Customer Experience Jobs in Yorkshire

Customer Experience (CX)
England > Yorkshire

The following table provides summary statistics for permanent job vacancies advertised in Yorkshire with a requirement for Customer Experience skills. Included is a benchmarking guide to the salaries offered in vacancies that have cited Customer Experience over the 6 months to 20 May 2024 with a comparison to the same period in the previous 2 years.

6 months to
20 May 2024
Same period 2023 Same period 2022
Rank 87 23 64
Rank change year-on-year -64 +41 +52
Permanent jobs citing Customer Experience 144 804 327
As % of all permanent jobs advertised in Yorkshire 2.46% 10.17% 4.48%
As % of the Processes & Methodologies category 2.97% 10.37% 4.80%
Number of salaries quoted 96 144 218
10th Percentile £24,150 £35,375 £34,250
25th Percentile £32,156 £42,264 £42,591
Median annual salary (50th Percentile) £43,500 £60,000 £60,000
Median % change year-on-year -27.50% - +44.58%
75th Percentile £57,500 £84,056 £85,000
90th Percentile £73,886 £89,852 -
England median annual salary £45,000 £61,180 £60,000
% change year-on-year -26.45% +1.97% +4.35%

All Process and Methodology Skills
Yorkshire

Customer Experience is in the Processes and Methodologies category. The following table is for comparison with the above and provides summary statistics for all permanent job vacancies advertised in Yorkshire with a requirement for process or methodology skills.

Permanent vacancies with a requirement for process or methodology skills 4,853 7,753 6,817
As % of all permanent jobs advertised in Yorkshire 82.97% 98.03% 93.41%
Number of salaries quoted 3,726 3,441 4,470
10th Percentile £27,500 £31,250 £30,000
25th Percentile £36,250 £40,000 £38,750
Median annual salary (50th Percentile) £50,000 £55,000 £50,173
Median % change year-on-year -9.09% +9.62% +5.63%
75th Percentile £65,000 £70,000 £66,250
90th Percentile £80,000 £82,548 £80,000
England median annual salary £55,000 £62,500 £60,000
% change year-on-year -12.00% +4.17% +9.09%

Customer Experience
Job Vacancy Trend in Yorkshire

Job postings citing Customer Experience as a proportion of all IT jobs advertised in Yorkshire.

Job vacancy trend for Customer Experience in Yorkshire

Customer Experience
Salary Trend in Yorkshire

3-month moving average salary quoted in jobs citing Customer Experience in Yorkshire.

Salary trend for Customer Experience in Yorkshire

Customer Experience
Salary Histogram in Yorkshire

Salary distribution for jobs citing Customer Experience in Yorkshire over the 6 months to 20 May 2024.

Salary histogram for Customer Experience in Yorkshire

Customer Experience
Job Locations in Yorkshire

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing Customer Experience within the Yorkshire region over the 6 months to 20 May 2024. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Past 6 Months
Median Salary
% Change
on Same Period
Last Year
Live
Jobs
South Yorkshire +4 74 £40,000 - 10
West Yorkshire -81 58 £42,500 -34.62% 34
North Yorkshire +7 7 £50,000 +20.32% 6
East Yorkshire - 1 £35,000 - 4
Customer Experience
England

