14 Customer Service Jobs in Wolverhampton

the new workforce plan. You will learn how to utilise the Trust's E-Rostering system to analyse data. You will learn the excellent customer service and prioritisation skills needed to work in a varied and busy environment. You will have the opportunity to work closely with other … range of skills in this area, with a team that possess a wealth of knowledge, talent and expertise. This Apprenticeship will be Apprenticeship Standard - Customer Service Level 2 Provider - Wolverhampton College Duration - 15 months Main duties of the job The successful applicant will be responsible for customer service duties, taking enquiries from managers and staff. Customer interactions will cover a wide range of situations including; face-to-face, telephone, video call and email. You will also play an important administrative role within the team, completing a variety of clerical tasks in a timely manner more »

Repairs Manager who possesses the expertise to oversee an extensive portfolio involving 2000 condensation, damp, and mould remediation projects across our properties. Working in Service Delivery, this pivotal role demands a unique combination of technical ability and strong leadership capabilities to guarantee the seamless delivery of efficient and effective … repair solutions, while maintaining our unwavering commitment to exceptional customer service within an organisation certified as a Great Place to Work . As the Critical Repairs Manager you will play a crucial role in providing technical oversight by meticulously developing actionable repair work packages based on your extensive … surveyors' reports, diagnose repair requirements, and efficiently schedule and allocate jobs, overseeing the entire process through to completion. Ensuring timely resolutions and a seamless customer journey will be paramount, as you strive to enhance the overall customer experience. Leveraging our operational systems, you will effectively manage repair cases more »

of the business our On-Boarding Team in Albrighton is growing and we have 2 new opportunities for experienced On-boarding Administrators with strong customer service skills to join us. This is an amazing time to join the team as along with the growth of the business we … for new starter payroll Keep in regular contact with Line Managers, keeping them up to date on the progress of new starters for their service Provide accurate and timely updates and reports where required and work proactively to meet all targets and SLAs Carry out general administration tasks for … policy Undertake other activitiesfrom time to time to support the wider team, Onboarding Manager orSenior Onboarding Administrator What you'll have: Excellent Communication and Customer Service skills Previous experience of working in an administration role is essential, it would be an advantage if this was within a Recruitment more »

To provide first line helpdesk support to Pathology system users. Analysing and resolving complex problems and queries taking appropriate action to maintain an optimal service or logging them with 3rd party support organisations and informing the Pathology IT Manager if the problem is not resolved within the service … are fully briefed on the system and system faults. To assist in the daily operations in the Pathology IT support team ensuring a quality service through appropriate action taken to optimise the service to users in line with the overall business needs and organisational requirements. To carry out … in a healthcare environment or Previous Helpdesk Experience -Supporting System users Knowledge of NHS Corporate I.T systems preferable else experience of using patient or customer focussed information systems Experience of using Microsoft Office Packages Desirable Advance keyboard skills and ability to use fine tools when working on IM&T more »

a wide and varied skillset, be self-motivated, willing to learn, hardworking and efficient with excellent attention to detail. The IT team provide a service that is critical for the smooth and efficient operation of the business on a day to day basis, by providing support for all IT … Act as the first-line of support for all IT issues and queries Maintain the knowledge, experience and expertise in order to ensure excellent customer service Capable of troubleshooting the full spectrum of IT problems covering software, hardware, mobile devices, laptops, desktops, printers and networks. Managing IT support … maintenance or other IT projects. Salary and Benefits Salary negotiable 25 days annual leave plus bank holidays Annual leave buy and sell Death in Service - 3x salary Scottish Widows Pension Sickness Benefit (after successful completion of probationary period) Employee Assistance Programme Da Vinci employee portal that offers discounts, offers more »

such as laptops and PC installs, network installation, Microsoft 365 solutions and 1st and 2nd line support services. The ideal candidate will have excellent customer service skills to communicate in person and remotely, analytical skills, technical skills and problem solving skills. This role will be partially onsite at … customer premises. WHO ARE WE? We can offer the ideal candidate an opportunity to get involved in providing support via telephone, remote and onsite IT support and installation across the West Midlands. This role will give you the ability to broaden your skill set using a range of equipment more »

servicing to ensure optimal performance and longevity of equipment. Provide technical support and guidance to customers, answering inquiries and troubleshooting issues effectively. Document all service activities, including repairs performed, parts used, and customer interactions, to maintain accurate records. Collaborate with internal teams to escalate complex issues and identify … copier, and fax machine maintenance. Excellent problem-solving skills and attention to detail, with the ability to work independently and prioritize tasks effectively. Outstanding customer service and communication skills, with a friendly and approachable demeanour. Full UK driving license and willingness to travel extensively within the Midlands region. more »

