SLA Jobs in Staffordshire

Service Level Agreement (SLA)
West Midlands > Staffordshire

The following table provides summary statistics for permanent job vacancies advertised in Staffordshire with a requirement for SLA skills. Included is a benchmarking guide to the salaries offered in vacancies that have cited SLA over the 6 months to 2 June 2024 with a comparison to the same period in the previous 2 years.

6 months to
2 Jun 2024
Same period 2023 Same period 2022
Rank 22 40 31
Rank change year-on-year +18 -9 -4
Permanent jobs citing SLA 75 26 41
As % of all permanent jobs advertised in Staffordshire 6.71% 4.90% 6.40%
As % of the Quality Assurance & Compliance category 37.13% 23.64% 28.87%
Number of salaries quoted 67 25 17
10th Percentile £23,500 £29,300 £19,150
25th Percentile £24,000 £31,250 £20,500
Median annual salary (50th Percentile) £28,000 £32,500 £26,500
Median % change year-on-year -13.85% +22.64% +17.78%
75th Percentile £28,119 £41,250 £40,000
90th Percentile £46,030 £42,300 £53,000
West Midlands median annual salary £28,119 £37,500 £35,000
% change year-on-year -25.02% +7.14% -

All Quality Assurance and Compliance Skills
Staffordshire

SLA is in the Quality Assurance and Compliance category. The following table is for comparison with the above and provides summary statistics for all permanent job vacancies advertised in Staffordshire with a requirement for quality assurance or compliance skills.

Permanent vacancies with a requirement for quality assurance or compliance skills 202 110 142
As % of all permanent jobs advertised in Staffordshire 18.08% 20.72% 22.15%
Number of salaries quoted 155 84 63
10th Percentile £23,700 £28,000 £24,225
25th Percentile £27,500 £32,000 £29,096
Median annual salary (50th Percentile) £35,000 £43,750 £37,500
Median % change year-on-year -20.00% +16.67% +15.38%
75th Percentile £55,750 £59,063 £52,483
90th Percentile £63,750 £67,500 £62,250
West Midlands median annual salary £52,500 £51,573 £47,500
% change year-on-year +1.80% +8.57% +1.76%

SLA
Job Vacancy Trend in Staffordshire

Job postings citing SLA as a proportion of all IT jobs advertised in Staffordshire.

Job vacancy trend for SLA in Staffordshire

SLA
Salary Trend in Staffordshire

3-month moving average salary quoted in jobs citing SLA in Staffordshire.

Salary trend for SLA in Staffordshire

SLA
Salary Histogram in Staffordshire

Salary distribution for jobs citing SLA in Staffordshire over the 6 months to 2 June 2024.

Salary histogram for SLA in Staffordshire

SLA
Job Locations in Staffordshire

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing SLA within the Staffordshire region over the 6 months to 2 June 2024. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Past 6 Months
Median Salary
% Change
on Same Period
Last Year
Live
Jobs
Tamworth +6 48 £28,119 -12.13% 1
Stoke-on-Trent -1 17 £24,000 -26.15% 6
Burton-upon-Trent - 4 £24,000 - 1
Stafford -2 2 £25,000 -28.57% 1
Cannock - 1 - -
SLA
West Midlands

