IT Support Jobs in the UK excluding London

IT Support
UK > UK excluding London

The median IT Support salary in the UK excluding London is £28,000 per year, according to job vacancies posted during the 6 months leading to 12 June 2024.

The table below provides salary benchmarking and summary statistics, comparing them to the same period in the previous two years.

6 months to
12 Jun 2024
Same period 2023 Same period 2022
Rank 60 120 194
Rank change year-on-year +60 +74 -14
Permanent jobs requiring an IT Support 2,916 1,622 1,566
As % of all permanent jobs advertised in the UK excluding London 3.64% 2.94% 2.05%
As % of the Job Titles category 3.84% 3.31% 2.15%
Number of salaries quoted 2,480 862 1,365
10th Percentile £20,225 £22,500 £19,500
25th Percentile £24,000 £25,500 £22,750
Median annual salary (50th Percentile) £28,000 £29,375 £27,500
Median % change year-on-year -4.68% +6.82% -
75th Percentile £33,750 £35,000 £33,750
90th Percentile £40,000 £41,225 £42,500
UK median annual salary £28,500 £31,250 £29,000
% change year-on-year -8.80% +7.76% -

All Permanent IT Job Vacancies
UK excluding London

For comparison with the information above, the following table provides summary statistics for all permanent IT job vacancies in the UK excluding London. Most job vacancies include a discernible job title that can be normalized. As such, the figures in the second row provide an indication of the number of permanent jobs in our overall sample.

Permanent vacancies in the UK excluding London with a recognized job title 75,991 49,070 72,896
% of permanent jobs with a recognized job title 94.87% 88.81% 95.46%
Number of salaries quoted 53,059 29,227 42,783
10th Percentile £26,750 £29,750 £28,500
25th Percentile £35,000 £38,750 £37,500
Median annual salary (50th Percentile) £50,000 £53,519 £50,296
Median % change year-on-year -6.58% +6.41% +5.89%
75th Percentile £63,750 £68,750 £67,500
90th Percentile £76,250 £81,250 £80,000
UK median annual salary £52,500 £60,000 £60,000
% change year-on-year -12.50% - +9.09%

IT Support
Job Vacancy Trend in the UK excluding London

Job postings that featured IT Support in the job title as a proportion of all IT jobs advertised in the UK excluding London.

Job vacancy trend for IT Support in the UK excluding London

IT Support
Salary Trend in the UK excluding London

3-month moving average salary quoted in jobs citing IT Support in the UK excluding London.

Salary trend for IT Support in the UK excluding London

IT Support
Salary Histogram in the UK excluding London

Salary distribution for jobs citing IT Support in the UK excluding London over the 6 months to 12 June 2024.

Salary histogram for IT Support in the UK excluding London

IT Support
Job Locations in the UK excluding London

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing IT Support within the UK excluding London region over the 6 months to 12 June 2024. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Past 6 Months
Median Salary
% Change
on Same Period
Last Year
Live
Jobs
South East +79 692 £29,500 -1.20% 112
North of England +77 666 £27,500 -1.79% 120
Midlands +88 627 £27,000 -1.82% 90
East of England +33 396 £27,500 -5.17% 47
West Midlands +90 349 £28,000 +1.82% 41
South West -10 349 £28,000 -8.94% 63
North West +39 309 £27,500 +7.84% 61
Yorkshire +95 271 £27,000 -7.69% 44
East Midlands +52 268 £26,000 -5.45% 49
Scotland -97 109 £27,500 -3.51% 26
North East +36 86 £32,500 -5.80% 18
Wales +53 71 £27,500 -8.33% 12
Northern Ireland +19 7 £30,000 -11.11% 8
IT Support
UK

IT Support Skill Set
Top 30 Co-occurring Skills and Capabilities in the UK excluding London

For the 6 months to 12 June 2024, IT Support job roles required the following skills and capabilities in order of popularity. The figures indicate the absolute number co-occurrences and as a proportion of all permanent job ads across the UK excluding London region featuring IT Support in the job title.