Customer Experience
Co-occurring Skills and Capabilities in Yorkshire by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same employment type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 31 (21.53%) Microsoft Exchange
2 16 (11.11%) SharePoint
3 6 (4.17%) Umbraco
4 4 (2.78%) SAS
Applications
1 18 (12.50%) Microsoft Office
2 4 (2.78%) Sketch
3 2 (1.39%) Chatbot
3 2 (1.39%) Microsoft Excel
Business Applications
1 3 (2.08%) SAP ERP
2 2 (1.39%) Dynamics CRM
3 1 (0.69%) Magento
3 1 (0.69%) Shopify
Cloud Services
1 47 (32.64%) Microsoft 365
2 43 (29.86%) Azure
3 7 (4.86%) Entra ID
4 5 (3.47%) Cloud Computing
4 5 (3.47%) Snowflake
5 4 (2.78%) Figma
5 4 (2.78%) Heroku
5 4 (2.78%) Miro
5 4 (2.78%) SaaS
6 3 (2.08%) AWS
6 3 (2.08%) GCP
7 2 (1.39%) Adobe Analytics
7 2 (1.39%) Firebase
7 2 (1.39%) Google Ads
7 2 (1.39%) Google Analytics
8 1 (0.69%) Azure DevOps
8 1 (0.69%) Power Platform
Communications & Networking
1 15 (10.42%) Firewall
2 13 (9.03%) Network Security
3 9 (6.25%) DNS
3 9 (6.25%) TCP/IP
3 9 (6.25%) VPN
4 7 (4.86%) DHCP
5 6 (4.17%) NetScaler
5 6 (4.17%) Wireless
6 4 (2.78%) Broadband
6 4 (2.78%) LAN
6 4 (2.78%) Multicast
6 4 (2.78%) SAN
6 4 (2.78%) SD-WAN
6 4 (2.78%) Skype
6 4 (2.78%) SMS
6 4 (2.78%) WAN
7 3 (2.08%) Internet
8 2 (1.39%) DMZ
8 2 (1.39%) Intrusion Detection
8 2 (1.39%) tcpdump
Database & Business Intelligence
1 16 (11.11%) Amazon RDS
2 10 (6.94%) SQL Server
3 9 (6.25%) Relational Database
4 5 (3.47%) Elasticsearch
4 5 (3.47%) NoSQL
4 5 (3.47%) Redis
5 4 (2.78%) DB2
6 2 (1.39%) BigQuery
7 1 (0.69%) Data Warehouse
7 1 (0.69%) Power BI
Development Applications
1 6 (4.17%) Git
2 1 (0.69%) GitLab
General
1 71 (49.31%) Social Skills
2 57 (39.58%) Finance
3 18 (12.50%) Analytical Skills
4 8 (5.56%) Inclusion and Diversity
5 6 (4.17%) Banking
5 6 (4.17%) Health Technology
5 6 (4.17%) Marketing
6 4 (2.78%) Aerospace
6 4 (2.78%) Aviation
6 4 (2.78%) Games
7 3 (2.08%) Influencing Skills
7 3 (2.08%) Organisational Skills
7 3 (2.08%) Retail
8 2 (1.39%) Advertising
8 2 (1.39%) Financial Institution
8 2 (1.39%) Legal
8 2 (1.39%) Pharmaceutical
8 2 (1.39%) Public Sector
9 1 (0.69%) Manufacturing
Job Titles
1 22 (15.28%) Architect
2 21 (14.58%) Analyst
3 20 (13.89%) Senior
4 18 (12.50%) Lead
5 16 (11.11%) Developer
6 14 (9.72%) Team Leader
7 12 (8.33%) Technical Leader
7 12 (8.33%) Technical Team Leader
8 11 (7.64%) Service Analyst
8 11 (7.64%) Service Desk Analyst
8 11 (7.64%) Support Engineer
9 10 (6.94%) React Developer
10 9 (6.25%) Junior
10 9 (6.25%) Solutions Architect
11 8 (5.56%) Business Development Manager
11 8 (5.56%) Business Manager
11 8 (5.56%) Development Manager
11 8 (5.56%) Incident Manager
11 8 (5.56%) Infrastructure Engineer
12 7 (4.86%) .NET Developer
Libraries, Frameworks & Software Standards
1 17 (11.81%) HTML
2 13 (9.03%) CSS
3 10 (6.94%) React
4 9 (6.25%) .NET
4 9 (6.25%) .NET Core
5 7 (4.86%) jQuery
6 6 (4.17%) Next.js
7 5 (3.47%) Middleware
8 4 (2.78%) GraphQL
8 4 (2.78%) Node.js
9 2 (1.39%) Pandas
10 1 (0.69%) BREW
10 1 (0.69%) XML
Miscellaneous
1 9 (6.25%) Management Information System
2 5 (3.47%) Data Centre
2 5 (3.47%) Public Cloud
2 5 (3.47%) Self-Motivation