SLA
Co-occurring Skills and Capabilities in Staffordshire by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same employment type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 2 (2.67%) Microsoft Exchange
2 1 (1.33%) SharePoint
Applications
1 5 (6.67%) Microsoft Excel
2 4 (5.33%) Microsoft Office
3 1 (1.33%) Microsoft PowerPoint
Business Applications
1 42 (56.00%) Salesforce CRM
2 2 (2.67%) Remedy ITSM
Cloud Services
1 19 (25.33%) Microsoft 365
2 4 (5.33%) Dynamics 365
3 1 (1.33%) Azure
3 1 (1.33%) Azure Cosmos DB
3 1 (1.33%) Azure Monitor
3 1 (1.33%) Power Platform
Communications & Networking
1 2 (2.67%) Broadband
1 2 (2.67%) LAN
2 1 (1.33%) Wireless
Database & Business Intelligence
1 1 (1.33%) NoSQL
1 1 (1.33%) Power BI
1 1 (1.33%) SQL Server
General
1 24 (32.00%) Social Skills
2 20 (26.67%) Analytical Skills
3 12 (16.00%) Law
4 5 (6.67%) Organisational Skills
4 5 (6.67%) Retail
5 2 (2.67%) Public Sector
Job Titles
1 42 (56.00%) Business Development Manager
1 42 (56.00%) Business Manager
1 42 (56.00%) Development Manager
2 12 (16.00%) Service Desk Engineer
3 8 (10.67%) Analyst
4 6 (8.00%) Senior
5 5 (6.67%) Field Engineer
5 5 (6.67%) Field Service Engineer
5 5 (6.67%) Senior Field Engineer
5 5 (6.67%) Senior Field Service Engineer
5 5 (6.67%) Support Engineer
6 4 (5.33%) Help Desk Analyst
7 3 (4.00%) 1st Line Support
7 3 (4.00%) IT Analyst
7 3 (4.00%) IT Engineer
7 3 (4.00%) IT Support
7 3 (4.00%) IT Support Engineer
7 3 (4.00%) Service Analyst
7 3 (4.00%) Service Desk Analyst
8 1 (1.33%) 1st Line Service Desk Analyst
Libraries, Frameworks & Software Standards
1 1 (1.33%) .NET
1 1 (1.33%) .NET Framework
1 1 (1.33%) Entity Framework
Miscellaneous
1 8 (10.67%) Self-Motivation
2 5 (6.67%) Driving Licence
2 5 (6.67%) EPoS
3 1 (1.33%) CCTV
Operating Systems
1 12 (16.00%) Windows
2 3 (4.00%) Windows Server
3 2 (2.67%) Windows 10
3 2 (2.67%) Windows 7
Processes & Methodologies
1 42 (56.00%) Active Listening
1 42 (56.00%) B2B
1 42 (56.00%) Business Development
1 42 (56.00%) CRM
1 42 (56.00%) Deadline-Driven
1 42 (56.00%) Value Proposition
2 19 (25.33%) Customer Service
3 16 (21.33%) Service Management
4 9 (12.00%) ITIL
5 8 (10.67%) Problem-Solving
6 6 (8.00%) Time Management
7 5 (6.67%) Break/Fix
7 5 (6.67%) Innovative Thinking
8 3 (4.00%) Customer Requirements
8 3 (4.00%) ITSM
9 2 (2.67%) Agile
9 2 (2.67%) Asset Management
9 2 (2.67%) Case Management
9 2 (2.67%) Collaborative Working
9 2 (2.67%) Mathematics
Programming Languages
1 2 (2.67%) SQL
2 1 (1.33%) C#
2 1 (1.33%) JavaScript
2 1 (1.33%) PowerShell
2 1 (1.33%) Python
2 1 (1.33%) VB.NET
Qualifications
1 7 (9.33%) Microsoft Certification
2 5 (6.67%) BPSS Clearance
2 5 (6.67%) Degree
3 4 (5.33%) HND
3 4 (5.33%) MCP
3 4 (5.33%) MCTS
4 2 (2.67%) A+ Certification
4 2 (2.67%) ITIL Certification
Quality Assurance & Compliance
1 2 (2.67%) QA
System Software
1 19 (25.33%) Active Directory
2 5 (6.67%) Firmware
Systems Management
1 2 (2.67%) Microsoft Intune
1 2 (2.67%) SCCM
Vendors
1 42 (56.00%) Salesforce
1 42 (56.00%) SAP
2 11 (14.67%) Microsoft
3 5 (6.67%) Dell
3 5 (6.67%) HP
3 5 (6.67%) IBM
3 5 (6.67%) NetApp
4 3 (4.00%) ServiceNow
5 2 (2.67%) Remedy