Support Specialist Jobs with Work from Home Options

Support Specialist
UK > Work from Home

The median Support Specialist salary for remote or hybrid work is £42,750 per year, according to job vacancies posted during the 6 months leading to 12 June 2024.

The table below provides salary benchmarking and summary statistics, comparing them to the same period in the previous two years.

6 months to
12 Jun 2024
Same period 2023 Same period 2022
Rank 488 551 799
Rank change year-on-year +63 +248 -229
Permanent jobs requiring a Support Specialist 114 82 102
As % of all permanent jobs with a WFH option 0.32% 0.22% 0.13%
As % of the Job Titles category 0.33% 0.23% 0.14%
Number of salaries quoted 100 75 80
10th Percentile £27,425 £32,500 £31,250
25th Percentile £32,000 £41,918 £33,063
Median annual salary (50th Percentile) £42,750 £46,000 £43,500
Median % change year-on-year -7.07% +5.75% +17.31%
75th Percentile £56,900 £53,750 £62,813
90th Percentile £59,350 £60,000 £70,000
UK median annual salary £36,000 £45,000 £40,000
% change year-on-year -20.00% +12.50% +11.11%

All Permanent IT Job Vacancies
Work from Home

For comparison with the information above, the following table provides summary statistics for all permanent IT job vacancies with WFH or hybrid options. Most job vacancies include a discernible job title that can be normalized. As such, the figures in the second row provide an indication of the number of permanent jobs in our overall sample.

Permanent vacancies in Work from Home with a recognized job title 34,224 35,954 73,616
% of permanent jobs with a recognized job title 96.28% 95.93% 97.29%
Number of salaries quoted 25,903 26,270 42,683
10th Percentile £33,250 £36,875 £36,250
25th Percentile £42,500 £47,447 £45,500
Median annual salary (50th Percentile) £55,000 £62,500 £60,000
Median % change year-on-year -12.00% +4.17% +9.09%
75th Percentile £75,000 £81,250 £80,000
90th Percentile £93,750 £100,000 £95,000
UK median annual salary £52,500 £60,000 £60,000
% change year-on-year -12.50% - +9.09%

Support Specialist
Trend for Jobs with a WFH Option

Job vacancies with a work from home option which featured Support Specialist in the job title as a proportion of all IT jobs advertised.

Support Specialist trend for jobs with a WFH option

Support Specialist
Salary Trend for Jobs with a WFH Option

3-month moving average salary quoted in job vacancies with a work from home option citing Support Specialist.

Support Specialist salary trend for jobs with a WFH option

Support Specialist
Salary Histogram for Jobs with a WFH Option

Salary distribution for jobs with a work from home option citing Support Specialist over the 6 months to 12 June 2024.

Support Specialist salary histogram for jobs with a WFH option

Support Specialist Skill Set
Top 30 Co-occurring Skills and Capabilities in Job Vacancies with WFH Options

For the 6 months to 12 June 2024, Support Specialist job roles required the following skills and capabilities in order of popularity. The figures indicate the absolute number co-occurrences and as a proportion of all permanent jobs with remote work options featuring Support Specialist in the job title.

1 59 (51.75%) Windows
2 53 (46.49%) Social Skills
3 50 (43.86%) Microsoft
4 44 (38.60%) Linux
5 42 (36.84%) ITIL
6 41 (35.96%) Active Directory
6 41 (35.96%) Azure
7 38 (33.33%) Microsoft 365
8 36 (31.58%) Degree
9 33 (28.95%) Windows Server
10 31 (27.19%) SCCM
10 31 (27.19%) DNS
10 31 (27.19%) Service Management
10 31 (27.19%) DHCP
11 27 (23.68%) Self-Motivation
12 26 (22.81%) CI/CD
12 26 (22.81%) Microsoft Intune
12 26 (22.81%) Kubernetes
12 26 (22.81%) Agile
13 25 (21.93%) Entra ID
13 25 (21.93%) Windows Server 2016
14 24 (21.05%) Security Cleared
14 24 (21.05%) PowerShell
15 23 (20.18%) DV Cleared
15 23 (20.18%) Microsoft Exchange
16 22 (19.30%) Firewall
16 22 (19.30%) WSUS
16 22 (19.30%) Windows Server 2019
16 22 (19.30%) Virtual Machines
17 21 (18.42%) Customer Service

