1st Line Engineer Jobs in England

First Line Engineer
UK > England

The median First Line Engineer salary in England is £25,500 per year according to job vacancies posted during the 6 months to 23 May 2024.

The first table below provides salary benchmarking and summary statistics including a comparison to same period in the previous 2 years.

6 months to
23 May 2024
Same period 2023 Same period 2022
Rank 722 772 1036
Rank change year-on-year +50 +264 -241
Permanent jobs requiring a 1st Line Engineer 107 154 137
As % of all permanent jobs advertised in England 0.12% 0.18% 0.100%
As % of the Job Titles category 0.13% 0.19% 0.10%
Number of salaries quoted 103 144 124
10th Percentile £21,050 £22,000 £19,750
25th Percentile £22,500 £23,594 £21,188
Median annual salary (50th Percentile) £25,500 £26,000 £24,000
Median % change year-on-year -1.92% +8.33% +9.09%
75th Percentile £27,500 £28,750 £27,250
90th Percentile £34,500 £31,675 £29,750
UK median annual salary £26,500 £25,000 £24,500
% change year-on-year +6.00% +2.04% +11.36%

All Permanent IT Job Vacancies
England

The following table is for comparison with the above and includes summary statistics for all permanent IT job vacancies advertised in England. Most job vacancies include a discernible job title that can be normalized. As such, the figures in the second row provide an indication of the number of permanent jobs in our overall sample.

Permanent vacancies in England with a recognized job title 82,670 80,142 132,199
% of permanent jobs with a recognized job title 94.61% 91.50% 96.04%
Number of salaries quoted 61,486 50,956 74,862
10th Percentile £28,500 £32,750 £32,500
25th Percentile £38,250 £45,000 £43,000
Median annual salary (50th Percentile) £52,550 £60,800 £60,000
Median % change year-on-year -13.57% +1.33% +9.09%
75th Percentile £71,250 £81,250 £80,000
90th Percentile £90,000 £100,000 £97,500
UK median annual salary £52,500 £60,000 £60,000
% change year-on-year -12.50% - +9.09%

1st Line Engineer
Job Vacancy Trend in England

Job postings that featured 1st Line Engineer in the job title as a proportion of all IT jobs advertised in England.

Job vacancy trend for 1st Line Engineer in England

1st Line Engineer
Salary Trend in England

3-month moving average salary quoted in jobs citing 1st Line Engineer in England.

Salary trend for 1st Line Engineer in England

1st Line Engineer
Salary Histogram in England

Salary distribution for jobs citing 1st Line Engineer in England over the 6 months to 23 May 2024.

Salary histogram for 1st Line Engineer in England

1st Line Engineer
Job Locations in England

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing 1st Line Engineer within the England region over the 6 months to 23 May 2024. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Past 6 Months
Median Salary
% Change
on Same Period
Last Year
Live
Jobs
South East +10 32 £24,500 -2.00% 17
North of England +46 25 £23,000 -11.54% 10
London +103 21 £27,500 -3.51% 8
North West +11 19 £23,000 -11.54% 8
South West -13 13 £27,000 - 5
Midlands -34 12 £25,500 +2.00% 7
East Midlands -25 6 £25,500 +2.00% 5
West Midlands +1 5 £24,732 +0.94% 2
North East - 5 £22,000 -
East of England -7 4 £25,250 +1.00% 3
Yorkshire +73 1 £21,500 -17.31% 2
1st Line Engineer
UK

1st Line Engineer Skill Set
Top 30 Co-occurring Skills and Capabilities in England

For the 6 months to 23 May 2024, 1st Line Engineer job roles required the following skills and capabilities in order of popularity. The figures indicate the absolute number co-occurrences and as a proportion of all permanent job ads across the England region featuring 1st Line Engineer in the job title.

1 73 (68.22%) Microsoft 365
1 73 (68.22%) Windows
2 58 (54.21%) Active Directory
3 52 (48.60%) Social Skills
4 51 (47.66%) Microsoft
5 43 (40.19%) Customer Service
6 37 (34.58%) Windows Server
7 30 (28.04%) Azure
8 21 (19.63%) Degree
9 20 (18.69%) Problem-Solving
9 20 (18.69%) Windows 10
10 18 (16.82%) Microsoft Office
10 18 (16.82%) Service Delivery
11 17 (15.89%) ITIL
12 16 (14.95%) Microsoft Exchange
13 15 (14.02%) Firewall
14 14 (13.08%) VMware
14 14 (13.08%) SLA
14 14 (13.08%) Entra ID
15 12 (11.21%) VPN
15 12 (11.21%) VoIP
15 12 (11.21%) Finance
16 11 (10.28%) Microsoft Certification
16 11 (10.28%) Service Management
16 11 (10.28%) Microsoft Intune
17 10 (9.35%) WAN
18 9 (8.41%) Linux
18 9 (8.41%) Microsoft Excel
18 9 (8.41%) Cisco
18 9 (8.41%) VLAN

