3rd Line Support Engineer Jobs with Work from Home Options

Third Line Support Engineer
UK > Work from Home

The median Third Line Support Engineer salary in Work from Home is £36,500 per year according to job vacancies posted during the 6 months to 2 June 2024.

The first table below provides salary benchmarking and summary statistics including a comparison to same period in the previous 2 years.

6 months to
2 Jun 2024
Same period 2023 Same period 2022
Rank 497 601 798
Rank change year-on-year +104 +197 -263
Permanent jobs requiring a 3rd Line Support Engineer 103 48 94
As % of all permanent jobs with a WFH option 0.30% 0.12% 0.13%
As % of the Job Titles category 0.31% 0.13% 0.13%
Number of salaries quoted 100 43 86
10th Percentile - £33,200 £31,250
25th Percentile £31,250 £40,000 £37,569
Median annual salary (50th Percentile) £36,500 £45,000 £45,000
Median % change year-on-year -18.89% - -
75th Percentile £44,375 £55,000 £52,500
90th Percentile £53,750 £58,750 £55,000
UK median annual salary £40,000 £42,000 £40,000
% change year-on-year -4.76% +5.00% -

All Permanent IT Job Vacancies
Work from Home

The following table is for comparison with the above and includes summary statistics for all permanent IT job vacancies with a WFH option. Most job vacancies include a discernible job title that can be normalized. As such, the figures in the second row provide an indication of the number of permanent jobs in our overall sample.

Permanent vacancies in Work from Home with a recognized job title 33,479 36,977 72,509
% of permanent jobs with a recognized job title 96.22% 95.95% 97.33%
Number of salaries quoted 25,508 26,851 42,434
10th Percentile £33,250 £36,750 £36,250
25th Percentile £42,500 £47,447 £45,000
Median annual salary (50th Percentile) £55,500 £62,500 £60,000
Median % change year-on-year -11.20% +4.17% +9.09%
75th Percentile £75,000 £81,250 £80,000
90th Percentile £93,750 £100,000 £95,000
UK median annual salary £52,500 £60,000 £60,000
% change year-on-year -12.50% - +9.09%

3rd Line Support Engineer
Trend for Jobs with a WFH Option

Job vacancies with a work from home option which featured 3rd Line Support Engineer in the job title as a proportion of all IT jobs advertised.

3rd Line Support Engineer trend for jobs with a WFH option

3rd Line Support Engineer
Salary Trend for Jobs with a WFH Option

3-month moving average salary quoted in job vacancies with a work from home option citing 3rd Line Support Engineer.

3rd Line Support Engineer salary trend for jobs with a WFH option

3rd Line Support Engineer
Salary Histogram for Jobs with a WFH Option

Salary distribution for jobs with a work from home option citing 3rd Line Support Engineer over the 6 months to 2 June 2024.

3rd Line Support Engineer salary histogram for jobs with a WFH option

3rd Line Support Engineer Skill Set
Top 30 Co-occurring Skills and Capabilities in Job Vacancies with WFH Options

For the 6 months to 2 June 2024, 3rd Line Support Engineer job roles required the following skills and capabilities in order of popularity. The figures indicate the absolute number co-occurrences and as a proportion of all permanent jobs with remote work options featuring 3rd Line Support Engineer in the job title.

1 83 (80.58%) Azure
2 79 (76.70%) Microsoft
3 62 (60.19%) Social Skills
4 59 (57.28%) Windows
5 56 (54.37%) Microsoft 365
6 54 (52.43%) Hyper-V
7 52 (50.49%) VMware
8 51 (49.51%) Active Directory
9 44 (42.72%) Windows Server
10 40 (38.83%) VMware Infrastructure
11 39 (37.86%) ITIL
12 38 (36.89%) SAN
13 35 (33.98%) Firewall
14 34 (33.01%) Driving Licence
15 31 (30.10%) Microsoft Certification
16 30 (29.13%) Microsoft Intune
17 25 (24.27%) Amazon RDS
17 25 (24.27%) Cisco
17 25 (24.27%) Microsoft Exchange
18 22 (21.36%) SQL Server
18 22 (21.36%) Incident Management
19 21 (20.39%) SharePoint
19 21 (20.39%) Citrix
19 21 (20.39%) Enterprise Storage
20 20 (19.42%) Azure Certification
21 19 (18.45%) Problem-Solving
21 19 (18.45%) Entra ID
22 18 (17.48%) WAN
22 18 (17.48%) DHCP
22 18 (17.48%) DNS

