Service Delivery Jobs in the North of England

Service Delivery
England > North of England

The following table provides summary statistics for permanent job vacancies advertised in the North of England with a requirement for Service Delivery skills. Included is a benchmarking guide to the salaries offered in vacancies that have cited Service Delivery over the 6 months to 3 June 2024 with a comparison to the same period in the previous 2 years.

6 months to
3 Jun 2024
Same period 2023 Same period 2022
Rank 87 131 75
Rank change year-on-year +44 -56 +42
Permanent jobs citing Service Delivery 485 432 720
As % of all permanent jobs advertised in the North of England 2.55% 2.70% 3.88%
As % of the Processes & Methodologies category 3.15% 2.79% 4.13%
Number of salaries quoted 317 246 485
10th Percentile £24,960 £26,250 £24,875
25th Percentile £31,250 £32,625 £29,750
Median annual salary (50th Percentile) £42,500 £50,000 £44,000
Median % change year-on-year -15.00% +13.64% -1.12%
75th Percentile £57,500 £65,313 £55,750
90th Percentile £71,440 £77,500 £71,150
England median annual salary £50,000 £52,500 £51,000
% change year-on-year -4.76% +2.94% +2.00%

All Process and Methodology Skills
North of England

Service Delivery is in the Processes and Methodologies category. The following table is for comparison with the above and provides summary statistics for all permanent job vacancies advertised in the North of England with a requirement for process or methodology skills.

Permanent vacancies with a requirement for process or methodology skills 15,421 15,501 17,447
As % of all permanent jobs advertised in the North of England 81.11% 96.75% 94.13%
Number of salaries quoted 11,582 7,803 10,719
10th Percentile £27,500 £31,250 £29,000
25th Percentile £37,000 £40,000 £38,467
Median annual salary (50th Percentile) £50,000 £55,000 £50,000
Median % change year-on-year -9.09% +10.00% +5.26%
75th Percentile £65,000 £70,000 £66,250
90th Percentile £79,225 £81,250 £80,000
England median annual salary £55,000 £62,500 £60,000
% change year-on-year -12.00% +4.17% +9.09%

Service Delivery
Job Vacancy Trend in the North of England

Job postings citing Service Delivery as a proportion of all IT jobs advertised in the North of England.

Job vacancy trend for Service Delivery in the North of England

Service Delivery
Salary Trend in the North of England

3-month moving average salary quoted in jobs citing Service Delivery in the North of England.

Salary trend for Service Delivery in the North of England

Service Delivery
Salary Histogram in the North of England

Salary distribution for jobs citing Service Delivery in the North of England over the 6 months to 3 June 2024.

Salary histogram for Service Delivery in the North of England

Service Delivery
Job Locations in the North of England

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing Service Delivery within the North of England region over the 6 months to 3 June 2024. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Past 6 Months
Median Salary
% Change
on Same Period
Last Year
Live
Jobs
North West +28 250 £50,000 +5.26% 89
Yorkshire +39 160 £42,500 -24.11% 47
North East +31 78 £24,960 -30.67% 19
Service Delivery
England

