26 to 50 of 334 Customer Service Jobs in the South West

identifying, sourcing and ordering parts. Role Safe storage of parts Handling, storing receiving stock, payments, procedures, identifying, sourcing and ordering parts Monitoring and solving customer problems/enquiries and processing customer’s orders The Parts Advisor Apprentice will be working with both customers and workshop staff, over the … face, using computerised stock management systems and parts identification programme – ECAT A Parts Advisor Apprentice will support the dealership, improve sales and provide excellent customer service Training Apprentices will be working and will be trained within the dealership and an advisor will visit at least every 4 weeks … training includes: Visiting the HFA academy VRQ in the parts industry Visited in House once every 28 days by the skills coach Level 2 Customer Service Practitioner standard qualification A full-time career within the automotive industry, with many opportunities to progress to positions of authority. The opportunities more »

The apprentice will assist patients in accessing appropriate services or health professionals, delivering excellent customer service. They will provide friendly assistance to the practice team, patients and visitors in person, online and via telephone, and will maintain and implement clinical rotas and appointment configuration within EMIS Web. Role Process … urgent tasks are politely interrupted to pick up the call. Transferring calls or dealing with the callers request appropriately. Signpost patients to the correct service if appropriate. Initiating contact with and responding to, requests from patients, team members and external agencies Process mail (both internal and external) and manage … related documentation and attaching scanned documents to patient’s healthcare records Manage all queries (including administrative queries) efficiently and professionally maintaining high standards of customer service. Support all clinical staff with general tasks as requested. Complete opening and closing procedures in accordance with the duty rota. Maintain a clean more »

Sales Executive/Customer Service Executive (Full Training) £22,500 + Bonus + 36 Hours per week + Employee Owned + Full Training + Career Progression Office based, commutable from Minehead, Wiliton, Bridgewater and surrounding areas Are you passionate about customer support and going above and beyond … due to continued increase in sales orders, where the current Sales Manager started as a Sales Executive. This role will suit someone passionate about customer support and going above and beyond whilst working with customers within a close knit manufacturer that will invest in your expertise through technical training … on product range and systems with the scope of career progression The Person: *UK License *Looking for a full time permanent role *Passionate about customer service Reference Number: BBBH224977 To apply for this role or to be considered for further roles, please click "Apply Now" or contact Harry more »

programme that focuses on education in electrification. The Kia Genius Apprenticeship has been designed to support apprentices to obtain the ability to provide leading customer satisfaction, in addition to representing the brand by providing Information. Role Completing product presentations. Test-drives and vehicle handovers, enhancing the customer experience … needs, questions and aspirations, creating a non-pressurised sales environment Advising customers on electric car ownership including EV Grants Recognising and Dealing with any customer queries or issues that may arise Promoting the Kia brand, products and technologies, sharing information features and benefits in a friendly understandable way Training … Customer service specialist Level 3 Sales Qualification, (City and Guilds Level 2 Certificates in principles of sales) Emergency first aid at work Understanding electric vehicles Advanced electrification Kia Product Knowledge A full-time career within the automotive industry, with many opportunities to progress to positions of authority. The more »

Service Administrator Location: East Dorset Salary: up to £25k DOE Hours: 8am-5pm Mon-Fri Benefits: 22days + Bank Hols, Pension, Employee assist programme. Aspire Jobs are delighted to be working with our client who are a well-established family run business and who are now looking for an … additional member of staff to join their small, hardworking team. They are looking for a Service Administrator to join their team with the successful candidate ideally having some previous experience in the automotive industry or have some knowledge in motor vehicles. With a large workshop, they predominantly offer Heavy … goods vehicle servicing and maintenance although they do also offer light good vehicle service and M.O.Ts. The Service Administrator will be working in a very fast paced environment and working within a Team of 4 people. The successful Service Administrator will: - Ideally have service administrator experience more »

is an exciting role to join a growing, culture-led company where you will be responsible for providing technical end-user support, troubleshooting, and customer service to clients. The successful candidate will be an eager and enthusiastic professional with 2nd line experience supporting technologies like Active Directory, Azure … line support to end users within a variety of companies, engaging with them via chat, email, phone and portals Prioritise and progress tickets using service management tool, ensuring that they are completed in the agreed SLA Act as escalation point for 1st Line team and escalate 3rd line tickets … when required Provide project support when necessary Build an understanding of client base and deliver excellent customer service always The Candidate: Previous experience of providing technical IT support at 2nd line level Experience of managing a ticket queue, ensuring SLA’s are met in all instances Knowledge of more »

