Job summary An exciting opportunity has arisen to join Sheffield Children's NHS Foundation Trust as a CustomerService Level 2 Apprentice You will be a compassionate, accountable individual who treats all colleagues, patients and service users with respect and seeks to deliver excellence in their role. … You will share the Trust values and be committed to equality, diversity and inclusion. Would you like a Career in CustomerService with an emphasis on Business Administration and be part of the NHS Administration and Clerical Services? If so, we are looking for enthusiastic and motivated individuals … to join us at Sheffield Children's NHS Foundation Trust across all service sites. This is a fantastic opportunity for individuals who want to begin their career in CustomerService and Business Administration, gain a Level 2 CustomerService Practitioner Award and learn a variety more »
As a Customer Experience Specialist Service Advisor Apprentice apprentice, you will develop first-class customerservice skills including understanding customer needs and business needs, critically evaluating customerservice levels and implementing changes to improve the customer journey and using appropriate resources and … technology. Role The role of a Customer Experience Specialist Service Advisor Apprentice expert: Understanding your customers and the business Developing knowledge of relevant regulations and legislation Using appropriate resources and technology to meet the needs of customers Keeping up to date with the most recent product information Resolving … challenges Understanding the extended customer journey Understanding how to apply different skills and behaviours in various different situations Developing insights into customer behaviour including influencing factors such as loyalty, emotion and culture Apply knowledge and skills to find solutions to complex challenges Analyse service levels and develop more »
Sheffield, South Yorkshire, Yorkshire, United Kingdom
French Selection UK
FRENCH SELECTION UK Italian speaking Export CustomerService Coordinator Salary: up to £25,000 pa + benefits Location: Sheffield Ref: 2316I VIEW JOB DESCRIPTION > APPLY NOW Please visit the French Selection UK website, vacancies section, search job reference: 2316I. Applications submitted on our website will come to us … The Role: - To deal with inquiries on a daily basis over the phone and email - To process orders in a timeous manner and ensure customer records are kept up to date - To collaborate positively with other departments within the business with any CustomerService queries - To deal … and order placement - To arrange collections, returns, and deliveries - To coordinate with warehouses for stock movements - To ensure customers receive a high standard of service - To promote the companys products and services The Candidate: - Fluent in Italian (written and verbal) - Previous experience in CustomerService or Export more »
Strong understanding of data modelling and integration concepts within the Power Platform. Familiarity with Microsoft 365 and Dynamics 365 integration points. Demonstratable people and service management experience. Excellent customerservice and communication skills. Development experience in other platforms or languages such as C Sharp, .Net If you … Apps, Power Automate, and Power BI. Assist the technical team in overseeing Dataverse data management for our clients. Serve as the escalation point for service, technical inquiries, issues, and escalations related to Power Platform applications. Oversee the delivery of IT support services, including incident management, problem resolution, and service request fulfilment, ensuring timely and effective resolution of issues in accordance with established service level agreements (SLAs). Lead technical power platform engineers across different customer accounts, take ownership of deliverables and be responsible for the technical quality of the team’s output, enforcing standards. Define and more »
MEADOWHALL BUSINESS PARK, CARBROOK HALL ROAD, SHEFFIELD, England
PREVENTX LTD
sexual health services, through innovative digital platforms and our own in-house laboratory which prides itself on providing excellence and quality to customers and service users alike. APPLICANTS MUST BE 18+ TO APPLY DUE TO THE NATURE OF THE ROLE. Role Key Responsibilities: • Develop an understanding of the business … its values and service culture and uphold this through the services provided • Understand and adhere to organisational policies and procedures • Operate efficiently; in a highly organised and professional manner as the primary point of contact for multiple Partner Service Professionals • Liaise with current Partner Service Professionals to … the performance of services against the predefined KPIs and report to Account Managers underperforming services before they become an issue • Address or redirect Partner Service Professionals queries to Account Managers/relevant teams in a timely manner (e.g. queries regarding service use, development and online portal management) • Support more »
