Service Delivery Jobs in Kent

Service Delivery
South East > Kent

The table below provides summary statistics for permanent job vacancies advertised in Kent requiring Service Delivery skills. It includes a benchmarking guide to the annual salaries offered in vacancies that cited Service Delivery over the 6 months leading up to 13 June 2024, comparing them to the same period in the previous two years.

6 months to
13 Jun 2024
Same period 2023 Same period 2022
Rank 71 64 55
Rank change year-on-year -7 -9 -2
Permanent jobs citing Service Delivery 39 28 82
As % of all permanent jobs advertised in Kent 2.38% 2.82% 5.46%
As % of the Processes & Methodologies category 3.05% 2.96% 5.63%
Number of salaries quoted 26 26 58
10th Percentile £28,500 £26,250 £31,550
25th Percentile £34,500 £32,000 £32,000
Median annual salary (50th Percentile) £42,250 £34,500 £50,000
Median % change year-on-year +22.46% -31.00% +50.38%
75th Percentile £43,750 £43,125 £68,438
90th Percentile £71,500 £59,000 £72,500
South East median annual salary £46,500 £45,600 £51,500
% change year-on-year +1.97% -11.46% +3.00%

All Process and Methodology Skills
Kent

Service Delivery falls under the Processes and Methodologies category. For comparison with the information above, the following table provides summary statistics for all permanent job vacancies requiring process or methodology skills in Kent.

Permanent vacancies with a requirement for process or methodology skills 1,277 947 1,457
As % of all permanent jobs advertised in Kent 77.77% 95.27% 97.00%
Number of salaries quoted 922 483 711
10th Percentile £26,250 £27,500 £27,000
25th Percentile £32,500 £35,000 £34,250
Median annual salary (50th Percentile) £45,000 £47,500 £45,000
Median % change year-on-year -5.26% +5.56% +5.88%
75th Percentile £60,000 £60,800 £60,000
90th Percentile £70,000 £68,750 £80,000
South East median annual salary £50,000 £55,000 £55,000
% change year-on-year -9.09% - +10.00%

Service Delivery
Job Vacancy Trend in Kent

Job postings citing Service Delivery as a proportion of all IT jobs advertised in Kent.

Job vacancy trend for Service Delivery in Kent

Service Delivery
Salary Trend in Kent

3-month moving average salary quoted in jobs citing Service Delivery in Kent.

Salary trend for Service Delivery in Kent

Service Delivery
Salary Histogram in Kent

Salary distribution for jobs citing Service Delivery in Kent over the 6 months to 13 June 2024.

Salary histogram for Service Delivery in Kent

Service Delivery
Job Locations in Kent

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing Service Delivery within the Kent region over the 6 months to 13 June 2024. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Past 6 Months
Median Salary
% Change
on Same Period
Last Year
Live
Jobs
Chatham +17 13 £42,500 -55.84% 1
Maidstone +8 4 £34,500 +25.45% 1
Tunbridge Wells - 4 £35,000 -
Sevenoaks - 2 £52,500 -
Sittingbourne +1 1 - -
Gravesend - 1 £42,000 -
Service Delivery
South East