+ 25% bonus + 30 days holiday + excellent corporate benefits to be based in Wolverhampton or Chatham x 3 PW. Core responsibilities: Understand customer and market needs and translate them into actionable product requirements. Define, prioritise, and ensure clear communication of requirements to deliver product features using EPICS … closely with the organisation and SMEs to develop and execute the companys desired product technology outcomes Collaborate with cross-functional teams, including technology, design, customer service and 2nd Line of Defence to ensure successful delivery of products and features Stay current on new technologies and trends and evaluate … products. Provide guidance, mentorship, and coaching to the supporting teams to foster a culture of innovation and continuous improvement. Develop a deep understanding of customer needs and market trends to inform the development of new products and the enhancement of existing ones. Experience requirements Recent product experience in payments more »

of vehicle Insurance for Business Use) If you're an IT professional with a passion for problem-solving and a drive to provide excellent customer service, this IT Support Assistant role could be the perfect opportunity for you. Don't miss out, apply today! If you've worked … as an IT Support Technician, IT Helpdesk Assistant, IT Service Desk Assistant, IT Support Analyst or IT Systems Assistant, this IT Support Assistant role could be the next step in your career. Coburg Banks Limited is acting as an Employment Agency in relation to this vacancy. more »

data integrity is at the heart of all actions. Effective time management skills are a must-have. Additionally, you will have some in-person customer facing opportunities including celebrating graduations with our new alumni, supporting University Open Days and other events. Data Entry Assistant Role Requirements This is an … exciting entry-level opportunity for applicants with strong attention to detail, and an interest in data, data marketing and customer relationship management. Part of a small team, you will have a high level of accuracy in data entry and strong communication & customer service skills in both written more »

business, advising managers of best practice, appropriate sourcing strategies, market conditions and talent attraction. Suggesting areas for improvement and strategies to consistently improve the service provided to all our customers/stakeholders, sharing best practice and a robust approach to recruitment. Generating ideas for process improvement, suggest new direct … the experience and knowledge set out below: Previous experience of working in an internal recruitment role, with a focus on excellent stakeholder management and customer service is essential. Previous experience partnering with hiring managers to establish and implement creative recruitment strategies to resource difficult to fill vacancies is more »

audiences Assist with liaising with local training providers and Skills Team colleagues to understand their communication and marketing needs With support, offer high-level customer service dealing with internal and external colleagues over the phone and via emails To support the Skills Team in identifying new employment and … Closing Date Wednesday, 22nd May 2024 Start Date Monday, 24th June 2024 Desired Skills Communication skills IT skills Attention to detail Organisation skills Customer care skills Presentation skills Administrative skills Logical Team working Creative Initiative Qualifications Maths and English GCSE or equivalent, grade C/4 or above (Essential more »

Job DescriptionJob DescriptionThis is a key role in providing essential service plans to our customers and their sites, reacting to various technical faults and planned maintenance of our products.Reporting to the Service Manager, in this role you will be part of a National team of Field Service Engineers providing a prompt and effective service to resolve customer issues as they arise.In this role you will identify faults, repair, test and modify actuators in the field, carry out mechanical and electrical installations of actuators and associated retrofit adaption of components, pedestals and drive shafts and more »

Job Description This is a key role in providing essential service plans to our customers and their sites, reacting to various technical faults and planned maintenance of our products. Reporting to the Service Manager, in this role you will be part of a National team of Field Service Engineers providing a prompt and effective service to resolve customer issues as they arise. In this role you will identify faults, repair, test and modify actuators in the field, carry out mechanical and electrical installations of actuators and associated retrofit adaption of components, pedestals and drive shafts more »