7 Customer Service Jobs in Dudley

and Solutions to the Hospitality, Leisure, and Retail Industry. With over 22 years of experience, we pride ourselves on delivering innovative solutions and exceptional service to our clients. Our Head Office is located at Vaughan Park, Sedgley Road East, Dudley, DY4 7UJ.Position Overview:As a Customer Relations Manager … main point of contact for customers, ensuring that their needs are met and their expectations are exceeded.Key Objectives:Serve as the liaison between the customer and the nGeneration Managing Director.Ensure that all solutions, managed services, and deployment services are delivered in accordance with contractual obligations and to the satisfaction … of the customer.Main Responsibilities:Manage customer accounts on a day-to-day basis, ensuring compliance with contractual obligations.Measure, monitor, and make recommendations for improvement of the customer service delivery experience.Attend customer head office on a weekly basis as required.Act as an escalation point for support issues more »

and Solutions to the Hospitality, Leisure, and Retail Industry. With over 22 years of experience, we pride ourselves on delivering innovative solutions and exceptional service to our clients. Our Head Office is located at Vaughan Park, Sedgley Road East, Dudley, DY4 7UJ. Position Overview: As a Customer Relations … point of contact for customers, ensuring that their needs are met and their expectations are exceeded. Key Objectives: Serve as the liaison between the customer and the nGeneration Managing Director. Ensure that all solutions, managed services, and deployment services are delivered in accordance with contractual obligations and to the … satisfaction of the customer. Main Responsibilities: Manage customer accounts on a day-to-day basis, ensuring compliance with contractual obligations. Measure, monitor, and make recommendations for improvement of the customer service delivery experience. Attend customer head office on a weekly basis as required. Act as an more »

the Dudley Group our patients and staff are at the heart of all that we do and that is to provide a world class service that aligns with our vision of "excellent health care, improved health for all". We are seeking to recruit staff who share our vision … equivalent in English Language and Maths. Grade C or above , OR relevant experience in a similar NHS role. Desirable ECDL NVQ Level 2 in Customer Service Knowledge Essential Understanding of Risk Management, Data Protection and Information Governance Knowledge and understanding of Trust values & behaviours Desirable Experience of using … environment Understanding Radiology workflows Experience Essential Knowledge and experience of accurate Data Entry on a PC Able to cope in a pressurised environment Desirable Customer service Experience communication Essential Able to work using own initiative and as part of a team Able to communicate with staff and members more »

nGeneration are looking for an enthusiastic and personable Field Service Co-Ordinator to join our Support Desk team. We pride ourselves on our service, as the first point of contact for our customers, your friendly and helpful demeanor is crucial as you diagnose and solve their IT issues … or escalate them to our field service engineers, keeping the customer updated every step of the way. The ideal candidate should have previous experience working in an administrative role. Scheduling or first-line help desk analyst experience is desirable but not essential. A successful Field Service co … coordinator will have various prerequisite skills that typically include: Experience working with software such as google maps, word, outlook and excel Excellent customer service skills, alongside the ability to communicate accurately and in a timely manner. Have organisational abilities along with experience of working in a pressurised environment. more »

JOB TITLE : Commercial Graduate Programme Customer focus and Data Analysis Ref J002633 COMPANY: Tosca SALARY : £24,000-£27,000 LOCATION : Dudley, West Midlands THE COMPANY : Toscas Mission is to revolutioni se the flow of goods through the supply chain, eliminating waste at every turn. For 60 years Tosca have … Britvic and Princes and many more. MAIN PURPOSE OF THE ROLE: The key purpose of the Commercial graduate role is to work within the Customer Service team to provide exceptional communication , data insight and problem solve with customers. You will be the first contact for existing customers but … also new customers where you will need to provide support with onboardi ng , review account sta tus, support customer audits and account ch ecks with the finance team DUTIES AND RESPONSIBILITES : Key point of contact for c ustomers both on the Telephone and via email. Assist customers with support more »

responsible for the implementation of customers IT and EPoS systems as well as coaching and training of the end users, in line with multi customer business-as-usual activity involving installs, moves and changes (IMAC) and or customer project rollouts. Summary of Main Responsibilities and Activities Conduct thorough … preparation checks prior to attending sites. Attend customer sites in line with your schedule of works to conduct implementation services. Conduct system coaching and training in line with the specification of the customer IT solutions. Provide Go Live Support to the management and staff of the site. Act … all third parties on site. Complete all site-specific documentation to include site sign off and report site issues to Project Control Build excellent customer relationships whilst on site. Comply with all company business processes and procedures. Conduct other tasks as may be required from time to time. Candidate more »

E is the leading Mechanical and Electrical recruitment agency in the UK. Our reputation is built on our commitment to excellence and delivering exceptional service to our clients and candidates. We are recruiting for experienced Roofers to fit Solar panels. Permanent package: between £30,000 and £45,000 with … UK is required Rubix M&E are trusted partners of leading; Blue-chip organisations, Energy & Heating suppliers, Housing Associations, Contractors and Private customers. Efficiency, customer service and safety are the core focuses. Our clients are currently looking for a dedicated, skilled Roofer/Solar PV Installer to join more »