14 Fitzwilliam Street, Sheffield, United Kingdom, England
ASK4
thirteen countries. Thanks to new investment we are recruiting to help support the company’s growth as well as maintain the high level of service that ASK4 is renowned for. The Client Service department is an essential part of ASK4s growth. The team are responsible for ensuring our … clients have the service they both expect and need. Dealing with a variety of different issues and working across multiple teams to find a fix and successfully resolve any issue, driving client confidence and retention. What you’ll be doing: The Client Service Apprentice role will be varied … the day to day of the role will include: Collecting data and making reports for clients Service Improvement Plans Client Escalation Management Preparing materials for presentations Training Your full role and responsibilities will be set out by your employer. ASK4 will provide you with all of the on-the more »
Unit 8, Sheffield Road, Rotherham, South Yorkshire, England
DUOCALL COMMUNICATIONS LTD
apprenticeship role targeting midlevel and corporate markets You will be expected to self-generate leads, qualify all potential opportunities, manage and develop a growing customer base Achieve and deliver on all set targets and kpis Deliver high levels of customerservice and professionalism at all times Consultative … Level 3 IT Technical Salesperson Apprenticeship (L3ITTS) trains apprentices to sell their business’ technical products and services Apprentices will develop approaches to maintaining good customer relations and winning new business through a thorough Business administrator, Level 3 (A level) understanding of existing and emerging technologies Firebrands course is delivered … world class vendor certifications in addition to the IT Technical Sales apprenticeship: Microsoft Certified Azure Fundamentals Microsoft Certified 365 Fundamentals Masterclass 1 - Engaging the Customer Masterclass 2 - Negotiation Skills Masterclass 3 – Becoming the next top seller Key areas covered are: Communication skills Customerservice IT Infrastructures Effective more »
our new USC store, soon to be opening within Frasers, Meadowhall. Job Description Your Role: Lead a team of sales advisors to deliver fantasic customerservice Proactively drive store performance across all departments with creative flair Ensure delivery of the brand is in line with all visual merchandising … guidelines Promote compliance within the team to adhere to company policies and procedures Maximise sales and product availability whilst controlling costs Exceed customer expectations to deliver great customerservice, driving company TV's Promote our values and our culture to internal and external parties Comply with all … led bonuses across a wide range of products Product and brand training from the worlds top beauty brands Monthly Group Rewards and Recognition Long Service awards Join the Fearless1000 Incentive Scheme watch THIS video to find out more We offer a wide range of Development Courses with National Qualifications more »
Sheffield, South Yorkshire, Yorkshire, United Kingdom
TRS Consulting
Junior Field Service Engineer, Medical X-Ray Imaging Systems Basic Salary £25,000 to £26,000 Overtime Car Allowance Excellent benefits package - After three years your basic salary will be circa £35,000 and after five years your basic salary will rise again substantially - **Excellent opportunities for a Trainee … Field Service Engineer to join a market leader in sophisticated medical imaging systems, offering first class opportunities for career development** The Role - Trainee Field Service Engineer, Medical X-Ray Imaging Systems Following expansion, they seek to recruit a customer focused and technically motivated Trainee Field Service Engineer responsible for assisting in the service, repair and maintenance of their range of highly advanced CT and x-ray systems. Your Background - Trainee Field Service Engineer, Medical X-Ray Imaging Systems To be considered for this exciting role, you must have: A degree, HND, HNC or more »
from 6pm-6am + 4 days off About the Company and the Role: Auxilion is a leading provider of IT outsourcing and IT managed service solutions for global IT service providers. As part of the Auxilion Group you will work closely with the in-house team to provide … the best customer experience that the client requires. The role is for a 3rd Line technical engineer with proven leadership skills. The role will involve managing all incidents and requests through their full lifecycle and feeding into the wider technical team. You will be managing a team of …/3 Infrastructure engineers on a rotating 12-hour shift to deliver the best service possible within the contractual SLAs. There is a high level of communication skill required in this role, dealing with your team directly, handing over to the next Team leader and more importantly, individuals across more »
