26 to 50 of 600 Customer Service Jobs in London

Field Service Engineer Job title: Field Service Engineer Location: North London Salary: Up to c£35,000 (OTE) pa. Up to c£32,000 pa basic + up to £250 per month in incentives + vehicle + overtime Hours: Monday to Friday (40 hour week), no required weekend … Job Purpose This is an exciting opportunity to join a leading name within the water purification industry, as we are currently seeking a Field Service Engineers to cover North London. The main purpose of the role is installing and servicing the companies waterbars/water dispense equipment (training provided … in domestic (approx. 80/90%) and commercial environments, whilst providing top notch customer care. Being a Field Service Engineer in this role isnt just about taking care of the equipment, it is about giving the customers great service every day. So, youll need to know your more »

enthusiastic individual, who is passionate about building relationships and being responsible for the first impression of Ten, whilst achieving sales targets and working with service delivery to ensure exceptional service is being delivered to HNW and UHNW members. They will collaborate with Ten’s most senior Lifestyle Managers … Team Managers and Service Delivery Directors, and gain a list of highly useful and transferable skills within B2C sales, customer service and beyond. This role is an exciting opportunity for someone looking to progress their career in luxury service sales and grow within a global organisation. … individual that is looking to further develop their sales experience and be involved in the full membership sales cycle, from supporting marketing of the service (including oversight of the Ten Membership site) to building and converting the sales pipeline and managing first year renewals. You’ll be passionate about more »

KM Recruitment is a specialist UK wide recruiter for the Skills and Employability sectors. Job Title: Warehouse/Customer Service Assessor (Trainee or Qualified) Location: SouthandWest London- Home/Field based (Candidates must be flexible with travel) Salary: £28,000 - £32,000 (Depending on skills and experience) Package … the Assessor award. Essential Criteria for all candidates: Must hold experience of working within Warehouse & Storage at Supervisory level or above, with competencies in Customer Service. Must have experience of delivering internal training to staff within a Warehouse setting. Ideally hold a recognised Assessor award: D32/33, A1 … CAVA or TAQA and have experience of delivering full Apprenticeships in Warehousing, Customer Service and Business Admin. Excellent IT skills and confident with online remote delivery. Full, clean driving licence and own vehicle. Must be flexible with travel. Duties include: Assess and support learners working towards NewApprenticeship Standards more »

We are looking for an enthusiastic individual who is looking to achieve a Customer Service Level 3 Apprenticeship. This is a fantastic opportunity to work with Panacea Software and train with Barnet and Southgate College. Role Ensure prompt and effective response to support requests via telephone, email, online … recommendations and referrals Ensure effective configuration, maintenance and use of the company’s systems to provide comprehensive records and deliver a consistently excellent support service Create and maintain a comprehensive, accessible and user-friendly help-site including FAQs and a knowledge-base for all users Help to answer customer … to your colleagues as required to meet unforeseen challenges and fulfil the changing needs of our small and growing business. Training Qualification: Level 3 Customer Service Specialist Southgate Campus - 1 Workshop Per Month Enhance career with potential full-time employment after successful completion of apprenticeship Apprenticeship Standard Customer more »

Job Description Job Title: Customer Service Associate (Fluent French Speaker) Location: London, UK (hybrid, 3+2) Contract duration: 4 months JOB DESCRIPTION: Looking for driven, results oriented and customer obsessed Onboarding Support Specialist to support and onboard French customers as well as improve onboarding processes. You will be … directly responsible for impacting a customer’s first experience of working with our business, working to KPIs that directly measure customer experience. The key responsibilities for the role revolve around supporting directly and indirectly (partnering with the sales team) throughout the customer’s onboarding journey. KEY RESPONSIBILITIES … Work as a customer onboarding & support SME for the commercial team and support customers set up their shipping. • Support shippers and/or internal teams to set up rates, understand how to work with us, set up their operations and integrations to print labels to hand packages to launch more »

Trust Payments have an exciting opportunity for a Customer Support Officer (Shift based) to join their team. Location: Bromley, London (Hybrid/Shift-based) Salary: Competitive + Benefits Customer Support Officer (Shift based) - The Role: The Customer Support Officer (Shift based) will be part of the Service Desk team and will provide first line support to our customers, always practicing excellent customer service, via phone and in writing. Customer Support Officer (Shift based) - Key Responsibilities: - Responding to support cases in the Zendesk tool and phone calls as required - Assisting Trust Payment's customers … Record details of inquiries, comments and details of action taken via the Zendesk tool - Updating Jira with bug reports and feature requests - Dealing with customer escalations - Tracking Jira tickets escalated to development and updating them where necessary - Liaising with Acquirers when the Development team require information or when new more »

Field Service Engineer, Medical Systems **An excellent opportunity for a skilled biomedical or medical engineer to join a market leading manufacturer offering exceptional opportunities for career development** Basic Salary £38,000 to £44,000 On Target Earnings £52,000 Bonus 10% Overtime (Circa £4,000) Company Car Pension Scheme … Excellent Opportunities for Career Advancement Year End Salary Review The Role - Field Service Engineer, Medical Systems Following planned expansion, they now seek to recruit a technically focused Biomedical Field Service Engineer, responsible for the planned preventative maintenance, service and repair of their range of technologically innovative patient … ventilators, patient monitors, critical care systems and anaesthesia delivery systems, ensuring that the highest levels of customer service are maintained at all times. Your Background - Field Service Engineer, Medical Systems To be considered for this exciting opportunity, you must be able to demonstrate: A competent background in more »

+ Parking cards and Fuel cards + Pension + on call payment Start date - ASAP We have an exciting opportunity for a senior field service engineer to join a blue chip organisation on a permanent basis in Essex . Senior Field Service Engineer will be required to fault … find and repair a variety of IT equipment including Servers, PCs, Laptop, printer and point of sales systems (EPOS) at various Customer locations across the UK. Ensuring company processes, procedures and contractual requirements are followed whilst maintaining high levels of customer service. You must be an experienced time … served 'Field Service Engineer', a confident communicator at all levels and work well as part of a team. The position will report into Team Leader/Resource Managers (Field) but will also have critical relationships with Call Control and Technical vetting teams with Field Services. The role will involve more »

TITLE: Service Desk Engineer (2nd Line) LOCATION: London/remote hybrid HOURS: Monday to Friday: 9am – 6pm SALARY: £35-40K (depending on Experience) 1. Who are Sereno? At Sereno we are looking to shake up the MSP (Managed Service Provider) industry, by utilising the best new emerging … partnerships and relationships between all our staff at any level and with all our clients. We are looking for creative thinkers, technology enthusiasts, and customer service heroes, to help us scale this business. It’s a perfect time to join us now, as we will always prioritise internal … system and online chat. • You will also act as the escalation point for 1st line engineers. • Liaising with clients throughout the lifecycle of the service ticket, ensuring issues are closed off and communicated to clients and providing an excellent customer service and experience. • Meet Service Desk more »

meeting rooms as well as live event spaces• Conducting morning room checks of the AV equipped meeting rooms• 1st Line AV support for their customer facing meeting rooms: Connecting their customer’s laptops to Wi-Fi & screens etc• Moving AV equipment between rooms and between floors• Support for … operating the portable mixing unit, setting up wired & wireless microphones and providing a camera crews with sound feeds. Providing support and supervision of their customer’s 3rd part AV contractors• To work effectively with our client's departments regarding filming, streaming, LAN and connectivity• Assisting with AV equipment stock … takes• To provide outstanding customer service to their customers & resolve customer care/service issues, problems and queries with the Operations Manager, following the guidelines in place in a timely manner.Health & Safety:• To ensure the staff and users of our client’s venue in London comply more »

meeting rooms as well as live event spaces • Conducting morning room checks of the AV equipped meeting rooms • 1st Line AV support for their customer facing meeting rooms: Connecting their customer’s laptops to Wi-Fi & screens etc • Moving AV equipment between rooms and between floors • Support for … operating the portable mixing unit, setting up wired & wireless microphones and providing a camera crews with sound feeds. Providing support and supervision of their customer’s 3rd part AV contractors • To work effectively with our client's departments regarding filming, streaming, LAN and connectivity • Assisting with AV equipment stock … takes • To provide outstanding customer service to their customers & resolve customer care/service issues, problems and queries with the Operations Manager, following the guidelines in place in a timely manner. Health & Safety: • To ensure the staff and users of our client’s venue in London more »

running smoothly. This is your chance to make your mark as you'll: · Create and Implement KPS's to keep everything on track. · Manage customer enquiries to ensure they get the best possible service. · Coordinating equipment so that everything is in the right place at the right time. · Up … skill the team to make sure everyone is providing outstanding customer service at all times. You'll also be involved in sourcing new technologies and developing better processes to make the whole hiring experience efficient. PERSON SPECIFICATION: Hire Desk Manager, Senior Hire Controller, Hire Manager - Construction Equipment, Plant … have worked in any of the following roles and/or markets, and worked with the following products and/or services: Hire Controller, Service Controller, Hire Manager, Depot Manager, Branch Manager, Plant Manager, Service Desk Manager, Service Desk Supervisor, Customer Service Manager, Rental Supervisor more »

passionate about problem-solving? Do you thrive in dynamic environments? Are you ready to embark on an exciting journey in the realm of field service engineering? Look no further! We're seeking a skilled and motivated Field Service Engineer to join our vibrant team in Northern Ireland. As … a Field Service Engineer, you are responsible for overseeing the installation, maintenance, repair, and enhancement of equipment in the field, along with providing necessary customer/internal training as required. Your tasks involve investigating technical issues, warranty failures, and in-field malfunctions, resolving them efficiently and cost-effectively … while maintaining continuous communication with Product Specialists and Service Management. You must effectively diagnose system problems and provide repair solutions, focusing on keeping customers informed of progress, particularly during maintenance or downtime. You'll need to maintain comprehensive documentation of system issues and preventive maintenance in customer site more »