1 1,376 (47.19%) Windows
2 1,321 (45.30%) Microsoft
3 1,245 (42.70%) Microsoft 365
4 947 (32.48%) Active Directory
5 882 (30.25%) Social Skills
6 720 (24.69%) Customer Service
7 648 (22.22%) Problem-Solving
8 624 (21.40%) Azure
9 590 (20.23%) Windows Server
10 429 (14.71%) Microsoft Office
11 420 (14.40%) Windows 10
12 409 (14.03%) ITIL
13 405 (13.89%) Firewall
14 384 (13.17%) Microsoft Exchange
15 326 (11.18%) Driving Licence
16 305 (10.46%) VMware
17 259 (8.88%) Degree
18 257 (8.81%) SharePoint
19 241 (8.26%) Entra ID
20 233 (7.99%) Linux
21 227 (7.78%) Hyper-V
22 223 (7.65%) DNS
23 216 (7.41%) Microsoft Certification
24 206 (7.06%) VMware Infrastructure
25 201 (6.89%) Cisco
26 192 (6.58%) Microsoft Intune
27 189 (6.48%) DHCP
28 165 (5.66%) SLA
29 157 (5.38%) Cybersecurity
30 151 (5.18%) SQL

IT Support Skill Set
Co-occurring Skills and Capabilities in the UK excluding London by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same employment type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 384 (13.17%) Microsoft Exchange
2 257 (8.81%) SharePoint
3 24 (0.82%) Exchange Server 2013
4 23 (0.79%) Skype for Business
5 15 (0.51%) Confluence
5 15 (0.51%) Exchange Server 2010
6 13 (0.45%) Exchange Server 2007
7 12 (0.41%) IIS
8 7 (0.24%) OpenStack
9 6 (0.21%) Exchange Server 2000
10 3 (0.10%) Jupyter
10 3 (0.10%) WordPress
11 2 (0.069%) Apache
11 2 (0.069%) Blackberry Enterprise Server
11 2 (0.069%) Exchange Server 2003
11 2 (0.069%) Resin
12 1 (0.034%) CMS
12 1 (0.034%) Site Server
12 1 (0.034%) Tomcat
Applications
1 429 (14.71%) Microsoft Office
2 74 (2.54%) Microsoft Excel
3 9 (0.31%) Spreadsheet
4 7 (0.24%) Microsoft PowerPoint
5 4 (0.14%) Microsoft Project
6 3 (0.10%) Final Cut Pro
6 3 (0.10%) Pro Tools
7 1 (0.034%) PrintSoft PReS
Business Applications
1 9 (0.31%) Dynamics CRM
2 5 (0.17%) Dynamics GP
2 5 (0.17%) Sage X3
3 3 (0.10%) Dynamics NAV
4 2 (0.069%) Misys Midas
4 2 (0.069%) Oracle Receivables
4 2 (0.069%) Sage 200
5 1 (0.034%) Dynamics AX
5 1 (0.034%) Epicor Tropos
5 1 (0.034%) Sage 300 ERP
5 1 (0.034%) SAP Business One
Cloud Services
1 1,245 (42.70%) Microsoft 365
2 624 (21.40%) Azure
3 241 (8.26%) Entra ID
4 83 (2.85%) AWS
5 63 (2.16%) OneDrive
6 56 (1.92%) Google Workspace
7 25 (0.86%) Mimecast
8 17 (0.58%) WhatsApp
9 14 (0.48%) Power Platform
10 13 (0.45%) Dynamics 365
11 12 (0.41%) Cloud Computing
12 10 (0.34%) Power Automate
13 8 (0.27%) SaaS
14 7 (0.24%) Nutanix
15 5 (0.17%) ChatGPT
15 5 (0.17%) DigitalOcean
15 5 (0.17%) iTunes
15 5 (0.17%) PowerApps
15 5 (0.17%) Serverless
16 4 (0.14%) Slack
Communications & Networking
1 405 (13.89%) Firewall
2 223 (7.65%) DNS
3 189 (6.48%) DHCP
4 146 (5.01%) Wireless
5 142 (4.87%) Internet
6 140 (4.80%) Wi-Fi
7 139 (4.77%) VPN
8 127 (4.36%) LAN
9 125 (4.29%) TCP/IP
10 116 (3.98%) WAN
11 113 (3.88%) Network Security
12 109 (3.74%) VoIP
13 88 (3.02%) VLAN
14 81 (2.78%) WLAN
15 62 (2.13%) SAN
16 35 (1.20%) Remote Desktop
17 23 (0.79%) Broadband