Service Delivery
Co-occurring Skills and Capabilities in the North of England by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same employment type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 13 (2.68%) Microsoft Exchange
2 10 (2.06%) SharePoint
3 4 (0.82%) CMS
4 3 (0.62%) IIS
5 2 (0.41%) Confluence
Applications
1 23 (4.74%) Microsoft Excel
2 20 (4.12%) Microsoft Office
3 4 (0.82%) Microsoft PowerPoint
4 1 (0.21%) Adobe Creative Suite
4 1 (0.21%) Adobe Illustrator
4 1 (0.21%) Chatbot
4 1 (0.21%) InDesign
4 1 (0.21%) MS Visio
4 1 (0.21%) Photoshop
4 1 (0.21%) Spreadsheet
Business Applications
1 7 (1.44%) NEC Housing
2 5 (1.03%) SAP HCM
3 3 (0.62%) SAP ERP
3 3 (0.62%) SAP HR
3 3 (0.62%) Workday HCM
4 2 (0.41%) Oracle EBS
4 2 (0.41%) Remedy ITSM
5 1 (0.21%) BambooHR
5 1 (0.21%) Dynamics GP
5 1 (0.21%) iTrent
5 1 (0.21%) Magento
5 1 (0.21%) Oracle SCM
5 1 (0.21%) Primavera
Cloud Services
1 36 (7.42%) Azure
2 29 (5.98%) Microsoft 365
3 23 (4.74%) Power Platform
4 21 (4.33%) SaaS
5 11 (2.27%) AWS
6 9 (1.86%) PowerApps
7 7 (1.44%) IaaS
8 6 (1.24%) Amazon S3
9 5 (1.03%) Azure DevOps
9 5 (1.03%) PaaS
9 5 (1.03%) Power Automate
10 4 (0.82%) Amazon EC2
11 3 (0.62%) SuccessFactors
12 2 (0.41%) Amazon ECS
12 2 (0.41%) AWS CloudFormation
12 2 (0.41%) AWS Fargate
12 2 (0.41%) AWS Lambda
12 2 (0.41%) CloudFront
12 2 (0.41%) Entra ID
12 2 (0.41%) Serverless
Communications & Networking
1 32 (6.60%) Firewall
2 24 (4.95%) WAN
3 22 (4.54%) LAN
4 18 (3.71%) Network Security
5 15 (3.09%) Wi-Fi
6 13 (2.68%) VPN
7 12 (2.47%) Internet
8 11 (2.27%) TCP/IP
8 11 (2.27%) VoIP
9 10 (2.06%) WLAN
10 7 (1.44%) Wireless
11 6 (1.24%) DHCP
11 6 (1.24%) DNS
11 6 (1.24%) SD-WAN
12 5 (1.03%) SAN
12 5 (1.03%) VLAN
13 4 (0.82%) NAS
13 4 (0.82%) SSL
13 4 (0.82%) Unified Communications
14 3 (0.62%) Remote Desktop
Database & Business Intelligence
1 14 (2.89%) Power BI
2 10 (2.06%) SQL Server
3 6 (1.24%) Data Warehouse
4 3 (0.62%) MySQL
4 3 (0.62%) RDBMS
4 3 (0.62%) Relational Database
5 2 (0.41%) DynamoDB
5 2 (0.41%) GIS
5 2 (0.41%) Metadata
5 2 (0.41%) MongoDB
5 2 (0.41%) PostgreSQL
5 2 (0.41%) Redis
6 1 (0.21%) Oracle Reports
6 1 (0.21%) SAP HANA
Development Applications
1 2 (0.41%) JIRA
2 1 (0.21%) Atlassian Bamboo
General
1 212 (43.71%) Social Skills
2 106 (21.86%) Finance
3 52 (10.72%) Retail
4 47 (9.69%) Public Sector
5 44 (9.07%) Analytical Skills
6 30 (6.19%) Legal
7 26 (5.36%) Organisational Skills
8 23 (4.74%) Law
9 20 (4.12%) Marketing
10 16 (3.30%) Inclusion and Diversity
11 11 (2.27%) Local Government
12 8 (1.65%) Telecoms
13 7 (1.44%) Financial Institution
13 7 (1.44%) Manufacturing
13 7 (1.44%) Police
14 5 (1.03%) Aerospace
15 2 (0.41%) Games
15 2 (0.41%) Influencing Skills
15 2 (0.41%) Presentation Skills
16 1 (0.21%) Tech for Good
Job Titles
1 76 (15.67%) Service Manager
2 73 (15.05%) Analyst
3 49 (10.10%) Delivery Manager
3 49 (10.10%) Service Delivery Manager
4 45 (9.28%) Lead
5 39 (8.04%) IT Manager
6 32 (6.60%) Consultant
7 29 (5.98%) Senior
8 28 (5.77%) IT Support
9 20 (4.12%) Applications Manager
10 19 (3.92%) Data Analyst
10 19 (3.92%) Head of IT
11 18 (3.71%) Architect
11 18 (3.71%) Coordinator
12 16 (3.30%) Change Manager
12 16 (3.30%) Implementation Manager
12 16 (3.30%) Junior
13 15 (3.09%) Head of Design
13 15 (3.09%) IT Services Manager
13 15 (3.09%) Support Manager
Libraries, Frameworks & Software Standards
1 17 (3.51%) EDI
2 6 (1.24%) Flash
3 3 (0.62%) .NET
3 3 (0.62%) .NET Core
3 3 (0.62%) AngularJS
4 2 (0.41%) .NET Framework
4 2 (0.41%) ASP.NET
4 2 (0.41%) AWS CDK
4 2 (0.41%) Node.js
5 1 (0.21%) Oracle Fusion
