Customer Service Jobs in West London

Customer Service
London > West London

The table below provides summary statistics for permanent job vacancies advertised in West London requiring Customer Service skills. It includes a benchmarking guide to the annual salaries offered in vacancies that cited Customer Service over the 6 months leading up to 12 June 2024, comparing them to the same period in the previous two years.

6 months to
12 Jun 2024
Same period 2023 Same period 2022
Rank 69 24 72
Rank change year-on-year -45 +48 +4
Permanent jobs citing Customer Service 27 75 116
As % of all permanent jobs advertised in West London 2.69% 8.46% 5.63%
As % of the Processes & Methodologies category 2.90% 9.10% 5.99%
Number of salaries quoted 22 48 74
10th Percentile £21,475 £25,875 £31,250
25th Percentile £28,500 £31,063 £32,625
Median annual salary (50th Percentile) £31,750 £35,000 £45,000
Median % change year-on-year -9.29% -22.22% -7.69%
75th Percentile £67,188 £61,625 £62,500
90th Percentile £82,500 £80,000 £77,500
London median annual salary £43,000 £41,750 £44,826
% change year-on-year +2.99% -6.86% -10.35%

All Process and Methodology Skills
West London

Customer Service falls under the Processes and Methodologies category. For comparison with the information above, the following table provides summary statistics for all permanent job vacancies requiring process or methodology skills in West London.

Permanent vacancies with a requirement for process or methodology skills 930 824 1,937
As % of all permanent jobs advertised in West London 92.54% 92.90% 93.98%
Number of salaries quoted 353 540 870
10th Percentile £31,250 £32,500 £34,950
25th Percentile £40,000 £42,000 £46,313
Median annual salary (50th Percentile) £50,000 £50,000 £60,000
Median % change year-on-year - -16.67% -
75th Percentile £67,500 £67,500 £77,500
90th Percentile £87,500 £85,000 £88,750
London median annual salary £70,000 £75,000 £70,000
% change year-on-year -6.67% +7.14% -

Customer Service
Job Vacancy Trend in West London

Job postings citing Customer Service as a proportion of all IT jobs advertised in West London.

Job vacancy trend for Customer Service in West London

Customer Service
Salary Trend in West London

3-month moving average salary quoted in jobs citing Customer Service in West London.

Salary trend for Customer Service in West London

Customer Service
Salary Histogram in West London

Salary distribution for jobs citing Customer Service in West London over the 6 months to 12 June 2024.

Salary histogram for Customer Service in West London

Customer Service
Job Locations in West London

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing Customer Service within the West London region over the 6 months to 12 June 2024. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Past 6 Months
Median Salary
% Change
on Same Period
Last Year
Live
Jobs
Hillingdon -4 11 £36,000 +14.29% 13
Hounslow -32 6 £29,500 -51.64% 17
Richmond upon Thames -12 5 £24,750 -24.43% 1
Customer Service
London

