Customer Service Jobs in Gloucestershire

1 to 25 of 40 Customer Service Jobs in Gloucestershire

Telecoms Customer Support Provisioning Apprentice

CALLIDUS HOUSE, 202-204 CIRENCESTER BUSINESS PARK, LOVE LANE, CIRENCESTER, England
MAINSTREAM DIGITAL LTD
Working as part of a small team in an enthusiastic environment, you will be responsible for taking first calls, along with setting up customer services and arranging for solutions to be installed, keeping them up to date all the way through the process. You will need to be understanding … to take on several projects at a time. Role Telephone and Communications Provisioning Speaking with customers on the phone as well as suppliers Telephone customer service Project managing the provision of services with each customer from start to finish Training Customer Service Practitioner Level … maths and English, if required This is the perfect way to gain the experience and confidence you would need to further your career in Customer Service We understand that sometimes office, customer facing environment can be daunting however we will be here to support you fully We more »
Employment Type: Intermediate Apprenticeship
Salary: £14,820.00
Posted:

Customer Service Administrator

Cirencester, Gloucestershire, South West, United Kingdom
Candidate Source Limited
Join a Telecoms and IT provider as a Customer Service Administrator/Telecoms Expediter/Provisioner. The company employs nearly 40 staff and continues to expand with an impressive list of loyal customers. THE CUSTOMER SERVICE ADMINISTRATOR ROLE: Working in a friendly team of 6 and … arranging telecommunications services, juggling installation teams, customer availability, service deadlines, and customers' issues related to telecoms, all the while keeping everyone happy. Hours are 9 am - 5:30 pm, Monday - Friday KEY SKILLS: Take pride in solving customers' issues and going the extra mile to ensure the job … is done properly Good attention to detail Good listening and people skills Reasonable IT skills Good organisational skills SALARY & BENEFITS YOULL RECEIVE AS CUSTOMER SERVICE ADMINISTRATOR: £22,000 - £26,000 20 days holiday + public holidays Pension scheme with company contribution Car parking Opportunity for career progression Subsided more »
Employment Type: Permanent
Salary: £22,000
Posted:

Service Engineer

Cirencester, England, United Kingdom
Cento
Service and Small works Engineer Cirencester and surrounding area Outside IR35 Are you an experienced Service and Small Works Engineer looking for a new opportunity? We have a fantastic position available in the Cirencester area with a three month start and potential for further work. Job Description: Conduct … service and maintenance work on a range of fire and security systems Conduct small works as required on a range of fire and security systems Troubleshoot and repair any issues with the systems Ensure compliance with industry standards and regulations Provide excellent customer service and maintain strong … Collaborate with the team to ensure efficient and effective project completion Requirements To be successful in this role, you should have: Considerable experience of service and small works Have experience working across a range of fire and security systems Strong technical knowledge of a range of fire systems Be more »
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3rd Line Service Desk Engineer - Gloucester

Gloucester, England, United Kingdom
Excelerate
Role: 3rd Line Service Desk Engineer Role Type: Permanent Location - On-site Gloucester Salary - £38,000>£42,000 The 3rd Line Service Desk Engineer is responsible for providing all levels of technical support to remote and onsite customers with a managed service contract. They will also provide … support to 1st and 2nd line service desk engineers. The successful candidate will be responsible for achieving and maintaining good working relationships with customers and providing a high level of customer service for all support queries whilst adhering to all service management principles. The role will … and working with Technical Architect and/or Solutions Architect to create IT solutions that meet those needs Maintaining 95% or above on our service desk SLA agreements Maintaining the business IT network, ensuring that any items of risk are highlighted or removed from the infrastructure Answering incoming telephone more »
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2nd Line IT Support Engineer - Gloucestershire

