IT Support Specialist Jobs

IT Support Specialist
UK

The median IT Support Specialist salary in the UK is £33,250 per year, according to job vacancies posted during the 6 months leading to 13 June 2024.

The table below provides salary benchmarking and summary statistics, comparing them to the same period in the previous two years.

6 months to
13 Jun 2024
Same period 2023 Same period 2022
Rank 738 871 1214
Rank change year-on-year +133 +343 -268
Permanent jobs requiring an IT Support Specialist 166 48 49
As % of all permanent jobs advertised in the UK 0.15% 0.052% 0.028%
As % of the Job Titles category 0.16% 0.057% 0.030%
Number of salaries quoted 94 22 42
10th Percentile £26,975 £31,600 £21,806
25th Percentile £30,000 £34,386 £25,750
Median annual salary (50th Percentile) £33,250 £39,750 £30,500
Median % change year-on-year -16.35% +30.33% +17.31%
75th Percentile £38,750 £43,750 £41,863
90th Percentile £48,750 £45,000 £47,500
UK excluding London median annual salary £32,500 £41,000 £29,500
% change year-on-year -20.73% +38.98% +13.46%

All Permanent IT Job Vacancies
UK

For comparison with the information above, the following table provides summary statistics for all permanent IT job vacancies. Most job vacancies include a discernible job title that can be normalized. As such, the figures in the second row provide an indication of the number of permanent jobs in our overall sample.

Permanent vacancies in the UK with a recognized job title 104,121 84,323 165,675
% of permanent jobs with a recognized job title 94.77% 91.19% 95.89%
Number of salaries quoted 73,469 54,972 85,174
10th Percentile £28,500 £32,500 £32,500
25th Percentile £38,603 £45,000 £42,750
Median annual salary (50th Percentile) £52,500 £60,000 £60,000
Median % change year-on-year -12.50% - +9.09%
75th Percentile £70,000 £80,000 £78,750
90th Percentile £90,000 £100,000 £95,000
UK excluding London median annual salary £50,000 £53,519 £50,296
% change year-on-year -6.58% +6.41% +5.89%

IT Support Specialist
Job Vacancy Trend

Job postings that featured IT Support Specialist in the job title as a proportion of all IT jobs advertised.

Job vacancy trend for IT Support Specialist in the UK

IT Support Specialist
Salary Trend

3-month moving average salary quoted in jobs citing IT Support Specialist.

Salary trend for IT Support Specialist in the UK

IT Support Specialist
Salary Histogram

Salary distribution for jobs citing IT Support Specialist over the 6 months to 13 June 2024.

Salary histogram for IT Support Specialist in the UK

IT Support Specialist
Top 16 Job Locations

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing IT Support Specialist within the UK over the 6 months to 13 June 2024. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Past 6 Months
Median Salary
% Change
on Same Period
Last Year
Live
Jobs
England +137 151 £33,250 -16.88% 13
UK excluding London +16 99 £32,500 -20.73% 15
London +146 67 £47,500 +22.58% 2
Midlands -22 34 £32,500 - 2
West Midlands - 33 £32,500 - 1
Work from Home +57 28 £34,000 - 4
North of England +25 16 £37,500 -19.87%
South East -18 14 £33,500 -21.18% 3
East of England - 13 £30,000 - 3
Wales +23 11 £34,000 +38.78% 1
North West -15 9 £43,750 -6.52%
South West -35 7 £29,605 +5.73% 2
Yorkshire +71 6 - -
Scotland -65 4 £28,500 - 3
East Midlands -47 1 £33,500 - 1
North East - 1 £32,500 -

IT Support Specialist Skill Set
Top 30 Co-occurring Skills and Capabilities

For the 6 months to 13 June 2024, IT Support Specialist job roles required the following skills and capabilities in order of popularity. The figures indicate the absolute number co-occurrences and as a proportion of all permanent job ads featuring IT Support Specialist in the job title.

