IT Support Analyst Jobs in London

IT Support Analyst
England > London

The median IT Support Analyst salary in London is £36,000 per year, according to job vacancies posted during the 6 months leading to 12 June 2024.

The table below provides salary benchmarking and summary statistics, comparing them to the same period in the previous two years.

6 months to
12 Jun 2024
Same period 2023 Same period 2022
Rank 398 449 718
Rank change year-on-year +51 +269 -180
Permanent jobs requiring an IT Support Analyst 113 154 208
As % of all permanent jobs advertised in London 0.46% 0.49% 0.28%
As % of the Job Titles category 0.48% 0.52% 0.29%
Number of salaries quoted 95 138 181
10th Percentile £27,189 £28,500 £28,000
25th Percentile £30,500 £31,250 £30,000
Median annual salary (50th Percentile) £36,000 £36,250 £35,000
Median % change year-on-year -0.69% +3.57% +3.70%
75th Percentile £43,750 £42,500 £46,250
90th Percentile £48,750 £50,000 £57,500
England median annual salary £31,500 £31,000 £29,000
% change year-on-year +1.61% +6.90% -

All Permanent IT Job Vacancies
London

For comparison with the information above, the following table provides summary statistics for all permanent IT job vacancies in London. Most job vacancies include a discernible job title that can be normalized. As such, the figures in the second row provide an indication of the number of permanent jobs in our overall sample.

Permanent vacancies in London with a recognized job title 23,403 29,645 71,541
% of permanent jobs with a recognized job title 94.44% 94.97% 96.13%
Number of salaries quoted 17,198 22,316 34,853
10th Percentile £37,500 £41,750 £41,250
25th Percentile £50,000 £54,988 £52,500
Median annual salary (50th Percentile) £70,000 £72,500 £70,000
Median % change year-on-year -3.45% +3.57% -
75th Percentile £93,750 £95,000 £91,250
90th Percentile £115,000 £115,000 £110,000
England median annual salary £52,500 £60,713 £60,000
% change year-on-year -13.53% +1.19% +9.09%

IT Support Analyst
Job Vacancy Trend in London

Job postings that featured IT Support Analyst in the job title as a proportion of all IT jobs advertised in London.

Job vacancy trend for IT Support Analyst in London

IT Support Analyst
Salary Trend in London

3-month moving average salary quoted in jobs citing IT Support Analyst in London.

Salary trend for IT Support Analyst in London

IT Support Analyst
Salary Histogram in London

Salary distribution for jobs citing IT Support Analyst in London over the 6 months to 12 June 2024.

Salary histogram for IT Support Analyst in London

IT Support Analyst
Job Locations in London

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing IT Support Analyst within the London region over the 6 months to 12 June 2024. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Past 6 Months
Median Salary
% Change
on Same Period
Last Year
Live
Jobs
Central London +21 25 £46,000 +31.43% 1
South London -2 10 £29,500 -13.24% 1
North London +1 4 £35,000 -6.67%
East London +16 3 £32,500 -10.96%
West London -5 3 £29,675 -12.72% 1
IT Support Analyst
England

IT Support Analyst Skill Set
Top 30 Co-occurring Skills and Capabilities in London

For the 6 months to 12 June 2024, IT Support Analyst job roles required the following skills and capabilities in order of popularity. The figures indicate the absolute number co-occurrences and as a proportion of all permanent job ads across the London region featuring IT Support Analyst in the job title.

1 88 (77.88%) Microsoft 365
2 84 (74.34%) Windows
3 63 (55.75%) Microsoft
4 57 (50.44%) Active Directory
5 45 (39.82%) Windows 10
6 43 (38.05%) Azure
7 34 (30.09%) Social Skills
8 28 (24.78%) Microsoft Office
9 26 (23.01%) Problem-Solving
10 25 (22.12%) Customer Service
11 24 (21.24%) Entra ID
12 23 (20.35%) ITIL
13 21 (18.58%) Finance
13 21 (18.58%) Law
14 19 (16.81%) Legal
14 19 (16.81%) Degree
14 19 (16.81%) Microsoft Exchange
15 18 (15.93%) Jamf Pro
16 17 (15.04%) VPN
17 16 (14.16%) Analytical Skills
18 15 (13.27%) iManage
18 15 (13.27%) Mac OS
18 15 (13.27%) Firewall
18 15 (13.27%) ITSM
18 15 (13.27%) Document Management
19 13 (11.50%) Wi-Fi
20 12 (10.62%) Video Conferencing
20 12 (10.62%) Microsoft Intune
20 12 (10.62%) ServiceNow
21 11 (9.73%) VMware

