3rd Line Support Engineer Jobs in England

Third Line Support Engineer
UK > England

The median Third Line Support Engineer salary in England is £40,000 per year according to job vacancies posted during the 6 months to 2 June 2024.

The first table below provides salary benchmarking and summary statistics including a comparison to same period in the previous 2 years.

6 months to
2 Jun 2024
Same period 2023 Same period 2022
Rank 601 790 926
Rank change year-on-year +189 +136 -270
Permanent jobs requiring a 3rd Line Support Engineer 252 124 244
As % of all permanent jobs advertised in England 0.28% 0.15% 0.17%
As % of the Job Titles category 0.29% 0.16% 0.18%
Number of salaries quoted 245 113 235
10th Percentile £31,250 £33,750 £30,000
25th Percentile £35,000 £36,250 £33,875
Median annual salary (50th Percentile) £40,000 £42,000 £40,000
Median % change year-on-year -4.76% +5.00% -
75th Percentile £46,250 £51,250 £48,750
90th Percentile £52,500 £55,000 £54,500
UK median annual salary £40,000 £42,000 £40,000
% change year-on-year -4.76% +5.00% -

All Permanent IT Job Vacancies
England

The following table is for comparison with the above and includes summary statistics for all permanent IT job vacancies advertised in England. Most job vacancies include a discernible job title that can be normalized. As such, the figures in the second row provide an indication of the number of permanent jobs in our overall sample.

Permanent vacancies in England with a recognized job title 86,435 76,952 135,807
% of permanent jobs with a recognized job title 94.72% 91.31% 96.01%
Number of salaries quoted 63,785 50,234 75,047
10th Percentile £28,500 £32,500 £32,500
25th Percentile £38,000 £45,000 £43,000
Median annual salary (50th Percentile) £52,500 £60,567 £60,000
Median % change year-on-year -13.32% +0.95% +9.09%
75th Percentile £71,000 £81,250 £80,000
90th Percentile £90,000 £100,000 £97,500
UK median annual salary £52,500 £60,000 £60,000
% change year-on-year -12.50% - +9.09%

3rd Line Support Engineer
Job Vacancy Trend in England

Job postings that featured 3rd Line Support Engineer in the job title as a proportion of all IT jobs advertised in England.

Job vacancy trend for 3rd Line Support Engineer in England

3rd Line Support Engineer
Salary Trend in England

3-month moving average salary quoted in jobs citing 3rd Line Support Engineer in England.

Salary trend for 3rd Line Support Engineer in England

3rd Line Support Engineer
Salary Histogram in England

Salary distribution for jobs citing 3rd Line Support Engineer in England over the 6 months to 2 June 2024.

Salary histogram for 3rd Line Support Engineer in England

3rd Line Support Engineer
Job Locations in England

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing 3rd Line Support Engineer within the England region over the 6 months to 2 June 2024. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Past 6 Months
Median Salary
% Change
on Same Period
Last Year
Live
Jobs
South East +29 84 £42,000 +5.00% 6
North of England +48 48 £32,500 -27.78% 11
Midlands +23 43 £40,000 -15.79% 7
North East +16 31 £32,500 -5.11% 3
South West -4 30 £50,000 +45.99% 1
West Midlands +13 29 £37,500 -9.64% 5
East of England +8 25 £42,500 +2.02% 3
London +110 22 £60,000 +37.93% 3
East Midlands -4 14 £42,500 -22.73% 2
Yorkshire +61 9 £41,250 -8.33% 4
North West -24 8 £42,250 -8.65% 4
3rd Line Support Engineer
UK

3rd Line Support Engineer Skill Set
Top 30 Co-occurring Skills and Capabilities in England

For the 6 months to 2 June 2024, 3rd Line Support Engineer job roles required the following skills and capabilities in order of popularity. The figures indicate the absolute number co-occurrences and as a proportion of all permanent job ads across the England region featuring 3rd Line Support Engineer in the job title.

1 159 (63.10%) Microsoft
2 148 (58.73%) Microsoft 365
3 143 (56.75%) Azure
4 137 (54.37%) Windows
5 120 (47.62%) Firewall
6 108 (42.86%) VMware
7 105 (41.67%) Active Directory
8 101 (40.08%) Windows Server
9 89 (35.32%) VMware Infrastructure
10 88 (34.92%) Social Skills
11 78 (30.95%) Hyper-V
12 76 (30.16%) Microsoft Exchange
13 67 (26.59%) SQL Server
14 65 (25.79%) Citrix
15 63 (25.00%) Veeam
16 61 (24.21%) ITIL
16 61 (24.21%) SharePoint
17 57 (22.62%) Microsoft Intune
18 53 (21.03%) SQL
19 50 (19.84%) SAN
20 46 (18.25%) WAN
21 43 (17.06%) DNS
22 42 (16.67%) Cisco
22 42 (16.67%) Degree
23 38 (15.08%) Wi-Fi
24 37 (14.68%) Microsoft Certification
24 37 (14.68%) Driving Licence
25 36 (14.29%) Problem-Solving
26 35 (13.89%) Infrastructure Engineering
26 35 (13.89%) LAN