Support Specialist Skill Set
Co-occurring Skills and Capabilities with WFH Options by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same employment type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 23 (20.18%) Microsoft Exchange
2 11 (9.65%) SharePoint
3 7 (6.14%) OpenStack
4 1 (0.88%) Apache
Applications
1 4 (3.51%) Microsoft Office
2 1 (0.88%) Microsoft Excel
2 1 (0.88%) Microsoft Project
Business Applications
1 5 (4.39%) Oracle ERP
2 2 (1.75%) Unit4 Business World
3 1 (0.88%) Dynamics AX
3 1 (0.88%) Dynamics CRM
Cloud Services
1 41 (35.96%) Azure
2 38 (33.33%) Microsoft 365
3 25 (21.93%) Entra ID
4 19 (16.67%) Azure Monitor
4 19 (16.67%) Azure Storage
5 17 (14.91%) Power Platform
6 8 (7.02%) AWS
6 8 (7.02%) Nutanix
7 4 (3.51%) Google Workspace
7 4 (3.51%) Slack
8 3 (2.63%) Asana
8 3 (2.63%) Cloud Computing
9 2 (1.75%) Azure Data Factory
9 2 (1.75%) Snowflake
10 1 (0.88%) Dynamics 365
10 1 (0.88%) SaaS
Communications & Networking
1 31 (27.19%) DHCP
1 31 (27.19%) DNS
2 22 (19.30%) Firewall
3 10 (8.77%) VPN
4 9 (7.89%) Internet
5 8 (7.02%) LAN
5 8 (7.02%) WAN
6 7 (6.14%) Wi-Fi
7 5 (4.39%) 5G
7 5 (4.39%) Broadband
7 5 (4.39%) FTP
8 4 (3.51%) TCP/IP
9 3 (2.63%) Wireless
10 1 (0.88%) SMS
Database & Business Intelligence
1 17 (14.91%) Power BI
2 11 (9.65%) SQL Server
3 9 (7.89%) BusinessObjects
3 9 (7.89%) QlikView
3 9 (7.89%) Relational Database
4 2 (1.75%) DataStage
4 2 (1.75%) SQL Server Integration Services
Development Applications
1 5 (4.39%) JIRA
General
1 53 (46.49%) Social Skills
2 16 (14.04%) Finance
3 9 (7.89%) Inclusion and Diversity
4 7 (6.14%) Analytical Skills
5 6 (5.26%) Legal
6 5 (4.39%) Front Office
7 4 (3.51%) Documentation Skills
7 4 (3.51%) Financial Institution
7 4 (3.51%) Organisational Skills
8 3 (2.63%) Banking
9 2 (1.75%) Back Office
9 2 (1.75%) French Language
9 2 (1.75%) German Language
9 2 (1.75%) Italian Language
9 2 (1.75%) Spanish Language
10 1 (0.88%) Advertising
10 1 (0.88%) Law
10 1 (0.88%) Retail
10 1 (0.88%) Tech for Good
Libraries, Frameworks & Software Standards
1 19 (16.67%) ARM Templates
2 9 (7.89%) HTML
3 5 (4.39%) Oracle Fusion
4 4 (3.51%) .NET
4 4 (3.51%) FIX Protocol
5 2 (1.75%) SAML
Miscellaneous
1 27 (23.68%) Self-Motivation
2 19 (16.67%) PKI
3 13 (11.40%) Management Information System
4 7 (6.14%) Data Centre
5 5 (4.39%) Client/Server
6 4 (3.51%) Equities
6 4 (3.51%) Foreign Exchange (FX)
