Customer Service Jobs in West Bromwich

Customer Service
West Midlands > West Bromwich

The following table provides summary statistics for permanent job vacancies advertised in West Bromwich with a requirement for Customer Service skills. Included is a benchmarking guide to the salaries offered in vacancies that have cited Customer Service over the 6 months to 20 May 2024 with a comparison to the same period in the previous 2 years.

6 months to
20 May 2024
Same period 2023 Same period 2022
Rank 2 - 14
Rank change year-on-year - - -8
Permanent jobs citing Customer Service 5 0 5
As % of all permanent jobs advertised in West Bromwich 20.00% - 11.63%
As % of the Processes & Methodologies category 29.41% - 11.90%
Number of salaries quoted 1 0 5
10th Percentile - - -
25th Percentile £33,750 - £26,250
Median annual salary (50th Percentile) £34,000 - £27,500
Median % change year-on-year - - -39.56%
75th Percentile £34,250 - £30,000
90th Percentile - - £35,250
West Midlands median annual salary £29,584 £40,000 £41,125
% change year-on-year -26.04% -2.74% +17.50%

All Process and Methodology Skills
West Bromwich

Customer Service is in the Processes and Methodologies category. The following table is for comparison with the above and provides summary statistics for all permanent job vacancies advertised in West Bromwich with a requirement for process or methodology skills.

Permanent vacancies with a requirement for process or methodology skills 17 6 42
As % of all permanent jobs advertised in West Bromwich 68.00% 66.67% 97.67%
Number of salaries quoted 8 5 40
10th Percentile £45,125 £50,530 £25,943
25th Percentile £50,000 £51,250 £30,000
Median annual salary (50th Percentile) £53,750 £52,500 £35,500
Median % change year-on-year +2.38% +47.89% +1.43%
75th Percentile £61,250 £53,750 £53,188
90th Percentile - £68,000 £56,275
West Midlands median annual salary £50,000 £52,500 £50,000
% change year-on-year -4.76% +5.00% +5.26%

Customer Service
Job Vacancy Trend in West Bromwich

Job postings citing Customer Service as a proportion of all IT jobs advertised in West Bromwich.

Job vacancy trend for Customer Service in West Bromwich

Customer Service
Salary Trend in West Bromwich

3-month moving average salary quoted in jobs citing Customer Service in West Bromwich.

Salary trend for Customer Service in West Bromwich

Customer Service
Co-occurring Skills and Capabilities in West Bromwich by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same employment type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 1 (20.00%) Microsoft Exchange
Applications
1 4 (80.00%) Microsoft Office
Cloud Services
1 1 (20.00%) Azure
1 1 (20.00%) Entra ID
General
1 5 (100.00%) Social Skills
2 4 (80.00%) Analytical Skills
2 4 (80.00%) Influencing Skills
2 4 (80.00%) Organisational Skills
3 1 (20.00%) Finance
Job Titles
1 5 (100.00%) Analyst
2 4 (80.00%) Product Analyst
2 4 (80.00%) Sales Analyst
3 1 (20.00%) Senior
3 1 (20.00%) Senior Analyst
Processes & Methodologies
1 4 (80.00%) Continuous Improvement
1 4 (80.00%) Customer Requirements
1 4 (80.00%) Mathematics
1 4 (80.00%) Problem-Solving
2 1 (20.00%) Incident Management
2 1 (20.00%) People Management
2 1 (20.00%) Privileged Access Management
2 1 (20.00%) Process Improvement
2 1 (20.00%) RBAC
Qualifications
1 4 (80.00%) Degree
Quality Assurance & Compliance
1 1 (20.00%) SLA
System Software
1 1 (20.00%) Active Directory