17 23 (0.79%) Skype
18 20 (0.69%) NAS
19 16 (0.55%) Unified Communications
Database & Business Intelligence
1 114 (3.91%) SQL Server
2 34 (1.17%) Amazon RDS
3 25 (0.86%) MySQL
4 8 (0.27%) MariaDB
4 8 (0.27%) Power BI
5 6 (0.21%) PostgreSQL
5 6 (0.21%) SQL Server Reporting Services
6 5 (0.17%) DB2
7 3 (0.10%) Metabase
8 2 (0.069%) Amazon QuickSight
8 2 (0.069%) Crystal Reports
8 2 (0.069%) Oracle Reports
9 1 (0.034%) Tableau
Development Applications
1 33 (1.13%) JIRA
2 3 (0.10%) Visual Studio Code
3 2 (0.069%) Hudson
3 2 (0.069%) Visual Studio
4 1 (0.034%) Jenkins
General
1 882 (30.25%) Social Skills
2 147 (5.04%) Finance
3 119 (4.08%) Manufacturing
4 111 (3.81%) Analytical Skills
5 97 (3.33%) Organisational Skills
6 92 (3.16%) Law
7 78 (2.67%) Legal
8 76 (2.61%) Telecoms
9 64 (2.19%) Inclusion and Diversity
10 61 (2.09%) Retail
11 36 (1.23%) Advertising
12 34 (1.17%) Marketing
13 29 (0.99%) Public Sector
14 25 (0.86%) Documentation Skills
15 23 (0.79%) Automotive
15 23 (0.79%) Games
16 20 (0.69%) German Language
17 13 (0.45%) Back Office
18 11 (0.38%) Local Government
19 9 (0.31%) Pharmaceutical
Libraries, Frameworks & Software Standards
1 15 (0.51%) HTML
2 8 (0.27%) CSS
3 6 (0.21%) .NET
3 6 (0.21%) OLE
4 5 (0.17%) Kafka
5 4 (0.14%) Cocoa
5 4 (0.14%) EDI
6 3 (0.10%) LAMP
6 3 (0.10%) React
7 2 (0.069%) CodeIgniter
7 2 (0.069%) RESTful
7 2 (0.069%) SOAP
7 2 (0.069%) Software Packaging
7 2 (0.069%) V-Ray
7 2 (0.069%) X-Windows
8 1 (0.034%) LDAP
8 1 (0.034%) RESTEasy
Miscellaneous
1 326 (11.18%) Driving Licence
2 143 (4.90%) Self-Motivation
3 113 (3.88%) Onboarding
4 75 (2.57%) Management Information System
5 48 (1.65%) Data Centre
6 40 (1.37%) Replication
7 32 (1.10%) CCTV
8 26 (0.89%) Video Conferencing
9 24 (0.82%) Enterprise Storage
10 23 (0.79%) EPoS
11 22 (0.75%) Fat Client
11 22 (0.75%) Thin Client
12 20 (0.69%) iPad
12 20 (0.69%) Smartphone
13 13 (0.45%) Educational Technology
14 12 (0.41%) Client/Server
14 12 (0.41%) Social Media
15 11 (0.38%) Public Cloud
16 10 (0.34%) iPhone
16 10 (0.34%) Life Science
Operating Systems
1 1,376 (47.19%) Windows
2 590 (20.23%) Windows Server
3 420 (14.40%) Windows 10
4 233 (7.99%) Linux
5 110 (3.77%) Windows Server 2016
6 109 (3.74%) Android
7 105 (3.60%) Apple iOS
8 94 (3.22%) Mac OS
9 93 (3.19%) Windows Server 2019
10 67 (2.30%) Windows Server 2012
11 53 (1.82%) Windows 7
12 24 (0.82%) Windows Server 2008
13 22 (0.75%) Windows 8
14 16 (0.55%) Mac OS X
15 15 (0.51%) Unix
16 9 (0.31%) Red Hat Enterprise Linux
17 7 (0.24%) CentOS
18 5 (0.17%) Debian
18 5 (0.17%) Ubuntu
18 5 (0.17%) Windows Server 2003
Processes & Methodologies
1 720 (24.69%) Customer Service
2 648 (22.22%) Problem-Solving
3 409 (14.03%) ITIL
4 157 (5.38%) Cybersecurity
5 139 (4.77%) Service Delivery
6 134 (4.60%) Asset Management
7 114 (3.91%) Computer Science
8 113 (3.88%) Service Management
8 113 (3.88%) Time Management
9 110 (3.77%) Mentoring
10 98 (3.36%) ITSM
11 96 (3.29%) Incident Management
