IT Support Engineer Jobs in the Midlands

IT Support Engineer
England > Midlands

The median IT Support Engineer salary in the Midlands is £29,500 per year, according to job vacancies posted during the 6 months leading to 12 June 2024.

The table below provides salary benchmarking and summary statistics, comparing them to the same period in the previous two years.

6 months to
12 Jun 2024
Same period 2023 Same period 2022
Rank 131 223 288
Rank change year-on-year +92 +65 -71
Permanent jobs requiring an IT Support Engineer 251 84 80
As % of all permanent jobs advertised in the Midlands 1.79% 0.99% 0.69%
As % of the Job Titles category 1.90% 1.10% 0.73%
Number of salaries quoted 150 72 79
10th Percentile £23,000 £23,688 £22,500
25th Percentile £25,500 £25,750 £23,250
Median annual salary (50th Percentile) £29,500 £27,500 £27,500
Median % change year-on-year +7.27% - -5.17%
75th Percentile £34,688 £33,750 £33,750
90th Percentile £40,375 £39,525 £47,500
England median annual salary £30,000 £32,500 £31,500
% change year-on-year -7.69% +3.17% +5.00%

All Permanent IT Job Vacancies
Midlands

For comparison with the information above, the following table provides summary statistics for all permanent IT job vacancies in the Midlands. Most job vacancies include a discernible job title that can be normalized. As such, the figures in the second row provide an indication of the number of permanent jobs in our overall sample.

Permanent vacancies in the Midlands with a recognized job title 13,212 7,602 10,970
% of permanent jobs with a recognized job title 94.08% 89.51% 94.90%
Number of salaries quoted 9,398 4,488 7,088
10th Percentile £26,250 £28,750 £27,750
25th Percentile £34,834 £37,500 £37,371
Median annual salary (50th Percentile) £47,500 £52,500 £50,000
Median % change year-on-year -9.52% +5.00% +9.89%
75th Percentile £60,741 £67,200 £63,750
90th Percentile £75,000 £77,500 £77,500
England median annual salary £52,500 £60,713 £60,000
% change year-on-year -13.53% +1.19% +9.09%

IT Support Engineer
Job Vacancy Trend in the Midlands

Job postings that featured IT Support Engineer in the job title as a proportion of all IT jobs advertised in the Midlands.

Job vacancy trend for IT Support Engineer in the Midlands

IT Support Engineer
Salary Trend in the Midlands

3-month moving average salary quoted in jobs citing IT Support Engineer in the Midlands.

Salary trend for IT Support Engineer in the Midlands

IT Support Engineer
Salary Histogram in the Midlands

Salary distribution for jobs citing IT Support Engineer in the Midlands over the 6 months to 12 June 2024.

Salary histogram for IT Support Engineer in the Midlands

IT Support Engineer
Job Locations in the Midlands

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing IT Support Engineer within the Midlands region over the 6 months to 12 June 2024. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Past 6 Months
Median Salary
% Change
on Same Period
Last Year
Live
Jobs
West Midlands +89 159 £28,500 +3.64% 14
East Midlands +18 88 £30,000 +9.09% 15
IT Support Engineer
England

IT Support Engineer Skill Set
Top 30 Co-occurring Skills and Capabilities in the Midlands

For the 6 months to 12 June 2024, IT Support Engineer job roles required the following skills and capabilities in order of popularity. The figures indicate the absolute number co-occurrences and as a proportion of all permanent job ads across the Midlands region featuring IT Support Engineer in the job title.

1 182 (72.51%) Windows
2 146 (58.17%) Microsoft
3 102 (40.64%) Active Directory
3 102 (40.64%) ITIL
3 102 (40.64%) Problem-Solving
4 99 (39.44%) Microsoft 365
5 86 (34.26%) Cisco
6 80 (31.87%) Microsoft Certification
6 80 (31.87%) Driving Licence
7 76 (30.28%) Windows Server
8 74 (29.48%) Asset Management
9 72 (28.69%) Linux
10 70 (27.89%) Onboarding
11 68 (27.09%) MCSE
12 65 (25.90%) MCP
12 65 (25.90%) CCNP
12 65 (25.90%) CCNA
12 65 (25.90%) WLAN
12 65 (25.90%) Cisco Certification
12 65 (25.90%) Internet
12 65 (25.90%) LPIC
12 65 (25.90%) Degree
12 65 (25.90%) Computer Science
12 65 (25.90%) Network Security
12 65 (25.90%) Computer Science Degree
12 65 (25.90%) Network Management
12 65 (25.90%) Mentoring
12 65 (25.90%) IT Asset Management
13 64 (25.50%) Azure
14 46 (18.33%) Entra ID

IT Support Engineer Skill Set
Co-occurring Skills and Capabilities in the Midlands by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same employment type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 25 (9.96%) Microsoft Exchange
2 22 (8.76%) SharePoint
3 2 (0.80%) Exchange Server 2010
Applications
1 19 (7.57%) Microsoft Office
Cloud Services
1 99 (39.44%) Microsoft 365
2 64 (25.50%) Azure
3 46 (18.33%) Entra ID
4 10 (3.98%) AWS
5 2 (0.80%) Amazon S3
5 2 (0.80%) ClickUp
5 2 (0.80%) Google Workspace
5 2 (0.80%) Microsoft Purview
5 2 (0.80%) Mimecast
5 2 (0.80%) OneDrive
5 2 (0.80%) OpenDNS
Communications & Networking
1 65 (25.90%) Internet
1 65 (25.90%) Network Security
1 65 (25.90%) WLAN
2 30 (11.95%) DHCP
2 30 (11.95%) DNS
3 26 (10.36%) Firewall
4 18 (7.17%) VoIP
5 17 (6.77%) TCP/IP
6 13 (5.18%) Wi-Fi
7 9 (3.59%) SAN
8 8 (3.19%) Wireless
9 7 (2.79%) PBX
10 6 (2.39%) LAN
10 6 (2.39%) WAN
11 5 (1.99%) Broadband
12 4 (1.59%) VLAN
13 2 (0.80%) Cisco IOS
13 2 (0.80%) iSCSI
13 2 (0.80%) RIP
13 2 (0.80%) VPN
Database & Business Intelligence
1 9 (3.59%) Amazon RDS
2 4 (1.59%) SQL Server
General
1 37 (14.74%) Social Skills
2 21 (8.37%) Telecoms
3 13 (5.18%) Law
4 8 (3.19%) Finance
5 6 (2.39%) Manufacturing
6 4 (1.59%) Legal
7 3 (1.20%) Inclusion and Diversity
8 2 (0.80%) Games
9 1 (0.40%) Analytical Skills
9 1 (0.40%) Marketing
Libraries, Frameworks & Software Standards
1 2 (0.80%) LAMP
1 2 (0.80%) V-Ray
Miscellaneous
1 80 (31.87%) Driving Licence
2 70 (27.89%) Onboarding
3 16 (6.37%) Self-Motivation
4 11 (4.38%) Fat Client
4 11 (4.38%) Thin Client
5 10 (3.98%) Replication
6 6 (2.39%) Data Centre
7 2 (0.80%) PKI
8 1 (0.40%) CCTV
Operating Systems
1 182 (72.51%) Windows
2 76 (30.28%) Windows Server
3 72 (28.69%) Linux
4 21 (8.37%) Windows 10
5 17 (6.77%) Windows Server 2012
6 9 (3.59%) Mac OS
7 7 (2.79%) Windows Server 2016
8 6 (2.39%) Windows Server 2019
9 3 (1.20%) CentOS
10 1 (0.40%) Windows 7
10 1 (0.40%) Windows 8
Processes & Methodologies
1 102 (40.64%) ITIL
1 102 (40.64%) Problem-Solving
2 74 (29.48%) Asset Management
3 65 (25.90%) Computer Science
3 65 (25.90%) IT Asset Management
3 65 (25.90%) Mentoring
3 65 (25.90%) Network Management
4 28 (11.16%) Customer Service
5 19 (7.57%) Cybersecurity
6 17 (6.77%) Infrastructure Engineering
7 15 (5.98%) Agile
8 13 (5.18%) Continuous Improvement
9 11 (4.38%) Break/Fix
9 11 (4.38%) Change Management
9 11 (4.38%) Project Planning
9 11 (4.38%) Service Delivery
10 9 (3.59%) Proactive Monitoring
11 7 (2.79%) Customer Requirements
11 7 (2.79%) Disaster Recovery
11 7 (2.79%) High Availability
Programming Languages
1 5 (1.99%) PowerShell
2 3 (1.20%) SQL
3 1 (0.40%) Perl
3 1 (0.40%) Python
Qualifications
1 80 (31.87%) Microsoft Certification
2 68 (27.09%) MCSE
3 65 (25.90%) CCNA
3 65 (25.90%) CCNP
3 65 (25.90%) Cisco Certification
3 65 (25.90%) Computer Science Degree
3 65 (25.90%) Degree
3 65 (25.90%) LPIC
3 65 (25.90%) MCP
4 11 (4.38%) DBS Check
5 5 (1.99%) A+ Certification
5 5 (1.99%) Network+ Certification
Quality Assurance & Compliance
1 17 (6.77%) SLA
2 10 (3.98%) Cyber Essentials
3 2 (0.80%) ISO/IEC 27001
4 1 (0.40%) GDPR
4 1 (0.40%) PCI DSS
System Software
1 102 (40.64%) Active Directory
2 32 (12.75%) Hyper-V
3 31 (12.35%) VMware Infrastructure
4 12 (4.78%) VMware ESXi
5 8 (3.19%) Virtual Machines
6 2 (0.80%) Citrix Hypervisor
6 2 (0.80%) Docker
6 2 (0.80%) pfSense
6 2 (0.80%) Terminal Services
6 2 (0.80%) Virtual Servers
6 2 (0.80%) VMware Workstation
Systems Management
1 40 (15.94%) Microsoft Intune
2 23 (9.16%) SCCM
3 2 (0.80%) Backup Exec
Vendors
1 146 (58.17%) Microsoft
2 86 (34.26%) Cisco
3 38 (15.14%) VMware
4 18 (7.17%) Veeam
5 12 (4.78%) Citrix
6 11 (4.38%) HP
7 7 (2.79%) Nimble Storage
8 6 (2.39%) Acronis
8 6 (2.39%) Meraki
9 5 (1.99%) ConnectWise
9 5 (1.99%) Mitel
9 5 (1.99%) Zerto
10 4 (1.59%) Aruba
10 4 (1.59%) WatchGuard
11 3 (1.20%) Dell
11 3 (1.20%) ServiceNow
12 2 (0.80%) Apple
12 2 (0.80%) Remedy
12 2 (0.80%) Sophos
12 2 (0.80%) Veritas