frontline hero of IT support for our Bridgwater site, making a tangible impact on Refrescos employee satisfaction every day. Join us as an IT Service Desk Analyst at Refresco, where you'll play a pivotal role as the first point of contact for all IT-related inquiries and issues. … initiated through various channels including email, phone, and in-person interactions, your focus on exceeding expectations will be the cornerstone of our success. IT Service Desk Analyst Bridgwater Permanent Hybrid Monday Thursday 8:30 am 5 pm and Friday 8:30 am 4 pm Reward & Benefits: Annual bonus and … leave + bank holidays Purchase additional holidays Life assurance Employee referral scheme - earn a bonus for referring your friends or family GroceryAid a support service offering financial, legal, wellbeing and practical support, advice and counselling Cheers a benefits platform offering discounts, free perks, and well-being tools for all more »

Are you ready for a new challenge in customer service? How about an exciting role working on a military estate in support of our Army customers? Youll get to be the first point of contact between the company and the customer. Join a great team at Aspire Defence … Services The Helpdesk Operator is not like any other customer service role, even though proven experience of working in a customer service e... APCT1_UKTJ more »

Are you ready for a new challenge in customer service? How about an exciting role working on a military estate in support of our Army customers? Youll get to be the first point of contact between the company and the customer. Join a great team at Aspire Defence … Services The Helpdesk Operator is not like any other customer service role, even though proven experience of working in a customer service e... APCT1_UKTJ more »

Drive your career forward with this exciting apprenticeship opportunity. Our Service Technicians/Mechanics are involved all aspects of maintenance and repair from routine servicing to complex diagnostics and repairs to our customers vehicles. Role The Service department is vital to the success of our business. From right … first-time fixes, to delivering excellent customer service, our Service Technicians/Mechanics play a pivotal role in delighting our customers and encouraging their continued loyalty. Every day is different within the Service department. As a Service Technician/Mechanic apprentice, some of your duties … parts and systems to ensure correct working. Following checklists to ensure all critical parts of vehicles are examined. Carrying out bumper to bumper overview, service, and inspection. Maintenance of electronic systems including on- board entertainment systems. Undertaking repair and maintenance of vehicle parts including clutches, gearboxes, tyres, brakes, and more »

Job Title: Service Desk Analyst Location: Swindon (onsite role 4/4/4) Salary: up to £28,000 (dependent on experience) + up to 10% pension and a full benefits pack! Must be able to hold an SC Security Clearance Looking to Interview ASAP so please contact Zoe … call on (phone number removed) or email for a slot. Key Skills: Customer Service communication skills, Knowledge of desktop computing. Ability to troubleshoot technical support issues. Microsoft Office suite. Windows 10 and Microsoft Server (Apply online only). I am presently seeking candidates for the positions of a … Service Desk Analyst to join a leading IT Managed Service provider specialising in Data Centre Management. You'll be a vital part of the team that interfaces directly with managed service customers, serving as the frontline representation. The Role: So, what will you be doing as a more »

Field Service Engineer (Biomedical Equipment) **An excellent opportunity for a skilled biomedical or medical engineer to join a market leading manufacturer offering exceptional opportunities for career development** Basic Salary up to £42,000 Car Allowance Pension Scheme Excellent Opportunities for Career Advancement Year End Salary Review - A home based … field service role covering South West London and the surrounding area - The Role - Field Service Engineer (Biomedical Equipment) Following planned expansion, they now seek to recruit a technically focused Biomedical Field Service Engineer, responsible for the planned preventative maintenance, service and repair of their range of … technologically innovative patient ventilators, patient monitors, critical care systems and anaesthesia delivery systems, ensuring that the highest levels of customer service are maintained at all times. Your Background - Field Service Engineer (Biomedical Equipment) To be considered for this exciting opportunity, you must be able to demonstrate: A more »

experience or not-we will have a role for you! If you do not have experience but have always wanted to learn more about Customer Service processes, or perhaps study to help your business knowledge grow, then this is the opportunity for you! Role Overview: As an Back … dedicated support in line with company standards and assist National Accounts Reservations Agents as needed. Key Responsibilities: Manage branch queries Trigger mileage, changeover and service requests on customer reservations systems Record and escalate overdue mileage requests appropriately Coordinate vehicle changeovers with other departments Run reports to help business … operations Monitor and escalate high mileage reservations to account managers Use customer portals to address service issues and offer compensation when necessary Collaborate with Account Managers to resolve issues promptly Escalate potential problems to the Back Office Manager Skills and Qualifications: Previous customer service experience desirable more »

