities: Telephone … department to ensure the correct parts are allocated to each job. Accounts Support: Assist the accounts administrator with PO requests, system updates, and filing. Customer Interaction: Request start-up numbers from our customers as needed. General Administration: Perform general administrative tasks and ad hoc duties to support smooth operations. … Experience: Proficiency in Microsoft Office and general computer literacy. Excellent customer service skills. Previous administrative experience is desirable. Strong organisational skills with the ability to prioritise tasks efficiently and manage varying workloads. If you are organised, efficient, and ready to be part of a forward-thinking company, it more »

+ Excellent benefits Location - Solihull/Hybrid Role purpose: This is a combined operational based position operating within the IT Service Management team. Many of the responsibilities are general, however working knowledge of the ITIL Change and Configuration Management processes are crucial to the success of the role. To …/or train as necessary) on process and documentation content. Conduct analysis on whether IT Change and Configuration standards are being followed. Undertake monthly service reporting to IT line management on activities and results Proactively work and coordinate with relevant stakeholders (within IT, the business, projects, strategic vendors, outsource … IT inventory is consistent with the central CMS/CMD. Help define Asset Management with data models and CI-Asset relationships. Understanding our agreed Service Levels, ensuring our SLAs and KPIs are met consistently, and providing the best support possible to our business users. Interface with Incident, Problem and more »