Support Manager
UK

The median Support Manager salary in the UK is £50,000 per year according to job vacancies posted during the 6 months to 19 May 2024.

The first table below provides salary benchmarking and summary statistics including a comparison to same period in the previous 2 years.

6 months to
19 May 2024
Same period 2023 Same period 2022
Rank 660 789 747
Rank change year-on-year +129 -42 -3
Permanent jobs requiring a Support Manager 253 171 539
As % of all permanent jobs advertised in the UK 0.25% 0.17% 0.33%
As % of the Job Titles category 0.27% 0.19% 0.35%
Number of salaries quoted 206 144 245
10th Percentile £36,085 £33,000 £40,000
25th Percentile £41,500 £46,250 £46,250
Median annual salary (50th Percentile) £50,000 £55,250 £55,000
Median % change year-on-year -9.50% +0.45% +20.88%
75th Percentile £63,750 £75,000 £70,000
90th Percentile £92,500 £90,000 £85,000
UK excluding London median annual salary £48,500 £55,000 £47,500
% change year-on-year -11.82% +15.79% +11.76%

All Permanent IT Job Vacancies
UK

The following table is for comparison with the above and includes summary statistics for all permanent IT job vacancies. Most job vacancies include a discernible job title that can be normalized. As such, the figures in the second row provide an indication of the number of permanent jobs in our overall sample.

Permanent vacancies in the UK with a recognized job title 94,634 91,081 154,945
% of permanent jobs with a recognized job title 94.69% 91.52% 96.08%
Number of salaries quoted 67,599 57,631 84,466
10th Percentile £28,500 £32,500 £32,500
25th Percentile £38,500 £45,000 £42,500
Median annual salary (50th Percentile) £52,500 £60,000 £60,000
Median % change year-on-year -12.50% - +9.09%
75th Percentile £70,974 £80,000 £78,750
90th Percentile £90,000 £100,000 £95,000
UK excluding London median annual salary £50,000 £53,183 £50,000
% change year-on-year -5.98% +6.37% +5.26%

Support Manager
Job Vacancy Trend

Job postings that featured Support Manager in the job title as a proportion of all IT jobs advertised.

Job vacancy trend for Support Manager in the UK

Support Manager
Salary Trend

3-month moving average salary quoted in jobs citing Support Manager.

Salary trend for Support Manager in the UK

Support Manager
Salary Histogram

Salary distribution for jobs citing Support Manager over the 6 months to 19 May 2024.

Salary histogram for Support Manager in the UK

Support Manager
Top 17 Job Locations

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing Support Manager within the UK over the 6 months to 19 May 2024. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Past 6 Months
Median Salary
% Change
on Same Period
Last Year
Live
Jobs
England +147 231 £50,000 -9.91% 61
UK excluding London +58 158 £48,500 -11.82% 50
London +119 88 £65,000 +8.33% 12
Work from Home +87 84 £55,000 -8.71% 18
North of England +66 46 £40,000 -31.62% 9
North West +28 35 £42,500 -33.33% 9
South West +14 33 £51,250 -6.82% 14
Midlands +22 31 £50,000 -20.00% 6
South East +1 29 £50,000 -9.09% 15
West Midlands +23 19 £50,000 -20.00% 5
East Midlands - 12 £43,999 - 1
Scotland -67 11 £45,000 -5.68% 1
Yorkshire +82 9 £37,500 -46.43%
East of England -13 4 £52,500 +19.32% 6
Northern Ireland - 3 £57,500 -
North East -7 2 £36,128 -31.26%
Wales +4 1 £55,000 -24.14%

Support Manager Skill Set
Top 30 Co-occurring Skills and Capabilities

For the 6 months to 19 May 2024, Support Manager job roles required the following skills and capabilities in order of popularity. The figures indicate the absolute number co-occurrences and as a proportion of all permanent job ads featuring Support Manager in the job title.

