Service Management Jobs in West Yorkshire

Service Management
Yorkshire > West Yorkshire

The following table provides summary statistics for permanent job vacancies advertised in West Yorkshire with a requirement for Service Management skills. Included is a benchmarking guide to the salaries offered in vacancies that have cited Service Management over the 6 months to 2 June 2024 with a comparison to the same period in the previous 2 years.

6 months to
2 Jun 2024
Same period 2023 Same period 2022
Rank 92 95 132
Rank change year-on-year +3 +37 -15
Permanent jobs citing Service Management 74 146 118
As % of all permanent jobs advertised in West Yorkshire 2.35% 3.09% 2.44%
As % of the Processes & Methodologies category 2.82% 3.15% 2.55%
Number of salaries quoted 38 55 85
10th Percentile £27,000 £35,950 £22,750
25th Percentile £35,999 £41,875 £41,503
Median annual salary (50th Percentile) £48,000 £58,500 £47,500
Median % change year-on-year -17.95% +23.16% +5.56%
75th Percentile £70,938 £70,000 £60,000
90th Percentile £72,433 £77,715 £78,250
Yorkshire median annual salary £44,274 £50,000 £45,000
% change year-on-year -11.45% +11.11% -

All Process and Methodology Skills
West Yorkshire

Service Management is in the Processes and Methodologies category. The following table is for comparison with the above and provides summary statistics for all permanent job vacancies advertised in West Yorkshire with a requirement for process or methodology skills.

Permanent vacancies with a requirement for process or methodology skills 2,620 4,631 4,622
As % of all permanent jobs advertised in West Yorkshire 83.31% 98.14% 95.61%
Number of salaries quoted 1,876 2,210 3,069
10th Percentile £28,125 £33,000 £30,875
25th Percentile £39,000 £41,250 £40,000
Median annual salary (50th Percentile) £52,500 £55,000 £52,500
Median % change year-on-year -4.55% +4.76% +5.00%
75th Percentile £69,500 £72,500 £67,500
90th Percentile £84,964 £86,250 £82,500
Yorkshire median annual salary £50,000 £54,736 £50,979
% change year-on-year -8.65% +7.37% +7.32%

Service Management
Job Vacancy Trend in West Yorkshire

Job postings citing Service Management as a proportion of all IT jobs advertised in West Yorkshire.

Job vacancy trend for Service Management in West Yorkshire

Service Management
Salary Trend in West Yorkshire

3-month moving average salary quoted in jobs citing Service Management in West Yorkshire.

Salary trend for Service Management in West Yorkshire

Service Management
Salary Histogram in West Yorkshire

Salary distribution for jobs citing Service Management in West Yorkshire over the 6 months to 2 June 2024.

Salary histogram for Service Management in West Yorkshire

Service Management
Job Locations in West Yorkshire

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing Service Management within the West Yorkshire region over the 6 months to 2 June 2024. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Past 6 Months
Median Salary
% Change
on Same Period
Last Year
Live
Jobs
Leeds +18 60 £48,000 -17.97% 4
Halifax +48 5 £70,576 +22.08%
Bradford +20 5 £30,500 -32.22%
Huddersfield +19 2 £24,000 -
Wakefield +15 1 £37,475 -11.82%
Service Management
Yorkshire