5 1 (0.21%) SAML
Miscellaneous
1 34 (7.01%) Self-Motivation
2 22 (4.54%) Driving Licence
3 18 (3.71%) Data Centre
4 15 (3.09%) Management Information System
5 11 (2.27%) Fat Client
5 11 (2.27%) Product Ownership
5 11 (2.27%) Thin Client
6 10 (2.06%) PMI
7 8 (1.65%) Public Cloud
8 7 (1.44%) Cloud Native
9 5 (1.03%) Low-Code
9 5 (1.03%) Onboarding
9 5 (1.03%) PropTech
9 5 (1.03%) Replication
10 4 (0.82%) Renewable Energy
10 4 (0.82%) Security Operations Centre
11 3 (0.62%) Analytical Mindset
11 3 (0.62%) NHS
11 3 (0.62%) Private Cloud
11 3 (0.62%) Team-Oriented Environment
Operating Systems
1 44 (9.07%) Windows
2 16 (3.30%) Windows Server
3 12 (2.47%) Linux
4 9 (1.86%) Windows 10
5 4 (0.82%) Windows Server 2012
6 3 (0.62%) Unix
6 3 (0.62%) Windows Server 2008
7 1 (0.21%) Android
7 1 (0.21%) Apple iOS
7 1 (0.21%) Windows 7
7 1 (0.21%) Windows Server 2016
7 1 (0.21%) Windows Server 2019
Processes & Methodologies
1 157 (32.37%) ITIL
2 115 (23.71%) Problem-Solving
3 96 (19.79%) Service Management
4 87 (17.94%) Continuous Improvement
5 75 (15.46%) Customer Service
6 72 (14.85%) Change Management
6 72 (14.85%) ITSM
7 70 (14.43%) Project Management
8 61 (12.58%) Agile
9 52 (10.72%) Coaching
10 47 (9.69%) Actionable Insight
11 45 (9.28%) Stakeholder Management
12 44 (9.07%) Data Management
13 43 (8.87%) Decision-Making
13 43 (8.87%) Mentoring
14 41 (8.45%) Service Design
15 37 (7.63%) Line Management
16 36 (7.42%) Roadmaps
17 33 (6.80%) Problem Management
18 32 (6.60%) People Management
Programming Languages
1 22 (4.54%) SQL
2 11 (2.27%) PowerShell
3 7 (1.44%) Python
4 5 (1.03%) VB
5 2 (0.41%) C#
5 2 (0.41%) Java
6 1 (0.21%) Bash
6 1 (0.21%) T-SQL
Qualifications
1 58 (11.96%) Degree
2 37 (7.63%) Security Cleared
3 25 (5.15%) Computer Science Degree
4 23 (4.74%) CISSP
5 16 (3.30%) PMI Certification
5 16 (3.30%) SC Cleared
6 14 (2.89%) Cisco Certification
7 10 (2.06%) ITIL Certification
8 9 (1.86%) CCNA
9 8 (1.65%) Microsoft Certification
10 7 (1.44%) AWS Certification
11 6 (1.24%) AWS Certified Solutions Architect
11 6 (1.24%) MCSE
11 6 (1.24%) PMP
12 5 (1.03%) CCIE
12 5 (1.03%) MCP
13 4 (0.82%) ITIL Foundation Certificate
13 4 (0.82%) MCSA
14 3 (0.62%) DBS Check
14 3 (0.62%) HND
Quality Assurance & Compliance
1 65 (13.40%) SLA
2 18 (3.71%) GDPR
3 13 (2.68%) ISO/IEC 27001
3 13 (2.68%) QA
4 11 (2.27%) Accessibility
5 10 (2.06%) Cyber Essentials
6 9 (1.86%) Data Quality
7 5 (1.03%) Actionable Recommendations
7 5 (1.03%) Cyber Essentials PLUS
7 5 (1.03%) PMO
8 4 (0.82%) NIST
8 4 (0.82%) TickIT
9 3 (0.62%) ISO 9001
10 2 (0.41%) Disclosure Scotland
10 2 (0.41%) GRC
11 1 (0.21%) NEBOSH
11 1 (0.21%) PCI DSS
System Software
1 43 (8.87%) Active Directory
2 11 (2.27%) VMware Infrastructure
3 4 (0.82%) Hyper-V
3 4 (0.82%) vSphere
4 2 (0.41%) Docker
4 2 (0.41%) Firmware
4 2 (0.41%) VMware ESXi
5 1 (0.21%) DFS Replication
5 1 (0.21%) Virtual Machines
Systems Management
1 21 (4.33%) SCCM
2 12 (2.47%) Microsoft Intune
3 6 (1.24%) WSUS
4 4 (0.82%) Kubernetes
5 3 (0.62%) Terraform
6 2 (0.41%) CSIRT
6 2 (0.41%) Failover Clustering
6 2 (0.41%) Progress Chef
7 1 (0.21%) EMC NetWorker
7 1 (0.21%) Nagios
7 1 (0.21%) Single Sign-On
Vendors
1 93 (19.18%) Microsoft
2 30 (6.19%) VMware
3 23 (4.74%) ServiceNow
4 15 (3.09%) Salesforce
5 9 (1.86%) Oracle
6 8 (1.65%) Cisco
6 8 (1.65%) SAP
7 7 (1.44%) NEC
8 5 (1.03%) Adobe
8 5 (1.03%) Apple
8 5 (1.03%) Automation Anywhere
8 5 (1.03%) iManage
8 5 (1.03%) Meraki
9 4 (0.82%) Citrix
9 4 (0.82%) Computacenter
9 4 (0.82%) Remedy
9 4 (0.82%) Veeam
9 4 (0.82%) Workday
10 2 (0.41%) Dell
10 2 (0.41%) Sage