Your feedback and insights will influence our development program, and you will become an integral member of the CMS team. Key responsibilities include: Ensuring customer satisfaction Managing customer accounts Providing excellent customer service Generating leads Maintaining effective communication with clients We are looking for an individual … materials. This position offers the potential for growth within the company, providing a clear path for career advancement and future senior roles. Qualifications Strong customer satisfaction and account management skills Excellent customer service and communication skills Proven experience in lead generation Ability to build and maintain strong more »

Job Description - Service Desk Team Lead We are seeking a highly organized and client-focused Service Desk Team Lead to serve as the primary liaison between our service technicians and clients. As the Service Desk Lead Manager, you will play a crucial role in ensuring effective … communication and exceptional service delivery. We are looking for an energetic, outgoing, and patient candidate who demonstrates strong organizational skills. Responsibilities : Serve as the client advocate, maintaining regular communication with clients to keep them informed about incident progress and notify them of any impending changes or agreed outages. Act … as the single point of contact for all types of service requests, promptly addressing client inquiries and concerns. Collect necessary information from clients and accurately create and update service tickets in our ticketing system. Prioritize service incidents and dispatch tickets to engineers following established procedures. Including assign more »

build relationships. You will have a full UK driving licence and happy to travel throughout your territory, sometimes at different times depending on our customer’s needs. Main Activities: Sales Strategy: Develop and implement sales strategies to meet or exceed sales targets. Identify potential customers and market opportunities to … expand the customer base. Customer Relationship Management: Build and maintain strong relationships with existing and potential customers. Understand their needs and provide appropriate solutions. Provide excellent customer service and support throughout the sales process. Equipment Knowledge: Have a thorough understanding of the equipment you are selling … identify trends and opportunities. Prepare regular sales reports and forecasts for management. Team Collaboration: Collaborate with other departments such as the VA Team, marketing, customer service and technical support to ensure a seamless sales process. Provide feedback and suggestions to improve product offerings and customer experience. Territory more »

Our client, a global leading consultancy, is currently seeking a Service Analyst to join their team . This is a unique opportunity to work with industry experts and contribute to high-profile projects while ensuring the delivery of compliant and traceable project documentation. Key Responsibilities - Serve as the first … phone, email, or remote assistance tools. - Escalate complex issues to second line support or other technical teams when necessary. - Maintain a high level of customer service, adhering to the White Glove Service standards. - Collaborate with team members to share knowledge and improve overall service delivery. - Support … English - A major plus if candidate can speak German - Ability to work independently and as part of a team, with a strong commitment to customer service excellence. - Familiarity with IT service management tools and processes, including ticketing systems and remote support software. - Willingness to work standard business more »

Support Analyst to join their fast-paced growing organisation! Location - Fully Remote Salary - £27,000 - £32,000 Start Date - ASAP As part of the Customer Support team, you will be responsible for managing and maintaining the relationships with their customers after the implementation process. You are the first point … of contact for the customer and are proactive in finding workarounds to your customer's issues and enhancement requests as well as following up internally on the resolution of these issues, defects or enhancement requests. Primary activities include issue diagnosis, troubleshooting, and incident management. The Support Analyst will … use strong problem-solving skills, combined with excellent communication and customer focus, to maintain high levels of customer satisfaction. The Role: Respond in a timely fashion to contact from customers, resellers, and professional service engineers, via phone, email and electronic incident submission. Effectively interact with customers of more »

