Service Delivery Jobs in the South East

Service Delivery
England > South East

The following table provides summary statistics for permanent job vacancies advertised in the South East with a requirement for Service Delivery skills. Included is a benchmarking guide to the salaries offered in vacancies that have cited Service Delivery over the 6 months to 3 June 2024 with a comparison to the same period in the previous 2 years.

6 months to
3 Jun 2024
Same period 2023 Same period 2022
Rank 93 117 96
Rank change year-on-year +24 -21 +36
Permanent jobs citing Service Delivery 487 391 717
As % of all permanent jobs advertised in the South East 2.72% 2.84% 3.44%
As % of the Processes & Methodologies category 3.29% 3.02% 3.63%
Number of salaries quoted 363 303 463
10th Percentile £29,000 £27,200 £30,000
25th Percentile £36,250 £31,250 £37,500
Median annual salary (50th Percentile) £46,500 £45,600 £50,000
Median % change year-on-year +1.97% -8.80% -
75th Percentile £57,500 £62,500 £63,750
90th Percentile £67,300 £87,250 £74,750
England median annual salary £50,000 £52,500 £51,000
% change year-on-year -4.76% +2.94% +2.00%

All Process and Methodology Skills
South East

Service Delivery is in the Processes and Methodologies category. The following table is for comparison with the above and provides summary statistics for all permanent job vacancies advertised in the South East with a requirement for process or methodology skills.

Permanent vacancies with a requirement for process or methodology skills 14,815 12,968 19,726
As % of all permanent jobs advertised in the South East 82.90% 94.35% 94.70%
Number of salaries quoted 10,158 7,710 11,912
10th Percentile £27,750 £30,625 £31,250
25th Percentile £37,000 £41,250 £41,250
Median annual salary (50th Percentile) £50,000 £55,000 £55,000
Median % change year-on-year -9.09% - +10.00%
75th Percentile £65,000 £72,500 £70,000
90th Percentile £78,268 £85,000 £82,500
England median annual salary £55,000 £62,500 £60,000
% change year-on-year -12.00% +4.17% +9.09%

Service Delivery
Job Vacancy Trend in the South East

Job postings citing Service Delivery as a proportion of all IT jobs advertised in the South East.

Job vacancy trend for Service Delivery in the South East

Service Delivery
Salary Trend in the South East

3-month moving average salary quoted in jobs citing Service Delivery in the South East.

Salary trend for Service Delivery in the South East

Service Delivery
Salary Histogram in the South East

Salary distribution for jobs citing Service Delivery in the South East over the 6 months to 3 June 2024.

Salary histogram for Service Delivery in the South East

Service Delivery
Job Locations in the South East

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing Service Delivery within the South East region over the 6 months to 3 June 2024. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Past 6 Months
Median Salary
% Change
on Same Period
Last Year
Live
Jobs
Thames Valley +22 239 £47,500 +11.76% 54
Berkshire +8 92 £52,500 +15.13% 26
Buckinghamshire +6 88 £55,000 +37.50% 18
Hampshire -24 87 £46,500 +3.33% 32
Surrey +9 69 £60,000 -20.00% 21
Oxfordshire +29 59 £42,500 - 11
Kent -5 37 £42,000 +21.74% 10
East Sussex +26 28 £50,000 +53.85% 4
West Sussex +17 17 £40,000 -52.94% 3
Middlesex -9 7 £39,190 -36.53% 3
Sussex - 3 £60,000 -
Service Delivery
England

