Second Line Desktop Support
UK
The median Second Line Desktop Support salary in the UK is £32,500 per year according to job vacancies posted during the 6 months to 11 May 2024.
The first table below provides salary benchmarking and summary statistics including a comparison to same period in the previous 2 years.
| 6 months to 11 May 2024 |
Same period 2023 | Same period 2022 | |
|---|---|---|---|
| Rank | 845 | 932 | 1158 |
| Rank change year-on-year | +87 | +226 | -300 |
| Permanent jobs requiring a 2nd Line Desktop Support | 49 | 49 | 64 |
| As % of all permanent jobs advertised in the UK | 0.049% | 0.049% | 0.041% |
| As % of the Job Titles category | 0.052% | 0.053% | 0.042% |
| Number of salaries quoted | 42 | 43 | 59 |
| 10th Percentile | - | £26,500 | £25,000 |
| 25th Percentile | £28,500 | £29,000 | £27,000 |
| Median annual salary (50th Percentile) | £32,500 | £35,000 | £29,500 |
| Median % change year-on-year | -7.14% | +18.64% | +3.51% |
| 75th Percentile | £38,563 | £44,125 | £38,375 |
| 90th Percentile | £43,600 | £47,400 | £47,350 |
| UK excluding London median annual salary | £32,500 | £30,750 | £27,500 |
| % change year-on-year | +5.69% | +11.82% | -1.79% |
All Permanent IT Job Vacancies
UK
The following table is for comparison with the above and includes summary statistics for all permanent IT job vacancies. Most job vacancies include a discernible job title that can be normalized. As such, the figures in the second row provide an indication of the number of permanent jobs in our overall sample.
| Permanent vacancies in the UK with a recognized job title | 93,899 | 92,293 | 151,422 |
| % of permanent jobs with a recognized job title | 94.62% | 91.47% | 96.10% |
| Number of salaries quoted | 67,283 | 58,235 | 84,441 |
| 10th Percentile | £28,500 | £32,500 | £32,500 |
| 25th Percentile | £38,500 | £45,000 | £42,521 |
| Median annual salary (50th Percentile) | £52,500 | £60,000 | £60,000 |
| Median % change year-on-year | -12.50% | - | +9.09% |
| 75th Percentile | £71,250 | £80,627 | £78,750 |
| 90th Percentile | £90,000 | £100,000 | £96,250 |
| UK excluding London median annual salary | £50,000 | £53,000 | £50,000 |
| % change year-on-year | -5.66% | +6.00% | +5.26% |
2nd Line Desktop Support
Job Vacancy Trend
Job postings that featured 2nd Line Desktop Support in the job title as a proportion of all IT jobs advertised.
2nd Line Desktop Support
Salary Trend
3-month moving average salary quoted in jobs citing 2nd Line Desktop Support.
2nd Line Desktop Support
Salary Histogram
Salary distribution for jobs citing 2nd Line Desktop Support over the 6 months to 11 May 2024.
2nd Line Desktop Support
Top 15 Job Locations
The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing 2nd Line Desktop Support within the UK over the 6 months to 11 May 2024. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.
| Location | Rank Change on Same Period Last Year |
Matching Permanent IT Job Ads |
Median Salary Past 6 Months |
Median Salary % Change on Same Period Last Year |
Live Jobs |
|---|---|---|---|---|---|
| England | +77 | 44 | £32,500 | -1.43% | 3 |
| UK excluding London | +20 | 40 | £32,500 | +5.69% | 2 |
| South West | -17 | 15 | £29,000 | -3.33% | 1 |
| London | +111 | 9 | £41,500 | +9.21% | 1 |
| Midlands | -1 | 9 | £32,500 | +6.56% | |
| North of England | +43 | 7 | £32,500 | - | |
| Work from Home | +80 | 6 | £27,500 | -21.43% | |
| East Midlands | -13 | 6 | £32,500 | +6.56% | |
| Yorkshire | - | 5 | £32,500 | - | |
| Scotland | -56 | 4 | - | - | |
| West Midlands | +12 | 3 | £27,000 | -11.48% | |
| South East | -1 | 3 | £35,500 | +18.33% | 1 |
| North West | +5 | 2 | £28,000 | -8.94% | |
| East of England | +20 | 1 | £35,000 | +4.65% | |
| Northern Ireland | - | 1 | £35,000 | - |
2nd Line Desktop Support Skill Set
Top 30 Co-occurring Skills and Capabilities
For the 6 months to 11 May 2024, 2nd Line Desktop Support job roles required the following skills and capabilities in order of popularity. The figures indicate the absolute number co-occurrences and as a proportion of all permanent job ads featuring 2nd Line Desktop Support in the job title.
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2nd Line Desktop Support Skill Set
Co-occurring Skills and Capabilities by Category
The follow tables expand on the table above by listing co-occurrences grouped by category. The same employment type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories: