IT Support Engineer Jobs in the North of England

IT Support Engineer
England > North of England

The median IT Support Engineer salary in the North of England is £28,500 per year according to job vacancies posted during the 6 months to 20 May 2024.

The first table below provides salary benchmarking and summary statistics including a comparison to same period in the previous 2 years.

6 months to
20 May 2024
Same period 2023 Same period 2022
Rank 193 265 328
Rank change year-on-year +72 +63 -48
Permanent jobs requiring an IT Support Engineer 207 163 134
As % of all permanent jobs advertised in the North of England 1.17% 0.97% 0.73%
As % of the Job Titles category 1.23% 1.08% 0.76%
Number of salaries quoted 191 49 126
10th Percentile £22,489 £20,850 £20,250
25th Percentile £24,250 £26,250 £24,000
Median annual salary (50th Percentile) £28,500 £30,000 £28,250
Median % change year-on-year -5.00% +6.19% -5.83%
75th Percentile £33,750 £36,250 £35,000
90th Percentile £35,000 £39,000 £43,750
England median annual salary £30,000 £32,500 £31,500
% change year-on-year -7.69% +3.17% +5.00%

All Permanent IT Job Vacancies
North of England

The following table is for comparison with the above and includes summary statistics for all permanent IT job vacancies advertised in the North of England. Most job vacancies include a discernible job title that can be normalized. As such, the figures in the second row provide an indication of the number of permanent jobs in our overall sample.

Permanent vacancies in the North of England with a recognized job title 16,792 15,127 17,618
% of permanent jobs with a recognized job title 94.98% 89.57% 96.22%
Number of salaries quoted 12,971 8,097 11,000
10th Percentile £27,000 £30,500 £27,750
25th Percentile £36,250 £39,750 £37,500
Median annual salary (50th Percentile) £50,000 £53,500 £50,000
Median % change year-on-year -6.54% +7.00% +5.26%
75th Percentile £65,000 £69,000 £65,000
90th Percentile £78,750 £81,250 £80,000
England median annual salary £53,000 £60,800 £60,000
% change year-on-year -12.83% +1.33% +9.09%

IT Support Engineer
Job Vacancy Trend in the North of England

Job postings that featured IT Support Engineer in the job title as a proportion of all IT jobs advertised in the North of England.

Job vacancy trend for IT Support Engineer in the North of England

IT Support Engineer
Salary Trend in the North of England

3-month moving average salary quoted in jobs citing IT Support Engineer in the North of England.

Salary trend for IT Support Engineer in the North of England

IT Support Engineer
Salary Histogram in the North of England

Salary distribution for jobs citing IT Support Engineer in the North of England over the 6 months to 20 May 2024.

Salary histogram for IT Support Engineer in the North of England

IT Support Engineer
Job Locations in the North of England

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing IT Support Engineer within the North of England region over the 6 months to 20 May 2024. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Past 6 Months
Median Salary
% Change
on Same Period
Last Year
Live
Jobs
North West +33 100 £26,000 -22.96% 20
Yorkshire +59 68 £30,000 +9.09% 18
North East +30 39 £32,500 -3.34% 4
IT Support Engineer
England

IT Support Engineer Skill Set
Top 30 Co-occurring Skills and Capabilities in the North of England

For the 6 months to 20 May 2024, IT Support Engineer job roles required the following skills and capabilities in order of popularity. The figures indicate the absolute number co-occurrences and as a proportion of all permanent job ads across the North of England region featuring IT Support Engineer in the job title.

1 120 (57.97%) Active Directory
2 107 (51.69%) Windows
3 103 (49.76%) Microsoft
4 95 (45.89%) Microsoft 365
5 87 (42.03%) Social Skills
6 72 (34.78%) Azure
7 50 (24.15%) ITIL
8 47 (22.71%) Windows Server
9 45 (21.74%) Problem-Solving
10 42 (20.29%) Hyper-V
11 40 (19.32%) Organisational Skills
12 37 (17.87%) Driving Licence
13 34 (16.43%) SQL Server
14 33 (15.94%) Windows 10
15 32 (15.46%) SAN
15 32 (15.46%) VMware
16 31 (14.98%) Customer Service
17 28 (13.53%) Firewall
18 27 (13.04%) Microsoft Certification
18 27 (13.04%) Microsoft Office
19 26 (12.56%) Incident Management
19 26 (12.56%) Enterprise Storage
20 25 (12.08%) VoIP
21 23 (11.11%) Microsoft Intune
22 22 (10.63%) Desktop Virtualisation
23 21 (10.14%) Azure Certification
23 21 (10.14%) SQL
24 20 (9.66%) Finance
25 19 (9.18%) Analytical Skills
26 18 (8.70%) Retail

IT Support Engineer Skill Set
Co-occurring Skills and Capabilities in the North of England by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same employment type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 18 (8.70%) Microsoft Exchange
2 17 (8.21%) SharePoint
3 2 (0.97%) Blackberry Enterprise Server
4 1 (0.48%) Site Server
4 1 (0.48%) WordPress
Applications
1 27 (13.04%) Microsoft Office
2 2 (0.97%) Microsoft Excel
3 1 (0.48%) Spreadsheet
Cloud Services
1 95 (45.89%) Microsoft 365
2 72 (34.78%) Azure
3 13 (6.28%) Entra ID
4 8 (3.86%) OneDrive
5 7 (3.38%) AWS
5 7 (3.38%) Google Workspace
6 4 (1.93%) Cloud Computing
7 2 (0.97%) Amazon EC2
Communications & Networking
1 32 (15.46%) SAN
2 28 (13.53%) Firewall
3 25 (12.08%) VoIP
4 15 (7.25%) Wi-Fi
5 13 (6.28%) DNS
6 12 (5.80%) Wireless
7 9 (4.35%) VLAN
8 6 (2.90%) DHCP
8 6 (2.90%) Internet
8 6 (2.90%) VPN
9 5 (2.42%) NAS
9 5 (2.42%) Remote Desktop
9 5 (2.42%) TCP/IP
10 4 (1.93%) Multicast
10 4 (1.93%) Unicast
11 3 (1.45%) Network Security
12 2 (0.97%) LAN
12 2 (0.97%) WAN
13 1 (0.48%) Unified Communications
Database & Business Intelligence
1 34 (16.43%) SQL Server
2 14 (6.76%) Amazon RDS
3 4 (1.93%) DB2
General
1 87 (42.03%) Social Skills
2 40 (19.32%) Organisational Skills
3 20 (9.66%) Finance
4 19 (9.18%) Analytical Skills
5 18 (8.70%) Retail
6 9 (4.35%) Manufacturing
7 6 (2.90%) Telecoms
8 5 (2.42%) Advertising
9 4 (1.93%) Marketing
10 3 (1.45%) Documentation Skills
10 3 (1.45%) Public Sector
11 2 (0.97%) Electronics
11 2 (0.97%) Inclusion and Diversity
11 2 (0.97%) Military
Libraries, Frameworks & Software Standards
1 1 (0.48%) EDI
Miscellaneous
1 37 (17.87%) Driving Licence
2 26 (12.56%) Enterprise Storage
3 11 (5.31%) Fat Client
3 11 (5.31%) Thin Client
4 10 (4.83%) EPoS
5 6 (2.90%) Client/Server
5 6 (2.90%) Data Centre
6 5 (2.42%) Replication
7 4 (1.93%) Self-Motivation
8 3 (1.45%) Wiki
9 2 (0.97%) CCTV
9 2 (0.97%) Team-Oriented Environment
10 1 (0.48%) Management Information System
10 1 (0.48%) New Media
10 1 (0.48%) Video Conferencing
Operating Systems
1 107 (51.69%) Windows
2 47 (22.71%) Windows Server
3 33 (15.94%) Windows 10
4 14 (6.76%) Linux
5 11 (5.31%) Windows Server 2016
5 11 (5.31%) Windows Server 2019
6 9 (4.35%) Mac OS
7 6 (2.90%) Windows Server 2012
8 4 (1.93%) Debian
9 3 (1.45%) Apple iOS
9 3 (1.45%) CentOS
9 3 (1.45%) Red Hat Enterprise Linux
10 2 (0.97%) Android
10 2 (0.97%) Ubuntu
10 2 (0.97%) Unix
10 2 (0.97%) VMS
10 2 (0.97%) Windows 7
11 1 (0.48%) Windows Server 2008
Processes & Methodologies
1 50 (24.15%) ITIL
2 45 (21.74%) Problem-Solving
3 31 (14.98%) Customer Service
4 26 (12.56%) Incident Management
5 22 (10.63%) Desktop Virtualisation
6 13 (6.28%) Agile
6 13 (6.28%) Asset Management
6 13 (6.28%) Continuous Improvement
7 12 (5.80%) Service Delivery
8 11 (5.31%) Change Management
8 11 (5.31%) CRM
8 11 (5.31%) Project Planning
9 10 (4.83%) Project Management
10 8 (3.86%) Coaching
11 7 (3.38%) Disaster Recovery
11 7 (3.38%) Software Testing
11 7 (3.38%) Storage Management
12 6 (2.90%) Kalman Filter
13 5 (2.42%) Infrastructure Management
13 5 (2.42%) Service Management
Programming Languages
1 21 (10.14%) SQL
2 6 (2.90%) PHP
3 3 (1.45%) PowerShell
Qualifications
1 27 (13.04%) Microsoft Certification
2 21 (10.14%) Azure Certification
3 17 (8.21%) DBS Check
4 4 (1.93%) Degree
5 2 (0.97%) ITIL Certification
5 2 (0.97%) Security Cleared
6 1 (0.48%) CCNA
6 1 (0.48%) Cisco Certification
6 1 (0.48%) Computer Science Degree
6 1 (0.48%) ITIL Foundation Certificate
6 1 (0.48%) MCP
Quality Assurance & Compliance
1 8 (3.86%) SLA
2 1 (0.48%) GDPR
2 1 (0.48%) ISO/IEC 27001
System Software
1 120 (57.97%) Active Directory
2 42 (20.29%) Hyper-V
3 15 (7.25%) VMware Infrastructure
4 8 (3.86%) VMware ESXi
5 5 (2.42%) vSphere
6 1 (0.48%) Terminal Server
6 1 (0.48%) Virtual Desktop
Systems Management
1 23 (11.11%) Microsoft Intune
2 13 (6.28%) SCCM
3 3 (1.45%) Jamf Pro
4 2 (0.97%) Grafana
4 2 (0.97%) Prometheus
4 2 (0.97%) vCenter Server
5 1 (0.48%) Autotask
Vendors
1 103 (49.76%) Microsoft
2 32 (15.46%) VMware
3 15 (7.25%) Sophos
4 11 (5.31%) Apple
4 11 (5.31%) Cisco
5 8 (3.86%) ESET
6 7 (3.38%) Google
7 5 (2.42%) Veeam
8 4 (1.93%) Citrix
8 4 (1.93%) Dell
8 4 (1.93%) IBM
9 3 (1.45%) CheckPoint
9 3 (1.45%) ConnectWise
9 3 (1.45%) Datto
9 3 (1.45%) Draytek
9 3 (1.45%) HP
9 3 (1.45%) Red Hat
9 3 (1.45%) SAP
9 3 (1.45%) Ubiquiti
10 2 (0.97%) CA