Support Analyst Jobs in the South East

Support Analyst
England > South East

The median Support Analyst salary in the South East is £32,500 per year according to job vacancies posted during the 6 months to 20 May 2024.

The first table below provides salary benchmarking and summary statistics including a comparison to same period in the previous 2 years.

6 months to
20 May 2024
Same period 2023 Same period 2022
Rank 142 220 207
Rank change year-on-year +78 -13 0
Permanent jobs requiring a Support Analyst 313 208 343
As % of all permanent jobs advertised in the South East 1.85% 1.45% 1.70%
As % of the Job Titles category 1.97% 1.61% 1.76%
Number of salaries quoted 234 168 290
10th Percentile £23,250 £23,175 £23,500
25th Percentile £26,250 £25,500 £25,750
Median annual salary (50th Percentile) £32,500 £30,500 £29,000
Median % change year-on-year +6.56% +5.17% -3.33%
75th Percentile £43,750 £35,000 £37,500
90th Percentile £53,750 £42,500 £43,750
England median annual salary £35,000 £34,790 £32,500
% change year-on-year +0.60% +7.05% -1.52%

All Permanent IT Job Vacancies
South East

The following table is for comparison with the above and includes summary statistics for all permanent IT job vacancies advertised in the South East. Most job vacancies include a discernible job title that can be normalized. As such, the figures in the second row provide an indication of the number of permanent jobs in our overall sample.

Permanent vacancies in the South East with a recognized job title 15,876 12,953 19,459
% of permanent jobs with a recognized job title 94.03% 90.33% 96.43%
Number of salaries quoted 11,350 8,186 12,492
10th Percentile £27,500 £29,750 £30,000
25th Percentile £36,032 £40,000 £40,000
Median annual salary (50th Percentile) £50,000 £55,000 £55,000
Median % change year-on-year -9.09% - +10.00%
75th Percentile £65,000 £71,250 £70,000
90th Percentile £77,500 £85,000 £82,500
England median annual salary £53,000 £60,800 £60,000
% change year-on-year -12.83% +1.33% +9.09%

Support Analyst
Job Vacancy Trend in the South East

Job postings that featured Support Analyst in the job title as a proportion of all IT jobs advertised in the South East.

Job vacancy trend for Support Analyst in the South East

Support Analyst
Salary Trend in the South East

3-month moving average salary quoted in jobs citing Support Analyst in the South East.

Salary trend for Support Analyst in the South East

Support Analyst
Salary Histogram in the South East

Salary distribution for jobs citing Support Analyst in the South East over the 6 months to 20 May 2024.

Salary histogram for Support Analyst in the South East

Support Analyst
Job Locations in the South East

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing Support Analyst within the South East region over the 6 months to 20 May 2024. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Past 6 Months
Median Salary
% Change
on Same Period
Last Year
Live
Jobs
Thames Valley +75 149 £32,500 +8.33% 17
Surrey +13 70 £32,500 -4.41% 4
Berkshire +36 58 £30,000 +4.58% 4
Oxfordshire +47 52 £37,500 +7.14% 6
Kent +22 48 £25,000 -18.03% 3
Buckinghamshire -2 39 £32,500 +30.00% 7
Hampshire -27 31 £30,000 +10.09% 9
East Sussex +7 6 £52,500 +89.19%
West Sussex +27 4 £46,250 +54.17%
Sussex - 2 £32,500 -
Support Analyst
England

Support Analyst Skill Set
Top 30 Co-occurring Skills and Capabilities in the South East

For the 6 months to 20 May 2024, Support Analyst job roles required the following skills and capabilities in order of popularity. The figures indicate the absolute number co-occurrences and as a proportion of all permanent job ads across the South East region featuring Support Analyst in the job title.

1 118 (37.70%) Social Skills
2 105 (33.55%) Microsoft
3 103 (32.91%) Windows
3 103 (32.91%) Problem-Solving
4 102 (32.59%) Microsoft 365
5 89 (28.43%) ITIL
6 84 (26.84%) Customer Service
7 76 (24.28%) Microsoft Office
8 73 (23.32%) Active Directory
9 69 (22.04%) SLA
10 63 (20.13%) Security Cleared
11 59 (18.85%) Degree
12 58 (18.53%) Analytical Skills
12 58 (18.53%) Windows 10
13 56 (17.89%) Incident Management
13 56 (17.89%) Finance
14 49 (15.65%) SQL
15 41 (13.10%) SC Cleared
16 40 (12.78%) ERP
16 40 (12.78%) Actionable Insight
17 39 (12.46%) Unix
17 39 (12.46%) Oracle
18 36 (11.50%) WebLogic
18 36 (11.50%) Remedy
19 31 (9.90%) Azure
20 29 (9.27%) SharePoint
21 28 (8.95%) Microsoft Exchange
21 28 (8.95%) Service Management
22 27 (8.63%) DHCP
22 27 (8.63%) DNS