Service Management
Co-occurring Skills and Capabilities in West Yorkshire by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same employment type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 2 (2.70%) Confluence
1 2 (2.70%) IIS
1 2 (2.70%) Microsoft Exchange
1 2 (2.70%) SAS
2 1 (1.35%) Moodle
2 1 (1.35%) SharePoint
Applications
1 3 (4.05%) Chatbot
2 1 (1.35%) Microsoft Office
2 1 (1.35%) Microsoft Project
2 1 (1.35%) MS Visio
Business Applications
1 4 (5.41%) Remedy ITSM
Cloud Services
1 14 (18.92%) Azure
2 7 (9.46%) Microsoft 365
3 6 (8.11%) GCP
3 6 (8.11%) OpenShift
4 5 (6.76%) AWS
5 3 (4.05%) Amazon CloudWatch
5 3 (4.05%) Amazon SQS
5 3 (4.05%) Entra ID
6 1 (1.35%) Azure Data Factory
6 1 (1.35%) Cloudflare
6 1 (1.35%) SaaS
Communications & Networking
1 2 (2.70%) Firewall
1 2 (2.70%) Intrusion Detection
1 2 (2.70%) VPN
2 1 (1.35%) DHCP
2 1 (1.35%) DNS
2 1 (1.35%) Network Security
Database & Business Intelligence
1 4 (5.41%) SQL Server
2 2 (2.70%) MySQL
3 1 (1.35%) MariaDB
3 1 (1.35%) Oracle Database
3 1 (1.35%) SQL Server Integration Services
Development Applications
1 6 (8.11%) IBM UrbanCode
2 3 (4.05%) Octopus Deploy
2 3 (4.05%) TeamCity
3 2 (2.70%) JIRA
4 1 (1.35%) Git
General
1 41 (55.41%) Social Skills
2 36 (48.65%) Finance
3 24 (32.43%) Public Sector
4 21 (28.38%) Presentation Skills
5 16 (21.62%) Billing
6 15 (20.27%) Inclusion and Diversity
7 13 (17.57%) Local Government
8 8 (10.81%) Analytical Skills
9 7 (9.46%) Banking
10 2 (2.70%) Front Office
10 2 (2.70%) Games
10 2 (2.70%) Organisational Skills
10 2 (2.70%) Retail
11 1 (1.35%) Automotive
11 1 (1.35%) Influencing Skills
11 1 (1.35%) Tech for Good
Job Titles
1 15 (20.27%) Service Manager
2 14 (18.92%) Audit Manager
3 12 (16.22%) Lead
3 12 (16.22%) Senior
4 10 (13.51%) Architect
4 10 (13.51%) Support Engineer
5 8 (10.81%) Analyst
6 7 (9.46%) DevOps Engineer
7 6 (8.11%) Senior DevOps
7 6 (8.11%) Senior DevOps Engineer
7 6 (8.11%) Senior Manager
7 6 (8.11%) Senior Support Engineer
8 5 (6.76%) IT Manager
8 5 (6.76%) Service Desk Manager
9 4 (5.41%) Delivery Manager
9 4 (5.41%) IT Services Manager
9 4 (5.41%) IT Support
9 4 (5.41%) Senior Service Manager
9 4 (5.41%) Solutions Architect
9 4 (5.41%) Support Analyst
Libraries, Frameworks & Software Standards
1 3 (4.05%) .NET
1 3 (4.05%) .NET Framework
1 3 (4.05%) RabbitMQ
2 2 (2.70%) AngularJS
2 2 (2.70%) CSS
2 2 (2.70%) HTML
2 2 (2.70%) Twitter Bootstrap
2 2 (2.70%) Web Services
3 1 (1.35%) AWS CDK
3 1 (1.35%) JSON
Miscellaneous
1 13 (17.57%) Housing Association
1 13 (17.57%) NHS
2 6 (8.11%) Public Cloud
3 2 (2.70%) CMDB
3 2 (2.70%) IoT
3 2 (2.70%) Legacy Systems
3 2 (2.70%) Operational Technology
4 1 (1.35%) Management Information System
4 1 (1.35%) VLE
Operating Systems
1 13 (17.57%) Windows
2 10 (13.51%) Linux
3 3 (4.05%) Windows Server
4 2 (2.70%) Windows Server 2012
5 1 (1.35%) Mac OS
5 1 (1.35%) Windows 10
5 1 (1.35%) Windows Server 2008
Processes & Methodologies
1 37 (50.00%) ITIL
2 24 (32.43%) ITSM
2 24 (32.43%) Problem-Solving
3 18 (24.32%) Business Development
3 18 (24.32%) Coaching
3 18 (24.32%) People Management
4 17 (22.97%) Service Delivery
5 16 (21.62%) Customer Service
6 14 (18.92%) Performance Management
6 14 (18.92%) Problem Management
7 12 (16.22%) Agile
7 12 (16.22%) DevOps
8 11 (14.86%) Stakeholder Management
9 10 (13.51%) Actionable Insight
9 10 (13.51%) Mentoring
10 9 (12.16%) Project Management
11 8 (10.81%) Incident Management
12 7 (9.46%) Infrastructure as Code
12 7 (9.46%) Presales
13 6 (8.11%) Technical Leadership
Programming Languages
1 10 (13.51%) SQL
2 6 (8.11%) Groovy
3 3 (4.05%) C#
4 2 (2.70%) Bash
4 2 (2.70%) PowerShell
5 1 (1.35%) Python
Qualifications
1 14 (18.92%) ACCA
2 10 (13.51%) Degree
3 7 (9.46%) Security Cleared
4 6 (8.11%) SC Cleared
5 3 (4.05%) Microsoft Certification
6 2 (2.70%) CCNA
6 2 (2.70%) CEH
6 2 (2.70%) Cisco Certification
6 2 (2.70%) CompTIA Security+
6 2 (2.70%) ITIL Certification
6 2 (2.70%) Master's Degree
6 2 (2.70%) MCSE
6 2 (2.70%) OSCP
6 2 (2.70%) SSCP
Quality Assurance & Compliance
1 14 (18.92%) GAAP
2 13 (17.57%) IFRS
3 7 (9.46%) SLA
4 3 (4.05%) COBIT
5 2 (2.70%) ISO/IEC 27001
6 1 (1.35%) Accessibility
6 1 (1.35%) ISO/IEC 20000
System Software
1 4 (5.41%) Active Directory
2 2 (2.70%) IAG
2 2 (2.70%) VMware ESXi
2 2 (2.70%) VMware Infrastructure
3 1 (1.35%) Docker
Systems Management
1 7 (9.46%) Terraform
2 6 (8.11%) Ansible
2 6 (8.11%) Progress Chef
3 3 (4.05%) Grafana
3 3 (4.05%) OpenView
4 2 (2.70%) CSIRT
5 1 (1.35%) Jamf Pro
5 1 (1.35%) Kubernetes
5 1 (1.35%) SCCM
5 1 (1.35%) yum
Vendors
1 14 (18.92%) CA
2 11 (14.86%) ServiceNow
3 8 (10.81%) Microsoft
4 6 (8.11%) Google
4 6 (8.11%) IBM
5 4 (5.41%) BMC
5 4 (5.41%) Computacenter
5 4 (5.41%) Remedy
6 3 (4.05%) HP
6 3 (4.05%) Splunk
7 2 (2.70%) Cisco
7 2 (2.70%) Citrix
7 2 (2.70%) VMware
8 1 (1.35%) Apple
8 1 (1.35%) Blackboard
8 1 (1.35%) Fortinet
8 1 (1.35%) Oracle
8 1 (1.35%) Snow
8 1 (1.35%) Talend
8 1 (1.35%) Zoho