1 to 17 of 17 Customer Service Jobs in Hounslow

help keep the nations critical networks connected and protected 24/7. Reporting to the Maintenance Team Leader you will be responsible for delivering customer service and incident management to the highest standard for our engineers within Traffic. This is a 24/7 customer support environment. … pro-active in your contact with suppliers including escalations when necessary Ensure timely call resolution to achieve SLA's Responsible for ensuring that excellent customer service is provided consistently, by following up actions in a timely manner, providing regular customer updates and meeting promises made. Proactively working … to increase the Service Desks ability to influence and deliver first time fixes therefore increasing field engineering efficiency. Dispatching the appropriate engineer to resolve failures taking into account the SLA priority, and skill set of engineers in each case. Who you are: If you have a background in customer more »

FRENCH SELECTION (FS) German Speaking Customer Support Advisor Location: Feltham Hybrid working with an early Friday finish Salary: up to £29,500 depending on experience plus great benefits Ref: 4191TG1 To apply using our preferred format, please visit French Selection website, go to the vacancies page, search job reference … distance from London. A company who develop, manufacture and sell IT products on a global scale and who pride themselves on not only being customer focused but who value their employees. Main duties: To assist and support customers with technical questions and problems while providing outstanding customer service … from customers within a dedicated time frame - Keep up to date on products - Ensure all correspondence is recorded and kept up to date - Escalate customer issues as needed to the relevant departments - Attend regular staff meetings and provide reports as needed The candidate: - Fluent in German (written & spoken) essential more »

preferred routings/carriers and key contacts. Issue Reporting: Immediately report any problems, operational disputes, or discrepancies to the supervisor and head of projects. Customer Service: Provide exemplary customer service to all teams, acting as a shared service function within the business. Training Why choose more »

Schenker overseas offices throughout the shipment process Issue Reporting: Immediately report any problems, operational disputes, or discrepancies to the supervisor and head of projects Customer Service: Provide exemplary customer service to all teams, acting as a shared service function within the business Quotation Participation: Handle more »

manufacture and sell IT products on a global scale Main Duties: To assist and support Customers with technical questions and problems while providing outstanding customer service The Role: - Respond to technical enquiries from distributors, resellers and end users via email, web chat, live chat and social media - Resolve … any issues from customers within a dedicated time frame - Run tests following customer issues recording these findings for in house research. - Keep up to date on products - Ensure all correspondence is recorded and kept up to date - Escalate technical customer issues as needed to the relevant departments - Attend … The Candidate: - Fluent in German (written & spoken) essential - Previous experience in technical support needed - Knowledge of computer systems and networks beneficial - Excellent communication skills - Customer service focused - Confident, proactive & dynamic - Computer literate (excel, outlook, CRM system) French Selection, is a leading UK-based consultancy specialising in the recruitment more »

provide on-site technical support of Panasonic IFE/GCS (In-Flight Entertainment/Global Communication Services) products installed or being progressively installed on customer aircraft in Beirut, Lebanon. The role holder will collect, synthesize, and report on system performance metrics internally and externally and develop/maintain an … guidance to maintenance staff on all aspects of IFE/GCS installation and maintenance activities. Assist in troubleshooting and resolving system issues, involving Panasonic Customer Support Engineers and Technical Support Engineers for resolution of systemic issues. Execute tasks generated by the Panasonic Ticketing system assigned to the TSR (Technical … Service Rep), resolving interpretation differences. Monitors and supports tasks generated by the Panasonic Ticketing system and assigned to the station. Coordinate new system introductions and new customer entry into service technical requirements. Perform root cause analysis and troubleshooting, utilizing a full understanding of cross-functional departmental process more »

Support Administrator Customer Support, Non-Profit Organisation London- Chiswick £26k-£29K depending on experience. Hybrid 3 days in office - 9am-5pm Is this the role for you: Are you ready to step into a dynamic role as a support administrator in customer support. We're searching for a … addresses and contact details in our internal database and process requests for replacement swab packs for online stem cell donor registrations. You will support customer service improvement projects aimed at enhancing customer experience and satisfaction, collaborating with colleagues and the Line Manager to recommend changes to internal … processes. Additionally, you will provide insights on customer interactions to other teams in the UK, prepare and distribute customer activit... more »

Use of Cargowise operations system Invoicing and job costing Customs entries Assist in all aspects of the operation where/when required Focus on customer service Regular customer communication and involvement in meetings and business reviews Ensuring all reports including internal and customer specific are completed … Positions Available 1 Closing Date Thursday, 20th June 2024 Start Date Monday, 24th June 2024 Desired Skills Communication skills Attention to detail Organisation skills Customer care skills Administrative skills Team working Ability to work to deadlines Enthusiastic Qualifications 5 GCSE’s including Maths and English GCSE or equivalent, grade more »

