Service Manager Jobs in England

Services Manager
UK > England

The median Services Manager salary in England is £52,500 per year according to job vacancies posted during the 6 months to 2 June 2024.

The first table below provides salary benchmarking and summary statistics including a comparison to same period in the previous 2 years.

6 months to
2 Jun 2024
Same period 2023 Same period 2022
Rank 291 461 520
Rank change year-on-year +170 +59 -107
Permanent jobs requiring a Service Manager 818 548 887
As % of all permanent jobs advertised in England 0.90% 0.65% 0.63%
As % of the Job Titles category 0.95% 0.71% 0.65%
Number of salaries quoted 591 440 772
10th Percentile £35,000 £39,748 £40,513
25th Percentile £41,250 £46,250 £46,250
Median annual salary (50th Percentile) £52,500 £60,000 £55,000
Median % change year-on-year -12.50% +9.09% +4.76%
75th Percentile £65,000 £70,063 £67,500
90th Percentile £77,500 £82,500 £77,500
UK median annual salary £52,500 £58,000 £55,000
% change year-on-year -9.48% +5.45% +4.76%

All Permanent IT Job Vacancies
England

The following table is for comparison with the above and includes summary statistics for all permanent IT job vacancies advertised in England. Most job vacancies include a discernible job title that can be normalized. As such, the figures in the second row provide an indication of the number of permanent jobs in our overall sample.

Permanent vacancies in England with a recognized job title 86,435 76,952 135,807
% of permanent jobs with a recognized job title 94.72% 91.31% 96.01%
Number of salaries quoted 63,785 50,234 75,047
10th Percentile £28,500 £32,500 £32,500
25th Percentile £38,000 £45,000 £43,000
Median annual salary (50th Percentile) £52,500 £60,567 £60,000
Median % change year-on-year -13.32% +0.95% +9.09%
75th Percentile £71,000 £81,250 £80,000
90th Percentile £90,000 £100,000 £97,500
UK median annual salary £52,500 £60,000 £60,000
% change year-on-year -12.50% - +9.09%

Service Manager
Job Vacancy Trend in England

Job postings that featured Service Manager in the job title as a proportion of all IT jobs advertised in England.

Job vacancy trend for Service Manager in England

Service Manager
Salary Trend in England

3-month moving average salary quoted in jobs citing Service Manager in England.

Salary trend for Service Manager in England

Service Manager
Salary Histogram in England

Salary distribution for jobs citing Service Manager in England over the 6 months to 2 June 2024.

Salary histogram for Service Manager in England

Service Manager
Job Locations in England

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing Service Manager within the England region over the 6 months to 2 June 2024. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Past 6 Months
Median Salary
% Change
on Same Period
Last Year
Live
Jobs
London +168 257 £66,500 +2.31% 81
North of England +84 185 £47,500 -5.00% 41
South East +23 128 £47,500 -19.15% 39
Midlands +35 101 £53,635 +8.85% 34
South West +12 95 £46,958 -14.62% 15
Yorkshire +84 89 £52,500 -6.25% 14
North West +6 74 £46,783 -1.51% 24
West Midlands +19 65 £60,000 +18.17% 19
East of England -4 42 £49,000 -6.67% 19
East Midlands +1 34 £37,500 -11.81% 15
North East +5 22 £45,000 -10.00% 3
Service Manager
UK

Service Manager Skill Set
Top 30 Co-occurring Skills and Capabilities in England

For the 6 months to 2 June 2024, Service Manager job roles required the following skills and capabilities in order of popularity. The figures indicate the absolute number co-occurrences and as a proportion of all permanent job ads across the England region featuring Service Manager in the job title.

1 477 (58.31%) Service Delivery
2 335 (40.95%) Social Skills
3 320 (39.12%) ITIL
4 245 (29.95%) Microsoft
5 237 (28.97%) Service Management
6 230 (28.12%) SLA
7 221 (27.02%) Finance
8 175 (21.39%) Mentoring
9 164 (20.05%) ITSM
10 142 (17.36%) ServiceNow
11 122 (14.91%) Performance Management
12 120 (14.67%) Customer Service
13 118 (14.43%) Contract Negotiation
14 116 (14.18%) Inclusion and Diversity
15 114 (13.94%) Law
16 110 (13.45%) SaaS
17 106 (12.96%) Problem-Solving
18 100 (12.22%) Microsoft 365
19 95 (11.61%) Dell
19 95 (11.61%) Incident Management
20 93 (11.37%) Degree
21 87 (10.64%) Stakeholder Management
22 86 (10.51%) Azure
23 84 (10.27%) Continuous Improvement
24 74 (9.05%) Project Management
25 71 (8.68%) Problem Management
26 70 (8.56%) Cybersecurity
27 68 (8.31%) Line Management
28 62 (7.58%) Agile
28 62 (7.58%) Change Management

