Desktop Support Jobs with Work from Home Options

Desktop Support
UK > Work from Home

The median Desktop Support salary in Work from Home is £36,000 per year according to job vacancies posted during the 6 months to 2 June 2024.

The first table below provides salary benchmarking and summary statistics including a comparison to same period in the previous 2 years.

6 months to
2 Jun 2024
Same period 2023 Same period 2022
Rank 568 587 798
Rank change year-on-year +19 +211 -229
Permanent jobs requiring a Desktop Support 32 62 94
As % of all permanent jobs with a WFH option 0.092% 0.16% 0.13%
As % of the Job Titles category 0.096% 0.17% 0.13%
Number of salaries quoted 25 45 75
10th Percentile £27,700 £25,400 £25,500
25th Percentile £31,250 £31,250 £28,875
Median annual salary (50th Percentile) £36,000 £35,000 £36,500
Median % change year-on-year +2.86% -4.11% +19.67%
75th Percentile £47,500 £42,500 £47,500
90th Percentile £64,500 £50,800 £56,000
UK median annual salary £32,500 £31,000 £33,000
% change year-on-year +4.84% -6.06% +1.54%

All Permanent IT Job Vacancies
Work from Home

The following table is for comparison with the above and includes summary statistics for all permanent IT job vacancies with a WFH option. Most job vacancies include a discernible job title that can be normalized. As such, the figures in the second row provide an indication of the number of permanent jobs in our overall sample.

Permanent vacancies in Work from Home with a recognized job title 33,479 36,977 72,509
% of permanent jobs with a recognized job title 96.22% 95.95% 97.33%
Number of salaries quoted 25,508 26,851 42,434
10th Percentile £33,250 £36,750 £36,250
25th Percentile £42,500 £47,447 £45,000
Median annual salary (50th Percentile) £55,500 £62,500 £60,000
Median % change year-on-year -11.20% +4.17% +9.09%
75th Percentile £75,000 £81,250 £80,000
90th Percentile £93,750 £100,000 £95,000
UK median annual salary £52,500 £60,000 £60,000
% change year-on-year -12.50% - +9.09%

Desktop Support
Trend for Jobs with a WFH Option

Job vacancies with a work from home option which featured Desktop Support in the job title as a proportion of all IT jobs advertised.

Desktop Support trend for jobs with a WFH option

Desktop Support
Salary Trend for Jobs with a WFH Option

3-month moving average salary quoted in job vacancies with a work from home option citing Desktop Support.

Desktop Support salary trend for jobs with a WFH option

Desktop Support
Salary Histogram for Jobs with a WFH Option

Salary distribution for jobs with a work from home option citing Desktop Support over the 6 months to 2 June 2024.

Desktop Support salary histogram for jobs with a WFH option

Desktop Support Skill Set
Top 30 Co-occurring Skills and Capabilities in Job Vacancies with WFH Options

For the 6 months to 2 June 2024, Desktop Support job roles required the following skills and capabilities in order of popularity. The figures indicate the absolute number co-occurrences and as a proportion of all permanent jobs with remote work options featuring Desktop Support in the job title.

1 25 (78.13%) Microsoft 365
2 21 (65.63%) Microsoft
3 20 (62.50%) Active Directory
4 19 (59.38%) Windows
5 16 (50.00%) Finance
6 13 (40.63%) Microsoft Intune
6 13 (40.63%) Azure
7 10 (31.25%) Customer Service
8 9 (28.13%) Windows 10
8 9 (28.13%) ITIL
9 8 (25.00%) SCCM
9 8 (25.00%) Social Skills
10 7 (21.88%) Problem-Solving
10 7 (21.88%) Banking
11 6 (18.75%) VMware
11 6 (18.75%) Microsoft Office
11 6 (18.75%) Entra ID
12 5 (15.63%) VMware Infrastructure
12 5 (15.63%) PowerShell
12 5 (15.63%) SharePoint
12 5 (15.63%) Microsoft Exchange
13 4 (12.50%) Retail
13 4 (12.50%) ITSM
13 4 (12.50%) Citrix
13 4 (12.50%) Microsoft Certification
13 4 (12.50%) DNS
13 4 (12.50%) NVQ Level 3
13 4 (12.50%) DV Cleared
13 4 (12.50%) Security Cleared
13 4 (12.50%) AWS