3rd Line Support Engineer Skill Set
Co-occurring Skills and Capabilities in England by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same employment type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 76 (30.16%) Microsoft Exchange
2 61 (24.21%) SharePoint
3 10 (3.97%) IIS
4 6 (2.38%) Exchange Server 2000
4 6 (2.38%) Exchange Server 2010
5 5 (1.98%) Exchange Server 2007
6 4 (1.59%) Exchange Server 2013
7 2 (0.79%) WordPress
Applications
1 34 (13.49%) Microsoft Office
2 18 (7.14%) Microsoft Excel
3 1 (0.40%) MS Visio
Cloud Services
1 148 (58.73%) Microsoft 365
2 143 (56.75%) Azure
3 31 (12.30%) Entra ID
4 21 (8.33%) OneDrive
5 16 (6.35%) AWS
6 15 (5.95%) IaaS
6 15 (5.95%) SaaS
7 13 (5.16%) PaaS
8 11 (4.37%) Power Platform
9 6 (2.38%) Google Workspace
9 6 (2.38%) Mimecast
10 3 (1.19%) Azure Cosmos DB
10 3 (1.19%) Azure Monitor
10 3 (1.19%) Nutanix
11 2 (0.79%) Amazon S3
11 2 (0.79%) GCP
11 2 (0.79%) OpenDNS
12 1 (0.40%) Azure Stack
12 1 (0.40%) Azure Storage
Communications & Networking
1 120 (47.62%) Firewall
2 50 (19.84%) SAN
3 46 (18.25%) WAN
4 43 (17.06%) DNS
5 38 (15.08%) Wi-Fi
6 35 (13.89%) LAN
7 31 (12.30%) DHCP
8 28 (11.11%) VPN
9 22 (8.73%) TCP/IP
9 22 (8.73%) VLAN
10 20 (7.94%) Wireless
11 14 (5.56%) VoIP
12 13 (5.16%) Remote Desktop
13 12 (4.76%) SD-WAN
14 10 (3.97%) WLAN
15 7 (2.78%) FTP
16 6 (2.38%) IPsec
16 6 (2.38%) NAS
16 6 (2.38%) OSPF
16 6 (2.38%) VSAN
Database & Business Intelligence
1 67 (26.59%) SQL Server
2 30 (11.90%) Amazon RDS
3 2 (0.79%) MariaDB
3 2 (0.79%) MySQL
Development Applications
1 2 (0.79%) Hudson
1 2 (0.79%) JIRA
2 1 (0.40%) MSI
General
1 88 (34.92%) Social Skills
2 21 (8.33%) Law
3 20 (7.94%) Documentation Skills
4 18 (7.14%) Analytical Skills
5 17 (6.75%) Organisational Skills
6 11 (4.37%) Telecoms
7 10 (3.97%) Finance
7 10 (3.97%) Inclusion and Diversity
8 9 (3.57%) Games
9 5 (1.98%) Public Sector
10 4 (1.59%) Manufacturing
10 4 (1.59%) Pharmaceutical
11 3 (1.19%) Banking
11 3 (1.19%) Legal
11 3 (1.19%) Retail
12 1 (0.40%) Electronics
12 1 (0.40%) Marketing
12 1 (0.40%) Social Science
Libraries, Frameworks & Software Standards
1 3 (1.19%) 802.1X
2 2 (0.79%) LAMP
2 2 (0.79%) V-Ray
3 1 (0.40%) SAML
Miscellaneous
1 37 (14.68%) Driving Licence
2 26 (10.32%) Replication
3 25 (9.92%) Enterprise Storage
4 12 (4.76%) Management Information System
4 12 (4.76%) Self-Motivation
5 9 (3.57%) Clustering
6 7 (2.78%) Client/Server
6 7 (2.78%) Data Centre
6 7 (2.78%) iPad
7 2 (0.79%) PKI
7 2 (0.79%) Team-Oriented Environment
8 1 (0.40%) Enterprise Software
8 1 (0.40%) Fat Client
8 1 (0.40%) Hybrid Cloud
8 1 (0.40%) iPhone
8 1 (0.40%) Linux Command Line
8 1 (0.40%) Onboarding
8 1 (0.40%) Renewable Energy
8 1 (0.40%) Security Posture
8 1 (0.40%) Smartphone
Operating Systems
1 137 (54.37%) Windows
2 101 (40.08%) Windows Server
3 25 (9.92%) Windows Server 2016
4 19 (7.54%) Windows 10
5 18 (7.14%) Windows Server 2012
6 17 (6.75%) Linux
7 14 (5.56%) Windows Server 2019
8 7 (2.78%) Mac OS
9 6 (2.38%) Windows Server 2008
10 2 (0.79%) Debian
10 2 (0.79%) Red Hat Enterprise Linux
