Customer Service Jobs in South Yorkshire

Customer Service
Yorkshire > South Yorkshire

The table below provides summary statistics for permanent job vacancies advertised in South Yorkshire requiring Customer Service skills. It includes a benchmarking guide to the annual salaries offered in vacancies that cited Customer Service over the 6 months leading up to 12 June 2024, comparing them to the same period in the previous two years.

6 months to
12 Jun 2024
Same period 2023 Same period 2022
Rank 17 52 60
Rank change year-on-year +35 +8 +9
Permanent jobs citing Customer Service 121 83 55
As % of all permanent jobs advertised in South Yorkshire 7.51% 6.30% 4.63%
As % of the Processes & Methodologies category 9.45% 6.40% 5.06%
Number of salaries quoted 75 24 39
10th Percentile £24,000 £26,250 £19,000
25th Percentile £26,500 £26,450 £22,250
Median annual salary (50th Percentile) £32,500 £32,500 £30,000
Median % change year-on-year - +8.33% -14.29%
75th Percentile £43,750 £46,250 £52,750
90th Percentile £46,000 £56,000 £68,750
Yorkshire median annual salary £30,000 £32,500 £38,000
% change year-on-year -7.69% -14.47% +38.18%

All Process and Methodology Skills
South Yorkshire

Customer Service falls under the Processes and Methodologies category. For comparison with the information above, the following table provides summary statistics for all permanent job vacancies requiring process or methodology skills in South Yorkshire.

Permanent vacancies with a requirement for process or methodology skills 1,280 1,296 1,088
As % of all permanent jobs advertised in South Yorkshire 79.40% 98.33% 91.51%
Number of salaries quoted 986 559 633
10th Percentile £28,000 £26,250 £28,350
25th Percentile £37,500 £32,945 £38,386
Median annual salary (50th Percentile) £47,500 £45,000 £50,000
Median % change year-on-year +5.56% -10.00% +5.26%
75th Percentile £61,250 £61,250 £63,750
90th Percentile £75,772 £70,000 £73,750
Yorkshire median annual salary £50,000 £54,882 £51,500
% change year-on-year -8.90% +6.57% +8.42%

Customer Service
Job Vacancy Trend in South Yorkshire

Job postings citing Customer Service as a proportion of all IT jobs advertised in South Yorkshire.

Job vacancy trend for Customer Service in South Yorkshire

Customer Service
Salary Trend in South Yorkshire

3-month moving average salary quoted in jobs citing Customer Service in South Yorkshire.

Salary trend for Customer Service in South Yorkshire

Customer Service
Salary Histogram in South Yorkshire

Salary distribution for jobs citing Customer Service in South Yorkshire over the 6 months to 12 June 2024.

Salary histogram for Customer Service in South Yorkshire

Customer Service
Job Locations in South Yorkshire

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing Customer Service within the South Yorkshire region over the 6 months to 12 June 2024. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Past 6 Months
Median Salary
% Change
on Same Period
Last Year
Live
Jobs
Sheffield +35 96 £32,500 +2.36% 37
Doncaster +15 15 £29,000 -48.21% 15
Barnsley +7 9 £42,500 +63.46% 9
Customer Service
Yorkshire