Helpdesk Support Wto join their fast-paced growing organisation! Location - Fully Remote Salary - £27,000 - £32,000 Start Date - ASAP As part of the Customer Support team, you will be responsible for managing and maintaining the relationships with their customers after the implementation process. You are the first point … of contact for the customer and are proactive in finding workarounds to your customer's issues and enhancement requests as well as following up internally on the resolution of these issues, defects or enhancement requests. Primary activities include issue diagnosis, troubleshooting, and incident management. The Support Analyst will … use strong problem-solving skills, combined with excellent communication and customer focus, to maintain high levels of customer satisfaction. The Role: Respond in a timely fashion to contact from customers, resellers, and professional service engineers, via phone, email and electronic incident submission. Effectively interact with customers of more »

meeting rooms as well as live event spaces Conducting morning room checks of the AV equipped meeting rooms 1st Line AV support for their customer facing meeting rooms: Connecting their customers laptops to Wi-Fi & screens etc The AV Technician will be moving AV equipment between rooms and between … Technician will work effectively with our client's departments regarding filming, streaming, LAN and connectivity Assisting with AV equipment stock takes To provide outstanding customer service to their customers & resolve customer care/service issues, problems and queries with the Operations Manager, following the guidelines in … LAN networks and current software packages. To have a knowledge of lighting and control systems Well presented, with a calm and professional approach Excellent customer service skills and awareness. Ability to work with confidence at a variety of levels of customer Strong communication skills, with a good more »

Job Title: HIU Service Engineer Location: London Salary: Competitive Job Type: Full time, Permanent As a HIU Service Engineer, you will be required to service and repair various types of HIUs. This includes the commissioning of heating circuits, setting up Domestic Hot Water for resident use, application … supportive culture. Responsibilities: Ensuring Quality Management and Compliance Documentation for HIU Servicing and repair activities are complete. Drive Legislative and Contractual Compliance, profitability, and customer satisfaction. Provide technical assistance to clients, whilst fulfilling and meeting both Quality Standards and HSE Objectives. Closely manage customer HSE objectives and Quality … ensure they are added to your stock requirements. React to Hydraulic Interface Unit repair works to investigate the cause of breakdown and where possible, service the HIU and carry out efficiency settings to heating and hot water circuits. React to residential breakdowns outside of the working hours during your more »

sales trends and identify opportunities for growth. Providing analytics & reporting to enable feedback loop into product sourcing or marketing to drive higher velocity sales. Customer Service: Respond to customer inquiries and resolve any issues related to orders or returns. Maintain high customer satisfaction by ensuring a … positive shopping experience. Reporting: Generate regular reports on marketplace sales, customer feedback, and inventory status. Provide insights and suggestions for improving marketplace strategies and operations. Qualifications: Basic knowledge of IT device specifications and an eagerness to learn more. Experience in eCommerce or retail, particularly with Shopify & Sellercloud, is preferred. … Strong organisational skills with the ability to manage multiple tasks simultaneously. Excellent communication and customer service skills. Proactive and enthusiastic approach to work. Degree in Business Administration, Marketing, or a related field is a plus. What We Offer: 💸 Salary between £40,000 and £50,000, depending on experience more »

Main Purpose of Role We are looking for a permanent Japanese and English speaking Airline Customer Care Adviser who is energetic, has great attention to detail and passionate about helping customers, to join our dynamic team and represent a strong global airline brand. As an Airline Customer Care … whose flight has been cancelled. You will be responsible for incoming calls/emails and outbound calls for across the full range of airline customer queries. If you are flexible, have a positive attitude, great attention to detail and experience of Amadeus GDS you are probably the one that … areas such as GDPR the DBF Quality Management System and all other systems and soft skills training. About the Company Leading the way in Customer Interaction & process management the company are an international outsourced customer service provider with 100,000 staff internationally and 112 sites globally. Our more »

IT Service Team Lead London/Hybrid Up to 40k Austin Fraser is working with a company in the health and education sector looking to onboard an IT Service Desk Team Leader to assist clients and internal staff with technical queries. The ideal candidate must have proven experience … committed to supporting your growth and development. In return you will benefit from a solid benefits package. Responsibilities: Lead a team of 4 Ensure service tickets are resolved in a timely manner and with a high degree of customer service and expertise. Liaise with the Managed Services … and embed improvements to IT systems, processes and culture so that solutions meet goals and objectives. The ideal candidate will Proven experience providing exceptional customer service In-Depth knowledge of ITIL processes and procedures and strong understanding of the ITIL service lifecycle and the 5 lifecycle stages more »

IT Service Team Lead London/Hybrid Up to 40k Austin Fraser is working with a company in the health and education sector looking to onboard an IT Service Desk Team Leader to assist clients and internal staff with technical queries. The ideal candidate must have proven experience … committed to supporting your growth and development. In return you will benefit from a solid benefits package. Responsibilities: Lead a team of 4 Ensure service tickets are resolved in a timely manner and with a high degree of customer service and expertise. Liaise with the Managed Services … and embed improvements to IT systems, processes and culture so that solutions meet goals and objectives. The ideal candidate will Proven experience providing exceptional customer service In-Depth knowledge of ITIL processes and procedures and strong understanding of the ITIL service lifecycle and the 5 lifecycle stages more »