176 to 200 of 604 Customer Service Jobs in London

PCCW Global is a leading international communications service provider, offering the latest mobility, voice and data solutions to multinational enterprises, telecommunications partners, cloud and application service providers. With a network footprint reaching over 3,000 cities in 160+ countries across 5 continents, our truly global coverage combined with … Liaise with vendor for system maintenance arrangement Requirements: Degree holder in Information Technology, Computer Science or related disciplines Experience in application support Experience in customer service and relationship management Experience in application vendor management Ability to explain system concept to users with limited IT and system knowledge Strong more »

business opportunities, gathering intelligence, negotiating deals and tending to account maintenance. Together with a dedicated team by your side, youll be ensuring an incredible service experience with each client you meet. This is a full-time position that will rely on a proven track record in a sales environment … within policy Remote work opportunities including supply of all necessary equipment Your Tasks Identify and create new business opportunities Grow and support our existing customer base to generate revenue and ensure excellent customer service Prepare and present informative, compelling presentations Maintain and monitor customer records and more »

has celebrated over 26 years in the IT industry and continues to be trusted by global brands to deliver IT solutions that drive customer success. Version 1 has several strategic technology partners including Microsoft, AWS, Oracle, Red Hat, OutSystems and Snowflake. We’re also an award-winning employer reflecting … of the Year - EMEA 2023 and Best Workplaces for Women by Great Place To Work in UK and Ireland 2023. As a consultancy and service provider, in Version 1's Managed Services environment we do things differently. We’re focused on our core values; using these we’ve seen … significant growth across our practices and our Service Reliability Group (SRG) team is preparing for the next phase of expansion. This creates new opportunities for driven and skilled individuals to join one of the fastest-growing consultancies globally. Job Description As a Senior Software Engineer/.NET Consultant in more »

server and virtual desktop solutions (ESXi/vCenter, Horizon, NSX-T, AppVolumes, Dynamic Environment Manager). ownership of Active Directory and Windows Server infrastructure, service operations and support. on all phases of Active Directory and Windows Server estate lifecycle management. on troubleshooting Active Directory, DNS, DHCP, MFA and Group … ESXi, CLI commands, ESXi updates/troubleshooting, 10 golden image creation with the usage of clones and templates. verbal and written communication skills. Strong customer service and professional client facing skills. time management and organizational skills and ability to meet project deadlines. of networking concepts, LAN/WAN more »

support of common software packages used in the school and other general tasks as appropriate under the supervision/instruction of senior staff. Role Customer service: Work with the Line Manager or Network manager to ensure that the schools are getting the best level of service Requesting … Closing Date Wednesday, 19th June 2024 Start Date Monday, 1st July 2024 Desired Skills Communication skills IT skills Attention to detail Organisation skills Customer care skills Problem solving skills Analytical skills Team working Qualifications any subject -- x3 GCSE or equivalent, grade 4+ (A - C) (Essential) English GCSE or equivalent more »

overall vision and goals.Lead and inspire a cross-functional team of product managers and designers.Define and prioritize the product roadmap based on market trends, customer needs, and business objectives.Work closely with stakeholders across departments, including operations, marketing, and technology, to ensure alignment and successful product launches.Stay informed about industry … and maintain a competitive edge.Oversee the end-to-end product development lifecycle, from concept and design to development, testing, and launch.Utilize data analytics and customer feedback to make informed decisions, measure product performance, and iterate on features.Identify potential risks and proactively implement strategies to mitigate them, ensuring successful product … delivery.Domains:As Director of Product, you will own the following domains:Customer-Facing: Our Android/iOS app and our newly launched website, which represent the main channels through which customers interact with our product.Commerce Platform: Our backend systems that handle customer data and order fulfilment, and power more »

