Service Manager Jobs in the UK excluding London

Services Manager
UK > UK excluding London

The median Services Manager salary in the UK excluding London is £47,500 per year, according to job vacancies posted during the 6 months leading to 12 June 2024.

The table below provides salary benchmarking and summary statistics, comparing them to the same period in the previous two years.

6 months to
12 Jun 2024
Same period 2023 Same period 2022
Rank 303 390 400
Rank change year-on-year +87 +10 -56
Permanent jobs requiring a Service Manager 628 400 595
As % of all permanent jobs advertised in the UK excluding London 0.78% 0.72% 0.78%
As % of the Job Titles category 0.83% 0.82% 0.82%
Number of salaries quoted 511 314 478
10th Percentile £32,750 £37,500 £38,258
25th Percentile £40,000 £42,241 £42,700
Median annual salary (50th Percentile) £47,500 £55,000 £50,586
Median % change year-on-year -13.64% +8.73% +6.50%
75th Percentile £60,000 £65,000 £62,500
90th Percentile £67,500 £73,750 £70,000
UK median annual salary £50,000 £57,500 £55,000
% change year-on-year -13.04% +4.55% +4.76%

All Permanent IT Job Vacancies
UK excluding London

For comparison with the information above, the following table provides summary statistics for all permanent IT job vacancies in the UK excluding London. Most job vacancies include a discernible job title that can be normalized. As such, the figures in the second row provide an indication of the number of permanent jobs in our overall sample.

Permanent vacancies in the UK excluding London with a recognized job title 75,991 49,070 72,896
% of permanent jobs with a recognized job title 94.87% 88.81% 95.46%
Number of salaries quoted 53,059 29,227 42,783
10th Percentile £26,750 £29,750 £28,500
25th Percentile £35,000 £38,750 £37,500
Median annual salary (50th Percentile) £50,000 £53,519 £50,296
Median % change year-on-year -6.58% +6.41% +5.89%
75th Percentile £63,750 £68,750 £67,500
90th Percentile £76,250 £81,250 £80,000
UK median annual salary £52,500 £60,000 £60,000
% change year-on-year -12.50% - +9.09%

Service Manager
Job Vacancy Trend in the UK excluding London

Job postings that featured Service Manager in the job title as a proportion of all IT jobs advertised in the UK excluding London.

Job vacancy trend for Service Manager in the UK excluding London

Service Manager
Salary Trend in the UK excluding London

3-month moving average salary quoted in jobs citing Service Manager in the UK excluding London.

Salary trend for Service Manager in the UK excluding London

Service Manager
Salary Histogram in the UK excluding London

Salary distribution for jobs citing Service Manager in the UK excluding London over the 6 months to 12 June 2024.

Salary histogram for Service Manager in the UK excluding London

Service Manager
Job Locations in the UK excluding London

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing Service Manager within the UK excluding London region over the 6 months to 12 June 2024. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Past 6 Months
Median Salary
% Change
on Same Period
Last Year
Live
Jobs
North of England +72 194 £46,000 -8.00% 42
South East +14 134 £47,500 -17.39% 47
Midlands +16 105 £53,635 +12.92% 39
South West +7 104 £45,000 -18.18% 18
Yorkshire +95 94 £52,500 -8.70% 15
North West -1 78 £45,000 -5.26% 21
West Midlands +24 69 £61,125 +18.69% 18
East of England -5 50 £48,250 -8.10% 14
East Midlands -10 34 £37,500 -11.76% 21
Scotland -56 26 £50,000 +8.11% 10
North East -1 22 £45,000 -10.00% 6
Wales +8 14 £35,000 -41.67% 1
Northern Ireland +19 1 £40,000 - 1
Service Manager
UK

Service Manager Skill Set
Top 30 Co-occurring Skills and Capabilities in the UK excluding London

For the 6 months to 12 June 2024, Service Manager job roles required the following skills and capabilities in order of popularity. The figures indicate the absolute number co-occurrences and as a proportion of all permanent job ads across the UK excluding London region featuring Service Manager in the job title.

1 339 (53.98%) Service Delivery
2 232 (36.94%) ITIL
3 189 (30.10%) Social Skills
4 183 (29.14%) Service Management
5 132 (21.02%) SLA
6 115 (18.31%) Microsoft
6 115 (18.31%) ITSM
7 88 (14.01%) Customer Service
8 85 (13.54%) Finance
8 85 (13.54%) Incident Management
9 76 (12.10%) Azure
9 76 (12.10%) Mentoring
10 71 (11.31%) Stakeholder Management
11 70 (11.15%) Problem-Solving
12 66 (10.51%) Microsoft 365
13 65 (10.35%) Continuous Improvement
13 65 (10.35%) Degree
14 61 (9.71%) Project Management
15 53 (8.44%) Cybersecurity
15 53 (8.44%) Problem Management
16 51 (8.12%) Change Management
17 49 (7.80%) People Management
18 47 (7.48%) Line Management
18 47 (7.48%) Analytical Skills
19 46 (7.32%) ServiceNow
20 42 (6.69%) Decision-Making
21 41 (6.53%) Coaching
21 41 (6.53%) Agile
22 37 (5.89%) Windows
23 36 (5.73%) ITIL Certification

Service Manager Skill Set
Co-occurring Skills and Capabilities in the UK excluding London by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same employment type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 9 (1.43%) Confluence
1 9 (1.43%) SharePoint
2 8 (1.27%) Microsoft Exchange
Applications
1 28 (4.46%) Microsoft Office
2 22 (3.50%) Microsoft Excel
3 10 (1.59%) Microsoft PowerPoint
Business Applications
1 2 (0.32%) iTrent
1 2 (0.32%) Raiser’s Edge
2 1 (0.16%) Oracle ERP
2 1 (0.16%) SAP ERP
2 1 (0.16%) SAP HR
Cloud Services
1 76 (12.10%) Azure
2 66 (10.51%) Microsoft 365
3 26 (4.14%) Cloud Computing
4 23 (3.66%) SaaS
5 20 (3.18%) AWS
6 12 (1.91%) Entra ID
7 11 (1.75%) Power Platform
8 4 (0.64%) GCP
9 3 (0.48%) Amazon EC2
9 3 (0.48%) Amazon S3
9 3 (0.48%) AWS Lambda
9 3 (0.48%) MailChimp
9 3 (0.48%) Route 53
9 3 (0.48%) Serverless
9 3 (0.48%) Zapier
10 2 (0.32%) Azure Cosmos DB
10 2 (0.32%) Google Docs
11 1 (0.16%) Dynamics 365
11 1 (0.16%) OneDrive
11 1 (0.16%) WhatsApp
Communications & Networking
1 20 (3.18%) WAN
2 15 (2.39%) LAN
3 10 (1.59%) DHCP
3 10 (1.59%) DNS
4 9 (1.43%) Firewall
4 9 (1.43%) Wi-Fi
5 7 (1.11%) Remote Desktop
6 6 (0.96%) Internet
7 5 (0.80%) Wireless
8 3 (0.48%) VoIP
9 2 (0.32%) NAS
9 2 (0.32%) Network Security
9 2 (0.32%) SD-WAN
9 2 (0.32%) TCP/IP
10 1 (0.16%) VPN
Database & Business Intelligence
1 11 (1.75%) Power BI
2 8 (1.27%) SQL Server
3 6 (0.96%) Data Warehouse
3 6 (0.96%) SQL Server Reporting Services
4 5 (0.80%) RDBMS
4 5 (0.80%) Relational Database
5 3 (0.48%) Amazon RDS
6 1 (0.16%) PowerPivot
Development Applications
1 11 (1.75%) JIRA
2 2 (0.32%) Bitbucket
2 2 (0.32%) GitLab
General
1 189 (30.10%) Social Skills
2 85 (13.54%) Finance
3 47 (7.48%) Analytical Skills
4 35 (5.57%) Presentation Skills
5 33 (5.25%) Public Sector
6 27 (4.30%) Influencing Skills
7 23 (3.66%) Telecoms
8 21 (3.34%) Retail
9 20 (3.18%) Law
10 15 (2.39%) Spanish Language
11 14 (2.23%) Inclusion and Diversity
12 13 (2.07%) Manufacturing
13 10 (1.59%) Fire and Rescue
13 10 (1.59%) Organisational Skills
14 8 (1.27%) Documentation Skills
14 8 (1.27%) French Language
15 7 (1.11%) Marketing
16 6 (0.96%) Advertising
16 6 (0.96%) Legal
17 5 (0.80%) Local Government
Libraries, Frameworks & Software Standards
1 15 (2.39%) EDI
2 4 (0.64%) Middleware
3 2 (0.32%) .NET
3 2 (0.32%) RESTful
Miscellaneous
1 17 (2.71%) Driving Licence
2 15 (2.39%) Onboarding
3 14 (2.23%) Self-Motivation
4 9 (1.43%) Management Information System
4 9 (1.43%) NHS
4 9 (1.43%) PKI
5 7 (1.11%) CMDB
6 5 (0.80%) Data Centre
6 5 (0.80%) Enterprise Software
7 4 (0.64%) Cloud Native
7 4 (0.64%) Public Cloud
8 3 (0.48%) Mobile App
8 3 (0.48%) Operational Technology
8 3 (0.48%) Team-Oriented Environment
9 2 (0.32%) Cyber Threat
9 2 (0.32%) Greenfield Project
9 2 (0.32%) PMI
10 1 (0.16%) e-Learning
10 1 (0.16%) IoT
10 1 (0.16%) Podcast
Operating Systems
1 37 (5.89%) Windows
2 14 (2.23%) Windows Server
3 4 (0.64%) Android
4 3 (0.48%) Linux
4 3 (0.48%) Mac OS
5 2 (0.32%) Windows 10
6 1 (0.16%) VMS
Processes & Methodologies
1 339 (53.98%) Service Delivery
2 232 (36.94%) ITIL
3 183 (29.14%) Service Management
4 115 (18.31%) ITSM
5 88 (14.01%) Customer Service
6 85 (13.54%) Incident Management
7 76 (12.10%) Mentoring
8 71 (11.31%) Stakeholder Management
9 70 (11.15%) Problem-Solving
10 65 (10.35%) Continuous Improvement
11 61 (9.71%) Project Management
12 53 (8.44%) Cybersecurity
12 53 (8.44%) Problem Management
13 51 (8.12%) Change Management
14 49 (7.80%) People Management
15 47 (7.48%) Line Management
16 42 (6.69%) Decision-Making
17 41 (6.53%) Agile
17 41 (6.53%) Coaching
18 32 (5.10%) CRM
Programming Languages
1 10 (1.59%) C#
2 8 (1.27%) Java
2 8 (1.27%) Python
2 8 (1.27%) SQL
3 4 (0.64%) PowerShell
4 2 (0.32%) JavaScript
Qualifications
1 65 (10.35%) Degree
2 36 (5.73%) ITIL Certification
3 32 (5.10%) Security Cleared
4 19 (3.03%) Computer Science Degree
5 18 (2.87%) CCNA
5 18 (2.87%) Cisco Certification
6 17 (2.71%) CCNP
7 16 (2.55%) Azure Certification
8 13 (2.07%) APMP
8 13 (2.07%) DBS Check
9 7 (1.11%) Microsoft Certification
10 6 (0.96%) A+ Certification
10 6 (0.96%) MCP
10 6 (0.96%) SC Cleared
11 2 (0.32%) BC Cleared
11 2 (0.32%) DV Cleared
11 2 (0.32%) ITIL Foundation Certificate
11 2 (0.32%) PMI Certification
12 1 (0.16%) MCITP
12 1 (0.16%) PMP
Quality Assurance & Compliance
1 132 (21.02%) SLA
2 36 (5.73%) Cyber Essentials
3 30 (4.78%) ISO/IEC 27001
4 21 (3.34%) Accessibility
5 13 (2.07%) GDPR
5 13 (2.07%) PMO
6 12 (1.91%) QA
7 5 (0.80%) Data Quality
8 4 (0.64%) ISO 22301
9 2 (0.32%) Cyber Essentials PLUS
9 2 (0.32%) NIST
10 1 (0.16%) ISO/IEC 20000
10 1 (0.16%) PCI DSS
10 1 (0.16%) SOC 2
System Software
1 22 (3.50%) Active Directory
2 7 (1.11%) IAG
3 4 (0.64%) VMware Infrastructure
4 3 (0.48%) Hyper-V
4 3 (0.48%) Virtual Servers
5 2 (0.32%) VMware Workstation
6 1 (0.16%) Virtual Machines
Systems Management
1 24 (3.82%) Microsoft Intune
2 4 (0.64%) Autotask
3 3 (0.48%) Terraform
4 1 (0.16%) Ansible
Vendors
1 115 (18.31%) Microsoft
2 46 (7.32%) ServiceNow
3 25 (3.98%) Cisco
4 16 (2.55%) Fortinet
5 15 (2.39%) Salesforce
6 11 (1.75%) Dell
7 8 (1.27%) Apple
7 8 (1.27%) VMware
8 5 (0.80%) Remedy
9 4 (0.64%) Computacenter
9 4 (0.64%) ConnectWise
10 3 (0.48%) Facebook
10 3 (0.48%) HubSpot
10 3 (0.48%) SAP
11 2 (0.32%) Citrix
11 2 (0.32%) Google
12 1 (0.16%) Cadence
12 1 (0.16%) Oracle
12 1 (0.16%) Progress
12 1 (0.16%) SolarWinds