Service and Small works Engineer Cirencester and surrounding area Outside IR35 Are you an experienced Service and Small Works Engineer looking for a new opportunity? We have a fantastic position available in the Cirencester area with a three month start and potential for further work. Job Description: Conduct … service and maintenance work on a range of fire and security systems Conduct small works as required on a range of fire and security systems Troubleshoot and repair any issues with the systems Ensure compliance with industry standards and regulations Provide excellent customer service and maintain strong … Collaborate with the team to ensure efficient and effective project completion Requirements To be successful in this role, you should have: Considerable experience of service and small works Have experience working across a range of fire and security systems Strong technical knowledge of a range of fire systems Be more »

Role: 3rd Line Service Desk Engineer Role Type: Permanent Location - On-site Gloucester Salary - £38,000>£42,000 The 3rd Line Service Desk Engineer is responsible for providing all levels of technical support to remote and onsite customers with a managed service contract. They will also provide … support to 1st and 2nd line service desk engineers. The successful candidate will be responsible for achieving and maintaining good working relationships with customers and providing a high level of customer service for all support queries whilst adhering to all service management principles. The role will … and working with Technical Architect and/or Solutions Architect to create IT solutions that meet those needs Maintaining 95% or above on our service desk SLA agreements Maintaining the business IT network, ensuring that any items of risk are highlighted or removed from the infrastructure Answering incoming telephone more »

1st Line Service Desk | Up to £25k |Bournemouth The Company They are a rapidly expanding MSP based in Bournemouth that work with banks, high street brands, charities and other well known businesses to provide high quality IT support services, Cyber security and consultancy. It is a fast paced and … fun environment to work in with plenty of room for progression. The Role You will be part of a the service desk team, dealing with phone calls, emails and all other communications are answered in an efficient and professional manner, this will help develop customer service skills. … technical issues and to build, install and configure computer hardware. Requirements Valid UK Drivers license and car Minimum 1 year MSP experience Skills Fantastic customer service skills Prior service desk experience Office 365 Laptop/PC repair and diagnostics Even if you don't tick every box more »

1st Line Service Desk | Up to £25k |Bristol The Company They are a rapidly expanding MSP based in Bristol that work with high street brands, charities and other well known businesses to provide high quality IT support services and consultancy. It is a fast paced and fun environment to … work in with plenty of room for progression. The Role You will be part of a the service desk team, dealing with phone calls, emails and all other communications are answered in an efficient and professional manner, this will help develop customer service skills. As well this … technical issues and to build, install and configure computer hardware. Requirements Valid UK Drivers license and car Minimum 1 year MSP experience Skills Exemplary customer service skills Prior service desk experience Office 365 Laptop/PC repair and diagnostics Even if you don't tick every box more »

UP TO £26K DOE | EXETER | CAREER PROGRESSION Our client, a prestigious high-end company, is in search of a Customer Services Advisor who is fluent in German and or Dutch. 38.75 hours a week, Monday to Friday, 09.00-17.30 Customer Services Advisor responsibilities: Receiving and making telephone calls … in the relevant language Processing orders received via telephone or email Responding to and solving customer problems/queries/complaints Supporting and liaising with the Sales Representatives regarding queries relating to customer details, display products and inputting of orders Assisting customers with floor plans and quantity calculations … Assisting in translating and checking translations for various departments such as marketing, goods-in and purchasing Customer Services Advisor requirements: Be fluent in German and/or Dutch and be competent in formal writing skills in German and English Have proven customer service and administration experience Strong more »

appoint an enthusiastic hard hard-working and highly motivated Business administration assistant. To be responsible for providing efficient and effective administrative and/or customer service support to respond to service-specific needs Role To be responsible for providing efficient and effective administrative and/or customer service support to respond to service specific needs including: - Postal duties Undertaking reception duties Photocopying and collating documents Taking telephone messages Inputting data onto computer systems e.g. SIMS, Eduspot Using IT packages for word processing, spreadsheet and database applications Dealing with customer requirements in a courteous … Closing Date Wednesday, 12th June 2024 Start Date Monday, 9th September 2024 Desired Skills Communication skills IT skills Attention to detail Organisation skills Customer care skills Problem solving skills Administrative skills Number skills Creative Qualifications Maths & English GCSE or equivalent, grade 4 and above (Desired) About the Employer St more »