1 113 (68.07%) Windows
1 113 (68.07%) Microsoft
2 106 (63.86%) Social Skills
3 87 (52.41%) Microsoft 365
3 87 (52.41%) Active Directory
4 83 (50.00%) Degree
5 74 (44.58%) Windows 10
6 73 (43.98%) Video Conferencing
7 71 (42.77%) Android
8 61 (36.75%) Computer Science
9 60 (36.14%) Microsoft Exchange
10 59 (35.54%) SCCM
11 58 (34.94%) Computer Science Degree
12 57 (34.34%) Cisco
13 56 (33.73%) WAN
14 53 (31.93%) Wireless
15 52 (31.33%) Business Continuity
15 52 (31.33%) Citrix
15 52 (31.33%) Cisco IOS
15 52 (31.33%) SD-WAN
16 51 (30.72%) Mobile Device Management
17 50 (30.12%) Business Continuity Planning
17 50 (30.12%) AirWatch
17 50 (30.12%) WebEx
17 50 (30.12%) Contract Negotiation
17 50 (30.12%) Master's Degree
17 50 (30.12%) Application Virtualisation
17 50 (30.12%) Wiki
17 50 (30.12%) Microsoft App-V
17 50 (30.12%) XenApp

IT Support Specialist Skill Set
Co-occurring Skills and Capabilities by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same employment type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 60 (36.14%) Microsoft Exchange
2 16 (9.64%) Skype for Business
3 12 (7.23%) SharePoint
4 7 (4.22%) OpenStack
Applications
1 27 (16.27%) Microsoft Office
2 5 (3.01%) Microsoft Excel
2 5 (3.01%) Microsoft PowerPoint
Business Applications
1 1 (0.60%) Sage 300 ERP
1 1 (0.60%) SAP Business One
Cloud Services
1 87 (52.41%) Microsoft 365
2 16 (9.64%) Azure
3 8 (4.82%) AWS
4 7 (4.22%) Entra ID
4 7 (4.22%) Nutanix
5 5 (3.01%) Cloud Computing
6 4 (2.41%) Google Workspace
7 3 (1.81%) Asana
7 3 (1.81%) Slack
8 2 (1.20%) Power Platform
8 2 (1.20%) Snowflake
9 1 (0.60%) WhatsApp
Communications & Networking
1 56 (33.73%) WAN
2 53 (31.93%) Wireless
3 52 (31.33%) Cisco IOS
3 52 (31.33%) SD-WAN
4 50 (30.12%) WebEx
5 16 (9.64%) Skype
6 10 (6.02%) DNS
7 8 (4.82%) DHCP
7 8 (4.82%) Wi-Fi
8 6 (3.61%) Firewall
8 6 (3.61%) LAN
9 5 (3.01%) Network Security
9 5 (3.01%) SAN
10 4 (2.41%) VPN
11 3 (1.81%) NAS
12 2 (1.20%) iSCSI
13 1 (0.60%) Intrusion Detection
13 1 (0.60%) VoIP
Database & Business Intelligence
1 2 (1.20%) Power BI
1 2 (1.20%) SQL Server
General
1 106 (63.86%) Social Skills
2 30 (18.07%) Law
3 11 (6.63%) Legal
4 10 (6.02%) Inclusion and Diversity
5 9 (5.42%) Analytical Skills
6 7 (4.22%) Telecoms
7 5 (3.01%) Finance
8 3 (1.81%) Manufacturing
9 2 (1.20%) Banking
9 2 (1.20%) Organisational Skills
10 1 (0.60%) Advertising
10 1 (0.60%) Back Office
10 1 (0.60%) Front Office
10 1 (0.60%) Games
10 1 (0.60%) German Language
10 1 (0.60%) Retail
Miscellaneous
1 73 (43.98%) Video Conferencing
2 50 (30.12%) Wiki
3 16 (9.64%) Self-Motivation
4 11 (6.63%) Data Centre
5 10 (6.02%) Management Information System
