Customer Experience Jobs in Staffordshire

Customer Experience (CX)
West Midlands > Staffordshire

The table below provides summary statistics for permanent job vacancies advertised in Staffordshire requiring Customer Experience skills. It includes a benchmarking guide to the annual salaries offered in vacancies that cited Customer Experience over the 6 months leading up to 12 June 2024, comparing them to the same period in the previous two years.

6 months to
12 Jun 2024
Same period 2023 Same period 2022
Rank 66 50 37
Rank change year-on-year -16 -13 -7
Permanent jobs citing Customer Experience 30 19 35
As % of all permanent jobs advertised in Staffordshire 2.50% 3.58% 5.22%
As % of the Processes & Methodologies category 3.07% 3.82% 5.77%
Number of salaries quoted 16 18 35
10th Percentile - £42,118 £36,150
25th Percentile £21,000 - £49,194
Median annual salary (50th Percentile) £40,000 £50,000 £50,000
Median % change year-on-year -20.00% - +5.26%
75th Percentile £56,746 - £54,043
90th Percentile £58,750 - -
West Midlands median annual salary £40,000 £50,000 £55,000
% change year-on-year -20.00% -9.09% -15.06%

All Process and Methodology Skills
Staffordshire

Customer Experience falls under the Processes and Methodologies category. For comparison with the information above, the following table provides summary statistics for all permanent job vacancies requiring process or methodology skills in Staffordshire.

Permanent vacancies with a requirement for process or methodology skills 976 498 607
As % of all permanent jobs advertised in Staffordshire 81.40% 93.96% 90.46%
Number of salaries quoted 655 366 415
10th Percentile £23,700 £24,000 £24,000
25th Percentile £29,000 £32,500 £32,125
Median annual salary (50th Percentile) £42,500 £45,000 £45,000
Median % change year-on-year -5.56% - +12.50%
75th Percentile £56,746 £54,688 £53,896
90th Percentile £64,980 £67,500 £65,000
West Midlands median annual salary £50,000 £52,500 £50,000
% change year-on-year -4.76% +5.00% +5.26%

Customer Experience
Job Vacancy Trend in Staffordshire

Job postings citing Customer Experience as a proportion of all IT jobs advertised in Staffordshire.

Job vacancy trend for Customer Experience in Staffordshire

Customer Experience
Salary Trend in Staffordshire

3-month moving average salary quoted in jobs citing Customer Experience in Staffordshire.

Salary trend for Customer Experience in Staffordshire

Customer Experience
Salary Histogram in Staffordshire

Salary distribution for jobs citing Customer Experience in Staffordshire over the 6 months to 12 June 2024.

Salary histogram for Customer Experience in Staffordshire

Customer Experience
Job Locations in Staffordshire

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing Customer Experience within the Staffordshire region over the 6 months to 12 June 2024. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Past 6 Months
Median Salary
% Change
on Same Period
Last Year
Live
Jobs
Tamworth - 16 £54,906 - 1
Stoke-on-Trent -6 6 £22,000 -8.24% 2
Lichfield - 4 £40,000 -
Customer Experience
West Midlands

Customer Experience
Co-occurring Skills and Capabilities in Staffordshire by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same employment type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Applications
1 14 (46.67%) Microsoft Excel
1 14 (46.67%) Microsoft Office
2 4 (13.33%) Microsoft PowerPoint
3 1 (3.33%) Microsoft Project
Business Applications
1 5 (16.67%) Salesforce CRM
2 1 (3.33%) SAP EWM
Communications & Networking
1 5 (16.67%) Ethernet
1 5 (16.67%) LAN
1 5 (16.67%) PBX
1 5 (16.67%) TCP/IP
1 5 (16.67%) Unified Communications
1 5 (16.67%) WAN
Database & Business Intelligence
1 4 (13.33%) SQL Server
General
1 12 (40.00%) Social Skills
2 10 (33.33%) Military
3 6 (20.00%) Finance
4 4 (13.33%) Presentation Skills
5 3 (10.00%) Retail
6 1 (3.33%) Automotive
6 1 (3.33%) Back Office
6 1 (3.33%) Law
Job Titles
1 10 (33.33%) Graduate
2 7 (23.33%) Analyst
3 4 (13.33%) Consultant
3 4 (13.33%) Implementation Consultant
3 4 (13.33%) Support Analyst
4 2 (6.67%) Applications Support
4 2 (6.67%) Applications Support Analyst
4 2 (6.67%) IT Analyst
4 2 (6.67%) IT Support
4 2 (6.67%) IT Support Analyst
4 2 (6.67%) Junior
4 2 (6.67%) Junior Analyst
4 2 (6.67%) Junior IT Support
4 2 (6.67%) Junior IT Support Analyst
4 2 (6.67%) Junior Support Analyst
4 2 (6.67%) Project Manager
5 1 (3.33%) IT Manager
5 1 (3.33%) IT Project Manager
5 1 (3.33%) Senior
5 1 (3.33%) Senior Manager
Miscellaneous
1 10 (33.33%) Onboarding
Operating Systems
1 4 (13.33%) Windows
1 4 (13.33%) Windows 7
Processes & Methodologies
1 13 (43.33%) Process Improvement
2 11 (36.67%) Continuous Improvement
2 11 (36.67%) Logistics
3 10 (33.33%) Contingency Planning
3 10 (33.33%) Creative Thinking
3 10 (33.33%) Customer Service
3 10 (33.33%) Data Analysis
3 10 (33.33%) Performance Metrics
4 7 (23.33%) Project Management
5 5 (16.67%) CRM
5 5 (16.67%) Customer Requirements
5 5 (16.67%) Time Management
5 5 (16.67%) User Experience
5 5 (16.67%) UX Design
6 4 (13.33%) Line Management
6 4 (13.33%) Problem-Solving
6 4 (13.33%) Service Delivery
6 4 (13.33%) User Acceptance Testing
7 3 (10.00%) B2B
8 2 (6.67%) Project Governance
Programming Languages
1 4 (13.33%) C#
1 4 (13.33%) SQL
Qualifications
1 15 (50.00%) Degree
Quality Assurance & Compliance
1 4 (13.33%) SLA
2 1 (3.33%) QA
Vendors
1 14 (46.67%) Microsoft
2 5 (16.67%) Salesforce
3 1 (3.33%) SAP