Desktop Support Skill Set
Co-occurring Skills and Capabilities with WFH Options by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same employment type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 5 (15.63%) Microsoft Exchange
1 5 (15.63%) SharePoint
Applications
1 6 (18.75%) Microsoft Office
Cloud Services
1 25 (78.13%) Microsoft 365
2 13 (40.63%) Azure
3 6 (18.75%) Entra ID
4 4 (12.50%) AWS
5 2 (6.25%) WhatsApp
6 1 (3.13%) GCP
Communications & Networking
1 4 (12.50%) DNS
2 3 (9.38%) Remote Desktop
3 2 (6.25%) Firewall
3 2 (6.25%) Internet
3 2 (6.25%) LAN
3 2 (6.25%) TCP/IP
3 2 (6.25%) VPN
3 2 (6.25%) Wi-Fi
4 1 (3.13%) Cisco IOS
4 1 (3.13%) DHCP
4 1 (3.13%) HTTP
4 1 (3.13%) VoIP
4 1 (3.13%) WAN
4 1 (3.13%) Wireless
Development Applications
1 1 (3.13%) MSI
General
1 16 (50.00%) Finance
2 8 (25.00%) Social Skills
3 7 (21.88%) Banking
4 4 (12.50%) Inclusion and Diversity
4 4 (12.50%) Retail
5 3 (9.38%) Analytical Skills
5 3 (9.38%) Law
6 2 (6.25%) Billing
7 1 (3.13%) Electronics
7 1 (3.13%) Legal
7 1 (3.13%) Manufacturing
7 1 (3.13%) Marketing
7 1 (3.13%) Public Sector
7 1 (3.13%) Spanish Language
7 1 (3.13%) Telecoms
Libraries, Frameworks & Software Standards
1 1 (3.13%) CSS
1 1 (3.13%) XML
Miscellaneous
1 3 (9.38%) Blackberry
1 3 (9.38%) BYOD
1 3 (9.38%) Video Conferencing
2 2 (6.25%) Fat Client
2 2 (6.25%) Self-Motivation
2 2 (6.25%) Team-Oriented Environment
2 2 (6.25%) Thin Client
3 1 (3.13%) Onboarding
Operating Systems
1 19 (59.38%) Windows
2 9 (28.13%) Windows 10
3 1 (3.13%) Windows Server
Processes & Methodologies
1 10 (31.25%) Customer Service
2 9 (28.13%) ITIL
3 7 (21.88%) Problem-Solving
4 4 (12.50%) ITSM
5 3 (9.38%) Customer Engagement
5 3 (9.38%) Stakeholder Management
6 2 (6.25%) Asset Management
6 2 (6.25%) Fintech
6 2 (6.25%) Hardware Maintenance
6 2 (6.25%) Service Management
6 2 (6.25%) Software Deployment
6 2 (6.25%) Statistics
7 1 (3.13%) Business Intelligence
7 1 (3.13%) Collaborative Working
7 1 (3.13%) Disaster Recovery
7 1 (3.13%) Identity Management
7 1 (3.13%) Mobile Device Management
7 1 (3.13%) Programme Management
7 1 (3.13%) Service Delivery
7 1 (3.13%) User Experience
Programming Languages
1 5 (15.63%) PowerShell
2 1 (3.13%) JavaScript
Qualifications
1 4 (12.50%) DV Cleared
1 4 (12.50%) Microsoft Certification
1 4 (12.50%) NVQ Level 3
1 4 (12.50%) Security Cleared
2 2 (6.25%) Degree
2 2 (6.25%) MCSE
3 1 (3.13%) AWS Certification
3 1 (3.13%) CCNA
3 1 (3.13%) Cisco Certification
Quality Assurance & Compliance
1 3 (9.38%) SLA
System Software
1 20 (62.50%) Active Directory
2 5 (15.63%) VMware Infrastructure
3 2 (6.25%) Terminal Services
4 1 (3.13%) Hyper-V
Systems Management
1 13 (40.63%) Microsoft Intune
2 8 (25.00%) SCCM
3 1 (3.13%) Cisco CUCM
3 1 (3.13%) Jamf Pro
3 1 (3.13%) Single Sign-On
Vendors
1 21 (65.63%) Microsoft
2 6 (18.75%) VMware
3 4 (12.50%) Citrix
4 2 (6.25%) ServiceNow
5 1 (3.13%) Apple
5 1 (3.13%) Aruba
5 1 (3.13%) Cisco
5 1 (3.13%) SAP
5 1 (3.13%) Xerox