12 85 (2.91%) Continuous Improvement
13 83 (2.85%) Agile
14 82 (2.81%) Infrastructure Engineering
15 80 (2.74%) Change Management
15 80 (2.74%) Network Management
16 76 (2.61%) Project Delivery
17 75 (2.57%) Mathematics
18 73 (2.50%) IT Asset Management
Programming Languages
1 151 (5.18%) SQL
2 71 (2.43%) PowerShell
3 16 (0.55%) PHP
4 11 (0.38%) Java
5 7 (0.24%) Python
6 5 (0.17%) C#
6 5 (0.17%) VB
7 4 (0.14%) Bash
7 4 (0.14%) JavaScript
8 3 (0.10%) VBA
9 1 (0.034%) C
9 1 (0.034%) COBOL
9 1 (0.034%) Perl
9 1 (0.034%) T-SQL
9 1 (0.034%) VBScript
Qualifications
1 259 (8.88%) Degree
2 216 (7.41%) Microsoft Certification
3 114 (3.91%) CCNA
3 114 (3.91%) Cisco Certification
4 105 (3.60%) MCP
4 105 (3.60%) MCSE
5 88 (3.02%) Computer Science Degree
5 88 (3.02%) DBS Check
6 69 (2.37%) CCNP
7 68 (2.33%) A+ Certification
8 67 (2.30%) LPIC
9 48 (1.65%) Security Cleared
10 38 (1.30%) Network+ Certification
11 30 (1.03%) SC Cleared
12 28 (0.96%) Azure Certification
13 19 (0.65%) ITIL Foundation Certificate
14 18 (0.62%) ITIL Certification
14 18 (0.62%) MCSA
15 15 (0.51%) MCITP
16 12 (0.41%) DV Cleared
Quality Assurance & Compliance
1 165 (5.66%) SLA
2 47 (1.61%) GDPR
3 29 (0.99%) QA
4 26 (0.89%) Cyber Essentials
5 24 (0.82%) ISO/IEC 27001
6 7 (0.24%) Accessibility
6 7 (0.24%) Cyber Essentials PLUS
7 5 (0.17%) PCI DSS
8 4 (0.14%) Sarbanes-Oxley
9 3 (0.10%) ISO 9001
9 3 (0.10%) NIST
10 2 (0.069%) PMO
11 1 (0.034%) ISO 14001
11 1 (0.034%) ISO/IEC 20000
System Software
1 947 (32.48%) Active Directory
2 227 (7.78%) Hyper-V
3 206 (7.06%) VMware Infrastructure
4 43 (1.47%) Virtual Desktop
5 34 (1.17%) VMware ESXi
6 26 (0.89%) Virtual Machines
7 18 (0.62%) vSphere
8 17 (0.58%) Docker
9 6 (0.21%) Virtual Servers
10 4 (0.14%) Citrix Hypervisor
10 4 (0.14%) Terminal Services
11 3 (0.10%) Firmware
11 3 (0.10%) pfSense
12 2 (0.069%) BitLocker
12 2 (0.069%) VMware Server
12 2 (0.069%) VMware Workstation
13 1 (0.034%) NFS
13 1 (0.034%) Terminal Server
13 1 (0.034%) XenApp
Systems Management
1 192 (6.58%) Microsoft Intune
2 85 (2.91%) SCCM
3 14 (0.48%) ServiceCenter
4 13 (0.45%) Cisco CUCM
4 13 (0.45%) Kubernetes
5 12 (0.41%) Jamf Pro
6 11 (0.38%) Autotask
6 11 (0.38%) WSUS
7 8 (0.27%) FortiGate
8 7 (0.24%) Ansible
9 6 (0.21%) Opsgenie
10 5 (0.17%) Systems Management Server (SMS)
11 4 (0.14%) AirWatch
11 4 (0.14%) WhatsUp Gold
12 3 (0.10%) Backup Exec
12 3 (0.10%) NetCrunch
12 3 (0.10%) PaperCut
13 2 (0.069%) Grafana
13 2 (0.069%) Microsoft Data Protection Manager
13 2 (0.069%) SCDPM
Vendors
1 1,321 (45.30%) Microsoft
2 305 (10.46%) VMware
3 201 (6.89%) Cisco
4 131 (4.49%) Apple
5 111 (3.81%) Citrix
6 97 (3.33%) Veeam
7 85 (2.91%) Google
8 58 (1.99%) Sophos
9 47 (1.61%) HP
10 42 (1.44%) Meraki
11 30 (1.03%) Draytek
12 26 (0.89%) Dell
13 25 (0.86%) Aruba
13 25 (0.86%) ConnectWise
14 24 (0.82%) Barracuda Networks
15 23 (0.79%) Sage
16 22 (0.75%) Palo Alto
17 18 (0.62%) Fortinet
17 18 (0.62%) Ubiquiti
18 17 (0.58%) ServiceNow