Service Desk Analyst Jobs in West Yorkshire

Service Desk Analyst
Yorkshire > West Yorkshire

The median Service Desk Analyst salary in West Yorkshire is £25,000 per year, according to job vacancies posted during the 6 months leading to 12 June 2024.

The table below provides salary benchmarking and summary statistics, comparing them to the same period in the previous two years.

6 months to
12 Jun 2024
Same period 2023 Same period 2022
Rank 130 213 161
Rank change year-on-year +83 -52 -15
Permanent jobs requiring a Service Desk Analyst 21 16 76
As % of all permanent jobs advertised in West Yorkshire 0.65% 0.35% 1.54%
As % of the Job Titles category 0.67% 0.38% 1.59%
Number of salaries quoted 15 15 45
10th Percentile - £21,300 £20,500
25th Percentile £23,500 £22,500 £21,500
Median annual salary (50th Percentile) £25,000 £26,000 £24,000
Median % change year-on-year -3.85% +8.33% -
75th Percentile £28,619 £27,634 £26,000
90th Percentile £31,150 £31,560 £28,250
Yorkshire median annual salary £24,500 £23,350 £24,000
% change year-on-year +4.93% -2.71% -

All Permanent IT Job Vacancies
West Yorkshire

For comparison with the information above, the following table provides summary statistics for all permanent IT job vacancies in West Yorkshire. Most job vacancies include a discernible job title that can be normalized. As such, the figures in the second row provide an indication of the number of permanent jobs in our overall sample.

Permanent vacancies in West Yorkshire with a recognized job title 3,114 4,248 4,776
% of permanent jobs with a recognized job title 95.84% 92.77% 97.03%
Number of salaries quoted 2,242 2,196 3,111
10th Percentile £28,000 £31,250 £30,000
25th Percentile £37,750 £40,000 £39,188
Median annual salary (50th Percentile) £50,000 £55,000 £50,173
Median % change year-on-year -9.09% +9.62% +0.35%
75th Percentile £67,500 £72,500 £67,500
90th Percentile £82,500 £86,250 £82,000
Yorkshire median annual salary £48,620 £52,500 £50,000
% change year-on-year -7.39% +5.00% +5.26%

Service Desk Analyst
Job Vacancy Trend in West Yorkshire

Job postings that featured Service Desk Analyst in the job title as a proportion of all IT jobs advertised in West Yorkshire.

Job vacancy trend for Service Desk Analyst in West Yorkshire

Service Desk Analyst
Salary Trend in West Yorkshire

3-month moving average salary quoted in jobs citing Service Desk Analyst in West Yorkshire.

Salary trend for Service Desk Analyst in West Yorkshire

Service Desk Analyst
Job Locations in West Yorkshire

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing Service Desk Analyst within the West Yorkshire region over the 6 months to 12 June 2024. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Past 6 Months
Median Salary
% Change
on Same Period
Last Year
Live
Jobs
Bradford - 10 £24,000 -
Leeds +21 8 £27,500 +11.11% 1
Castleford - 2 £26,500 -
Halifax - 1 £21,264 -
Service Desk Analyst
Yorkshire

Service Desk Analyst Skill Set
Top 30 Co-occurring Skills and Capabilities in West Yorkshire

For the 6 months to 12 June 2024, Service Desk Analyst job roles required the following skills and capabilities in order of popularity. The figures indicate the absolute number co-occurrences and as a proportion of all permanent job ads across the West Yorkshire region featuring Service Desk Analyst in the job title.

1 15 (71.43%) Microsoft
2 11 (52.38%) Windows
3 10 (47.62%) Active Directory
3 10 (47.62%) Microsoft 365
4 8 (38.10%) Social Skills
4 8 (38.10%) Microsoft Office
5 7 (33.33%) LAN
5 7 (33.33%) VoIP
5 7 (33.33%) WAN
5 7 (33.33%) DHCP
5 7 (33.33%) VPN
5 7 (33.33%) DNS
5 7 (33.33%) Wi-Fi
5 7 (33.33%) Finance
5 7 (33.33%) Azure
6 6 (28.57%) French Language
6 6 (28.57%) German Language
6 6 (28.57%) Italian Language
6 6 (28.57%) Portuguese Language
6 6 (28.57%) Spanish Language
6 6 (28.57%) Swedish Language
6 6 (28.57%) Turkish Language
7 4 (19.05%) Continuous Improvement
7 4 (19.05%) ServiceNow
8 3 (14.29%) Customer Experience
8 3 (14.29%) Customer Service
8 3 (14.29%) Problem-Solving
8 3 (14.29%) Public Sector
9 2 (9.52%) Incident Management
9 2 (9.52%) Windows 10

Service Desk Analyst Skill Set
Co-occurring Skills and Capabilities in West Yorkshire by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same employment type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 1 (4.76%) Microsoft Exchange
Applications
1 8 (38.10%) Microsoft Office
2 1 (4.76%) Chatbot
Cloud Services
1 10 (47.62%) Microsoft 365
2 7 (33.33%) Azure
Communications & Networking
1 7 (33.33%) DHCP
1 7 (33.33%) DNS
1 7 (33.33%) LAN
1 7 (33.33%) VoIP
1 7 (33.33%) VPN
1 7 (33.33%) WAN
1 7 (33.33%) Wi-Fi
2 2 (9.52%) Firewall
General
1 8 (38.10%) Social Skills
2 7 (33.33%) Finance
3 6 (28.57%) French Language
3 6 (28.57%) German Language
3 6 (28.57%) Italian Language
3 6 (28.57%) Portuguese Language
3 6 (28.57%) Spanish Language
3 6 (28.57%) Swedish Language
3 6 (28.57%) Turkish Language
4 3 (14.29%) Public Sector
5 1 (4.76%) Law
5 1 (4.76%) Legal
Operating Systems
1 11 (52.38%) Windows
2 2 (9.52%) Windows 10
Processes & Methodologies
1 4 (19.05%) Continuous Improvement
2 3 (14.29%) Customer Experience
2 3 (14.29%) Customer Service
2 3 (14.29%) Problem-Solving
3 2 (9.52%) Incident Management
3 2 (9.52%) ITIL
3 2 (9.52%) ITSM
3 2 (9.52%) Root Cause Analysis
3 2 (9.52%) Service Delivery
4 1 (4.76%) Active Listening
4 1 (4.76%) Asset Management
4 1 (4.76%) Conversational UI
4 1 (4.76%) Digital Transformation Strategy
4 1 (4.76%) Problem Management
4 1 (4.76%) Service Management
4 1 (4.76%) Software Asset Management
4 1 (4.76%) Stakeholder Management
System Software
1 10 (47.62%) Active Directory
Systems Management
1 2 (9.52%) SCCM
2 1 (4.76%) Microsoft Intune
Vendors
1 15 (71.43%) Microsoft
2 4 (19.05%) ServiceNow
3 1 (4.76%) Citrix
3 1 (4.76%) Snow