1 66 (26.09%) Finance
2 57 (22.53%) Social Skills
3 53 (20.95%) Microsoft
4 44 (17.39%) Problem-Solving
5 41 (16.21%) Service Delivery
6 36 (14.23%) ITIL
7 34 (13.44%) Project Management
8 28 (11.07%) Azure
8 28 (11.07%) Customer Service
9 25 (9.88%) Analytical Skills
10 24 (9.49%) Coaching
10 24 (9.49%) Service Management
10 24 (9.49%) ITSM
11 23 (9.09%) Project Delivery
12 22 (8.70%) Windows
12 22 (8.70%) Process Improvement
13 21 (8.30%) JIRA
14 20 (7.91%) SQL
14 20 (7.91%) SLA
14 20 (7.91%) Risk Management
15 19 (7.51%) Microsoft 365
16 18 (7.11%) Incident Management
17 17 (6.72%) Active Directory
18 16 (6.32%) Law
18 16 (6.32%) Collaborative Working
19 15 (5.93%) ERP
20 14 (5.53%) Degree
20 14 (5.53%) Mentoring
20 14 (5.53%) Agile
20 14 (5.53%) Firewall

Support Manager Skill Set
Co-occurring Skills and Capabilities by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same employment type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 8 (3.16%) Microsoft Exchange
2 7 (2.77%) SharePoint
3 1 (0.40%) Oracle Workflow
Applications
1 11 (4.35%) Microsoft Office
2 8 (3.16%) Microsoft Excel
3 3 (1.19%) MS Visio
4 2 (0.79%) Microsoft PowerPoint
Business Applications
1 5 (1.98%) Fidessa
2 2 (0.79%) Aladdin
2 2 (0.79%) thinkFolio
3 1 (0.40%) Oracle Applications
3 1 (0.40%) Oracle Assets
3 1 (0.40%) Oracle EBS
3 1 (0.40%) Oracle EBS R12
3 1 (0.40%) Oracle E-Business Tax
3 1 (0.40%) Oracle General Ledger
3 1 (0.40%) Oracle Internet Expenses
3 1 (0.40%) Oracle iProcurement
3 1 (0.40%) Oracle Payables
3 1 (0.40%) Oracle Receivables
Cloud Services
1 28 (11.07%) Azure
2 19 (7.51%) Microsoft 365
3 11 (4.35%) Power Platform
4 5 (1.98%) Entra ID
4 5 (1.98%) PowerApps
4 5 (1.98%) SaaS
5 1 (0.40%) AWS
5 1 (0.40%) Azure Synapse Analytics
5 1 (0.40%) Cloud Computing
5 1 (0.40%) Dynamics 365
5 1 (0.40%) OCI
Communications & Networking
1 14 (5.53%) Firewall
2 6 (2.37%) DHCP
2 6 (2.37%) DNS
3 5 (1.98%) FIX Connectivity
3 5 (1.98%) SSL
3 5 (1.98%) TCP/IP
4 3 (1.19%) Internet
4 3 (1.19%) LAN
4 3 (1.19%) WAN
5 2 (0.79%) VPN
Database & Business Intelligence
1 10 (3.95%) SQL Server
2 6 (2.37%) Power BI
3 2 (0.79%) Relational Database
Development Applications
1 21 (8.30%) JIRA
2 4 (1.58%) Eclipse
3 3 (1.19%) GCC
4 1 (0.40%) Toad
General
1 66 (26.09%) Finance
2 57 (22.53%) Social Skills
3 25 (9.88%) Analytical Skills
4 16 (6.32%) Law
5 9 (3.56%) Banking
5 9 (3.56%) Legal
6 8 (3.16%) Retail
7 7 (2.77%) Public Sector
8 5 (1.98%) Front Office
9 4 (1.58%) Electronics
9 4 (1.58%) Telecoms
10 3 (1.19%) Financial Institution
10 3 (1.19%) Inclusion and Diversity
10 3 (1.19%) Organisational Skills
11 2 (0.79%) Agriculture
11 2 (0.79%) Automotive
11 2 (0.79%) Back Office
11 2 (0.79%) French Language
11 2 (0.79%) Manufacturing