3 4 (2.78%) Cloud Native
3 4 (2.78%) Clustering
3 4 (2.78%) Replication
4 3 (2.08%) Data Structures
4 3 (2.08%) Product Ownership
5 2 (1.39%) Credit Risk
5 2 (1.39%) Driving Licence
5 2 (1.39%) NHS
5 2 (1.39%) Onboarding
6 1 (0.69%) Algorithms
6 1 (0.69%) New Media
Operating Systems
1 43 (29.86%) Windows
2 27 (18.75%) Windows Server
3 20 (13.89%) Windows Server 2012
3 20 (13.89%) Windows Server 2016
3 20 (13.89%) Windows Server 2019
4 10 (6.94%) Windows 10
5 7 (4.86%) Linux
6 5 (3.47%) Windows 7
6 5 (3.47%) Windows 8
7 2 (1.39%) Mac OS
8 1 (0.69%) Apple iOS
Processes & Methodologies
1 75 (52.08%) Problem-Solving
2 47 (32.64%) Customer Service
3 32 (22.22%) Agile
3 32 (22.22%) Mentoring
4 26 (18.06%) ITIL
5 23 (15.97%) Coaching
6 22 (15.28%) Infrastructure Engineering
7 17 (11.81%) High Availability
7 17 (11.81%) Time Management
8 16 (11.11%) Decision-Making
9 15 (10.42%) Change Management
10 11 (7.64%) Collaborative Working
10 11 (7.64%) Continuous Improvement
10 11 (7.64%) Service Delivery
11 10 (6.94%) Client Onboarding
12 9 (6.25%) Actionable Insight
12 9 (6.25%) DevOps
12 9 (6.25%) Digital Customer Experience
12 9 (6.25%) User-Centered Design (UCD)
12 9 (6.25%) Workshop Facilitation
Programming Languages
1 20 (13.89%) SQL
2 11 (7.64%) C#
3 4 (2.78%) Python
3 4 (2.78%) TypeScript
4 3 (2.08%) JavaScript
5 2 (1.39%) R
6 1 (0.69%) PHP
Qualifications
1 23 (15.97%) Degree
2 13 (9.03%) Azure Certification
3 11 (7.64%) SC Cleared
3 11 (7.64%) Security Cleared
4 10 (6.94%) Microsoft Certification
5 8 (5.56%) ITIL Certification
6 5 (3.47%) CISSP
6 5 (3.47%) Computer Science Degree
6 5 (3.47%) TOGAF Certification
7 4 (2.78%) PhD
8 2 (1.39%) AWS Certification
8 2 (1.39%) AWS Certified Cloud Practitioner
8 2 (1.39%) CASP
8 2 (1.39%) CIPD
8 2 (1.39%) CompTIA CySA+
8 2 (1.39%) CompTIA Security+
8 2 (1.39%) CREST Certified
8 2 (1.39%) DBS Check
8 2 (1.39%) Linux+ Certification
8 2 (1.39%) Network+ Certification
Quality Assurance & Compliance
1 39 (27.08%) SLA
2 9 (6.25%) Accessibility
3 4 (2.78%) WCAG
4 2 (1.39%) COBIT
4 2 (1.39%) GDPR
4 2 (1.39%) ISO/IEC 27001
4 2 (1.39%) NIST
5 1 (0.69%) Data Quality
5 1 (0.69%) QA
System Software
1 25 (17.36%) Active Directory
1 25 (17.36%) Hyper-V
2 10 (6.94%) VMware Infrastructure
3 8 (5.56%) Virtual Machines
4 6 (4.17%) Virtual Desktop
4 6 (4.17%) XenApp
4 6 (4.17%) XenDesktop
5 2 (1.39%) Firmware
5 2 (1.39%) VMware Server
5 2 (1.39%) VMware Workstation
6 1 (0.69%) Docker
Systems Management
1 16 (11.11%) Microsoft Intune
2 12 (8.33%) SCOM
3 11 (7.64%) SCCM
4 6 (4.17%) Kubernetes
5 5 (3.47%) Grafana
5 5 (3.47%) Prometheus
6 2 (1.39%) Failover Clustering
6 2 (1.39%) FortiGate
6 2 (1.39%) Host Intrusion Detection System
6 2 (1.39%) Microsoft Data Protection Manager
Vendors
1 41 (28.47%) Microsoft
2 24 (16.67%) VMware
3 22 (15.28%) Citrix
4 14 (9.72%) ServiceNow
5 10 (6.94%) SolarWinds
6 8 (5.56%) Commvault
6 8 (5.56%) Salesforce
7 7 (4.86%) Kaseya
8 6 (4.17%) Fortinet
8 6 (4.17%) Zoho
9 5 (3.47%) Oracle
10 4 (2.78%) ANSYS
10 4 (2.78%) IBM
11 3 (2.08%) SAP
12 2 (1.39%) Adobe
12 2 (1.39%) Barracuda Networks
12 2 (1.39%) Cisco
12 2 (1.39%) Google
12 2 (1.39%) Teradata
12 2 (1.39%) Veeam