Service Delivery
Co-occurring Skills and Capabilities in Kent by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same employment type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 6 (15.38%) SharePoint
2 5 (12.82%) Microsoft Exchange
Applications
1 4 (10.26%) Microsoft Excel
1 4 (10.26%) Microsoft Office
2 3 (7.69%) Microsoft PowerPoint
Cloud Services
1 13 (33.33%) Microsoft 365
2 9 (23.08%) Azure
3 6 (15.38%) Entra ID
4 2 (5.13%) GCP
4 2 (5.13%) Power Automate
5 1 (2.56%) AWS
5 1 (2.56%) Power Platform
Communications & Networking
1 6 (15.38%) LAN
1 6 (15.38%) WAN
1 6 (15.38%) Wireless
1 6 (15.38%) WLAN
2 5 (12.82%) Wi-Fi
3 1 (2.56%) Firewall
Database & Business Intelligence
1 1 (2.56%) Power BI
Development Applications
1 2 (5.13%) Jenkins
General
1 18 (46.15%) Social Skills
2 8 (20.51%) Finance
2 8 (20.51%) Inclusion and Diversity
3 5 (12.82%) Telecoms
4 4 (10.26%) Retail
5 3 (7.69%) Organisational Skills
6 2 (5.13%) Analytical Skills
7 1 (2.56%) Law
7 1 (2.56%) Local Government
Job Titles
1 15 (38.46%) Analyst
2 9 (23.08%) Service Manager
3 8 (20.51%) Delivery Manager
3 8 (20.51%) Service Delivery Manager
4 6 (15.38%) Support Analyst
4 6 (15.38%) Technical Manager
4 6 (15.38%) Technical Services Manager
5 5 (12.82%) Technical Delivery Manager
5 5 (12.82%) Technical Service Delivery Manager
6 4 (10.26%) Lead
7 3 (7.69%) Business Analyst
7 3 (7.69%) Business Consultant
7 3 (7.69%) Consultant
7 3 (7.69%) Help Desk Analyst
7 3 (7.69%) Service Analyst
7 3 (7.69%) Service Delivery Analyst
8 2 (5.13%) IT Manager
8 2 (5.13%) IT Project Manager
8 2 (5.13%) Project Manager
8 2 (5.13%) Team Leader
Libraries, Frameworks & Software Standards
1 2 (5.13%) Web Services
Miscellaneous
1 4 (10.26%) Self-Motivation
2 3 (7.69%) Management Information System
2 3 (7.69%) Mobile App
3 2 (5.13%) Digital Media
4 1 (2.56%) Analytical Mindset
4 1 (2.56%) Data Centre
4 1 (2.56%) Driving Licence
4 1 (2.56%) Housing Association
4 1 (2.56%) PMI
Operating Systems
1 8 (20.51%) Windows
2 6 (15.38%) Windows 10
3 1 (2.56%) Linux
3 1 (2.56%) Windows Server
Processes & Methodologies
1 19 (48.72%) Customer Service
2 11 (28.21%) ITIL
3 7 (17.95%) Change Management
3 7 (17.95%) Continuous Improvement
3 7 (17.95%) Line Management
3 7 (17.95%) Problem-Solving
4 6 (15.38%) Inventory Management
4 6 (15.38%) Mentoring
5 5 (12.82%) Data Protection
5 5 (12.82%) Mathematics
6 4 (10.26%) Project Management
6 4 (10.26%) Service Management
7 3 (7.69%) Computer Science
7 3 (7.69%) CRM
7 3 (7.69%) Incident Management
7 3 (7.69%) PRINCE2
7 3 (7.69%) Release Management
7 3 (7.69%) Reverse Engineering
7 3 (7.69%) Stakeholder Management
7 3 (7.69%) Time Management
Programming Languages
1 3 (7.69%) SQL
Qualifications
1 3 (7.69%) Degree
2 2 (5.13%) ITIL Certification
2 2 (5.13%) ITIL Foundation Certificate
3 1 (2.56%) BPSS Clearance
3 1 (2.56%) CTC Cleared
3 1 (2.56%) PMI Certification
3 1 (2.56%) PMP
3 1 (2.56%) Security Cleared
Quality Assurance & Compliance
1 11 (28.21%) SLA
2 3 (7.69%) Accessibility
2 3 (7.69%) PMO
3 2 (5.13%) GDPR
4 1 (2.56%) ISO/IEC 27001
4 1 (2.56%) QA
System Software
1 12 (30.77%) Active Directory
2 3 (7.69%) VMware Infrastructure
3 2 (5.13%) Hyper-V
4 1 (2.56%) Virtual Desktop
Systems Management
1 6 (15.38%) Microsoft Intune
2 2 (5.13%) Kubernetes
2 2 (5.13%) Terraform
Vendors
1 16 (41.03%) Microsoft
2 3 (7.69%) VMware
3 2 (5.13%) Civica
4 1 (2.56%) Citrix