Support Analyst Skill Set
Co-occurring Skills and Capabilities in the South East by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same employment type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 36 (11.50%) WebLogic
2 29 (9.27%) SharePoint
3 28 (8.95%) Microsoft Exchange
4 14 (4.47%) Oracle Service Bus
5 2 (0.64%) IIS
6 1 (0.32%) Confluence
Applications
1 76 (24.28%) Microsoft Office
2 17 (5.43%) Microsoft Excel
3 15 (4.79%) MS Visio
Business Applications
1 14 (4.47%) Remedy ITSM
2 9 (2.88%) Dynamics CRM
3 6 (1.92%) SAP S/4HANA
4 5 (1.60%) Dynamics GP
5 4 (1.28%) NetSuite
6 3 (0.96%) Dynamics NAV
7 1 (0.32%) Infor M3
7 1 (0.32%) JDE OneWorld
7 1 (0.32%) JDE World
Cloud Services
1 102 (32.59%) Microsoft 365
2 31 (9.90%) Azure
3 13 (4.15%) SaaS
4 10 (3.19%) Dynamics 365
5 9 (2.88%) Power Platform
6 8 (2.56%) AWS
7 6 (1.92%) Entra ID
7 6 (1.92%) WhatsApp
8 4 (1.28%) PowerApps
9 3 (0.96%) Power Automate
10 2 (0.64%) IaaS
10 2 (0.64%) Mimecast
10 2 (0.64%) OneDrive
10 2 (0.64%) PaaS
11 1 (0.32%) Azure Sentinel
11 1 (0.32%) Google Workspace
Communications & Networking
1 27 (8.63%) DHCP
1 27 (8.63%) DNS
2 22 (7.03%) Firewall
3 11 (3.51%) VoIP
4 9 (2.88%) VPN
5 7 (2.24%) WAN
5 7 (2.24%) Wi-Fi
6 6 (1.92%) TCP/IP
6 6 (1.92%) Wireless
7 4 (1.28%) Internet
7 4 (1.28%) SD-WAN
8 3 (0.96%) LAN
9 2 (0.64%) Intranet
9 2 (0.64%) Remote Desktop
9 2 (0.64%) WLAN
9 2 (0.64%) WPA
10 1 (0.32%) Cisco ASA
Database & Business Intelligence
1 22 (7.03%) Elasticsearch
2 16 (5.11%) Oracle Database
3 14 (4.47%) Oracle Database 10g
3 14 (4.47%) Oracle Database 11g
3 14 (4.47%) VLDB
4 11 (3.51%) SQL Server
5 6 (1.92%) Power BI
6 2 (0.64%) SQL Server Integration Services
7 1 (0.32%) Amazon RDS
7 1 (0.32%) DB2
Development Applications
1 3 (0.96%) JIRA
General
1 118 (37.70%) Social Skills
2 58 (18.53%) Analytical Skills
3 56 (17.89%) Finance
4 22 (7.03%) Police
5 19 (6.07%) Manufacturing
6 17 (5.43%) Legal
7 16 (5.11%) Telecoms
8 8 (2.56%) Law
9 6 (1.92%) Banking
9 6 (1.92%) Billing
9 6 (1.92%) Documentation Skills
9 6 (1.92%) Investment Banking
9 6 (1.92%) Private Banking
10 5 (1.60%) Automotive
10 5 (1.60%) Military
10 5 (1.60%) Public Sector
11 4 (1.28%) Marketing
11 4 (1.28%) Pharmaceutical
12 1 (0.32%) Inclusion and Diversity
12 1 (0.32%) Wearables
Libraries, Frameworks & Software Standards
1 22 (7.03%) J2EE
1 22 (7.03%) Java EE
1 22 (7.03%) Spring
2 6 (1.92%) .NET
2 6 (1.92%) Middleware
3 2 (0.64%) Software Packaging
Miscellaneous
1 16 (5.11%) Driving Licence
2 12 (3.83%) Enterprise Software
2 12 (3.83%) Management Information System
3 10 (3.19%) Analytical Mindset
4 5 (1.60%) e-Learning
4 5 (1.60%) iPad
5 4 (1.28%) Educational Technology
5 4 (1.28%) Life Science
6 3 (0.96%) Onboarding
6 3 (0.96%) Video Conferencing
7 2 (0.64%) Cyber Threat
7 2 (0.64%) Foreign Exchange (FX)