drive our Air Freight business to new heights. As the Key Account Operations Manager, you'll play a pivotal role in ensuring top-notch service delivery to our key customers while spearheading initiatives to achieve ambitious growth and profitability targets. Location : Heathrow, UK Hours : Monday to Friday … to 17:30 What will you be doing? Implement new Key account business, establishing communication lines, SOPs, and credit applications. Ensure alignment between customer expectations and internal processes, driving behavior to achieve business goals. Develop and implement strategies, goals, and policies for Key account customers. Maintain a deep understanding … Key account customers' needs, developing SOPs to exceed expectations. Build relationships with internal and external stakeholders to meet expectations. Investigate and respond promptly to customer inquiries, problems, complaints, and escalations. Manage performance of direct reports, providing support, guidance, and development opportunities. Foster effective communication within and across teams, facilitating more »

inductions for new starters What skills do you need to be a Junior IT Support Engineer? The ability to work independently on Desktop Support Customer service expertise Desktop Support in a Windows 10/11 environment Office 365/Azure admin Teams admin experience SharePoint OneDrive Azure AD more »

inductions for new starters What skills do you need to be a Junior IT Support Engineer? The ability to work independently on Desktop Support Customer service expertise Desktop Support in a Windows 10/11 environment Office 365/Azure admin Teams admin experience SharePoint OneDrive Azure AD more »

for operational production and business growth across Tarmac. As the Project Manager you will ensure the project surfacing operations run safely, delivers first class customer service to our clients, drives efficiency improvements throughout the scheme and looks to maximise financial returns for Tarmac. You will plan, create, manage more »

We are working with a multinational Mobile Phone Manufacturer to search for a Technical Customer Support Agent to provide exceptional support through both phone and email channels to VIP Customers. Every day will bring new challenges and opportunities to showcase your technical expertise and problem-solving skills. What You … technical issues with efficiency and professionalism, ensuring client satisfaction with every interaction. Collaborate closely with our dedicated team to maintain a high standard of service and exceed client expectations. What We're Looking For: Passion for technology and a keen interest in electronic products, especially smartphones. Excellent communication skills … with fluency in spoken English. Strong problem-solving abilities and a customer-focused approach. Previous experience in technical customer service or support roles preferred. College Diploma or higher education level is required. If you are interested in exploring this role further, please click apply now! You can more »

efficiency, and reliability of business applicationsImplement CSI's technology risk management framework, including Information security, privacy, and disaster recovery.Foster a culture of trusted partnership, service, and continuous improvementEstablish and meet service level commitments to support reliable and efficient daily operationsManaging significant capital and operating budgetsLead and coach the … ability to balance multiple demandsProven ability to write effective system and process documentation –including business and system requirements, process diagrams, and data flow chartsExceptional customer service skills follow up with clients and team members and takes the initiative to anticipate and solve problemsEffective time management skillsAbility to communicate more »

Flexibility to work varied shifts, including evenings and weekends Role of an Operations Lead: - Supervise a team of Operations Specialists/Associates - Address potential customer service complaints and manage Customer Experience concerns - Collaborate with Borough Stakeholders to resolve issues - Manage shifts and schedules - Ensure deployment of bikes more »

They are looking for a candidate who possesses fantastic customer engagement skills. You will provide front-line response to clients, taking request details and setting their expectations as well as coordinating tickets to the right engineers in-house or supporting the client directly to resolve their issue. Role Primary … responsibilities: Answer helpdesk calls Help customer with 1st line issues such as password reset Setup of hardware i.e., printers, mobile phones, desktops, laptops Create email accounts and other cloud services Work as part of projects to rollout anti-virus and other security software where required Creating tickets on PSA … Closing Date Wednesday, 19th June 2024 Start Date Monday, 1st July 2024 Desired Skills Communication skills IT skills Attention to detail Organisation skills Customer care skills Administrative skills Analytical skills Logical Team working Creative Initiative Non judgemental Patience Quick learner Ability to work logically Qualifications any subject ---- x3 GCSE more »