3rd Line Support Engineer Skill Set
Co-occurring Skills and Capabilities with WFH Options by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same employment type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 25 (24.27%) Microsoft Exchange
2 21 (20.39%) SharePoint
3 6 (5.83%) Exchange Server 2000
4 1 (0.97%) Exchange Server 2007
4 1 (0.97%) IIS
Applications
1 12 (11.65%) Microsoft Office
2 1 (0.97%) Microsoft Excel
2 1 (0.97%) MS Visio
Cloud Services
1 83 (80.58%) Azure
2 56 (54.37%) Microsoft 365
3 19 (18.45%) Entra ID
4 8 (7.77%) AWS
5 6 (5.83%) OneDrive
6 3 (2.91%) Azure Cosmos DB
6 3 (2.91%) Azure Monitor
7 1 (0.97%) Google Workspace
7 1 (0.97%) IaaS
7 1 (0.97%) Nutanix
7 1 (0.97%) SaaS
Communications & Networking
1 38 (36.89%) SAN
2 35 (33.98%) Firewall
3 18 (17.48%) DHCP
3 18 (17.48%) DNS
3 18 (17.48%) WAN
4 17 (16.50%) LAN
5 15 (14.56%) Wi-Fi
6 14 (13.59%) TCP/IP
7 12 (11.65%) VLAN
8 11 (10.68%) Remote Desktop
9 10 (9.71%) Wireless
10 9 (8.74%) WLAN
11 7 (6.80%) FTP
11 7 (6.80%) VPN
12 6 (5.83%) NAS
13 5 (4.85%) Internet
14 3 (2.91%) VoIP
15 2 (1.94%) VSAN
16 1 (0.97%) iSCSI
16 1 (0.97%) Network Security
Database & Business Intelligence
1 25 (24.27%) Amazon RDS
2 22 (21.36%) SQL Server
3 2 (1.94%) MariaDB
3 2 (1.94%) MySQL
Development Applications
1 2 (1.94%) JIRA
General
1 62 (60.19%) Social Skills
2 15 (14.56%) Organisational Skills
3 7 (6.80%) Analytical Skills
3 7 (6.80%) Telecoms
4 6 (5.83%) Games
5 4 (3.88%) Finance
6 3 (2.91%) Documentation Skills
7 2 (1.94%) Pharmaceutical
8 1 (0.97%) Banking
8 1 (0.97%) Electronics
8 1 (0.97%) Manufacturing
8 1 (0.97%) Marketing
8 1 (0.97%) Public Sector
Miscellaneous
1 34 (33.01%) Driving Licence
2 21 (20.39%) Enterprise Storage
3 10 (9.71%) Self-Motivation
4 9 (8.74%) Management Information System
5 7 (6.80%) Client/Server
5 7 (6.80%) iPad
6 6 (5.83%) Replication
7 1 (0.97%) Fat Client
7 1 (0.97%) iPhone
7 1 (0.97%) Renewable Energy
7 1 (0.97%) Security Posture
7 1 (0.97%) Smartphone
7 1 (0.97%) Thin Client
Operating Systems
1 59 (57.28%) Windows
2 44 (42.72%) Windows Server
3 14 (13.59%) Windows 10
4 13 (12.62%) Windows Server 2016
4 13 (12.62%) Windows Server 2019
5 9 (8.74%) Linux
6 7 (6.80%) Windows Server 2012
7 2 (1.94%) Debian
7 2 (1.94%) Red Hat Enterprise Linux
7 2 (1.94%) Windows 7
8 1 (0.97%) Mac OS
8 1 (0.97%) Mac OS X