Customer Service
Co-occurring Skills and Capabilities in West London by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same employment type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 2 (7.41%) Microsoft Exchange
1 2 (7.41%) SharePoint
Applications
1 7 (25.93%) Microsoft Office
2 1 (3.70%) Microsoft Excel
2 1 (3.70%) Microsoft PowerPoint
Cloud Services
1 4 (14.81%) Microsoft 365
2 3 (11.11%) Azure
3 2 (7.41%) Entra ID
3 2 (7.41%) OneDrive
4 1 (3.70%) AWS
4 1 (3.70%) Dynamics 365
Communications & Networking
1 3 (11.11%) Internet
1 3 (11.11%) VPN
1 3 (11.11%) Wireless
2 2 (7.41%) Cisco IOS
2 2 (7.41%) Intrusion Detection
2 2 (7.41%) Wi-Fi
3 1 (3.70%) Ethernet
3 1 (3.70%) ISDN
3 1 (3.70%) LAN
3 1 (3.70%) SAN
3 1 (3.70%) TCP/IP
3 1 (3.70%) Unified Communications
3 1 (3.70%) WAN
Database & Business Intelligence
1 1 (3.70%) SQL Server
General
1 10 (37.04%) Social Skills
2 4 (14.81%) Aviation
3 3 (11.11%) Finance
3 3 (11.11%) Telecoms
4 2 (7.41%) Arabic Language
4 2 (7.41%) Bulgarian Language
4 2 (7.41%) Croatian Language
4 2 (7.41%) Czech Language
4 2 (7.41%) Dutch Language
4 2 (7.41%) Estonian Language
4 2 (7.41%) French Language
4 2 (7.41%) German Language
4 2 (7.41%) Greek Language
4 2 (7.41%) Hungarian Language
4 2 (7.41%) Italian Language
4 2 (7.41%) Japanese Language
4 2 (7.41%) Latvian Language
4 2 (7.41%) Lithuanian Language
4 2 (7.41%) Mandarin Language
4 2 (7.41%) Polish Language
Job Titles
1 7 (25.93%) Analyst
2 5 (18.52%) 1st Line Support
3 4 (14.81%) Head of Compliance
3 4 (14.81%) Senior
4 3 (11.11%) Support Analyst
5 2 (7.41%) Administrator
5 2 (7.41%) Desktop Support
5 2 (7.41%) Infrastructure Analyst
5 2 (7.41%) Infrastructure Support
5 2 (7.41%) Infrastructure Support Analyst
5 2 (7.41%) IT Analyst
5 2 (7.41%) Technical Advisor
5 2 (7.41%) Technical Support
5 2 (7.41%) Technical Support Advisor
6 1 (3.70%) Customer Service Engineer
6 1 (3.70%) Dynamics 365 Analyst
6 1 (3.70%) Dynamics 365 Business Analyst
6 1 (3.70%) Information Security Analyst
6 1 (3.70%) Sales Account Executive
6 1 (3.70%) Security Analyst
Miscellaneous
1 4 (14.81%) Driving Licence
2 3 (11.11%) Social Media
3 2 (7.41%) BYOD
3 2 (7.41%) Self-Motivation
4 1 (3.70%) Blog
4 1 (3.70%) CCTV
4 1 (3.70%) Enterprise Cloud
4 1 (3.70%) Enterprise Storage
Operating Systems
1 8 (29.63%) Windows
2 2 (7.41%) Linux
3 1 (3.70%) Windows Server
3 1 (3.70%) Windows Server 2012
3 1 (3.70%) Windows Server 2016
3 1 (3.70%) Windows Server 2019
Processes & Methodologies
1 5 (18.52%) Logistics
2 4 (14.81%) Business Strategy
2 4 (14.81%) Change Management
2 4 (14.81%) Continuous Improvement
3 3 (11.11%) Runbook
4 2 (7.41%) Acceptance Criteria
4 2 (7.41%) Application Packaging
4 2 (7.41%) Asset Management
4 2 (7.41%) Collaborative Working
4 2 (7.41%) CRM
4 2 (7.41%) Incident Management
4 2 (7.41%) Internal Audit
4 2 (7.41%) ITIL
4 2 (7.41%) Security Patching
4 2 (7.41%) Stakeholder Management
5 1 (3.70%) Business Analysis
5 1 (3.70%) Business Development
5 1 (3.70%) Digital Marketing
5 1 (3.70%) Document Management
5 1 (3.70%) Supplier Management
Programming Languages
1 2 (7.41%) PowerShell
2 1 (3.70%) Java
2 1 (3.70%) SQL
Qualifications
1 7 (25.93%) Degree
2 1 (3.70%) CISA
2 1 (3.70%) CISM
2 1 (3.70%) Dell Certification
2 1 (3.70%) MCSA
2 1 (3.70%) Microsoft Certification
Quality Assurance & Compliance
1 5 (18.52%) ISO 14001
1 5 (18.52%) ISO 9001
2 4 (14.81%) NEBOSH
3 2 (7.41%) GDPR
4 1 (3.70%) Accessibility
4 1 (3.70%) ISO/IEC 27001
4 1 (3.70%) SLA
System Software
1 5 (18.52%) Active Directory
2 2 (7.41%) VMware Infrastructure
3 1 (3.70%) Hyper-V
3 1 (3.70%) VMware ESXi
Systems Management
1 2 (7.41%) Microsoft Intune
2 1 (3.70%) SCCM
2 1 (3.70%) WSUS
Vendors
1 11 (40.74%) Microsoft
2 5 (18.52%) Apple
3 3 (11.11%) Cisco
4 2 (7.41%) Citrix
4 2 (7.41%) Dell
4 2 (7.41%) Facebook
4 2 (7.41%) HP
4 2 (7.41%) SAP
4 2 (7.41%) ServiceNow
4 2 (7.41%) VMware
5 1 (3.70%) Adobe
5 1 (3.70%) Anaplan
5 1 (3.70%) Fujitsu
5 1 (3.70%) Google
5 1 (3.70%) Juniper
5 1 (3.70%) NetApp