off for your Birthday. 23 days of annual leave per year PLUS Bank Holidays Working with an award-winning team they have been named 'Service Provider of the Year'. Access to 100s of employee perks on Perkbox including gym discounts and much more. Auto-enrolment pension. Enhanced Maternity … second Medical Opinion). Mental Health First Aiders. Reward and recognition programmes, including our annual Group Awards. Annual appraisals programme and progression opportunities. Long service recognition. Four times death in service benefit. Ongoing investment in company facilities and working environments. Company events. My client, a large group of … to join their award-winning company. They are looking for a top-performing sales individual to join them, who is passionate about delivering exceptional customer service and working with customers to provide van and aftersales solutions to really meet their business needs. You will be able to identify more »

and the list is growing! As a Supply Chain Co-ordinator, we’ll expect you to - · Ensure the supply of stock required to fulfil customer orders in a timely fashion, by placing daily purchase orders with our supply partners · Monitor, analyse, manage, and source unavailable stock · Initiate, maintain and … partners · Analyse Key Performance indicators (KPI’s) from 150+ suppliers with the aim of optimising problem areas · Work closely with IT, 3PL, finance and customer service teams to identity and formulate solutions for issues as they arise · Assist in enhancing in-house processes such as live order tracking more »

business opportunities, gathering intelligence, negotiating deals and tending to account maintenance. Together with a dedicated team by your side, youll be ensuring an incredible service experience with each client you meet. This is a full-time position that will rely on a proven track record in a sales environment … within policy Remote work opportunities including supply of all necessary equipment Your Tasks Identify and create new business opportunities Grow and support our existing customer base to generate revenue and ensure excellent customer service Prepare and present informative, compelling presentations Maintain and monitor customer records and more »

drive our Air Freight business to new heights. As the Key Account Operations Manager, you'll play a pivotal role in ensuring top-notch service delivery to our key customers while spearheading initiatives to achieve ambitious growth and profitability targets. Location : Heathrow, UK Hours : Monday to Friday … to 17:30 What will you be doing? Implement new Key account business, establishing communication lines, SOPs, and credit applications. Ensure alignment between customer expectations and internal processes, driving behavior to achieve business goals. Develop and implement strategies, goals, and policies for Key account customers. Maintain a deep understanding … Key account customers' needs, developing SOPs to exceed expectations. Build relationships with internal and external stakeholders to meet expectations. Investigate and respond promptly to customer inquiries, problems, complaints, and escalations. Manage performance of direct reports, providing support, guidance, and development opportunities. Foster effective communication within and across teams, facilitating more »

Key Responsibilities Manage air moves from start to finish, including inland transportation and haulage. Develop and build relationships to ensure a high level of customer service is provided to clients. Build strong working relationships with suppliers, airlines & overseas partners/agents. Input shipment and cost and sales Communicate … effectively with operations colleagues. Create and maintain customer standard operating procedures. Communication with overseas agents and clients is clear, precise and effective. Accurate & timely reporting to department Manager. Take ownership and accountability to deliver operational excellence. A ‘can do’ attitude is applied with all communications. Exports – creation of airwaybills more »

Air Freight and proficiency in CDS seeking a stable, long-term position within a well-established company known for its commitment to delivering exceptional service? Do you want the opportunity to join a market leader in the world of logistics, who has been established for over 40 years offering … job security. Their global reach spans over 226 countries, ensuring that wherever they go, exceptional service follows In this role, you'll oversee customs brokerage, international trade and import operations in air freight, ensuring seamless processes and exceptional customer service. You'll be the main point of contact … for customers, ensuring their shipments are handled efficiently and accurately. With an online tracking system (Customs Declaration Service) and supportive team for your career. This role would suit an Import Operations Coordinator with a background in Air Freight and proficiency in CDS seeking a stable, long-term position within more »

of teaching on and assessing accredited undertaking Information and Communication Technology (ICT) qualifications from Entry Level to Level 3 Demonstrable experience of providing excellent customer service skills An ongoing interest in and knowledge of recent developments in Information and Communication Technology (ICT) qualifications Outstanding Salary & Benefits package Competitive more »

exceptional patient care. With a global presence and a focus on innovation, Ocuco has built a reputation for delivering cutting-edge technology and outstanding customer service. OptiCommerce is part of the Ocuco group and is the leading independent digital marketing and web provider in the optical sector, with clients … vendors for content delivery, ensuring seamless execution. • Develop customized client content calendars based on briefs, seasonal trends, and industry insights. • Assist in compiling comprehensive customer reports utilizing various data sources. • Monitor and optimize paid campaigns to manage budgets effectively. • Provide prompt and effective responses to client inquiries, ensuring satisfaction more »

exceptional patient care. With a global presence and a focus on innovation, Ocuco has built a reputation for delivering cutting-edge technology and outstanding customer service. OptiCommerce is part of the Ocuco group and is the leading independent digital marketing and web provider in the optical sector, with clients … and all campaign parameters. • Monitor budgets and track KPIs to ensure the delivery of targeted outcomes, such as Conversions, CPA, Conversion Rate Optimization, and Customer Acquisition. • Develop and oversee remarketing and display campaigns to maximize engagement and conversions. • Collaborate closely with the web/creative team to enhance onsite more »