2nd/3rd Line Support
UK > Work from Home
The median 2nd/3rd Line Support salary in Work from Home is £32,500 per year according to job vacancies posted during the 6 months to 23 May 2024.
The first table below provides salary benchmarking and summary statistics including a comparison to same period in the previous 2 years.
| 6 months to 23 May 2024 |
Same period 2023 | Same period 2022 | |
|---|---|---|---|
| Rank | 546 | 632 | 856 |
| Rank change year-on-year | +86 | +224 | -298 |
| Permanent jobs requiring a 2nd/3rd Line Support | 43 | 19 | 14 |
| As % of all permanent jobs with a WFH option | 0.13% | 0.047% | 0.020% |
| As % of the Job Titles category | 0.13% | 0.049% | 0.020% |
| Number of salaries quoted | 43 | 19 | 14 |
| 10th Percentile | £29,500 | £27,500 | £29,975 |
| 25th Percentile | £31,250 | £31,875 | £31,438 |
| Median annual salary (50th Percentile) | £32,500 | £37,500 | £35,250 |
| Median % change year-on-year | -13.33% | +6.38% | +11.90% |
| 75th Percentile | £37,125 | £38,750 | £42,500 |
| 90th Percentile | £47,500 | £41,400 | £46,375 |
| UK median annual salary | £33,000 | £37,500 | £36,500 |
| % change year-on-year | -12.00% | +2.74% | +7.35% |
All Permanent IT Job Vacancies
Work from Home
The following table is for comparison with the above and includes summary statistics for all permanent IT job vacancies with a WFH option. Most job vacancies include a discernible job title that can be normalized. As such, the figures in the second row provide an indication of the number of permanent jobs in our overall sample.
| Permanent vacancies in Work from Home with a recognized job title | 32,644 | 38,473 | 69,882 |
| % of permanent jobs with a recognized job title | 96.14% | 95.93% | 97.35% |
| Number of salaries quoted | 24,976 | 27,318 | 42,108 |
| 10th Percentile | £33,250 | £36,750 | £36,250 |
| 25th Percentile | £42,500 | £47,500 | £45,000 |
| Median annual salary (50th Percentile) | £56,000 | £62,500 | £60,000 |
| Median % change year-on-year | -10.40% | +4.17% | +9.09% |
| 75th Percentile | £75,000 | £81,250 | £80,000 |
| 90th Percentile | £93,750 | £100,000 | £95,000 |
| UK median annual salary | £52,500 | £60,000 | £60,000 |
| % change year-on-year | -12.50% | - | +9.09% |
2nd/3rd Line Support
Trend for Jobs with a WFH Option
Job vacancies with a work from home option which featured 2nd/3rd Line Support in the job title as a proportion of all IT jobs advertised.
2nd/3rd Line Support
Salary Trend for Jobs with a WFH Option
3-month moving average salary quoted in job vacancies with a work from home option citing 2nd/3rd Line Support.
2nd/3rd Line Support
Salary Histogram for Jobs with a WFH Option
Salary distribution for jobs with a work from home option citing 2nd/3rd Line Support over the 6 months to 23 May 2024.
2nd/3rd Line Support Skill Set
Top 30 Co-occurring Skills and Capabilities in Job Vacancies with WFH Options
For the 6 months to 23 May 2024, 2nd/3rd Line Support job roles required the following skills and capabilities in order of popularity. The figures indicate the absolute number co-occurrences and as a proportion of all permanent jobs with remote work options featuring 2nd/3rd Line Support in the job title.
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2nd/3rd Line Support Skill Set
Co-occurring Skills and Capabilities with WFH Options by Category
The follow tables expand on the table above by listing co-occurrences grouped by category. The same employment type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories: