Support Team Lead
UK

The median Support Team Lead salary in the UK is £40,000 per year according to job vacancies posted during the 6 months to 20 May 2024.

The first table below provides salary benchmarking and summary statistics including a comparison to same period in the previous 2 years.

6 months to
20 May 2024
Same period 2023 Same period 2022
Rank 728 874 1132
Rank change year-on-year +146 +258 -304
Permanent jobs requiring a Support Team Leader 158 101 110
As % of all permanent jobs advertised in the UK 0.16% 0.10% 0.068%
As % of the Job Titles category 0.17% 0.11% 0.070%
Number of salaries quoted 130 45 93
10th Percentile £28,500 £28,100 £26,500
25th Percentile £31,250 £35,000 £31,250
Median annual salary (50th Percentile) £40,000 £42,500 £42,500
Median % change year-on-year -5.88% - -19.05%
75th Percentile £50,000 £52,500 £52,500
90th Percentile £50,475 £57,000 £67,500
UK excluding London median annual salary £39,000 £42,500 £35,075
% change year-on-year -8.24% +21.17% +0.21%

All Permanent IT Job Vacancies
UK

The following table is for comparison with the above and includes summary statistics for all permanent IT job vacancies. Most job vacancies include a discernible job title that can be normalized. As such, the figures in the second row provide an indication of the number of permanent jobs in our overall sample.

Permanent vacancies in the UK with a recognized job title 94,627 91,047 156,403
% of permanent jobs with a recognized job title 94.71% 91.54% 96.08%
Number of salaries quoted 67,562 57,571 85,106
10th Percentile £28,500 £32,500 £32,500
25th Percentile £38,500 £45,000 £42,500
Median annual salary (50th Percentile) £52,500 £60,000 £60,000
Median % change year-on-year -12.50% - +9.09%
75th Percentile £70,750 £80,000 £78,750
90th Percentile £90,000 £100,000 £95,000
UK excluding London median annual salary £50,000 £53,000 £50,000
% change year-on-year -5.66% +6.00% +5.26%

Support Team Leader
Job Vacancy Trend

Job postings that featured Support Team Leader in the job title as a proportion of all IT jobs advertised.

Job vacancy trend for Support Team Leader in the UK

Support Team Leader
Salary Trend

3-month moving average salary quoted in jobs citing Support Team Leader.

Salary trend for Support Team Leader in the UK

Support Team Leader
Salary Histogram

Salary distribution for jobs citing Support Team Leader over the 6 months to 20 May 2024.

Salary histogram for Support Team Leader in the UK

Support Team Leader
Top 13 Job Locations

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing Support Team Leader within the UK over the 6 months to 20 May 2024. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Past 6 Months
Median Salary
% Change
on Same Period
Last Year
Live
Jobs
England +159 158 £40,000 -5.88% 19
UK excluding London +61 142 £39,000 -8.24% 20
South East +49 44 £32,500 -7.14%
Work from Home +56 33 £39,750 -20.50% 4
East of England +26 30 £45,000 -10.00% 6
Midlands +2 27 £36,500 -5.95% 4
South West -5 21 £50,000 +19.76% 3
North of England +36 20 £42,500 -10.53% 5
London +97 16 £50,000 -4.76% 1
East Midlands -10 14 £35,000 - 2
West Midlands +14 13 £50,000 +28.83% 2
North West +8 12 £42,500 - 3
Yorkshire +84 8 £40,681 -18.64% 2

Support Team Leader Skill Set
Top 30 Co-occurring Skills and Capabilities

For the 6 months to 20 May 2024, Support Team Leader job roles required the following skills and capabilities in order of popularity. The figures indicate the absolute number co-occurrences and as a proportion of all permanent job ads featuring Support Team Leader in the job title.

1 66 (41.77%) Microsoft
2 57 (36.08%) Customer Service
3 48 (30.38%) ITIL
4 41 (25.95%) Active Directory
5 38 (24.05%) Windows
6 33 (20.89%) Microsoft 365
7 29 (18.35%) Problem-Solving
8 23 (14.56%) SQL
8 23 (14.56%) Windows Server
9 20 (12.66%) Social Skills
9 20 (12.66%) Microsoft Office
10 19 (12.03%) Microsoft Exchange
11 18 (11.39%) Finance
11 18 (11.39%) Hyper-V
12 17 (10.76%) SharePoint
13 16 (10.13%) SQL Server
13 16 (10.13%) SCCM
14 14 (8.86%) Azure
14 14 (8.86%) Civica
14 14 (8.86%) Oracle
14 14 (8.86%) Line Management
15 13 (8.23%) Technical Leadership
15 13 (8.23%) Service Delivery
15 13 (8.23%) Firewall
15 13 (8.23%) Stakeholder Management
15 13 (8.23%) Incident Management
15 13 (8.23%) Asset Management
16 12 (7.59%) Service Management
17 11 (6.96%) VMware
17 11 (6.96%) Management Information System

Support Team Leader Skill Set
Co-occurring Skills and Capabilities by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same employment type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 19 (12.03%) Microsoft Exchange
2 17 (10.76%) SharePoint
3 1 (0.63%) SharePoint Server
Applications
1 20 (12.66%) Microsoft Office
Business Applications
1 6 (3.80%) Oracle Applications
2 3 (1.90%) Dynamics GP
3 1 (0.63%) SAP CO
3 1 (0.63%) SAP FI
3 1 (0.63%) SAP FI/CO
3 1 (0.63%) SAP S/4HANA
Cloud Services
1 33 (20.89%) Microsoft 365
2 14 (8.86%) Azure
3 10 (6.33%) Entra ID
4 9 (5.70%) Power Automate
4 9 (5.70%) Power Platform
5 5 (3.16%) Mimecast
5 5 (3.16%) OneDrive
6 3 (1.90%) AWS
6 3 (1.90%) Dynamics 365
7 2 (1.27%) Google Workspace
8 1 (0.63%) Amazon CloudWatch
8 1 (0.63%) GitHub
Communications & Networking
1 13 (8.23%) Firewall
2 11 (6.96%) DNS
3 10 (6.33%) DHCP
4 9 (5.70%) VoIP
5 7 (4.43%) TCP/IP
6 5 (3.16%) LAN
6 5 (3.16%) WAN
7 4 (2.53%) Wi-Fi
7 4 (2.53%) Wireless
8 3 (1.90%) SAN
9 2 (1.27%) VPN
10 1 (0.63%) Multicast
10 1 (0.63%) VLAN
Database & Business Intelligence
1 16 (10.13%) SQL Server
2 9 (5.70%) Geospatial Data
2 9 (5.70%) GIS
2 9 (5.70%) MS Access
2 9 (5.70%) Power BI
2 9 (5.70%) Relational Database
3 1 (0.63%) DB2
Development Applications
1 9 (5.70%) Oracle Forms
2 2 (1.27%) Hudson
3 1 (0.63%) JIRA
General
1 20 (12.66%) Social Skills
2 18 (11.39%) Finance
3 6 (3.80%) Legal
4 5 (3.16%) Banking
4 5 (3.16%) Telecoms
5 4 (2.53%) Retail
6 3 (1.90%) Environmental Health
6 3 (1.90%) Local Government
7 2 (1.27%) Games
7 2 (1.27%) Inclusion and Diversity
8 1 (0.63%) Digital Healthcare
8 1 (0.63%) Law
8 1 (0.63%) Public Sector
Miscellaneous
1 11 (6.96%) Management Information System
2 5 (3.16%) Blackberry
2 5 (3.16%) BYOD
3 3 (1.90%) Data Centre
4 2 (1.27%) Driving Licence
4 2 (1.27%) EPoS
5 1 (0.63%) Replication
Operating Systems
1 38 (24.05%) Windows
2 23 (14.56%) Windows Server
3 8 (5.06%) Windows 10
3 8 (5.06%) Windows Server 2016
4 5 (3.16%) Mac OS
5 4 (2.53%) Android
5 4 (2.53%) Apple iOS
6 2 (1.27%) Windows 7
6 2 (1.27%) Windows Server 2019
7 1 (0.63%) Windows Server 2012
Processes & Methodologies
1 57 (36.08%) Customer Service
2 48 (30.38%) ITIL
3 29 (18.35%) Problem-Solving
4 14 (8.86%) Line Management
5 13 (8.23%) Asset Management
5 13 (8.23%) Incident Management
5 13 (8.23%) Service Delivery
5 13 (8.23%) Stakeholder Management
5 13 (8.23%) Technical Leadership
6 12 (7.59%) Service Management
7 11 (6.96%) Mentoring
8 9 (5.70%) Business Intelligence
8 9 (5.70%) Cybersecurity
9 8 (5.06%) Performance Management
10 7 (4.43%) Change Advisory Board
10 7 (4.43%) Change Management
10 7 (4.43%) IT Strategy
10 7 (4.43%) People Management
10 7 (4.43%) Project Management
10 7 (4.43%) Release Management
Programming Languages
1 23 (14.56%) SQL
2 1 (0.63%) PowerShell
Qualifications
1 10 (6.33%) Microsoft Certification
2 8 (5.06%) Degree
2 8 (5.06%) SC Cleared
2 8 (5.06%) Security Cleared
3 3 (1.90%) Master's Degree
4 2 (1.27%) DBS Check
4 2 (1.27%) MCSE
5 1 (0.63%) Azure Certification
5 1 (0.63%) Computer Science Degree
Quality Assurance & Compliance
1 10 (6.33%) SLA
2 2 (1.27%) GDPR
2 2 (1.27%) PCI DSS
3 1 (0.63%) QA
System Software
1 41 (25.95%) Active Directory
2 18 (11.39%) Hyper-V
3 8 (5.06%) VMware Infrastructure
4 7 (4.43%) Firmware
Systems Management
1 16 (10.13%) SCCM
2 7 (4.43%) NetBackup
2 7 (4.43%) SCOM
3 5 (3.16%) WSUS
4 2 (1.27%) Autotask
4 2 (1.27%) Microsoft Intune
5 1 (0.63%) Grafana
Vendors
1 66 (41.77%) Microsoft
2 14 (8.86%) Civica
2 14 (8.86%) Oracle
3 11 (6.96%) VMware
4 7 (4.43%) McAfee
5 6 (3.80%) Sophos
6 5 (3.16%) Acronis
6 5 (3.16%) Apple
6 5 (3.16%) Ubiquiti
7 3 (1.90%) HP
7 3 (1.90%) Nimble Storage
7 3 (1.90%) Sage
7 3 (1.90%) ServiceNow
7 3 (1.90%) Veeam
8 2 (1.27%) Datto
9 1 (0.63%) Cisco
9 1 (0.63%) Dynatrace
9 1 (0.63%) SAP
9 1 (0.63%) SonicWALL
9 1 (0.63%) Splunk