7 2 (1.75%) Onboarding
7 2 (1.75%) Smartphone
Operating Systems
1 59 (51.75%) Windows
2 44 (38.60%) Linux
3 33 (28.95%) Windows Server
4 25 (21.93%) Windows Server 2016
5 22 (19.30%) Windows Server 2019
6 8 (7.02%) Windows 10
7 4 (3.51%) Unix
8 3 (2.63%) Windows NT
8 3 (2.63%) Windows Server 2012
9 1 (0.88%) AIX
9 1 (0.88%) Red Hat Enterprise Linux
Processes & Methodologies
1 42 (36.84%) ITIL
2 31 (27.19%) Service Management
3 26 (22.81%) Agile
3 26 (22.81%) CI/CD
4 21 (18.42%) Customer Service
5 20 (17.54%) Problem-Solving
6 19 (16.67%) Analytics
6 19 (16.67%) DevOps
6 19 (16.67%) Identity Management
6 19 (16.67%) Infrastructure as Code
6 19 (16.67%) Log Analytics
6 19 (16.67%) Multi-Factor Authentication
6 19 (16.67%) Privileged Identity Management
6 19 (16.67%) RBAC
6 19 (16.67%) Release Management
7 17 (14.91%) Business Intelligence
8 16 (14.04%) Incident Management
9 12 (10.53%) Computer Science
10 10 (8.77%) Project Management
11 9 (7.89%) Continuous Improvement
Programming Languages
1 24 (21.05%) PowerShell
2 19 (16.67%) Bicep
2 19 (16.67%) C#
2 19 (16.67%) VB
2 19 (16.67%) VBScript
3 14 (12.28%) SQL
4 4 (3.51%) Bash
4 4 (3.51%) Java
5 2 (1.75%) Python
Qualifications
1 36 (31.58%) Degree
2 24 (21.05%) Security Cleared
3 23 (20.18%) DV Cleared
4 19 (16.67%) ITIL Foundation Certificate
5 16 (14.04%) SC Cleared
6 5 (4.39%) Computer Science Degree
6 5 (4.39%) DBS Check
7 4 (3.51%) Microsoft Certification
8 2 (1.75%) Postgraduate
9 1 (0.88%) NVQ Level 3
Quality Assurance & Compliance
1 8 (7.02%) SLA
2 4 (3.51%) GDPR
2 4 (3.51%) PCI DSS
3 1 (0.88%) QA
System Software
1 41 (35.96%) Active Directory
2 22 (19.30%) Virtual Machines
3 19 (16.67%) Virtual Desktop
4 9 (7.89%) Docker
5 6 (5.26%) Hyper-V
6 5 (4.39%) VMware Infrastructure
7 3 (2.63%) Firmware
8 1 (0.88%) FreeRADIUS
8 1 (0.88%) Shibboleth
Systems Management
1 31 (27.19%) SCCM
2 26 (22.81%) Kubernetes
2 26 (22.81%) Microsoft Intune
3 22 (19.30%) WSUS
4 19 (16.67%) Active Directory Federation Services
4 19 (16.67%) SCOM
5 7 (6.14%) Ansible
6 5 (4.39%) Autotask
7 3 (2.63%) Sysprep
Vendors
1 50 (43.86%) Microsoft
2 9 (7.89%) Cognos
2 9 (7.89%) VMware
3 5 (4.39%) Oracle
3 5 (4.39%) Virgin Media
4 4 (3.51%) Datto
5 3 (2.63%) Veeam
6 2 (1.75%) Alteryx
6 2 (1.75%) Cisco
6 2 (1.75%) Citrix
6 2 (1.75%) MuleSoft
7 1 (0.88%) Murex
7 1 (0.88%) Red Hat
7 1 (0.88%) Symantec