Service Delivery
Co-occurring Skills and Capabilities in the South East by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same employment type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 39 (8.01%) Microsoft Exchange
2 29 (5.95%) SharePoint
3 6 (1.23%) Exchange Server 2000
4 2 (0.41%) CMS
4 2 (0.41%) Confluence
4 2 (0.41%) Documentum
4 2 (0.41%) Exchange Server 2010
4 2 (0.41%) Exchange Server 2013
Applications
1 61 (12.53%) Microsoft Office
2 48 (9.86%) Microsoft Excel
3 25 (5.13%) Microsoft PowerPoint
4 3 (0.62%) Chatbot
5 2 (0.41%) Microsoft Project
6 1 (0.21%) Solid Edge
Business Applications
1 8 (1.64%) Dynamics CRM
2 5 (1.03%) Dynamics GP
3 3 (0.62%) Salesforce CRM
4 1 (0.21%) HFM
4 1 (0.21%) Oracle Applications
Cloud Services
1 96 (19.71%) Microsoft 365
2 79 (16.22%) Azure
3 32 (6.57%) AWS
4 24 (4.93%) Entra ID
5 18 (3.70%) OneDrive
6 14 (2.87%) Cloud Computing
7 12 (2.46%) Azure DevOps
8 11 (2.26%) Amazon EC2
9 9 (1.85%) Power Platform
10 8 (1.64%) Azure Sentinel
11 6 (1.23%) IaaS
11 6 (1.23%) SaaS
12 5 (1.03%) Dynamics 365
12 5 (1.03%) SuccessFactors
13 4 (0.82%) Amazon S3
14 2 (0.41%) Azure Storage
14 2 (0.41%) Dropbox
14 2 (0.41%) GCP
14 2 (0.41%) Google Drive
14 2 (0.41%) Power Automate
Communications & Networking
1 55 (11.29%) Firewall
2 25 (5.13%) Wi-Fi
3 24 (4.93%) LAN
4 23 (4.72%) DNS
4 23 (4.72%) Wireless
5 21 (4.31%) DHCP
6 20 (4.11%) VPN
7 15 (3.08%) WAN
8 11 (2.26%) VLAN
9 9 (1.85%) Unified Communications
10 8 (1.64%) SAN
11 7 (1.44%) HTTP
12 6 (1.23%) iSCSI
12 6 (1.23%) Structured Cabling
13 5 (1.03%) TCP/IP
13 5 (1.03%) VoIP
13 5 (1.03%) WLAN
14 3 (0.62%) Broadband
14 3 (0.62%) Internet
14 3 (0.62%) Network Security
Database & Business Intelligence
1 19 (3.90%) Relational Database
2 15 (3.08%) Amazon RDS
3 12 (2.46%) SQL Server
4 9 (1.85%) DB2
4 9 (1.85%) Power BI
5 7 (1.44%) MySQL
6 2 (0.41%) Azure SQL Database
6 2 (0.41%) GIS
7 1 (0.21%) Electronic Patient Records
7 1 (0.21%) Geospatial Data
7 1 (0.21%) RDBMS
7 1 (0.21%) Tableau
Development Applications
1 21 (4.31%) JIRA
2 15 (3.08%) Jenkins
3 13 (2.67%) Robot Framework
4 2 (0.41%) Bitbucket
4 2 (0.41%) GitLab
5 1 (0.21%) MSI
General
1 161 (33.06%) Social Skills
2 111 (22.79%) Finance
3 44 (9.03%) Inclusion and Diversity
4 41 (8.42%) Analytical Skills
5 40 (8.21%) Public Sector
6 30 (6.16%) Legal
6 30 (6.16%) Telecoms
7 23 (4.72%) Marketing
7 23 (4.72%) Organisational Skills
8 18 (3.70%) Retail
9 14 (2.87%) Influencing Skills
10 13 (2.67%) Aerospace
10 13 (2.67%) Manufacturing
11 12 (2.46%) Games
12 11 (2.26%) Banking
12 11 (2.26%) Law
13 10 (2.05%) Documentation Skills
14 8 (1.64%) Automotive
14 8 (1.64%) Presentation Skills
15 5 (1.03%) Military
Job Titles
1 71 (14.58%) Delivery Manager
2 70 (14.37%) Service Manager
3 69 (14.17%) Service Delivery Manager
4 55 (11.29%) Lead
5 45 (9.24%) Analyst
5 45 (9.24%) IT Support
5 45 (9.24%) Support Engineer
6 36 (7.39%) IT Manager
7 28 (5.75%) Consultant
7 28 (5.75%) Senior
8 27 (5.54%) Infrastructure Engineer
9 26 (5.34%) Developer
10 23 (4.72%) Support Analyst
11 22 (4.52%) 2nd Line Support
12 21 (4.31%) IT Engineer
13 20 (4.11%) Administrator
14 17 (3.49%) IT Analyst
15 16 (3.29%) Team Leader
16 15 (3.08%) IT Support Analyst
16 15 (3.08%) IT Support Engineer
Libraries, Frameworks & Software Standards
1 25 (5.13%) HTML
2 13 (2.67%) XML
3 12 (2.46%) .NET
3 12 (2.46%) CSS
4 6 (1.23%) EDI
4 6 (1.23%) Middleware
5 5 (1.03%) .NET Framework
5 5 (1.03%) ASP.NET
6 3 (0.62%) ADO
7 2 (0.41%) RESTful
7 2 (0.41%) Web Services
8 1 (0.21%) Leaflet
Miscellaneous
1 34 (6.98%) Driving Licence
1 34 (6.98%) Management Information System
2 33 (6.78%) Self-Motivation