IT Support Analyst Skill Set
Co-occurring Skills and Capabilities in London by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same employment type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 19 (16.81%) Microsoft Exchange
2 8 (7.08%) SharePoint
3 1 (0.88%) CMS
3 1 (0.88%) SharePoint 2013
Applications
1 28 (24.78%) Microsoft Office
2 5 (4.42%) Microsoft Excel
2 5 (4.42%) Microsoft PowerPoint
Business Applications
1 2 (1.77%) Carpe Diem
2 1 (0.88%) Elite 3E
2 1 (0.88%) Visualfiles
Cloud Services
1 88 (77.88%) Microsoft 365
2 43 (38.05%) Azure
3 24 (21.24%) Entra ID
4 5 (4.42%) Google Workspace
5 4 (3.54%) Mimecast
5 4 (3.54%) OneDrive
5 4 (3.54%) WhatsApp
6 3 (2.65%) AWS
7 2 (1.77%) Power Platform
7 2 (1.77%) Snowflake
8 1 (0.88%) GCP
8 1 (0.88%) IaaS
8 1 (0.88%) PaaS
8 1 (0.88%) SaaS
Communications & Networking
1 17 (15.04%) VPN
2 15 (13.27%) Firewall
3 13 (11.50%) Wi-Fi
4 10 (8.85%) WAN
5 9 (7.96%) Internet
6 8 (7.08%) DHCP
6 8 (7.08%) VoIP
7 7 (6.19%) LAN
7 7 (6.19%) TCP/IP
8 5 (4.42%) DNS
9 3 (2.65%) Intranet
10 2 (1.77%) Remote Desktop
10 2 (1.77%) Skype
10 2 (1.77%) Wireless
11 1 (0.88%) 4G
11 1 (0.88%) Cisco IOS
11 1 (0.88%) Extranet
11 1 (0.88%) Network Security
11 1 (0.88%) SAN
11 1 (0.88%) WebEx
Database & Business Intelligence
1 7 (6.19%) SQL Server
1 7 (6.19%) SQL Server Reporting Services
2 2 (1.77%) BusinessObjects
2 2 (1.77%) Power BI
General
1 34 (30.09%) Social Skills
2 21 (18.58%) Finance
2 21 (18.58%) Law
3 19 (16.81%) Legal
4 16 (14.16%) Analytical Skills
5 9 (7.96%) Telecoms
6 6 (5.31%) Banking
7 3 (2.65%) Inclusion and Diversity
7 3 (2.65%) Retail
8 2 (1.77%) Advertising
8 2 (1.77%) Marketing
9 1 (0.88%) Documentation Skills
9 1 (0.88%) Investment Banking
9 1 (0.88%) Manufacturing
Libraries, Frameworks & Software Standards
1 1 (0.88%) SAML
1 1 (0.88%) Software Packaging
Miscellaneous
1 12 (10.62%) Video Conferencing
2 7 (6.19%) Replication
3 5 (4.42%) iPhone
4 3 (2.65%) Blackberry
4 3 (2.65%) CMDB
4 3 (2.65%) Driving Licence
5 2 (1.77%) Fat Client
5 2 (1.77%) Onboarding
5 2 (1.77%) Thin Client
6 1 (0.88%) Analytical Mindset
6 1 (0.88%) Educational Technology
6 1 (0.88%) Enterprise Software
6 1 (0.88%) Linux Command Line
6 1 (0.88%) Smartphone
Operating Systems
1 84 (74.34%) Windows
2 45 (39.82%) Windows 10
3 15 (13.27%) Mac OS
4 8 (7.08%) Windows Server 2019
5 4 (3.54%) Apple iOS
5 4 (3.54%) Mac OS X
6 3 (2.65%) Android
6 3 (2.65%) Windows Server
7 1 (0.88%) Linux
7 1 (0.88%) Unix
7 1 (0.88%) VMS
7 1 (0.88%) Windows 7
7 1 (0.88%) Windows 8
7 1 (0.88%) Windows Server 2016
Processes & Methodologies
1 26 (23.01%) Problem-Solving
2 25 (22.12%) Customer Service
3 23 (20.35%) ITIL
4 15 (13.27%) Document Management
4 15 (13.27%) ITSM
5 10 (8.85%) Service Management
6 9 (7.96%) Cybersecurity
7 8 (7.08%) Asset Management
8 7 (6.19%) Information Security
9 5 (4.42%) Change Management
9 5 (4.42%) Data Management
10 4 (3.54%) Application Packaging
10 4 (3.54%) Project Delivery
10 4 (3.54%) User Experience
11 3 (2.65%) Agile
11 3 (2.65%) Computer Science
11 3 (2.65%) Data Integration
11 3 (2.65%) Inventory Management
11 3 (2.65%) Mentoring
11 3 (2.65%) Time Management
Programming Languages
1 5 (4.42%) Bash
2 4 (3.54%) SQL
3 3 (2.65%) PowerShell
Qualifications
1 19 (16.81%) Degree
2 7 (6.19%) A+ Certification
3 4 (3.54%) Azure Certification
4 3 (2.65%) DBS Check
5 1 (0.88%) CompTIA Security+
5 1 (0.88%) Computer Science Degree
5 1 (0.88%) ITIL Certification
5 1 (0.88%) Microsoft Certification
5 1 (0.88%) Network+ Certification
Quality Assurance & Compliance
1 8 (7.08%) Cyber Essentials
2 5 (4.42%) ISO/IEC 27001
2 5 (4.42%) SLA
3 1 (0.88%) Cyber Essentials PLUS
System Software
1 57 (50.44%) Active Directory
2 7 (6.19%) VMware Infrastructure
3 5 (4.42%) Virtual Desktop
4 3 (2.65%) Hyper-V
5 1 (0.88%) Virtual Machines
Systems Management
1 18 (15.93%) Jamf Pro
2 12 (10.62%) Microsoft Intune
3 9 (7.96%) SCCM
4 7 (6.19%) PaperCut
5 2 (1.77%) AirWatch
6 1 (0.88%) MobiControl
6 1 (0.88%) Single Sign-On
Vendors
1 63 (55.75%) Microsoft
2 15 (13.27%) iManage
3 12 (10.62%) ServiceNow
4 11 (9.73%) Cisco
4 11 (9.73%) VMware
5 7 (6.19%) BT
5 7 (6.19%) Canon
5 7 (6.19%) Citrix
5 7 (6.19%) Meraki
5 7 (6.19%) Veeam
6 6 (5.31%) Apple
7 4 (3.54%) Salesforce
8 2 (1.77%) Adobe
8 2 (1.77%) Alteryx
8 2 (1.77%) Google
8 2 (1.77%) HP
8 2 (1.77%) Intapp
9 1 (0.88%) Darktrace
9 1 (0.88%) LexisNexis
9 1 (0.88%) SOTI