IVR Jobs with Work from Home Options

Interactive Voice Response (IVR)
UK > Work from Home

The table below looks at the prevalence of the term IVR in remote or hybrid work. Included is a benchmarking guide to the salaries offered in vacancies that cited IVR over the 6 months leading up to 11 June 2024, comparing them to the same period in the previous two years.

6 months to
11 Jun 2024
Same period 2023 Same period 2022
Rank 597 629 876
Rank change year-on-year +32 +247 -282
Permanent jobs citing IVR 5 6 15
As % of all permanent jobs with a WFH option 0.014% 0.016% 0.020%
As % of the Miscellaneous category 0.040% 0.041% 0.042%
Number of salaries quoted 5 1 15
10th Percentile £40,250 - £39,724
25th Percentile £46,250 £36,250 £43,453
Median annual salary (50th Percentile) £47,500 £37,500 £55,000
Median % change year-on-year +26.67% -31.82% +50.68%
75th Percentile £48,750 £38,750 £57,500
90th Percentile £60,750 - £70,250
UK median annual salary £55,000 £37,500 £55,000
% change year-on-year +46.67% -31.82% -8.33%

All Generic Skills
Work from Home

IVR falls under the General and Transferable Skills category. For comparison with the information above, the following table provides summary statistics for all permanent job vacancies with remote or hybrid options requiring generic IT skills.

Permanent vacancies with a requirement for generic IT skills 12,360 14,599 35,839
As % of all permanent jobs with a WFH option 34.88% 38.79% 47.44%
Number of salaries quoted 9,330 10,947 17,339
10th Percentile £32,500 £40,000 £37,500
25th Percentile £43,000 £49,263 £47,500
Median annual salary (50th Percentile) £60,000 £65,000 £65,000
Median % change year-on-year -7.69% - +13.04%
75th Percentile £80,000 £86,250 £83,750
90th Percentile £105,000 £109,865 £100,000
UK median annual salary £55,000 £65,000 £62,500
% change year-on-year -15.38% +4.00% +4.17%

IVR
Trend for Jobs with a WFH Option

Job vacancies with a work from home option citing IVR as a proportion of all IT jobs advertised.

IVR trend for jobs with a WFH option

IVR
Salary Trend for Jobs with a WFH Option

3-month moving average salary quoted in job vacancies with a work from home option citing IVR.

IVR salary trend for jobs with a WFH option

IVR
Salary Histogram for Jobs with a WFH Option

Salary distribution for jobs with a work from home option citing IVR over the 6 months to 11 June 2024.

IVR salary histogram for jobs with a WFH option

IVR
Co-occurring Skills and Capabilities with WFH Options by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same employment type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Applications
1 1 (20.00%) Microsoft Office
Cloud Services
1 4 (80.00%) Azure
1 4 (80.00%) Microsoft 365
2 1 (20.00%) AWS
2 1 (20.00%) AWS Lambda
2 1 (20.00%) Datadog
2 1 (20.00%) Entra ID
2 1 (20.00%) Serverless
Communications & Networking
1 3 (60.00%) LAN
1 3 (60.00%) PBX
1 3 (60.00%) SD-WAN
1 3 (60.00%) VLAN
1 3 (60.00%) WAN
2 1 (20.00%) VPN
Database & Business Intelligence
1 1 (20.00%) DynamoDB
General
1 3 (60.00%) Telecoms
2 1 (20.00%) Finance
2 1 (20.00%) Social Skills
Job Titles
1 3 (60.00%) Infrastructure Engineer
2 1 (20.00%) AWS Consultant
2 1 (20.00%) Consultant
Miscellaneous
1 1 (20.00%) Smartphone
Processes & Methodologies
1 3 (60.00%) Change Management
1 3 (60.00%) Infrastructure Engineering
1 3 (60.00%) Infrastructure Management
1 3 (60.00%) Infrastructure Monitoring
1 3 (60.00%) Network Management
1 3 (60.00%) Problem Management
1 3 (60.00%) Roadmaps
1 3 (60.00%) Root Cause Analysis
1 3 (60.00%) Security Management
1 3 (60.00%) Technology Roadmap
2 1 (20.00%) Application Packaging
2 1 (20.00%) Continuous Improvement
2 1 (20.00%) Customer Service
2 1 (20.00%) ITIL
2 1 (20.00%) Problem-Solving
2 1 (20.00%) Service Management
2 1 (20.00%) User Experience
Programming Languages
1 3 (60.00%) PowerShell
Quality Assurance & Compliance
1 3 (60.00%) Cyber Essentials
1 3 (60.00%) ISO/IEC 27001
1 3 (60.00%) SLA
System Software
1 1 (20.00%) Active Directory
Systems Management
1 1 (20.00%) Microsoft Intune
1 1 (20.00%) SCCM
Vendors
1 4 (80.00%) Microsoft
2 3 (60.00%) Fortinet
3 1 (20.00%) MuleSoft
3 1 (20.00%) Salesforce