Gloucestershire, England, United Kingdom
Excelerate
and maintain server and workstation monitoring platform daily • Logging support tickets for all issues flagged, including 24/7 and daily checks, notifying the Service Desk Manager of reoccurring outages • Raise hardware failures as critical P1 priority and raise outages as critical P1 priority • Assist on Project work and … Projects run from the Service Desk • Highlight and complete proactive maintenance for support clients • Ensure Service Desk Co-Ordinator is kept informed of any scheduling conflicts or changes • Ensure that time is logged correctly against tickets and is updated accurately and promptly • Ensure all paperwork relating to finished … an IT support environment covering several different technical areas • Able to demonstrate good communication skills, written, over the phone and face to face • Good customer service skills and experience in providing customer service • At least 1 formal IT qualification at entry level or above. For example more »
Posted:

Administrator

Gloucester, Gloucestershire, South West, United Kingdom
Brook Street UK
Do you have retail, hospitality or customer service experience but sick of working evenings/weekends? Brook Street is offering a full-time position with no weekends and no evenings! We're looking for somebody with great face to face customer service experience and some computer … Defence Business Services (DBS) Pillar - Armed Forces & Veterans Services - DBS Team - MOD Medal Office Primary Job Purpose(s): Medal Assessing Deliverables: Accurate Medal Assessments Customer Focus Despatch of medallic recognition Responsibilities: The Temporary Worker will provide administrative support. He or she will follow set procedures and will exercise some … Checking colleagues' assessments before progressing applications to final stage before dispatch d) Record Management: Filing, preparation of records for scanning and document disposal e) Customer Correspondence: Respond to letters, telephone and email enquiries from Service Personnel, veterans and their families regarding eligibility of the award(s) 2. Provide more »
Employment Type: Temporary
Salary: £12.50 - £13.00 per hour
Posted:

Recruitment Consultant - Technical Engineering

Stonehouse, Gloucestershire, South West, United Kingdom
Omega Resource Group
desk and effectively grow your own business unit with Omega. Growing accounts through repeat business, securing future opportunities through formalised contractual agreements. Providing excellent customer service and acting as a subject matter expert. Being recognised as a trusted business partner holding a high level of influence with your … as an expert in your field Billed revenue should be achieved through adherence to the recruitment lifecycle and therefore providing the highest level of customer service to candidates and clients. Business Development Investigating and selling recruitment services to clients, all business opportunities for the group should be investigated … business. Performance Activity Achieving and attaining Weekly KPI's Group sales activity Creation of affective e-shots Speculative CV submission of quality candidates Quarterly customer review meetings with key account customers Any other performance activity as directed by your Business Manager Your Key Skills: You will be able to more »
Employment Type: Permanent
Salary: £26,000
Posted:

Senior Recruitment Consultant - Technical Engineering

Stonehouse, Gloucestershire, South West, United Kingdom
Omega Resource Group
desk and effectively grow your own business unit with Omega. Growing accounts through repeat business, securing future opportunities through formalised contractual agreements. Providing excellent customer service and acting as a subject matter expert. Being recognised as a trusted business partner holding a high level of influence with your … as an expert in your field Billed revenue should be achieved through adherence to the recruitment lifecycle and therefore providing the highest level of customer service to candidates and clients. Business Development Investigating and selling recruitment services to clients, all business opportunities for the group should be investigated … business. Performance Activity Achieving and attaining Weekly KPI's Group sales activity Creation of affective e-shots Speculative CV submission of quality candidates Quarterly customer review meetings with key account customers Any other performance activity as directed by your Business Manager Your Key Skills: You will be able to more »
Employment Type: Permanent
Posted:

Installation Engineer

Cirencester, England, United Kingdom
Cento
Working alongside other engineers on the installation of a range of fire and security systems Ensure compliance with industry standards and regulations Provide excellent customer service and maintain strong client relationships Collaborate with the team to ensure efficient and effective project completion Requirements To be successful in this … technical knowledge of a range of fire and security systems Be able to pass BS7858 screening Attention to detail and accuracy Good communication and customer service skills Benefits : Weekly Pay Ongoing contract work opportunities Apply or call Hayley on 01509615290 or more »
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Field Service Engineer Medical Systems