the Hepatology Team at the Northern General Hospital, and Royal Hallamshire Hospital. This is an exciting opportunity to support the clinical administration of the service, which has busy inpatient and outpatient service across two sites. These roles will support the department, ensuring patient pathways are recorded accurately and … to meet the needs of the service. A key part of the role will be ensuring the delivery of an efficient and high quality service to patients and therefore the post holder will require extensive experience of working in a healthcare, customer care or retail/hospitality setting. … pace. Desirable Understanding of medical terminology. Other factors Essential Conscientious and methodical worker Tactful and understanding manner Flexible to meet the needs of the service Good telephone manner Excellent customerservice skills Demonstrates behaviour consistent with the Trust Values and Behaviours. Further training Desirable Note Taking Further more »
Sheffield, South Yorkshire, Yorkshire, United Kingdom
Ribble Packaging Ltd
Job Title : Technical Field Service Engineer Salary : £40,000 - £45,000 per annum Location: Sheffield, with travel across the UK Job Type: Full Time, Permanent Hours of work: 8.30 - 5 with travel (majority UK) can be varied but must be willing to travel. At Ribble we believe in pushing … support to Ribble Packaging Limited's clients, in respect of the 'Right size' machinery and services, which include installation, training and services on 3 service packages, Gold, Silver and Bronze. With the flexibility to be on-call to respond to out of hours problems. Principle Accountabilities Engineering Technical Support … start-ups along with operational checks on all machine systems including the configuration, wiring, calibration, grounding and power testing. Complete all Panotec training to customer operators and customerservice maintenance team ensuring training is fully provided. Understanding technical drawings (CAD), interpret drawings/designs for installation and more »
Sheffield, South Yorkshire, Yorkshire, United Kingdom
Pro-Found Recruitment Solutions
/Days: 8am - 5pm Monday to Friday - full time office based Salary: £26,000 Contract: Permanent Administrator Duties: Working as an effective Administrator handling customer sales/service calls by phone and online portals Creating quotes and processing orders using Microsoft Dynamics NAV Provide support to external sales … all Microsoft packages Previous use of Sage or similar accounting software in an Administrator role would be advantageous Experience of dealing with customers and customer queries Strong written and oral communication skills Maintain a professional approach and have excellent customerservice skills GDPR knowledge and experience Ability more »
Job summary The post holder will work as part of the SYBP Core IT team predominantly providing technical support to service users around the setup and maintenance of site-to-site Labgnostic (formerly NPEx supplied by X-Labs) connections to external users, working to standard operating procedures. Although not … and health care delivery. Main duties of the job Working to defined Standard Operating Procedures, setup, maintain, reconfigure and troubleshoot Labgnosticconnections between the host service and it's users. The post holder will have a good understanding of theLabgnostic UI. They will be involved in the configuration of tests … Pathology is a partnership between the five Acute Trusts within the ICS footprint, hosted by Sheffield Teaching Hospitals. By coming together as a single service SYB Pathology will ensure all patients and clinicians across the ICS footprint receive equitable access to high quality, innovative pathology services, providing the best more »
and Dynamic Work Environment Key Responsibilities - * Provide technical support to internal users, troubleshooting IT issues across various hardware and software systems * Resolving incidents and service requests in a timely manner * Working closely with the IT Manager across Service Desk and Project Support Skills Required - * Previous experience within an … Directory and Office 365 * Familiarisation with Networking principles (TCP/IP, DNS, DHCP) * Proficiency in diagnosing and troubleshooting hardware and software issues * Providing excellent customerservice, whether remote or face-to-face If you are passionate about IT, have a customer-centric mindset, and thrive in a more »
Employment Type: Permanent
Salary: £22000 - £28000/annum Training - Development Plans - Expos
Sheffield, South Yorkshire, Yorkshire, United Kingdom
Nextech Group Limited
and Dynamic Work Environment Key Responsibilities Provide technical support to internal users, troubleshooting IT issues across various hardware and software systems Resolving incidents and service requests in a timely manner Working closely with the IT Manager across Service Desk and Project Support Skills Required Previous experience within an … Directory and Office 365 Familiarisation with Networking principles (TCP/IP, DNS, DHCP) Proficiency in diagnosing and troubleshooting hardware and software issues Providing excellent customerservice, whether remote or face-to-face If you are passionate about IT, have a customer-centric mindset, and thrive in a more »