10 2 (0.79%) Ubuntu
10 2 (0.79%) Windows 7
11 1 (0.40%) Mac OS X
11 1 (0.40%) Unix
11 1 (0.40%) VMS
Processes & Methodologies
1 61 (24.21%) ITIL
2 36 (14.29%) Problem-Solving
3 35 (13.89%) Infrastructure Engineering
4 23 (9.13%) Customer Service
5 22 (8.73%) Incident Management
6 21 (8.33%) Cybersecurity
7 19 (7.54%) Migration
7 19 (7.54%) Remote Monitoring and Management
8 15 (5.95%) Change Control
8 15 (5.95%) Desktop Virtualisation
9 14 (5.56%) Multi-Factor Authentication
10 12 (4.76%) Agile
10 12 (4.76%) Patch Management
10 12 (4.76%) Root Cause Analysis
11 10 (3.97%) Antivirus Management
12 9 (3.57%) Proactive Monitoring
12 9 (3.57%) Service Delivery
12 9 (3.57%) Systems Engineering
13 8 (3.17%) High Availability
14 6 (2.38%) Trend Analysis
Programming Languages
1 53 (21.03%) SQL
2 27 (10.71%) PowerShell
3 2 (0.79%) C#
Qualifications
1 42 (16.67%) Degree
2 37 (14.68%) Microsoft Certification
3 22 (8.73%) Azure Certification
4 20 (7.94%) Cisco Certification
5 17 (6.75%) CCNA
6 9 (3.57%) Security Cleared
7 7 (2.78%) ITIL Foundation Certificate
8 6 (2.38%) CCNP
8 6 (2.38%) MCSE
9 4 (1.59%) MCP
9 4 (1.59%) Network+ Certification
10 3 (1.19%) Computer Science Degree
11 2 (0.79%) CompTIA Security+
11 2 (0.79%) DV Cleared
11 2 (0.79%) ITIL Certification
11 2 (0.79%) MCSA
12 1 (0.40%) A+ Certification
12 1 (0.40%) CCENT
12 1 (0.40%) JNCIA
12 1 (0.40%) VMware Certified Professional (VCP)
Quality Assurance & Compliance
1 5 (1.98%) SLA
2 4 (1.59%) Cyber Essentials
3 3 (1.19%) ISO/IEC 27001
4 2 (0.79%) NIST
5 1 (0.40%) Cyber Essentials PLUS
5 1 (0.40%) GDPR
5 1 (0.40%) GxP
System Software
1 105 (41.67%) Active Directory
2 89 (35.32%) VMware Infrastructure
3 78 (30.95%) Hyper-V
4 19 (7.54%) VMware ESXi
5 12 (4.76%) Virtual Machines
6 10 (3.97%) vSphere
7 9 (3.57%) Virtual Desktop
8 5 (1.98%) XenApp
9 4 (1.59%) Citrix Hypervisor
9 4 (1.59%) Terminal Services
10 3 (1.19%) XenDesktop
11 2 (0.79%) Docker
11 2 (0.79%) pfSense
11 2 (0.79%) Virtual Servers
12 1 (0.40%) DFS Replication
12 1 (0.40%) NFS
12 1 (0.40%) VMware Server
12 1 (0.40%) Xen
Systems Management
1 57 (22.62%) Microsoft Intune
2 17 (6.75%) SCCM
3 7 (2.78%) Microsoft Clustering
4 6 (2.38%) Jamf Pro
5 3 (1.19%) Terraform
5 3 (1.19%) vCenter Server
6 2 (0.79%) Autotask
6 2 (0.79%) Backup Exec
6 2 (0.79%) Dell DRAC
6 2 (0.79%) Microsoft Data Protection Manager
6 2 (0.79%) SCDPM
6 2 (0.79%) Single Sign-On
7 1 (0.40%) Active Directory Federation Services
7 1 (0.40%) DatAdvantage
7 1 (0.40%) Failover Clustering
7 1 (0.40%) QRadar
7 1 (0.40%) Stealthwatch
7 1 (0.40%) Symantec Endpoint Protection
7 1 (0.40%) vRealize
7 1 (0.40%) WSUS
Vendors
1 159 (63.10%) Microsoft
2 108 (42.86%) VMware
3 65 (25.79%) Citrix
4 63 (25.00%) Veeam
5 42 (16.67%) Cisco
6 22 (8.73%) HP
7 21 (8.33%) Sophos
8 14 (5.56%) WatchGuard
9 13 (5.16%) Meraki
10 10 (3.97%) Draytek
11 8 (3.17%) Datto
11 8 (3.17%) Dell
11 8 (3.17%) Juniper
12 7 (2.78%) Acronis
13 6 (2.38%) Google
14 5 (1.98%) ConnectWise
14 5 (1.98%) Ubiquiti
15 4 (1.59%) Apple
15 4 (1.59%) ESET
15 4 (1.59%) SolarWinds