for hiring, firing, performance appraisals and pay reviews.Researches and evaluates new technologies, products and techniques that could meet future data network needs.Defines and negotiates service level agreements for data network operations. May involve company-hosted, Web-enabled solutions or may include project-based jobs in conjunction with Professional Services … IT technologies, i.e., operating systems, network devices, software development and architecture.Knowledge of data network architectures, topologies, hardware, software, transmission and signaling links and protocols.Excellent customer service skills that build high levels of customer satisfaction for internal and external clients.Excellent verbal and written communication skills to technical and … to other resources.excellent decision-making, problem-solving, team and time management skillsIs resourceful and proactive in gathering information and sharing ideas.Proven project management skills.Demonstrated customer-focused leadership ability.Privacy StatementFIS is committed to protecting the privacy and security of all personal information that we process in order to provide services more »

Summary of Role We are looking for a highly experienced and competent Security Systems Service Engineer. You will be servicing security systems i.e. Intruder Alarms, CCTV & Access Control Systems to the relevant industry standards, using your exceptional technical industry knowledge. Ideally you will have experience of/and or … annual maintenance including reactive response. Managing your own time to ensure jobs are prioritised correctly. Correctly complete work reports and client recommendations. Provide excellent customer service with internal and external customers, establishing and maintaining effective relationships with customers. What we will need from you Experience within Electronic Security … industry. Experience of IP based networks and security systems. Full UK driving license. Ability to lift and climb ladders. Experience working in a customer facing environment. Problem solving skills. Customer focus with ability to communicate effectively with a range of customers. Experience of/and or knowledge of more »

what you do and where you do it. Target Openings 1 What Is the Opportunity? Our technology product is designed for IT & Communications Product & Service Providers, Electronics Manufacturing & Assembly and Medical Technology. Covers include Property, Business Interruption, Employers, Public and Products Liability, Professional Indemnity and Cyber. We are looking … client relationships through a high level of visibility and using a disciplined sales management approach (e.g. planning and follow-up for broker and prospective customer visits/meetings) in support of business objectives. Working with Distribution, effectively assist in the development, documentation and execution of sales plans with emphasis … and regions to foster business development across Travelers. Actively participate in regularly scheduled regional and product underwriting and/or sales meetings. Demonstrate superior customer service standards (consistency, quick response, knowledge of products) to meet Travelers' service standards. Perform other duties as assigned. What Will Our Ideal more »

Who We Are CDS, a Hewlett Packard Enterprise company is a wholly owned subsidiary of Hewlett Packard Enterprise (HPE) , providing field service capabilities to Hewlett Packard Enterprise customers as well delivering the difference in business oriented services, such as development, support and maintenance of applications, virtualisation, automation, cloud and … but not limited to): Recognized expert within the organization with a deep knowledge and expertise of the discipline Leads large projects/initiatives New service design & client setup Solves unique and complex problems that have a broad impact on the customer environment Risk ownership and Escalation Senior management … including root-cause analysis and proactive remediation Seen as a technical expert in his/her area, involved with solution design Manages communication with customer on complex issues and recommends process, product or service improvements. Able to communicate at all levels of the business up to CIO Adhering more »

responsible for developing relationships and new business in the East of England region. As a Development Underwriter at Travelers you will offer a superior service and responsiveness to new business submissions, interact and collaborate with the team and other Regional Underwriting Offices. You will primarily be responsible for identifying … client relationships through a high level of visibility and using a disciplined sales management approach (e.g. planning and follow-up for broker and prospective customer visits/meetings) in support of business objectives. Working with Distribution, effectively assist in the development, documentation and execution of sales plans with emphasis … and regions to foster business development across Travelers. Actively participate in regularly scheduled regional and product underwriting and/or sales meetings. Demonstrate superior customer service standards (consistency, quick response, knowledge of products) to meet Travelers' service standards. As an employee you are expected to act in more »