6 5 (3.01%) Smartphone
7 2 (1.20%) Digital Media
8 1 (0.60%) Apple TV
8 1 (0.60%) BYOD
8 1 (0.60%) Derivative
8 1 (0.60%) Driving Licence
8 1 (0.60%) Foreign Exchange (FX)
8 1 (0.60%) IoT
8 1 (0.60%) Social Media
8 1 (0.60%) Team-Oriented Environment
Operating Systems
1 113 (68.07%) Windows
2 74 (44.58%) Windows 10
3 71 (42.77%) Android
4 17 (10.24%) Apple iOS
5 16 (9.64%) Linux
6 14 (8.43%) Windows Server
7 3 (1.81%) Windows Server 2016
8 1 (0.60%) CentOS
8 1 (0.60%) Debian
8 1 (0.60%) Mac OS
8 1 (0.60%) Red Hat Enterprise Linux
8 1 (0.60%) Scientific Linux
8 1 (0.60%) Ubuntu
Processes & Methodologies
1 61 (36.75%) Computer Science
2 52 (31.33%) Business Continuity
3 51 (30.72%) Mobile Device Management
4 50 (30.12%) Application Virtualisation
4 50 (30.12%) BCP
4 50 (30.12%) Business Continuity Planning
4 50 (30.12%) Contract Negotiation
5 32 (19.28%) Problem-Solving
6 31 (18.67%) ITIL
7 21 (12.65%) Time Management
8 17 (10.24%) Continuous Improvement
8 17 (10.24%) Inventory Management
8 17 (10.24%) Stakeholder Management
9 13 (7.83%) Customer Service
10 11 (6.63%) Agile
10 11 (6.63%) Incident Management
11 8 (4.82%) Cybersecurity
11 8 (4.82%) Project Management
12 7 (4.22%) Agile Project Management
12 7 (4.22%) Decision-Making
Programming Languages
1 5 (3.01%) SQL
2 2 (1.20%) Python
3 1 (0.60%) PowerShell
3 1 (0.60%) VBScript
Qualifications
1 83 (50.00%) Degree
2 58 (34.94%) Computer Science Degree
3 50 (30.12%) Master's Degree
4 9 (5.42%) Security Cleared
5 7 (4.22%) Microsoft Certification
6 5 (3.01%) A+ Certification
6 5 (3.01%) DBS Check
6 5 (3.01%) DV Cleared
7 4 (2.41%) SC Cleared
8 2 (1.20%) Postgraduate
9 1 (0.60%) CCNA
9 1 (0.60%) Cisco Certification
9 1 (0.60%) HND
9 1 (0.60%) MCP
9 1 (0.60%) NVQ Level 3
Quality Assurance & Compliance
1 6 (3.61%) GDPR
2 4 (2.41%) PCI DSS
3 1 (0.60%) SLA
System Software
1 87 (52.41%) Active Directory
2 50 (30.12%) Microsoft App-V
2 50 (30.12%) VMware ESXi
2 50 (30.12%) XenApp
2 50 (30.12%) XenDesktop
3 11 (6.63%) VMware Infrastructure
4 10 (6.02%) Hyper-V
5 9 (5.42%) Docker
6 3 (1.81%) Virtual Machines
6 3 (1.81%) vSphere
7 1 (0.60%) Virtual Desktop
Systems Management
1 59 (35.54%) SCCM
2 50 (30.12%) AirWatch
3 7 (4.22%) Ansible
3 7 (4.22%) Kubernetes
4 5 (3.01%) Autotask
4 5 (3.01%) Microsoft Intune
Vendors
1 113 (68.07%) Microsoft
2 57 (34.34%) Cisco
3 52 (31.33%) Citrix
4 19 (11.45%) VMware
5 4 (2.41%) Datto
6 3 (1.81%) ServiceNow
6 3 (1.81%) Veeam
7 2 (1.20%) Alteryx
7 2 (1.20%) Apple
7 2 (1.20%) MuleSoft
7 2 (1.20%) SAP
8 1 (0.60%) Adobe
8 1 (0.60%) Avaya
8 1 (0.60%) iManage
8 1 (0.60%) Instagram
8 1 (0.60%) Meraki
8 1 (0.60%) Oracle
8 1 (0.60%) Sage