Customer Service Jobs in South Yorkshire

1 to 25 of 70 Customer Service Jobs in South Yorkshire

Customer Service Level 2 Apprenticeship

Sheffield, United Kingdom
Sheffield Children’s NHS Foundation Trust
Job summary An exciting opportunity has arisen to join Sheffield Children's NHS Foundation Trust as a Customer Service Level 2 Apprentice You will be a compassionate, accountable individual who treats all colleagues, patients and service users with respect and seeks to deliver excellence in their role. … You will share the Trust values and be committed to equality, diversity and inclusion. Would you like a Career in Customer Service with an emphasis on Business Administration and be part of the NHS Administration and Clerical Services? If so, we are looking for enthusiastic and motivated individuals … to join us at Sheffield Children's NHS Foundation Trust across all service sites. This is a fantastic opportunity for individuals who want to begin their career in Customer Service and Business Administration, gain a Level 2 Customer Service Practitioner Award and learn a variety more »
Employment Type: Apprenticeship
Salary: £12480.00 a year
Posted:

Customer Service Advisor / Technical Sales Administrator

Barnsley, South Yorkshire, Yorkshire, United Kingdom
AWD online
Customer Service Advisor/Technical Sales Administrator who has experience within the steel processing/fabrication industry, a background within technical sales/sales administration/order processing or similar and excellent communication and organisational skills is required for a well-established company based in Barnsley, South Yorkshire. … WORKING HOURS: 8.30am to 5.00pm Monday to Thursday and 8.30am to 3.45pm Friday JOB OVERVIEW We have a fantastic new job opportunity for a Customer Service Advisor/Technical Sales Administratorwho has experience within the steel processing/fabrication industry, a background within technical sales/sales administration …/order processing or similar and excellent communication and organisational skills. Working as the Customer Service Advisor/Technical Sales Administrator you will join an integral team in a high volume, fast paced environment, providing technical sales support and quoting services to customers. You will work closely with more »
Employment Type: Permanent
Posted:

Service Desk Team Leader

Sheffield, United Kingdom
Sheffield Health and Social Care NHS Foundation Trust
line technical support with the knowledge and skills to provide first-time-fix call resolution. It will also be responsible for the continuity of service provision by co-ordination of day-to-day activities of IT Service Desk Technicians. The post holder will manage rotas and take responsibility … for incident and call management processes. They will act as a point of escalation for the IT Service Desk Technicians and also deal with any customer service issues that may arise. They will co-ordinate all general administration activities such as updating, maintaining and the development of … the IT Service Management Toolset (Sunrise). This includes the Service Catalogue, the Configuration Management Database (CMDB) and service documentation, i.e. triage scripts, Standard Operating Procedures (SOPs) and general support documentation. They will ensure incidents are resolved within the priority time assigned. Finally they will be responsible more »
Employment Type: Permanent
Salary: £28407.00 - £34581.00 a year
Posted:

Italian speaking Export Customer Service Coordinator

Sheffield, South Yorkshire, Yorkshire, United Kingdom
French Selection UK
FRENCH SELECTION UK Italian speaking Export Customer Service Coordinator Salary: up to £25,000 pa + benefits Location: Sheffield Ref: 2316I VIEW JOB DESCRIPTION > APPLY NOW Please visit the French Selection UK website, vacancies section, search job reference: 2316I. Applications submitted on our website will come to us … The Role: - To deal with inquiries on a daily basis over the phone and email - To process orders in a timeous manner and ensure customer records are kept up to date - To collaborate positively with other departments within the business with any Customer Service queries - To deal … and order placement - To arrange collections, returns, and deliveries - To coordinate with warehouses for stock movements - To ensure customers receive a high standard of service - To promote the companys products and services The Candidate: - Fluent in Italian (written and verbal) - Previous experience in Customer Service or Export more »
Employment Type: Permanent
Salary: £24,000
Posted:

Customer Service Specialist Level 3 Apprenticeship

MEADOWHALL BUSINESS PARK, CARBROOK HALL ROAD, SHEFFIELD, England
PREVENTX LTD
sexual health services, through innovative digital platforms and our own in-house laboratory which prides itself on providing excellence and quality to customers and service users alike. APPLICANTS MUST BE 18+ TO APPLY DUE TO THE NATURE OF THE ROLE. Role Key Responsibilities: • Develop an understanding of the business … its values and service culture and uphold this through the services provided • Understand and adhere to organisational policies and procedures • Operate efficiently; in a highly organised and professional manner as the primary point of contact for multiple Partner Service Professionals • Liaise with current Partner Service Professionals to … the performance of services against the predefined KPIs and report to Account Managers underperforming services before they become an issue • Address or redirect Partner Service Professionals queries to Account Managers/relevant teams in a timely manner (e.g. queries regarding service use, development and online portal management) • Support more »
Employment Type: Advanced Apprenticeship
Salary: £9,984.00
Posted:

Client Service Apprentice - Sheffield

14 Fitzwilliam Street, Sheffield, United Kingdom, England
ASK4
thirteen countries. Thanks to new investment we are recruiting to help support the company’s growth as well as maintain the high level of service that ASK4 is renowned for. The Client Service department is an essential part of ASK4s growth. The team are responsible for ensuring our … clients have the service they both expect and need. Dealing with a variety of different issues and working across multiple teams to find a fix and successfully resolve any issue, driving client confidence and retention. What you’ll be doing: The Client Service Apprentice role will be varied … the day to day of the role will include: Collecting data and making reports for clients Service Improvement Plans Client Escalation Management Preparing materials for presentations Training Your full role and responsibilities will be set out by your employer. ASK4 will provide you with all of the on-the more »
Employment Type: Advanced Apprenticeship
Salary: £14,820.00
Posted:

Service Support Coordinator

Rotherham, England, United Kingdom
Hybrid / WFH Options
Martek Marine Ltd
Service Support Coordinator Full-Time, Permanent Rotherham, Hybrid About the Company Martek Marine focuses on disrupting, innovating and revolutionising ship safety, performance and crew welfare. It has supplied over 30,000 shipsets worldwide since 1999. We are internationally renowned for our exceptional customer experience and we continue to … fast-paced environment? Do you want to be part of a great team and culture? We have a brand new exciting opportunity for a Service Support Coordinator to join the Martek Marine team on a full-time, permanent basis. You will be responsible for the coordination & execution of all … field and remote service works globally, working collaboratively across the Aftersales department to deliver high levels of customer service and supporting with all aspects of sales administration. You will have a very important role to coordinate engineers' worldwide travel to board vessels so they can complete annual more »
Posted:

Drinks Technicians - Doncaster/Lincoln

Doncaster, South Yorkshire, Yorkshire, United Kingdom
Budweiser Brewing Group UK&I
Support On Trade Sales & Marketing initiatives, including Brand launches and New Product Development, by creating technical specifications and quality standards for equipment. Foster a Customer Service culture that provides prompt and effective technical support to internal and external customers. You will work with the On Trade Sales, Tec … Key figures: On Trade draught volume: ca 2.5m hl draught beer. Working with circa 20 key customers with 6,000 installs and 30,000 Service calls annually (per region). Install, maintain, and repair drinks dispense equipment and provide exceptional customer service meeting SLAs and completing related … looking for: 12-18+ months as a Drinks Dispense Technician Ability to work unsupervised and meet deadlines Availability for on-call work Excellent customer service skills with attention to quality and process Proficient in Microsoft Office Suite and IT equipment (e.g., laptops, handheld devices) Valid driver's more »
Employment Type: Permanent
Posted:

Field Service Engineer, Medical Diagnostic Systems

Doncaster, South Yorkshire, Yorkshire, United Kingdom
TRS Consulting
Field Service Engineer, Medical Diagnostic Systems Basic Salary £42,000 - £50,000 Company Car 10% Bonus Healthcare Pension Full Product Training The Role - Field Service Engineer, Medical Diagnostic Systems Following expansion, they seek to recruit a technically motivated and customer focused Field Service Engineer responsible for … The service and breakdown repair on a wide range of sophisticated medical and laboratory diagnostics systems utilised within pathology departments, NHS laboratories and clinical chemistry environments Visiting customer sites and providing customers with valuable solutions for troubleshooting Liaising with a whole host of external customer contacts, including … laboratory managers and laboratory technicians from within the NHS and a range of private independent scientific organisations and laboratories Your Background - Field Service Engineer, Medical Diagnostic Systems To succeed in this exciting role, you must be able to demonstrate: A competent background as a field service engineer or more »
Employment Type: Permanent
Salary: £45,000
Posted:

Apprenticeship Operations Administrator

Sheffield, England, United Kingdom
NOCN Group
will you be doing? As an Apprenticeship Operations Administrator, your duties and responsibilities will be (but not limited to): Maintain a high level of customer service ensuring the customer receives an excellent standard of service at all times. Enter and process assessment data on various IT … administrative support for the delivery of End Point Assessments, to help to ensure that high quality educational and assessment products are delivered to meet customer service level agreements. About you... The successful candidate will need to meet the following essential criteria: Educated to Level 2 in Literacy and more »
Posted:

IT Service Desk Analyst

Sheffield, Yorkshire, United Kingdom
Auxilion
IT Service Desk Analysis Place of work: On-site - Sheffield, UK Duration: Permanent Hours of work: Two shifts (08.00 - 16.30) and (14.30 - 23.00) Monday - Friday including Bank holidays. About the Company and the Role: Auxilion a leading provider of IT outsourcing and IT managed service solutions. As part … of the Auxilion organization you will work directly on a client site responding to internal customer service requests needing technical support for hardware/software issues. You will be working closely with a wider team across Ireland to provide the best possible technical service and customer … the client requires. Working in an IT support environment, that is central to provide smooth running, efficiencies to our customers and services. The IT Service Desk Analysis is first point of customer contact, focusing on continuous operation of a customer estate. You will be supported with personal more »
Employment Type: Permanent
Salary: GBP Annual
Posted:

Field Support Engineer

Doncaster, Hayfield Green, South Yorkshire, United Kingdom
IntaPeople
other IT staff members such as answering questions and providing training. Building strong working relationships with the clients as well as providing high quality customer service. Provide on site and remote IT support to the client’s customers through a set schedule, site visits are booked in advance. Ensuring … Strong communication skills. Experience with virtualisation technologies – such as Hyper-V, VMware and Citrix. Passionate about helping others and ensuring a high level of customer service is provided. Experience of networking, vLANS, VPN’s, firewalls and connectivity. What’s on offer… A long-standing established tech company. Progression … new technology. 25 days holidays + Bank holidays. Company car allowance/car allowance. If you are a passionate individual keen to offer excellent customer service this could be the perfect position for you! For more information reach out to Caitlin on (phone number removed) or email your more »
Employment Type: Permanent
Salary: £30000 - £35000/annum
Posted:

1st Line Support Engineer

Doncaster, Wroot, Lincolnshire, United Kingdom
IntaPeople
Key Responsibilities: Be the first point of contact for our valued clients, delivering top-notch support with professionalism and enthusiasm. Maintain high standards of service by promptly resolving issues raised via phone or email. Quickly assess the priority of each issue and ensure resolution within agreed SLAs. Demonstrate your … understanding of PC hardware, accessories, and connections to provide comprehensive support. Showcase your excellent customer service skills and ability to multitask, ensuring all tickets are managed efficiently. Experience Required: Minimum of 1 year experience on a Help Desk , demonstrating your ability to thrive in a fast-paced environment. … protocols and configurations. Previous exposure to ticketing systems and Active Directory on Windows Server platforms. Familiarity with Exchange Online and PC hardware components. Strong customer service skills, with a passion for delivering exceptional support experiences. Ability to multitask and prioritize effectively in a dynamic support environment. Requirements: Must more »
Employment Type: Permanent
Salary: £25000/annum
Posted:

IT Apprenticeship

Doncaster, South Yorkshire, Yorkshire, United Kingdom
Baltic Apprenticeships
and controlling the stock of IT equipment, imaging and building desktops and laptops, log support tickets in accordance with their IT Support processes, provide customer service focused technical support to end users and much more. Throughout your journey you will be closely supported by the IT Manager and … use Prepare equipment to be dispatched to sites when needed Log support tickets in accordance with their IT Support processes and maintain documentation Provide customer service focused technical support to their end users Escalate more complex support issues to the relevant member of the IT team Support users more »
Employment Type: Advanced apprenticeships
Salary: £16,000
Posted:

3rd Line Technical Engineer - Managed Services

Barnsley, South Yorkshire, Yorkshire, United Kingdom
Major Recruitment (IT & Digital)
managed services business on an exclusive arrangement. As a company my client has achieved ISO status and Microsoft Gold Partner accreditations by delivering excellent customer quality and high end service delivery. The business also operates UK wide working across a number of SMEs and large Corporations with a …/DHCP) A technical knowledge of O365 & SharePoint migration Virtualisation experience (Hyper-V/VMware) Firewall Technologies and configuration including Factor Authentication solutions Excellent customer service and customer facing skills with a focus on exceptional service delivery A desire to learn new products and keep up more »
Employment Type: Permanent
Salary: £35,000
Posted:

IT Service Desk Analyst

Rotherham, South Yorkshire, Yorkshire, United Kingdom
Exemplar Health Care
IT Service Desk Analyst When registering to this job board you will be redirected to the online application form. Please ensure that this is completed in full in order that your application can be reviewed. IT Service Desk Analyst (1st line) Position :IT Service Desk Analyst (1st … opportunity to join our IT Department where youll play a crucial role in providing IT support across our rapidly growing organisation. As an IT Service Desk Analyst with Exemplar Health Care, youll work alongside a second IT Service Desk Analyst to answer support calls and create tickets from … days will be the same. Day-to-day responsibilities will include: answering all initial IT support Calls completing 1st line support tickets managing the Service Desk platform prioritising and escalating tickets assisting with new starters and hardware assisting with mobile estate managing IT communications. About you Above all, youre more »
Employment Type: Permanent
Salary: £22,000
Posted:

IT Service Desk Analyst

Doncaster, South Yorkshire, Yorkshire, United Kingdom
Hybrid / WFH Options
DFS Furniture Ltd
As our new IT Service Desk Analyst, you will be working as a team in a fast paced environment providing excellent support to users of desktop, laptop, tablet and mobile devices, in a hybrid working environment. Working closely with IT technical colleagues you will support our business handling how … do I inquiries, through admin requests to being part of a team working on complex investigations, major incidents or preventing service outages. As the face of IT to many of our DFS Group colleagues, incidents and requests must be handled professionally adhering to our IT and company standards and … doing Providingan excellent first point of contact within IT for all enquiries Record, prioritise, assign and manage all requests and incidents reported to the Service Desk Manage customer expectations and communications via telephone, email and face to face Escalate to other team members or other departments where appropriate more »
Employment Type: Permanent, Work From Home
Salary: £24,000
Posted:

Trainee Field Service Engineer, Medical X-Ray Imaging Systems

Sheffield, South Yorkshire, Yorkshire, United Kingdom
TRS Consulting
Junior Field Service Engineer, Medical X-Ray Imaging Systems Basic Salary £25,000 to £26,000 Overtime Car Allowance Excellent benefits package - After three years your basic salary will be circa £35,000 and after five years your basic salary will rise again substantially - **Excellent opportunities for a Trainee … Field Service Engineer to join a market leader in sophisticated medical imaging systems, offering first class opportunities for career development** The Role - Trainee Field Service Engineer, Medical X-Ray Imaging Systems Following expansion, they seek to recruit a customer focused and technically motivated Trainee Field Service Engineer responsible for assisting in the service, repair and maintenance of their range of highly advanced CT and x-ray systems. Your Background - Trainee Field Service Engineer, Medical X-Ray Imaging Systems To be considered for this exciting role, you must have: A degree, HND, HNC or more »
Employment Type: Permanent
Salary: £24,000
Posted:

Technical Team Lead

Sheffield, England, United Kingdom
Auxilion
from 6pm-6am + 4 days off About the Company and the Role: Auxilion is a leading provider of IT outsourcing and IT managed service solutions for global IT service providers. As part of the Auxilion Group you will work closely with the in-house team to provide … the best customer experience that the client requires. The role is for a 3rd Line technical engineer with proven leadership skills. The role will involve managing all incidents and requests through their full lifecycle and feeding into the wider technical team. You will be managing a team of …/3 Infrastructure engineers on a rotating 12-hour shift to deliver the best service possible within the contractual SLAs. There is a high level of communication skill required in this role, dealing with your team directly, handing over to the next Team leader and more importantly, individuals across more »
Posted:

Technical Team Leader

Sheffield, Yorkshire, United Kingdom
Auxilion
from 6pm-6am + 4 days off About the Company and the Role: Auxilion is a leading provider of IT outsourcing and IT managed service solutions for global IT service providers. As part of the Auxilion Group you will work closely with the in-house team to provide … the best customer experience that the client requires. The role is for a 3rd Line technical engineer with proven leadership skills. The role will involve managing all incidents and requests through their full life cycle and feeding into the wider technical team. You will be managing a team of …/3 Infrastructure engineers on a rotating 12-hour shift to deliver the best service possible within the contractual SLAs. There is a high level of communication skill required in this role, dealing with your team directly, handing over to the next Team leader and more importantly, individuals across more »
Employment Type: Permanent
Salary: GBP 46,000 Annual
Posted:

Repairs Helpline Operator

Doncaster, South Yorkshire, Yorkshire, United Kingdom
Tunstall Healthcare (UK) Ltd
have an exciting opportunity to join us as a Repairs Helpline Operator . Our response team play a vital part in our life changing service, making a real difference to our customers by providing support and reassurance which helps people live life to the full in their place of … repair calls from a variety of customers, ensuring correct procedures are followed and appropriate contractors called. You will also respond to calls received from service users to ensure that they provide reassurance, comfort, and assistance in a calm and friendly manner at all times. In addition, you will support … on out of hours service repairs calls for Tunstall service customers and Response Operations with no emergency tasks. The Ideal candidate: You will be a great listener, calm and collected, able to confidently communicate over the phone and have a reassuring tone and empathetic nature. Key skills and more »
Employment Type: Permanent, Part Time
Posted:

Service Desk Analyst

Rotherham, South Yorkshire, United Kingdom
Mosi Brown
Are you looking for a Service Desk Analyst role near Rotherham? Salary up to £24,000 inc benefits and bonus package! Commutable from Sheffield or Doncaster areas in South Yorkshire. This Service Desk Analyst role will give you the opportunity to work within a fast paced and dynamic … may include some or all of the following: IT Graduate with relevant IT accreditations or some commercial work experience within an IT role. Good customer service and telephone skills. An understanding of Active Directory. Familiarity with Office 365 and similiar packages. Basic Networking, DNS, and TCP/IP … skills Really important one, you will have a great team spirit! If you are interested to know more about this Service Desk Analyst opportunity then apply now for more details. All relevant applicants will be contacted to progress swiftly more »
Employment Type: Permanent
Salary: £20000 - £24000/annum Flexible benefits and bonus
Posted:

Omnichannel Marketing Manager

Rotherham, South Yorkshire, Yorkshire, United Kingdom
Interaction - Leeds
the Omni-channel Marketing Manager you will be responsible for developing and implementing comprehensive marketing strategies to drive sales, enhance brand awareness, and improve customer engagement across our stores, our own web site, third party marketplaces like Amazon and eBay plus B2B customers. You will work closely with, senior … marketing, and online advertising. Collaborate with the store management team to drive foot traffic and sales through effective in-store promotions and events. Analyse customer data and market trends to identify opportunities for growth and optimization. Work closely with external agencies and Brands to execute marketing initiatives and campaigns. … date with industry trends and best practices in omni-channel marketing, making recommendations for continuous improvement. Coordinate with other departments, such as sales and customer service, to ensure alignment and consistency in messaging and customer experience. Manage marketing budgets effectively, ensuring maximum ROI for all marketing activities. more »
Employment Type: Permanent
Salary: £35,000
Posted:

IT Support Technician

Sheffield, South Yorkshire, United Kingdom
ALLEGIANCE TECHNOLOGY LTD
Support Technician to support their circa 300 users across Office 365 suite, hardware and laptop fixes. The ideal candidate should possess demonstrable experience in customer service and technical support, having previously worked in client-facing roles. They should be quick learners, capable of adhering to processes and procedures more »
Employment Type: Permanent
Salary: £25000 - £30000/annum
Posted:

IT Support Technician

Rotherham, South Yorkshire, Yorkshire, United Kingdom
Exemplar Health Care
software strong experience with Windows, Microsoft office and Microsoft 365 knowledge of networking technologies including TCP/IP, DNS, LAN, WAN, VLAN, DHCP excellent customer service skills strong work ethic and self-motivation with the ability to work under pressure windows Server Operating Systems (2016, 2019) and Microsoft more »
Employment Type: Permanent
Salary: £26,000
Posted:
Customer Service
South Yorkshire
10th Percentile
£23,950
25th Percentile
£26,500
Median
£31,500
75th Percentile
£43,000
90th Percentile
£46,000