7 2 (0.64%) NHS
7 2 (0.64%) Self-Motivation
7 2 (0.64%) Smartphone
8 1 (0.32%) CCTV
8 1 (0.32%) CMDB
8 1 (0.32%) Greenfield Project
8 1 (0.32%) Handset
8 1 (0.32%) Linux Command Line
Operating Systems
1 103 (32.91%) Windows
2 58 (18.53%) Windows 10
3 39 (12.46%) Unix
4 24 (7.67%) Windows Server
5 23 (7.35%) Linux
6 14 (4.47%) Solaris
7 6 (1.92%) Windows Server 2016
8 5 (1.60%) Windows Server 2012
9 3 (0.96%) Android
9 3 (0.96%) Apple iOS
9 3 (0.96%) Windows Server 2019
10 2 (0.64%) Mac OS
10 2 (0.64%) Windows 7
11 1 (0.32%) Windows Mobile
Processes & Methodologies
1 103 (32.91%) Problem-Solving
2 89 (28.43%) ITIL
3 84 (26.84%) Customer Service
4 56 (17.89%) Incident Management
5 40 (12.78%) Actionable Insight
5 40 (12.78%) ERP
6 28 (8.95%) Service Management
7 24 (7.67%) Service Delivery
8 22 (7.03%) Containerisation
8 22 (7.03%) Enterprise Architecture
8 22 (7.03%) Enterprise Search
8 22 (7.03%) Impact Assessments
8 22 (7.03%) Information Management
9 20 (6.39%) Performance Tuning
9 20 (6.39%) Problem Management
10 19 (6.07%) Agile
11 17 (5.43%) Project Management
12 16 (5.11%) ITSM
13 14 (4.47%) Artificial Intelligence
13 14 (4.47%) Performance Monitoring
Programming Languages
1 49 (15.65%) SQL
2 25 (7.99%) Shell Script
3 23 (7.35%) Java
4 15 (4.79%) PL/SQL
5 7 (2.24%) JavaScript
6 3 (0.96%) C
6 3 (0.96%) C#
6 3 (0.96%) Perl
7 2 (0.64%) COBOL
7 2 (0.64%) PowerShell
7 2 (0.64%) T-SQL
Qualifications
1 63 (20.13%) Security Cleared
2 59 (18.85%) Degree
3 41 (13.10%) SC Cleared
4 11 (3.51%) DV Cleared
5 7 (2.24%) NVQ Level 3
6 4 (1.28%) BPSS Clearance
6 4 (1.28%) DBS Check
7 3 (0.96%) A+ Certification
7 3 (0.96%) Microsoft Certification
7 3 (0.96%) Network+ Certification
8 2 (0.64%) ITIL Certification
9 1 (0.32%) Computer Science Degree
9 1 (0.32%) ITIL Foundation Certificate
Quality Assurance & Compliance
1 69 (22.04%) SLA
2 2 (0.64%) ISO/IEC 27001
2 2 (0.64%) PCI DSS
2 2 (0.64%) PMO
2 2 (0.64%) Sarbanes-Oxley
3 1 (0.32%) Data Quality
3 1 (0.32%) QA
System Software
1 73 (23.32%) Active Directory
2 14 (4.47%) Oracle RAC
3 7 (2.24%) VMware Infrastructure
4 4 (1.28%) Microsoft Virtual Server
4 4 (1.28%) Virtual Servers
5 2 (0.64%) Hyper-V
6 1 (0.32%) Virtual Desktop
Systems Management
1 22 (7.03%) OpenSSO
1 22 (7.03%) Single Sign-On
2 14 (4.47%) Data Guard
2 14 (4.47%) Oracle RMAN
3 9 (2.88%) Microsoft Intune
4 6 (1.92%) SCCM
5 3 (0.96%) WSUS
6 1 (0.32%) ZENworks
Vendors
1 105 (33.55%) Microsoft
2 39 (12.46%) Oracle
3 36 (11.50%) Remedy
4 15 (4.79%) Cisco
5 14 (4.47%) Sun
6 12 (3.83%) WatchGuard
7 10 (3.19%) SAP
8 9 (2.88%) BT
9 8 (2.56%) HP
9 8 (2.56%) VMware
10 7 (2.24%) Bloomberg
11 6 (1.92%) Apple
11 6 (1.92%) Dell
11 6 (1.92%) Sage
12 5 (1.60%) Palo Alto
13 4 (1.28%) Citrix
13 4 (1.28%) Salesforce
14 3 (0.96%) ServiceNow
15 2 (0.64%) Meraki
15 2 (0.64%) Murex