Service Manager Skill Set
Co-occurring Skills and Capabilities in England by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same employment type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 12 (1.47%) Microsoft Exchange
2 10 (1.22%) SharePoint
3 5 (0.61%) Confluence
4 1 (0.12%) CMS
Applications
1 38 (4.65%) Microsoft Office
2 29 (3.55%) Microsoft Excel
3 15 (1.83%) Microsoft PowerPoint
4 1 (0.12%) Photoshop
Business Applications
1 7 (0.86%) Dynamics CRM
2 5 (0.61%) SAP ERP
3 2 (0.24%) iTrent
4 1 (0.12%) Oracle ERP
4 1 (0.12%) Remedy ITSM
4 1 (0.12%) SAP HR
4 1 (0.12%) SmartPlant
Cloud Services
1 110 (13.45%) SaaS
2 100 (12.22%) Microsoft 365
3 86 (10.51%) Azure
4 30 (3.67%) Cloud Computing
5 19 (2.32%) Power Platform
6 15 (1.83%) AWS
7 13 (1.59%) Entra ID
8 4 (0.49%) Mimecast
9 3 (0.37%) WhatsApp
10 2 (0.24%) Azure Cosmos DB
10 2 (0.24%) Google Docs
10 2 (0.24%) Google Workspace
10 2 (0.24%) PaaS
11 1 (0.12%) Dynamics 365
11 1 (0.12%) GCP
11 1 (0.12%) IaaS
11 1 (0.12%) OneDrive
Communications & Networking
1 18 (2.20%) WAN
2 13 (1.59%) LAN
3 10 (1.22%) Wi-Fi
4 9 (1.10%) Firewall
5 7 (0.86%) DHCP
5 7 (0.86%) DNS
5 7 (0.86%) Internet
5 7 (0.86%) Remote Desktop
6 3 (0.37%) VoIP
7 2 (0.24%) NAS
7 2 (0.24%) SD-WAN
7 2 (0.24%) TCP/IP
7 2 (0.24%) VPN
7 2 (0.24%) VSAT
7 2 (0.24%) Wireless
8 1 (0.12%) Cisco IOS
8 1 (0.12%) Ethernet
8 1 (0.12%) ISDN
8 1 (0.12%) Network Security
Database & Business Intelligence
1 19 (2.32%) Power BI
2 14 (1.71%) SQL Server
3 7 (0.86%) Data Warehouse
4 6 (0.73%) SAP HANA
4 6 (0.73%) SQL Server Reporting Services
5 5 (0.61%) RDBMS
5 5 (0.61%) Relational Database
6 1 (0.12%) PowerPivot
Development Applications
1 8 (0.98%) JIRA
2 2 (0.24%) Bitbucket
2 2 (0.24%) GitLab
General
1 335 (40.95%) Social Skills
2 221 (27.02%) Finance
3 116 (14.18%) Inclusion and Diversity
4 114 (13.94%) Law
5 61 (7.46%) Analytical Skills
6 47 (5.75%) Presentation Skills
7 41 (5.01%) Retail
8 39 (4.77%) Public Sector
9 35 (4.28%) Banking
10 29 (3.55%) Influencing Skills
11 27 (3.30%) Telecoms
12 15 (1.83%) Spanish Language
13 13 (1.59%) Legal
13 13 (1.59%) Manufacturing
14 11 (1.34%) Organisational Skills
15 10 (1.22%) Advertising
15 10 (1.22%) Fire and Rescue
16 9 (1.10%) French Language
16 9 (1.10%) Pharmaceutical
17 8 (0.98%) Documentation Skills
Libraries, Frameworks & Software Standards
1 16 (1.96%) EDI
2 4 (0.49%) CSS
3 3 (0.37%) .NET
3 3 (0.37%) Middleware
4 2 (0.24%) RESTful
5 1 (0.12%) Flash
5 1 (0.12%) HTML
Miscellaneous
1 25 (3.06%) Onboarding
2 23 (2.81%) Self-Motivation
3 17 (2.08%) Driving Licence
4 13 (1.59%) Management Information System
5 12 (1.47%) Virtual Team
6 10 (1.22%) Data Structures
6 10 (1.22%) NHS
6 10 (1.22%) PKI
7 7 (0.86%) CMDB
8 6 (0.73%) Data Centre
9 5 (0.61%) Enterprise Software
9 5 (0.61%) Product Ownership
10 4 (0.49%) Cloud Native
10 4 (0.49%) Cyber Threat
10 4 (0.49%) Reinsurance
11 3 (0.37%) Cyber Kill Chain