1st Line Engineer Skill Set
Co-occurring Skills and Capabilities in England by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same employment type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 16 (14.95%) Microsoft Exchange
2 4 (3.74%) Exchange Server 2010
2 4 (3.74%) Exchange Server 2013
3 3 (2.80%) SharePoint
Applications
1 18 (16.82%) Microsoft Office
2 9 (8.41%) Microsoft Excel
3 5 (4.67%) MS Visio
Business Applications
1 1 (0.93%) Remedy ITSM
Cloud Services
1 73 (68.22%) Microsoft 365
2 30 (28.04%) Azure
3 14 (13.08%) Entra ID
4 5 (4.67%) AWS
5 4 (3.74%) Amazon EC2
5 4 (3.74%) WhatsApp
6 2 (1.87%) OneDrive
7 1 (0.93%) Cloud Computing
7 1 (0.93%) Dynamics 365
7 1 (0.93%) Nutanix
Communications & Networking
1 15 (14.02%) Firewall
2 12 (11.21%) VoIP
2 12 (11.21%) VPN
3 10 (9.35%) WAN
4 9 (8.41%) VLAN
5 8 (7.48%) LAN
5 8 (7.48%) Remote Desktop
6 6 (5.61%) Wi-Fi
7 5 (4.67%) Unified Communications
8 4 (3.74%) DHCP
8 4 (3.74%) DNS
9 3 (2.80%) Broadband
9 3 (2.80%) Internet
9 3 (2.80%) TCP/IP
9 3 (2.80%) Wireless
10 2 (1.87%) IPsec
10 2 (1.87%) Network Security
11 1 (0.93%) Intranet
11 1 (0.93%) Skype
Database & Business Intelligence
1 7 (6.54%) Amazon RDS
General
1 52 (48.60%) Social Skills
2 12 (11.21%) Finance
3 8 (7.48%) Retail
4 6 (5.61%) Organisational Skills
5 5 (4.67%) Manufacturing
6 4 (3.74%) Analytical Skills
7 3 (2.80%) Games
8 2 (1.87%) Fire and Rescue
8 2 (1.87%) Local Government
8 2 (1.87%) Public Sector
8 2 (1.87%) Telecoms
9 1 (0.93%) Automotive
9 1 (0.93%) Law
9 1 (0.93%) Legal
9 1 (0.93%) Publishing
Miscellaneous
1 7 (6.54%) Driving Licence
1 7 (6.54%) Management Information System
2 5 (4.67%) PMI
3 3 (2.80%) Smartphone
4 2 (1.87%) Linux Command Line
4 2 (1.87%) Self-Motivation
5 1 (0.93%) Data Protection Act
5 1 (0.93%) Replication
Operating Systems
1 73 (68.22%) Windows
2 37 (34.58%) Windows Server
3 20 (18.69%) Windows 10
4 9 (8.41%) Linux
5 6 (5.61%) Windows Server 2019
6 5 (4.67%) Windows Server 2012
7 4 (3.74%) Debian
7 4 (3.74%) Windows Server 2008
8 2 (1.87%) Windows 7
9 1 (0.93%) Windows 8
9 1 (0.93%) Windows Server 2016
Processes & Methodologies
1 43 (40.19%) Customer Service
2 20 (18.69%) Problem-Solving
3 18 (16.82%) Service Delivery
4 17 (15.89%) ITIL
5 11 (10.28%) Service Management
6 8 (7.48%) Customer-Centricity
7 6 (5.61%) Change Management
8 5 (4.67%) Artificial Intelligence
8 5 (4.67%) Capacity Planning
8 5 (4.67%) Cybersecurity
8 5 (4.67%) ITSM
8 5 (4.67%) Mentoring
9 4 (3.74%) Change Control
9 4 (3.74%) Software Testing
10 3 (2.80%) Infrastructure Engineering
10 3 (2.80%) Mathematics
10 3 (2.80%) Project Delivery
11 2 (1.87%) Agile
11 2 (1.87%) Problem Management
11 2 (1.87%) Risk Management
Programming Languages
1 5 (4.67%) SQL
2 1 (0.93%) PowerShell
Qualifications
1 21 (19.63%) Degree
2 11 (10.28%) Microsoft Certification
3 7 (6.54%) ITIL Foundation Certificate
4 5 (4.67%) DBS Check
4 5 (4.67%) PMI Certification
5 4 (3.74%) Security Cleared
6 3 (2.80%) A+ Certification
6 3 (2.80%) CCNA
6 3 (2.80%) Cisco Certification
6 3 (2.80%) Network+ Certification
7 1 (0.93%) BPSS Clearance
7 1 (0.93%) CCNP
7 1 (0.93%) MCP
Quality Assurance & Compliance
1 14 (13.08%) SLA
2 4 (3.74%) GDPR
System Software
1 58 (54.21%) Active Directory
2 7 (6.54%) VMware Infrastructure
3 4 (3.74%) Hyper-V
4 1 (0.93%) Firmware
4 1 (0.93%) VirtualBox
4 1 (0.93%) vSphere
4 1 (0.93%) XenApp
4 1 (0.93%) XenDesktop
Systems Management
1 11 (10.28%) Microsoft Intune
2 1 (0.93%) SCCM
Vendors
1 51 (47.66%) Microsoft
2 14 (13.08%) VMware
3 9 (8.41%) Cisco
4 7 (6.54%) Apple
4 7 (6.54%) Fortinet
5 5 (4.67%) BT
5 5 (4.67%) Juniper
5 5 (4.67%) Mitel
6 3 (2.80%) ServiceNow
7 2 (1.87%) Citrix
7 2 (1.87%) Progress
7 2 (1.87%) Veeam
8 1 (0.93%) Aruba
8 1 (0.93%) Avaya
8 1 (0.93%) HP
8 1 (0.93%) Remedy
8 1 (0.93%) Ubiquiti