11 2 (0.79%) Presentation Skills
Libraries, Frameworks & Software Standards
1 5 (1.98%) FIX Protocol
2 1 (0.40%) Oracle Fusion
Miscellaneous
1 6 (2.37%) Onboarding
1 6 (2.37%) Self-Motivation
2 5 (1.98%) Eurex
2 5 (1.98%) Hedge funds
3 4 (1.58%) CCTV
3 4 (1.58%) IPTV
3 4 (1.58%) Mobile App
4 3 (1.19%) Derivative
4 3 (1.19%) Management Information System
5 2 (0.79%) Analytical Mindset
5 2 (0.79%) iPhone
6 1 (0.40%) Client/Server
6 1 (0.40%) e-Learning
6 1 (0.40%) FMCG
6 1 (0.40%) IoT
6 1 (0.40%) Legacy Systems
6 1 (0.40%) PMI
6 1 (0.40%) Product Ownership
6 1 (0.40%) Video Conferencing
6 1 (0.40%) Virtual Team
Operating Systems
1 22 (8.70%) Windows
2 7 (2.77%) Linux
3 5 (1.98%) CentOS
3 5 (1.98%) Unix
4 4 (1.58%) Windows Server
5 2 (0.79%) Mac OS
6 1 (0.40%) Windows 10
Processes & Methodologies
1 44 (17.39%) Problem-Solving
2 41 (16.21%) Service Delivery
3 36 (14.23%) ITIL
4 34 (13.44%) Project Management
5 28 (11.07%) Customer Service
6 24 (9.49%) Coaching
6 24 (9.49%) ITSM
6 24 (9.49%) Service Management
7 23 (9.09%) Project Delivery
8 22 (8.70%) Process Improvement
9 20 (7.91%) Risk Management
10 18 (7.11%) Incident Management
11 16 (6.32%) Collaborative Working
12 15 (5.93%) ERP
13 14 (5.53%) Agile
13 14 (5.53%) Mentoring
13 14 (5.53%) Proactive Monitoring
14 13 (5.14%) Data Analysis
14 13 (5.14%) IT Strategy
14 13 (5.14%) Quality Management
Programming Languages
1 20 (7.91%) SQL
2 7 (2.77%) Python
3 6 (2.37%) Bash
3 6 (2.37%) PowerShell
4 5 (1.98%) JavaScript
4 5 (1.98%) Perl
4 5 (1.98%) Ruby
5 4 (1.58%) T-SQL
6 2 (0.79%) C#
Qualifications
1 14 (5.53%) Degree
2 13 (5.14%) ACCA
3 4 (1.58%) MCP
3 4 (1.58%) MCSE
3 4 (1.58%) Microsoft Certification
4 3 (1.19%) Computer Science Degree
5 1 (0.40%) Azure Certification
5 1 (0.40%) DV Cleared
5 1 (0.40%) ITIL Certification
5 1 (0.40%) PMI Certification
5 1 (0.40%) Security Cleared
Quality Assurance & Compliance
1 20 (7.91%) SLA
2 12 (4.74%) IFRS
2 12 (4.74%) IFRS 17
2 12 (4.74%) Solvency II
3 5 (1.98%) GDPR
4 3 (1.19%) Data Quality
4 3 (1.19%) ISO 9001
4 3 (1.19%) ISO/IEC 27001
4 3 (1.19%) QA
4 3 (1.19%) SOC 1
5 2 (0.79%) Cyber Essentials
6 1 (0.40%) ISO/IEC 20000
System Software
1 17 (6.72%) Active Directory
2 1 (0.40%) Virtual Desktop
2 1 (0.40%) Virtual Machines
Systems Management
1 13 (5.14%) Microsoft Intune
2 2 (0.79%) Progress Chef
3 1 (0.40%) SCCM
Vendors
1 53 (20.95%) Microsoft
2 13 (5.14%) CA
3 7 (2.77%) Oracle
4 5 (1.98%) Bloomberg
4 5 (1.98%) CQG
4 5 (1.98%) Freshdesk
4 5 (1.98%) ION Trading
4 5 (1.98%) Patsystems
4 5 (1.98%) Red Hat
4 5 (1.98%) Reuters
4 5 (1.98%) Trayport
5 4 (1.58%) Guidewire
6 3 (1.19%) Ciena
7 2 (0.79%) Apple
7 2 (0.79%) Atlassian
7 2 (0.79%) Charles River
7 2 (0.79%) Concur
7 2 (0.79%) SAP
8 1 (0.40%) Aderant
8 1 (0.40%) Intapp