11 3 (0.37%) Mobile App
11 3 (0.37%) PMI
11 3 (0.37%) Team-Oriented Environment
11 3 (0.37%) Video Conferencing
Operating Systems
1 58 (7.09%) Windows
2 18 (2.20%) Windows Server
3 6 (0.73%) Windows 10
4 4 (0.49%) Android
5 3 (0.37%) Linux
5 3 (0.37%) Mac OS
6 1 (0.12%) Apple iOS
6 1 (0.12%) VMS
6 1 (0.12%) Windows Server 2008
6 1 (0.12%) Windows Server 2016
Processes & Methodologies
1 477 (58.31%) Service Delivery
2 320 (39.12%) ITIL
3 237 (28.97%) Service Management
4 175 (21.39%) Mentoring
5 164 (20.05%) ITSM
6 122 (14.91%) Performance Management
7 120 (14.67%) Customer Service
8 118 (14.43%) Contract Negotiation
9 106 (12.96%) Problem-Solving
10 95 (11.61%) Incident Management
11 87 (10.64%) Stakeholder Management
12 84 (10.27%) Continuous Improvement
13 74 (9.05%) Project Management
14 71 (8.68%) Problem Management
15 70 (8.56%) Cybersecurity
16 68 (8.31%) Line Management
17 62 (7.58%) Agile
17 62 (7.58%) Change Management
18 54 (6.60%) Coaching
19 51 (6.23%) People Management
Programming Languages
1 10 (1.22%) C#
2 9 (1.10%) Java
2 9 (1.10%) SQL
3 8 (0.98%) Python
4 4 (0.49%) PowerShell
5 2 (0.24%) JavaScript
Qualifications
1 93 (11.37%) Degree
2 62 (7.58%) ITIL Certification
3 36 (4.40%) Security Cleared
4 18 (2.20%) CCNA
4 18 (2.20%) Cisco Certification
5 17 (2.08%) Azure Certification
6 16 (1.96%) CCNP
6 16 (1.96%) Computer Science Degree
7 13 (1.59%) DBS Check
8 12 (1.47%) APMP
9 9 (1.10%) SC Cleared
10 8 (0.98%) Microsoft Certification
11 5 (0.61%) A+ Certification
11 5 (0.61%) MCP
12 4 (0.49%) PRINCE2 Certification
13 3 (0.37%) PMI Certification
14 2 (0.24%) BC Cleared
14 2 (0.24%) DV Cleared
14 2 (0.24%) ITIL Foundation Certificate
14 2 (0.24%) PMP
Quality Assurance & Compliance
1 230 (28.12%) SLA
2 38 (4.65%) Cyber Essentials
3 31 (3.79%) ISO/IEC 27001
4 23 (2.81%) GDPR
5 21 (2.57%) Accessibility
6 15 (1.83%) PMO
7 12 (1.47%) QA
8 5 (0.61%) Data Quality
8 5 (0.61%) ISO 22301
8 5 (0.61%) NIST
9 2 (0.24%) COBIT
9 2 (0.24%) Cyber Essentials PLUS
9 2 (0.24%) PCI DSS
10 1 (0.12%) ISO 9001
10 1 (0.12%) ISO/IEC 20000
10 1 (0.12%) NEBOSH
10 1 (0.12%) NIST 800
10 1 (0.12%) SOC 2
System Software
1 31 (3.79%) Active Directory
2 7 (0.86%) IAG
3 5 (0.61%) VMware Infrastructure
4 3 (0.37%) Hyper-V
4 3 (0.37%) Virtual Servers
5 2 (0.24%) VMware Workstation
6 1 (0.12%) Virtual Machines
Systems Management
1 26 (3.18%) Microsoft Intune
2 5 (0.61%) Jamf Pro
3 3 (0.37%) Terraform
4 2 (0.24%) SCCM
5 1 (0.12%) Ansible
5 1 (0.12%) Autotask
5 1 (0.12%) WMI
Vendors
1 245 (29.95%) Microsoft
2 142 (17.36%) ServiceNow
3 95 (11.61%) Dell
4 25 (3.06%) Cisco
4 25 (3.06%) Salesforce
5 15 (1.83%) Fortinet
5 15 (1.83%) SAP
6 14 (1.71%) Apple
7 10 (1.22%) VMware
8 8 (0.98%) Google
9 7 (0.86%) Remedy
10 6 (0.73%) Oracle
11 5 (0.61%) Genesys
12 4 (0.49%) Computacenter
12 4 (0.49%) ConnectWise
12 4 (0.49%) Qualys
12 4 (0.49%) Sophos
13 3 (0.37%) Citrix
14 2 (0.24%) iManage
14 2 (0.24%) Meraki