and Laptop/PC builds and support * Remote and some telephone support * MS and Application support - Active Directory, Group Policy, O365 knowledge, bespoke apps. * Customerservice and communication * Microsoft Windows 10/11 support * Hardware and basic phone/network/printer troubleshooting * End User Migrations * Application Support more »
Management experience. Science Logic/IT operations monitoring solutions. Knowledge of Prince 2 methodology. ISTQB Foundation (CTFL) certification. ServiceNow expertise. Knowledge of ITIL v3 Service Validation & Testing. Detailed knowledge of formal management methodologies, processes, and approaches. Good demonstrable negotiating and influencing skills to deal with sensitive customer issues … deadlines. Business Competencies: To succeed in this role, you’ll need knowledge of utilising ITIL best practice as well as experience within an IT customerservice environment. You would be required to demonstrate the following: Strong Technical skills. Accountability and responsibility for your workload. Helpful and approachable attitude. more »
Greater Sheffield Area, United Kingdom Hybrid / WFH Options
NeoDyne
for candidates who Work well as part of a team. Have excellent problem solving and diagnostic skills. Can prioritise and coordinate work. Have excellent customerservice, interpersonal, communication and organisational skills. Can multitask and work well under pressure. Are a strategic business thinker. Package/Benefits Competitive starting more »
Greater Sheffield Area, United Kingdom Hybrid / WFH Options
NeoDyne
manufacturing/automation projects, including leading design, test, and integration activities. Working with a team of digital manufacturing/automation engineers delivering projects to customer sites. Developing engineering design documents, technical evaluations, and test plans for cGMP process equipment and following GAMP 5 guidelines. Providing design and approval for … for candidates who Work well as part of a team. Have excellent problem solving and diagnostic skills. Can prioritise and coordinate work. Have excellent customerservice, interpersonal, communication and organisational skills. Can multitask and work well under pressure. Are a strategic business thinker. Package/Benefits Competitive starting more »
Sheffield, South Yorkshire, Yorkshire, United Kingdom
Lodestone Recruitment Ltd
Engineer. Our client is part of a global-based business who provides industrial equipment to various sectors. They are looking for a Mechanical & Electrical Service Engineer to join their growing team. In the role, you will be a key part of their customerservice team. What we … of pneumatic systems and solenoids Knowledge of risk assessment, method statements, and CDM regulations (2015) Valid UK driving license Responsibilities of the role: Attending customer sites for servicing and repairs, alongside installations Provide detailed and accurate reports on the condition of the customers equipment To visit customer sites … maximise sales opportunities and business objectives. What you'll get in return: Salary of £33k 25 days holiday plus stats (increasing to 30 with service) Company vehicle Employment assistance programme Pension scheme Annual bonus This ispermanent position going straight onto the books of the company. To apply for this more »
Engineer. Our client is part of a global-based business who provides industrial equipment to various sectors. They are looking for a Mechanical & Electrical Service Engineer to join their growing team. In the role, you will be a key part of their customerservice team. What we more »
controlling & monitoring standards and controls. Strong risk awareness on identification, mitigation and control. Extensive track-record of leading multi-disciplined teams to deliver exceptional customerservice and value. Proven ability to deliver change globally across matrix-based organizations Superior in relationship management, consultative and presentation skills Ability to more »
order to maximise your chances of being considered for an interview Read the complete job description below. They are looking for a Mechanical & Electrical Service Engineer to join their growing team. In the role, you will be a key part of their customerservice team. What we more »
Sheffield, South Yorkshire, Yorkshire, United Kingdom
Fairfield School of Business
Widening Participation Representative Associate on a Full-time, permanent basis. Responsibilities (Not limited to): Provide information, advice & guidance to prospective students. Provide excellent sales & customer service. Support applicants through the admissions & enrolment process. Respond to online, email, telephone and face-to-face applicant queries. Conduct academic interviews & invigilate exams. … applicant documents. Support the Admissions Team with the daily administrative running of the extremely busy Admissions Office. Other duties will be assigned. Requirements: Excellent customerservice skills Ability to work under pressure, to meet targets and deadlines Be available to attend regular open days on some weekends and more »