Customer-Centricity Jobs in Wiltshire

Customer-Centric
South West > Wiltshire

The table below provides summary statistics for permanent job vacancies advertised in Wiltshire requiring Customer-Centricity skills. It includes a benchmarking guide to the annual salaries offered in vacancies that cited Customer-Centricity over the 6 months leading up to 12 June 2024, comparing them to the same period in the previous two years.

6 months to
12 Jun 2024
Same period 2023 Same period 2022
Rank 86 - 107
Rank change year-on-year - - -30
Permanent jobs citing Customer-Centricity 9 0 15
As % of all permanent jobs advertised in Wiltshire 0.60% - 1.30%
As % of the Processes & Methodologies category 0.76% - 1.36%
Number of salaries quoted 7 0 11
10th Percentile - - -
25th Percentile £26,750 - £42,500
Median annual salary (50th Percentile) £31,750 - £45,000
Median % change year-on-year - - -35.71%
75th Percentile £33,500 - £47,500
90th Percentile £33,600 - -
South West median annual salary £45,979 £70,000 £71,640
% change year-on-year -34.32% -2.29% +6.13%

All Process and Methodology Skills
Wiltshire

Customer-Centricity falls under the Processes and Methodologies category. For comparison with the information above, the following table provides summary statistics for all permanent job vacancies requiring process or methodology skills in Wiltshire.

Permanent vacancies with a requirement for process or methodology skills 1,181 796 1,102
As % of all permanent jobs advertised in Wiltshire 78.73% 91.49% 95.66%
Number of salaries quoted 843 444 613
10th Percentile £27,500 £31,250 £30,500
25th Percentile £35,269 £40,000 £36,750
Median annual salary (50th Percentile) £50,000 £50,000 £47,500
Median % change year-on-year - +5.26% -5.00%
75th Percentile £62,500 £67,500 £63,750
90th Percentile £75,000 £75,000 £75,000
South West median annual salary £51,500 £53,519 £50,000
% change year-on-year -3.77% +7.04% +8.70%

Customer-Centricity
Job Vacancy Trend in Wiltshire

Job postings citing Customer-Centricity as a proportion of all IT jobs advertised in Wiltshire.

Job vacancy trend for Customer-Centricity in Wiltshire

Customer-Centricity
Salary Trend in Wiltshire

3-month moving average salary quoted in jobs citing Customer-Centricity in Wiltshire.

Salary trend for Customer-Centricity in Wiltshire

Customer-Centricity
Job Locations in Wiltshire

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing Customer-Centricity within the Wiltshire region over the 6 months to 12 June 2024. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Past 6 Months
Median Salary
% Change
on Same Period
Last Year
Live
Jobs
Swindon - 4 £28,500 - 4
Salisbury - 3 £33,500 - 1
Corsham - 2 - -
Customer-Centricity
South West

Customer-Centricity
Co-occurring Skills and Capabilities in Wiltshire by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same employment type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 6 (66.67%) SharePoint
2 2 (22.22%) Oracle Workflow
Applications
1 2 (22.22%) Microsoft Office
Cloud Services
1 3 (33.33%) OneDrive
2 2 (22.22%) AWS
2 2 (22.22%) Azure
2 2 (22.22%) Entra ID
2 2 (22.22%) Microsoft 365
Communications & Networking
1 2 (22.22%) ADSL
2 1 (11.11%) HTTP
2 1 (11.11%) HTTPS
Database & Business Intelligence
1 1 (11.11%) SQL Server
Development Applications
1 1 (11.11%) JIRA
General
1 2 (22.22%) Public Sector
Job Titles
1 7 (77.78%) Analyst
2 6 (66.67%) IT Analyst
3 4 (44.44%) Support Analyst
4 3 (33.33%) IT Support
4 3 (33.33%) IT Support Analyst
4 3 (33.33%) Service Analyst
4 3 (33.33%) Service Desk Analyst
5 2 (22.22%) Architect
5 2 (22.22%) Azure Architect
6 1 (11.11%) Web Analyst
6 1 (11.11%) Web Support Analyst
Libraries, Frameworks & Software Standards
1 2 (22.22%) LDAP
1 2 (22.22%) OAuth
1 2 (22.22%) OpenID
1 2 (22.22%) SailPoint
1 2 (22.22%) SAML
1 2 (22.22%) Web Services
2 1 (11.11%) .NET
2 1 (11.11%) RESTful
Miscellaneous
1 2 (22.22%) Cloud Native
1 2 (22.22%) Distributed Systems
1 2 (22.22%) Hybrid Cloud
Operating Systems
1 6 (66.67%) Windows
2 3 (33.33%) Android
3 2 (22.22%) Windows 10
Processes & Methodologies
1 6 (66.67%) ITIL
1 6 (66.67%) ITSM
2 3 (33.33%) Configuration Management
2 3 (33.33%) Continuous Improvement
2 3 (33.33%) Customer-Centric Approach
2 3 (33.33%) Decarbonisation
2 3 (33.33%) Problem Management
2 3 (33.33%) QMS
2 3 (33.33%) Quality Management
2 3 (33.33%) Root Cause Analysis
2 3 (33.33%) Service Delivery
2 3 (33.33%) Service Management
2 3 (33.33%) Thought Leadership
3 2 (22.22%) CI/CD
3 2 (22.22%) Digital Transformation Programme
3 2 (22.22%) Identity Access Management
3 2 (22.22%) Multi-Factor Authentication
3 2 (22.22%) RBAC
3 2 (22.22%) Technical Leadership
3 2 (22.22%) Zero Trust
Programming Languages
1 1 (11.11%) C#
1 1 (11.11%) SQL
1 1 (11.11%) VB
Qualifications
1 3 (33.33%) A+ Certification
1 3 (33.33%) ITIL Foundation Certificate
1 3 (33.33%) SC Cleared
1 3 (33.33%) Security Cleared
Quality Assurance & Compliance
1 3 (33.33%) ISO 14001
1 3 (33.33%) ISO 9001
System Software
1 2 (22.22%) Active Directory
Systems Management
1 3 (33.33%) SCCM
2 2 (22.22%) NetIQ Identity Manager
2 2 (22.22%) Single Sign-On
Vendors
1 6 (66.67%) Microsoft
2 3 (33.33%) Apple
2 3 (33.33%) Sun
3 2 (22.22%) ForgeRock
3 2 (22.22%) NetIQ
3 2 (22.22%) Oracle