Wotton-Under-Edge, Gloucestershire, South West, United Kingdom
Hybrid / WFH Options
Renishaw PLC
Working in the field, under the supervision of the Field Service Manager, the Field Service Engineer is responsible for installation, maintenance, servicing, support, and testing of the neuromate stereotactic robot and associated products. This individual will be required to provide in-person support during neurosurgical procedures. Regular UK … product training will be provided. Responsibilities Conduct regular scheduled preventative maintenance services across current install base, exercising applied metrology calibration practices, while completing detailed service reports. Provide remote and in-person technical support for surgical teams using Renishaw products during neurosurgery procedures in the operating room. Coordinate and conduct … site evaluation visits at a highly professional level with prospective customers. Install and update neuromate systems and software at customer sites. Provide training to customers on the operation and care of Renishaw products. Coordinate the investigation into issues and complaints raised by customers, completing onsite troubleshooting and corrective actions more »
Employment Type: Permanent, Work From Home
Posted:

IT Support Engineer

Stroud, Gloucestershire, South West, United Kingdom
Spectrum IT Recruitment
opportunity for you! We are currently seeking an enthusiastic and dedicated IT Support Engineer to join one of our growing clients, a leading Microsoft Service Provider based near Stonehosue, Gloucestershire. Our client is a rapidly growing business driven by a passionate and dedicated technical team. Their focus is on … providing an exceptional customer experience and supporting clients with their diverse product sets. They are passionate about making technology easy and enjoyable for all businesses of all sizes. As an IT Support Engineer, you will have the opportunity to learn and work with cutting-edge technologies to provide the … and suppliers via incoming phone calls, emails or through our ticketing system - Supporting customers with their software and hardware applications - Fault analysis, resolution, and service continuity assurance across customers' software and hardware products - Maintaining and repairing computer systems, networks, cloud/mobile telephony solutions and connectivity products - Following all more »
Employment Type: Permanent
Salary: £24,000
Posted:

Gas Service Engineer

Gloucestershire, Gloucester, South West
Rise Technical Recruitment Ltd
Gas Service Engineer Must be based in Gloucestershire or Worcestershire £36,750 + Van + Laptop + Mobile + Bonus + Pension + 33 Days holiday (rising to 37) + Overtime Monday-Friday days (paid door to door) Are you a Gas Service Engineer with experience in heating … manufacture of fireplaces which are supplied internationally. Industry leaders in their field, they pride themselves in supplying high quality products and giving the best service to their customers. In this role the Service Engineer will be covering primarily the North East patch, carrying out warranty service work … individual to join a company that value their staff shown through their benefit package and that offer a clear route of progression. The Role: *Service Engineer *Warranty service work on heating appliances including fault diagnosing and repairing *Field based covering the Gloucestershire/Worcestershire patch amongst other areas more »
Employment Type: Permanent
Salary: £35,000 - £36,750
Posted:

Fire & Security Engineer

Cirencester, England, United Kingdom
Concept
Gloucestershire have an exciting opportunity for a Fire & Security Engineer to join their team. This is a Field based role carrying out installation, commissioning, service and maintenance of electronic fire & security systems. Main Duties: Installation, commissioning, service and maintenance of electronic fire & security systems Working to quality system … years experience in the Fire & Security industry - CCTV, Intruder, Access Control, Fire Alarms etc IT/Computer Literate Pro-active problem solving skills Excellent customer service/communication skills Full UK Driving Licence Package: £30,000 - £38,000 per annum Vehicle & Fuel Card Phone, tablet & laptop Career progression more »
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Senior IT Technician

Tewkesbury, Gloucestershire, South West
Rise Technical Recruitment Ltd
C#, Cloud Platforms or Database Services A Strong communicator with the ability to influence at all levels, developing sustainable internal & external relationships providing excellent customer service The individual will drive improvements in the quality of SQL databases. Commutable to Tewkesbury. Reference Number: BBBH (221769) To apply for this more »
Employment Type: Permanent
Salary: £30,000 - £35,000
Posted:

Technical Training Consultant

Cheltenham, Gloucestershire, South West, United Kingdom
Hybrid / WFH Options
BARNETT WADDINGHAM & CO
delivery to ensure a blended learning approach. Collaborate with subject matter experts to develop content relevant to our SIPP business, including compliance, risk management, customer service, and technical skills. Manage the learning management system (LMS) to track training progress, monitor participation, and assess the effectiveness of learning initiatives. more »
Employment Type: Permanent, Work From Home
Posted:

Technical Training Consultant

Cheltenham, England, United Kingdom
BARNETT WADDINGHAM & CO
delivery to ensure a blended learning approach. Collaborate with subject matter experts to develop content relevant to our SIPP business, including compliance, risk management, customer service, and technical skills. Manage the learning management system (LMS) to track training progress, monitor participation, and assess the effectiveness of learning initiatives. more »
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Application Developer

Bishops Cleeve, Gloucestershire, United Kingdom
Vistry Group
our company values - Integrity, Caring and Quality Good working knowledge of current development methodologies and how to implement them in a small team Excellent customer service skills Excellent interpersonal skills both face to face and over the phone Strong organisational and administration skills Professional attitude Friendly, flexible and more »
Employment Type: Permanent
Posted:

Business Development Representative

Cirencester, England, United Kingdom
Chapman Tate Associates
gathering. and maintain an intuitive knowledge base for request for information and tender requirements. Key skills, experience, qualifications: year of professional experience in sales, customer service, marketing or other related fields with a strong interest in impacting customer solutions positive and energetic approach personality who is self more »
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Partner Business Manager

Gloucester, Gloucestershire, South West, United Kingdom
Onecom
new Partners. You'll be great in this role if: - You have experience in a similar role within the telecommunications industry - You have strong customer service skills and you are passionate about providing a fantastic Partner experience - You can work logically, consistently and accurately - You are enthusiastic, self … growth - Manage relationships with Partners at all levels up to Director/Business Owner - Supporting Partner complaints through to resolution and following the Partner Service plan - Actively seek new partner and new product opportunities - Support the development of our sales accreditation process for all products - Supporting partner onboarding & enablement … Salary life assurance, Employee Assistance Programme, 24/7 access to Mental Health support Parental Leave: Enhanced Parental Leave policy (based on length of service), whether you or your partner are giving birth, going through surrogacy or adoption Rewards: Quarterly employee reward programme and annual awards Discounts: Discounts on more »
Employment Type: Permanent
Posted:

Partner Business Manager - Desk Based

Gloucester, Gloucestershire, South West, United Kingdom
Hybrid / WFH Options
Onecom
products to existing and new Partners. You'll be great in this role if: - You have experience in the telecommunications industry - You have strong customer service skills and you are passionate about providing a fantastic Partner experience - You can work logically, consistently and accurately - You are enthusiastic, self … growth - Manage relationships with Partners at all levels up to Director/Business Owner - Supporting Partner complaints through to resolution and following the Partner Service plan - Actively seek new partner and new product opportunities - Support the development of our sales accreditation process for all products - Supporting partner onboarding & enablement … Salary life assurance, Employee Assistance Programme, 24/7 access to Mental Health support Parental Leave: Enhanced Parental Leave policy (based on length of service), whether you or your partner are giving birth, going through surrogacy or adoption Rewards: Quarterly employee reward programme and annual awards Discounts: Discounts on more »
Employment Type: Part Time, Work From Home
Posted:

Field Service Engineer

Cheltenham, Gloucestershire, South West, United Kingdom
Virgin Media O2
position, you must live in one of the following postcodes: WR11 GL1 GL2 GL3 GL4 GL50 GL51 GL52 GL53. Join our team of Field Service Engineers (internally youll be known as a Field Technician) and earn a competitive salary of £29,000, plus overtime (on average£4,700) and … performance-based commission of£2,500. Were looking for motivated and customer focused individuals. No prior experience is required, we will train you in all aspects of the job and provide you with a mentor, so youll have everything you need to succeed! After completing our comprehensive training program … days are the same, so you will always be learning and finding new challenges. Be the expert in installations, fixing faults and delivering great customer service Diagnose errors and technical problems and determine appropriate solutions Document processes and follow company standard procedures and protocols Collaborate with the technical more »
Employment Type: Permanent
Salary: £35,000
Posted:

Technical Consultant - Hybrid and Onsite

Moreton-In-Marsh, Gloucestershire, South West, United Kingdom
Hybrid / WFH Options
Wanstor Ltd
Joining our award winning service desk team as a Technical Consultant you will play a pivotal role in elevating our clients' IT experience. Your primary focus will be providing 2nd line support to our retail and hospitality clients including some big brand names. The main focus of this will … be as an additional resource working primarily with our new client based onsite in the GL56 area. In this customer-centric and results-driven position, you will collaborate with and are supported by the wider team at our head office. As a Technical Consultant you will be passionate about … opportunity for IT professionals eager to make a meaningful impact. The Key Requirements... minimum one years' experience providing IT support at 2nd line strong customer service skills At Wanstor, we are known for our commitment to providing exceptional customer support to our clients across their IT estates. more »
Employment Type: Permanent
Salary: £35,000
Posted:

Air Source Heat Pump Installer / Heating Engineer

Gloucester, Gloucestershire, South West, United Kingdom
Rubix M&E
E is the leading Mechanical and Electrical recruitment agency in the UK. Our reputation is built on our commitment to excellence and delivering exceptional service to our clients and candidates. We are recruiting for competent Air Source Heat Pump Installers or Plumbing Engineers to enter in to the ASHP … between £1,000 to £2,000 per week. Required qualifications: - NVQ Level 3 in Plumbing and heating Job titles that may also be applicable: Service & Repair Gas Engineer, Gas/Boiler Installer, Gas/Boiler Service Engineer, HVAC Engineer, Multi Skilled Engineer, Fitter. Rubix M&E are trusted … partners of leading; Blue-chip organisations, Energy & Heating suppliers, Housing Associations, Contractors and Private customers. Efficiency, customer service and safety are the core focuses. Our clients are currently looking for a dedicated, skilled Air Source Heat Pump Installer/Heating Engineer to join their growing team. We are more »
Employment Type: Permanent
Salary: £40,000
Posted:

Air Source Heat Pump Installer / Heating Engineer

Cheltenham, Gloucestershire, South West, United Kingdom
Rubix M&E
E is the leading Mechanical and Electrical recruitment agency in the UK. Our reputation is built on our commitment to excellence and delivering exceptional service to our clients and candidates. We are recruiting for competent Air Source Heat Pump Installers or Plumbing Engineers to enter in to the ASHP … between £1,000 to £2,000 per week. Required qualifications: - NVQ Level 3 in Plumbing and heating Job titles that may also be applicable: Service & Repair Gas Engineer, Gas/Boiler Installer, Gas/Boiler Service Engineer, HVAC Engineer, Multi Skilled Engineer, Fitter. Rubix M&E are trusted … partners of leading; Blue-chip organisations, Energy & Heating suppliers, Housing Associations, Contractors and Private customers. Efficiency, customer service and safety are the core focuses. Our clients are currently looking for a dedicated, skilled Air Source Heat Pump Installer to join their growing team. We are also recruiting for more »
Employment Type: Permanent
Salary: £40,000
Posted:

Security Officer

Tewkesbury, Gloucestershire, South West, United Kingdom
Babcock
of the Security Officer: Thinking and reasoning skills for dealing with emergencies Concentration and diligence skills to stay alert and aware of your surroundings. Customer service skills for challenging people politely but firmly Excellent verbal communication and negotiating skills. Able to conduct tasks on computer or hand-held more »
Employment Type: Permanent
Posted:
Customer Service
Gloucestershire
10th Percentile
£19,000
25th Percentile
£26,000
Median
£31,375
75th Percentile
£50,000
90th Percentile
£64,250