8 1 (0.97%) Windows Server 2008
Processes & Methodologies
1 39 (37.86%) ITIL
2 22 (21.36%) Incident Management
3 19 (18.45%) Problem-Solving
4 15 (14.56%) Desktop Virtualisation
4 15 (14.56%) Remote Monitoring and Management
5 12 (11.65%) Infrastructure Engineering
6 10 (9.71%) Root Cause Analysis
7 9 (8.74%) Systems Engineering
8 8 (7.77%) Agile
8 8 (7.77%) Service Delivery
9 7 (6.80%) Migration
10 6 (5.83%) Data Loss Prevention
10 6 (5.83%) ERP
10 6 (5.83%) Escalation Management
10 6 (5.83%) Line Management
10 6 (5.83%) Problem Management
10 6 (5.83%) Service Desk Management
10 6 (5.83%) Threat Management
10 6 (5.83%) Time Management
10 6 (5.83%) Trend Analysis
Programming Languages
1 8 (7.77%) SQL
2 6 (5.83%) PowerShell
3 2 (1.94%) C#
Qualifications
1 31 (30.10%) Microsoft Certification
2 20 (19.42%) Azure Certification
3 13 (12.62%) Degree
4 9 (8.74%) CCNA
4 9 (8.74%) Cisco Certification
5 7 (6.80%) ITIL Foundation Certificate
6 6 (5.83%) MCSE
7 1 (0.97%) A+ Certification
7 1 (0.97%) CCENT
7 1 (0.97%) MCSA
Quality Assurance & Compliance
1 2 (1.94%) SLA
2 1 (0.97%) Cyber Essentials
2 1 (0.97%) GDPR
2 1 (0.97%) GxP
2 1 (0.97%) ISO/IEC 27001
System Software
1 54 (52.43%) Hyper-V
2 51 (49.51%) Active Directory
3 40 (38.83%) VMware Infrastructure
4 12 (11.65%) VMware ESXi
5 6 (5.83%) Virtual Desktop
6 3 (2.91%) Virtual Machines
6 3 (2.91%) vSphere
7 1 (0.97%) DFS Replication
7 1 (0.97%) NFS
7 1 (0.97%) Terminal Services
7 1 (0.97%) VMware Server
7 1 (0.97%) XenApp
7 1 (0.97%) XenDesktop
Systems Management
1 30 (29.13%) Microsoft Intune
2 8 (7.77%) SCCM
3 3 (2.91%) Terraform
4 2 (1.94%) Microsoft Data Protection Manager
4 2 (1.94%) SCDPM
5 1 (0.97%) Active Directory Federation Services
5 1 (0.97%) DatAdvantage
5 1 (0.97%) QRadar
5 1 (0.97%) Single Sign-On
5 1 (0.97%) Stealthwatch
5 1 (0.97%) Symantec Endpoint Protection
5 1 (0.97%) vCenter Server
5 1 (0.97%) vRealize
5 1 (0.97%) WSUS
Vendors
1 79 (76.70%) Microsoft
2 52 (50.49%) VMware
3 25 (24.27%) Cisco
4 21 (20.39%) Citrix
5 18 (17.48%) Veeam
6 14 (13.59%) Sophos
7 12 (11.65%) HP
8 11 (10.68%) Meraki
9 10 (9.71%) Draytek
10 8 (7.77%) WatchGuard
11 3 (2.91%) ConnectWise
11 3 (2.91%) Datto
11 3 (2.91%) ESET
11 3 (2.91%) Ubiquiti
12 1 (0.97%) Fortinet
12 1 (0.97%) Qualys
12 1 (0.97%) Sage
12 1 (0.97%) ServiceNow
12 1 (0.97%) Symantec
12 1 (0.97%) Varonis