and maintain server and workstation monitoring platform daily • Logging support tickets for all issues flagged, including 24/7 and daily checks, notifying the Service Desk Manager of reoccurring outages • Raise hardware failures as critical P1 priority and raise outages as critical P1 priority • Assist on Project work and … Projects run from the Service Desk • Highlight and complete proactive maintenance for support clients • Ensure Service Desk Co-Ordinator is kept informed of any scheduling conflicts or changes • Ensure that time is logged correctly against tickets and is updated accurately and promptly • Ensure all paperwork relating to finished … an IT support environment covering several different technical areas • Able to demonstrate good communication skills, written, over the phone and face to face • Good customer service skills and experience in providing customer service • At least 1 formal IT qualification at entry level or above. For example more »

Trainee Field Service Engineer (Full Industry Training) £23,000 - £30,000 + Company Car + Door to Door + Local Patch + Specialist Industry Training + Life Insurance + Medical Insurance + Enhanced Pension + 33 Days Holiday + Benefits Field Based, commutable from Plymouth, Ivybridge, Saltash, Callington, Liskeard … Salcombe, Totnes, Tavistock and surrounding areas. Are you an aspiring Field Service Engineer looking to break your way into industry and work for a Globally renowned business who offer full training into their industry to massively develop your skillset, giving you the opportunities to gain recognition and progress through … are looking to expand their workforce with motivated and enthusiastic individuals who they can invest in long term. On offer is a Trainee Field Service Engineer, where you will be responsible for the installation, maintenance and service of a variety of products within the Finance, Gaming and Retail more »

is seeking a Technical Claims Handler to join their expanding team. This role involves managing a technical caseload of professional indemnity claims, ensuring excellent service delivery to policyholders and precise reporting to insurers. You will work directly under the Head of Claims, focusing on identifying information gaps, investigating claims … principles accurately, making strategic decisions to benefit insurers. - Assist managers in supervising, identifying training needs, and delivering both individual and group training. - Provide exceptional customer service, maintaining high standards as part of a market-leading claims function. - Build and maintain strong relationships with all stakeholders to exceed service levels. - Adhere to service level agreements and key performance indicators, ensuring consistent client claims handling and compliance with insurers' reserving policies. - Investigate insureds' exposure, liability, and quantum, guiding responses to complaints and claims, and approving settlements within delegated authority. - Manage panel solicitors and report to insurers on policy more »

Our client are a leading supplier of single-use medical and surgical products with a reputation for delivering high quality products and excellence in customer service! Benefits of the Role: Consistent work Permanent role Fantastic working environment Online payslips Day shift hours with no weekend work Internal benefits … will be the first point of call for customers with enquiries, technical concerns, and product complaints, and, you will be responsible for delivering a customer focused approach to resolving such issues. Duties of the Technical Advisor: Provide excellent levels of customer experience, ensuring that information provided is accurate … or international colleagues for help and support to find a resolution Representing the department at study days, and supporting the sales team Respond to customer enquiries in a timely manner Work to team KPIs Liaise with and log reports with Regulatory Bodies (MHRA) as required/requested, including Vigilance more »

desktop applications, software/business applications etc., using remote management tools where appropriate so that incidents are resolved in a timely manner Provide excellent customer service as the first point of contact for all IT related service requests Strong communicator in providing detailed written responses to people … s requests, as well as clear articulate verbal responses when required Ensure all incidents and service requests are accurately recorded and actioned, maintaining contact with customers throughout the process Maintain service desk records, asset registers and a knowledge base, ensuring all data is recorded accurately following data recording … requirements and is up to date Act as customer advocate, taking ownership and appropriate action regarding the enquiry, including investigation and prioritisation through to resolution, or where necessary passing to appropriate colleagues in other teams Knowing the right time to escalate issues to avoid delays in resolution Training Velocity more »

opportunity to join our team as an Ecommerce Manager. Working with premium brands, products and with a team that is motivated to give excellent service and drive quality at every turn. This role is office based, full time in Taunton TA1 with potential for some hybrid working after an … and promotional plans as required to drive sales and engagement, identifying the best way to present brands, features and benefits to end users. Drafting customer-facing emails using Mailchimp, delivering engaging and highly converting email communications. Developing email engagement journeys to cross promote and develop revenue from the email … channel. Working closely with our Customer Services team to ensure a fantastic Customer Service experience, including ownership of our help platform. Conduct regular research of competitor online activity. Line management of the ecommerce assistant. Working closely with the buyers, operational, marketing, creative and customer services teams more »