Senior Support Analyst Jobs with Work from Home Options

Senior Support Analyst
UK > Work from Home

The median Senior Support Analyst salary for remote or hybrid work is £54,648 per year, according to job vacancies posted during the 6 months leading to 11 June 2024.

The table below provides salary benchmarking and summary statistics, comparing them to the same period in the previous two years.

6 months to
11 Jun 2024
Same period 2023 Same period 2022
Rank 582 608 837
Rank change year-on-year +26 +229 -276
Permanent jobs requiring a Senior Support Analyst 20 27 54
As % of all permanent jobs with a WFH option 0.056% 0.072% 0.071%
As % of the Job Titles category 0.059% 0.075% 0.073%
Number of salaries quoted 16 19 39
10th Percentile £42,500 £34,000 £31,250
25th Percentile £50,297 £38,615 £35,875
Median annual salary (50th Percentile) £54,648 £80,000 £42,500
Median % change year-on-year -31.69% +88.24% -5.56%
75th Percentile £77,813 £87,500 £62,500
90th Percentile £122,500 - £97,500
UK median annual salary £50,000 £47,500 £42,500
% change year-on-year +5.26% +11.76% -5.56%

All Permanent IT Job Vacancies
Work from Home

For comparison with the information above, the following table provides summary statistics for all permanent IT job vacancies with WFH or hybrid options. Most job vacancies include a discernible job title that can be normalized. As such, the figures in the second row provide an indication of the number of permanent jobs in our overall sample.

Permanent vacancies in Work from Home with a recognized job title 34,116 36,108 73,498
% of permanent jobs with a recognized job title 96.27% 95.94% 97.29%
Number of salaries quoted 25,883 26,404 42,665
10th Percentile £33,250 £36,750 £36,250
25th Percentile £42,500 £47,000 £45,500
Median annual salary (50th Percentile) £55,000 £62,500 £60,000
Median % change year-on-year -12.00% +4.17% +9.09%
75th Percentile £75,000 £81,250 £80,000
90th Percentile £93,750 £100,000 £95,000
UK median annual salary £52,500 £60,000 £60,000
% change year-on-year -12.50% - +9.09%

Senior Support Analyst
Trend for Jobs with a WFH Option

Job vacancies with a work from home option which featured Senior Support Analyst in the job title as a proportion of all IT jobs advertised.

Senior Support Analyst trend for jobs with a WFH option

Senior Support Analyst
Salary Trend for Jobs with a WFH Option

3-month moving average salary quoted in job vacancies with a work from home option citing Senior Support Analyst.

Senior Support Analyst salary trend for jobs with a WFH option

Senior Support Analyst
Salary Histogram for Jobs with a WFH Option

Salary distribution for jobs with a work from home option citing Senior Support Analyst over the 6 months to 11 June 2024.

Senior Support Analyst salary histogram for jobs with a WFH option

Senior Support Analyst Skill Set
Top 30 Co-occurring Skills and Capabilities in Job Vacancies with WFH Options

For the 6 months to 11 June 2024, Senior Support Analyst job roles required the following skills and capabilities in order of popularity. The figures indicate the absolute number co-occurrences and as a proportion of all permanent jobs with remote work options featuring Senior Support Analyst in the job title.

1 14 (70.00%) SQL
2 11 (55.00%) Windows
3 9 (45.00%) Social Skills
4 7 (35.00%) Front Office
5 6 (30.00%) Finance
6 5 (25.00%) Dynamics CRM
6 5 (25.00%) SQL Server Integration Services
6 5 (25.00%) Incident Management
6 5 (25.00%) Requirements Analysis
6 5 (25.00%) Root Cause Analysis
6 5 (25.00%) Microsoft
6 5 (25.00%) Active Directory
6 5 (25.00%) CRM
6 5 (25.00%) ETL
6 5 (25.00%) T-SQL
6 5 (25.00%) SQL Server
6 5 (25.00%) ITIL
6 5 (25.00%) PL/SQL
6 5 (25.00%) Change Management
6 5 (25.00%) Data Security
6 5 (25.00%) Management Information System
6 5 (25.00%) Knowledge Transfer
6 5 (25.00%) Risk Register
6 5 (25.00%) Task Automation
6 5 (25.00%) Housing Association
6 5 (25.00%) Change Advisory Board
7 4 (20.00%) Microsoft 365
7 4 (20.00%) Microsoft Intune
7 4 (20.00%) Mobile Device Management
7 4 (20.00%) Windows 10

Senior Support Analyst Skill Set
Co-occurring Skills and Capabilities with WFH Options by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same employment type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Applications
1 1 (5.00%) Microsoft Excel
Business Applications
1 5 (25.00%) Dynamics CRM
2 2 (10.00%) NEC Housing
Cloud Services
1 4 (20.00%) Microsoft 365
2 2 (10.00%) Azure
Database & Business Intelligence
1 5 (25.00%) SQL Server
1 5 (25.00%) SQL Server Integration Services
Development Applications
1 1 (5.00%) Eclipse
General
1 9 (45.00%) Social Skills
2 7 (35.00%) Front Office
3 6 (30.00%) Finance
4 1 (5.00%) Public Sector
Libraries, Frameworks & Software Standards
1 1 (5.00%) Software Packaging
Miscellaneous
1 5 (25.00%) Housing Association
1 5 (25.00%) Management Information System
2 1 (5.00%) Data Protection Act
2 1 (5.00%) Hedge funds
Operating Systems
1 11 (55.00%) Windows
2 4 (20.00%) Windows 10
3 1 (5.00%) Mac OS
3 1 (5.00%) Unix
Processes & Methodologies
1 5 (25.00%) Change Advisory Board
1 5 (25.00%) Change Management
1 5 (25.00%) CRM
1 5 (25.00%) Data Security
1 5 (25.00%) ETL
1 5 (25.00%) Incident Management
1 5 (25.00%) ITIL
1 5 (25.00%) Knowledge Transfer
1 5 (25.00%) Requirements Analysis
1 5 (25.00%) Risk Register
1 5 (25.00%) Root Cause Analysis
1 5 (25.00%) Task Automation
2 4 (20.00%) Mobile Device Management
3 3 (15.00%) Data Analysis
3 3 (15.00%) Requirements Gathering
4 1 (5.00%) Batch Scheduling
4 1 (5.00%) Collaborative Working
4 1 (5.00%) Mentoring
4 1 (5.00%) Project Delivery
4 1 (5.00%) Risk Management
Programming Languages
1 14 (70.00%) SQL
2 5 (25.00%) PL/SQL
2 5 (25.00%) T-SQL
3 2 (10.00%) PowerShell
4 1 (5.00%) Bash
Qualifications
1 3 (15.00%) Degree
System Software
1 5 (25.00%) Active Directory
2 1 (5.00%) Virtual Desktop
Systems Management
1 4 (20.00%) Microsoft Intune
2 1 (5.00%) Control-M
2 1 (5.00%) Jamf Pro
2 1 (5.00%) SCCM
Vendors
1 5 (25.00%) Microsoft
2 2 (10.00%) NEC