A leading Fire and Security company with offices in the heart of London are looking for a Field Operations Manager for the Service Department to cover the London and South East Region. We are looking for career driven and ambitious candidates who will work closely with the Operations Director … individual to take operational contract management responsibility for a key contracts. This Field Operations Manager role is an active and visible role requiring excellent customer and client relationship management. Does this sound like you? Experience in the fire systems industry in a supervisory or management role Previous experience working … in a customer based environment Excellent communication and customer service skills Strong people management skills Ability to create and build strong relationships, with a professional approach Starting Salary £50k + Bonus.Other benefits include: 25 days holiday plus Bank Holidays increasing by 1 day per annum for every more »

Product Manager who will contribute to the strategy and execution for one or more product areas. This role is perfect for someone who is customer-centric, analytically minded, and has a knack for organizing complex tasks effectively. The ideal candidate thrives in cross-functional collaboration and possesses a deep … the development of product strategy, ensuring alignment with business goals and market positioning. • Collaborate with cross-functional teams including Design, Engineering, Sales, Marketing, and Customer Service to deliver innovative solutions. • Understand user needs and market trends to enhance product user flows and contribute to strategic product differentiation. • Support … of key performance indicators (KPIs), contributing to the assessment of project success and overall company growth. • Engage in user research activities to help identify customer pain points, validate hypotheses, and test product features. • Conduct user research to understand customer pain points and utilize market trends to inform product more »

FRENCH SELECTION (FS) Portuguese or Russian speaking Logistics and Customer Care Coordinator Salary: up to £34,000 per annum plus benefits Location: Bermondsey Fully Office Based Role Ref: 8113RP To apply using our preferred format, please visit French Selection website, got to the vacancies page, search job reference: 8113RP … The Company: A well-established company with international links. Main duties: To provide logistics support and excellent customer service. The Role: - To respond to customer enquiries or complaints in a timely and professional manner - To offer advice on companys services and products - To liaise with couriers and transportation … regular basis - To attend events and meetings with clients on-site when required The Candidate: - Fluent in Portuguese OR Russian - Essential - Previous experience in Customer Service and/or logistics Beneficial - Proactive, confident and empathetic personality - Excellent communication skills and a team player - IT literate - Able to work more »

FRENCH SELECTION (FS) Portuguese or Russian speaking Logistics and Customer Care Coordinator Salary: up to £34,000 per annum plus benefits Location: Bermondsey Fully Office Based Role Ref: 8113RP To apply using our preferred format, please visit French Selection website, got to the vacancies page, search job reference: 8113RP … The Company: A well-established company with international links. Main duties: To provide logistics support and excellent customer service. The Role: - To respond to customer enquiries or complaints in a timely and professional manner - To offer advice on company’s services and products - To liaise with couriers and … regular basis - To attend events and meetings with clients on-site when required The Candidate: - Fluent in Portuguese OR Russian - Essential - Previous experience in Customer Service and/or logistics – Beneficial - Proactive, confident and empathetic personality - Excellent communication skills and a team player - IT literate - Able to work more »

issues which may have been discovered during these checks. You will respond to and track all incoming calls, emails and IT enquiries to the Service Desk, triaging calls and ensure all relevant information is captured at the point of logging. You will resolve incidents that have been escalated by … will have extensive experience working in a technical environment with a good working knowledge of current versions of MS Office and Microsoft Windows. Exceptional customer service skills are a must with the ability to interact with stakeholders of all levels in a professional manner. You should have an more »

breaking innovations and our commitment to environmental sustainability and using our business to promote social justice in the World. We have a market-leading customer service record and average 4.9* product and service reviews globally – we do not like to do things by halves! Our mission is … managing and growing our affiliate marketing program to maximise channel sales. Your efforts will contribute to driving traffic, improving website conversion rates, and fostering customer engagement and retention. This role offers a unique opportunity to significantly impact the growth and success of our E-Commerce operations, which are central more »