Customer Service
Co-occurring Skills and Capabilities in South Yorkshire by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same employment type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 28 (23.14%) Microsoft Exchange
2 14 (11.57%) SharePoint
3 1 (0.83%) SAS
Applications
1 23 (19.01%) Microsoft Office
2 6 (4.96%) LightWave 3D
3 3 (2.48%) Microsoft Excel
Cloud Services
1 65 (53.72%) Microsoft 365
2 45 (37.19%) Azure
3 20 (16.53%) Entra ID
4 10 (8.26%) Dynamics 365
4 10 (8.26%) Power Automate
4 10 (8.26%) Power Platform
4 10 (8.26%) PowerApps
5 9 (7.44%) Azure Logic Apps
6 4 (3.31%) Google Workspace
Communications & Networking
1 8 (6.61%) TCP/IP
2 7 (5.79%) Firewall
3 6 (4.96%) Internet
3 6 (4.96%) VLAN
4 5 (4.13%) Network Security
5 4 (3.31%) Multicast
5 4 (3.31%) NetScaler
5 4 (3.31%) Unicast
5 4 (3.31%) Wi-Fi
6 3 (2.48%) DHCP
6 3 (2.48%) DNS
6 3 (2.48%) LAN
7 2 (1.65%) VoIP
7 2 (1.65%) VPN
Database & Business Intelligence
1 16 (13.22%) Amazon RDS
2 10 (8.26%) Power BI
3 9 (7.44%) Azure SQL Database
4 4 (3.31%) DB2
4 4 (3.31%) SQL Server
5 2 (1.65%) Amazon QuickSight
Development Applications
1 4 (3.31%) JIRA
General
1 101 (83.47%) Social Skills
2 72 (59.50%) Finance
3 18 (14.88%) Organisational Skills
4 13 (10.74%) Analytical Skills
5 6 (4.96%) Legal
6 5 (4.13%) Inclusion and Diversity
7 4 (3.31%) Aerospace
8 3 (2.48%) Health Technology
8 3 (2.48%) Influencing Skills
9 2 (1.65%) Presentation Skills
9 2 (1.65%) Retail
10 1 (0.83%) Banking
10 1 (0.83%) Manufacturing
Job Titles
1 35 (28.93%) Analyst
2 27 (22.31%) Lead
3 23 (19.01%) Team Leader
4 19 (15.70%) Service Analyst
4 19 (15.70%) Service Desk Analyst
5 15 (12.40%) Technical Leader
5 15 (12.40%) Technical Team Leader
6 11 (9.09%) Support Analyst
6 11 (9.09%) Support Engineer
7 8 (6.61%) IT Support
8 7 (5.79%) Project Manager
9 6 (4.96%) Applications Support
9 6 (4.96%) Infrastructure Analyst
9 6 (4.96%) Infrastructure Engineer
9 6 (4.96%) Infrastructure Support
9 6 (4.96%) Infrastructure Support Analyst
10 4 (3.31%) Applications Engineer
10 4 (3.31%) Governance Analyst
10 4 (3.31%) IT Analyst
10 4 (3.31%) IT Engineer
Libraries, Frameworks & Software Standards
1 3 (2.48%) .NET
2 1 (0.83%) ASP.NET
2 1 (0.83%) CSS
2 1 (0.83%) HTML
2 1 (0.83%) JSON
Miscellaneous
1 10 (8.26%) Onboarding
2 7 (5.79%) Driving Licence
3 6 (4.96%) Smart Home
4 4 (3.31%) Reinsurance
4 4 (3.31%) Replication
5 3 (2.48%) Management Information System
5 3 (2.48%) Private Cloud
6 1 (0.83%) CCTV
6 1 (0.83%) Credit Risk
6 1 (0.83%) Data Protection Act
Operating Systems
1 51 (42.15%) Windows
2 23 (19.01%) Windows Server
3 20 (16.53%) Windows 10
3 20 (16.53%) Windows Server 2016
3 20 (16.53%) Windows Server 2019
4 16 (13.22%) Windows Server 2012
5 5 (4.13%) Unix
6 3 (2.48%) Windows Server 2008
7 1 (0.83%) Apple iOS
7 1 (0.83%) Mac OS
Processes & Methodologies
1 70 (57.85%) Problem-Solving
2 40 (33.06%) ITIL
3 36 (29.75%) Customer Experience
4 28 (23.14%) Infrastructure Engineering
5 26 (21.49%) Collaborative Working
6 23 (19.01%) Mentoring
7 19 (15.70%) Time Management
8 18 (14.88%) Line Management
8 18 (14.88%) Project Management
9 17 (14.05%) Coaching
10 16 (13.22%) Knowledge Transfer
11 15 (12.40%) Decision-Making
12 14 (11.57%) Incident Management
13 11 (9.09%) Performance Metrics
14 10 (8.26%) Business Intelligence
14 10 (8.26%) Client Onboarding
14 10 (8.26%) PRINCE2
15 9 (7.44%) Data Modelling
15 9 (7.44%) Platform Engineering
15 9 (7.44%) Release Management
Programming Languages
1 21 (17.36%) SQL
2 3 (2.48%) C#
2 3 (2.48%) Java
3 2 (1.65%) C++
4 1 (0.83%) JavaScript
4 1 (0.83%) Python
Qualifications
1 19 (15.70%) DBS Check
2 12 (9.92%) Degree
3 11 (9.09%) Azure Certification
4 10 (8.26%) Microsoft Certification
5 7 (5.79%) ITIL Foundation Certificate
6 6 (4.96%) HNC
7 5 (4.13%) ITIL Certification
8 4 (3.31%) HND
8 4 (3.31%) PhD
9 3 (2.48%) ISTQB
9 3 (2.48%) ISTQB Foundation Certification
10 1 (0.83%) A+ Certification
10 1 (0.83%) Computer Science Degree
10 1 (0.83%) MCP
10 1 (0.83%) Security Cleared
Quality Assurance & Compliance
1 34 (28.10%) SLA
System Software
1 31 (25.62%) Active Directory
2 22 (18.18%) Hyper-V
3 5 (4.13%) VMware Infrastructure
4 4 (3.31%) Virtual Desktop
4 4 (3.31%) Virtual Machines
4 4 (3.31%) XenApp
4 4 (3.31%) XenDesktop
Systems Management
1 24 (19.83%) Microsoft Intune
2 4 (3.31%) SCCM
Vendors
1 37 (30.58%) Microsoft
2 25 (20.66%) Citrix
3 22 (18.18%) VMware
4 13 (10.74%) ServiceNow
5 6 (4.96%) Palo Alto
5 6 (4.96%) Sun
6 5 (4.13%) Remedy
6 5 (4.13%) Splunk
7 4 (3.31%) ANSYS
7 4 (3.31%) Commvault
7 4 (3.31%) Fortinet
7 4 (3.31%) Google
7 4 (3.31%) IBM
8 3 (2.48%) ScienceLogic
9 1 (0.83%) Apple
9 1 (0.83%) Samsung