3 23 (4.72%) Data Centre
4 15 (3.08%) Mainframe
5 13 (2.67%) Linux Command Line
5 13 (2.67%) Onboarding
6 10 (2.05%) Smartphone
7 9 (1.85%) Security Operations Centre
8 6 (1.23%) Mobile App
8 6 (1.23%) PMI
9 5 (1.03%) BYOD
9 5 (1.03%) IBM Mainframe
10 4 (0.82%) Analytical Mindset
10 4 (0.82%) EPoS
10 4 (0.82%) Public Cloud
10 4 (0.82%) Social Media
11 3 (0.62%) Apple TV
11 3 (0.62%) Digital Signage
11 3 (0.62%) Virtual Team
Operating Systems
1 106 (21.77%) Windows
2 53 (10.88%) Linux
3 47 (9.65%) Windows 10
4 39 (8.01%) Windows Server
5 21 (4.31%) Apple iOS
6 16 (3.29%) Android
7 8 (1.64%) Mac OS
7 8 (1.64%) Red Hat Enterprise Linux
7 8 (1.64%) Windows Server 2019
8 6 (1.23%) Ubuntu
8 6 (1.23%) Windows 7
9 3 (0.62%) Unix
10 2 (0.41%) Windows 8
10 2 (0.41%) Windows Server 2016
11 1 (0.21%) CentOS
11 1 (0.21%) Data ONTAP
11 1 (0.21%) Mac OS X
11 1 (0.21%) Windows XP
Processes & Methodologies
1 162 (33.26%) ITIL
2 123 (25.26%) Customer Service
3 105 (21.56%) Problem-Solving
4 70 (14.37%) Service Management
5 62 (12.73%) Agile
6 56 (11.50%) ITSM
7 54 (11.09%) Continuous Improvement
8 52 (10.68%) Change Management
9 49 (10.06%) Cybersecurity
10 47 (9.65%) DevOps
11 37 (7.60%) Mentoring
12 35 (7.19%) Infrastructure Engineering
12 35 (7.19%) Time Management
13 34 (6.98%) Project Management
14 32 (6.57%) Stakeholder Management
15 31 (6.37%) Customer Experience
16 27 (5.54%) Configuration Management
17 26 (5.34%) Incident Management
18 25 (5.13%) Problem Management
18 25 (5.13%) Process Improvement
Programming Languages
1 21 (4.31%) Python
2 19 (3.90%) Bash
3 16 (3.29%) PowerShell
3 16 (3.29%) SQL
4 15 (3.08%) COBOL
4 15 (3.08%) JavaScript
5 11 (2.26%) C#
6 4 (0.82%) Java
7 2 (0.41%) VBScript
8 1 (0.21%) R
Qualifications
1 83 (17.04%) Degree
2 80 (16.43%) Security Cleared
3 28 (5.75%) CTC Cleared
4 20 (4.11%) ITIL Foundation Certificate
5 19 (3.90%) SC Cleared
6 16 (3.29%) Microsoft Certification
7 11 (2.26%) CCNA
7 11 (2.26%) Cisco Certification
7 11 (2.26%) DBS Check
7 11 (2.26%) ITIL Certification
8 10 (2.05%) DV Cleared
9 9 (1.85%) AWS Certification
9 9 (1.85%) Network+ Certification
10 8 (1.64%) MCP
11 7 (1.44%) A+ Certification
11 7 (1.44%) Azure Certification
12 6 (1.23%) CompTIA Security+
12 6 (1.23%) PMI Certification
13 4 (0.82%) MCSE
13 4 (0.82%) PRINCE2 Certification
Quality Assurance & Compliance
1 86 (17.66%) SLA
2 19 (3.90%) GDPR
3 18 (3.70%) QA
4 12 (2.46%) Accessibility
5 11 (2.26%) ISO/IEC 27001
6 7 (1.44%) Cyber Essentials
6 7 (1.44%) PMO
7 5 (1.03%) Data Quality
8 2 (0.41%) HIPAA
8 2 (0.41%) ISO/IEC 27002 (supersedes ISO/IEC 17799)
8 2 (0.41%) ISO/IEC 27005
8 2 (0.41%) PCI DSS
8 2 (0.41%) Sarbanes-Oxley
9 1 (0.21%) NEBOSH
System Software
1 64 (13.14%) Active Directory
2 27 (5.54%) Hyper-V
3 16 (3.29%) VMware Infrastructure
4 11 (2.26%) Virtual Desktop
5 6 (1.23%) Firmware
5 6 (1.23%) Virtual Machines
6 3 (0.62%) VMware ESXi
Systems Management
1 30 (6.16%) Microsoft Intune
2 22 (4.52%) Kubernetes
3 15 (3.08%) SCCM
4 7 (1.44%) Puppet
5 6 (1.23%) Microsoft Data Protection Manager
5 6 (1.23%) SCDPM
6 3 (0.62%) Jamf Pro
6 3 (0.62%) Nessus
7 2 (0.41%) Autotask
7 2 (0.41%) Terraform
8 1 (0.21%) McAfee ePO
8 1 (0.21%) vCenter Server
8 1 (0.21%) vRealize
Vendors
1 165 (33.88%) Microsoft
2 38 (7.80%) ServiceNow
3 26 (5.34%) Cisco
4 25 (5.13%) VMware
5 15 (3.08%) Unisys
6 14 (2.87%) Citrix
6 14 (2.87%) SAP
7 12 (2.46%) Apple
7 12 (2.46%) Dell
7 12 (2.46%) Oracle
8 9 (1.85%) Adobe
8 9 (1.85%) Salesforce
9 8 (1.64%) Draytek
10 6 (1.23%) Dell Compellent
10 6 (1.23%) HP
10 6 (1.23%) Meraki
10 6 (1.23%) OpenText
10 6 (1.23%) Ubiquiti
11 5 (1.03%) Avaya
11 5 (1.03%) IBM