ICT Support Jobs in the Midlands

ICT Support
England > Midlands

The median ICT Support salary in the Midlands is £24,696 per year, according to job vacancies posted during the 6 months leading to 11 June 2024.

The table below provides salary benchmarking and summary statistics, comparing them to the same period in the previous two years.

6 months to
11 Jun 2024
Same period 2023 Same period 2022
Rank 321 306 354
Rank change year-on-year -15 +48 -52
Permanent jobs requiring an ICT Support 16 7 7
As % of all permanent jobs advertised in the Midlands 0.11% 0.082% 0.061%
As % of the Job Titles category 0.12% 0.092% 0.064%
Number of salaries quoted 16 7 7
10th Percentile - £23,019 £24,364
25th Percentile - £24,273 -
Median annual salary (50th Percentile) £24,696 £40,500 £25,000
Median % change year-on-year -39.02% +62.00% +34.05%
75th Percentile £27,868 £53,923 £25,044
90th Percentile £40,883 - £33,053
England median annual salary £26,000 £36,000 £29,000
% change year-on-year -27.78% +24.14% +55.50%

All Permanent IT Job Vacancies
Midlands

For comparison with the information above, the following table provides summary statistics for all permanent IT job vacancies in the Midlands. Most job vacancies include a discernible job title that can be normalized. As such, the figures in the second row provide an indication of the number of permanent jobs in our overall sample.

Permanent vacancies in the Midlands with a recognized job title 13,136 7,600 10,922
% of permanent jobs with a recognized job title 94.06% 89.52% 94.89%
Number of salaries quoted 9,366 4,493 7,086
10th Percentile £26,250 £28,750 £27,750
25th Percentile £34,834 £37,500 £37,400
Median annual salary (50th Percentile) £47,500 £52,500 £50,000
Median % change year-on-year -9.52% +5.00% +9.89%
75th Percentile £60,741 £67,000 £63,750
90th Percentile £75,000 £77,500 £77,500
England median annual salary £52,500 £60,331 £60,000
% change year-on-year -12.98% +0.55% +9.09%

ICT Support
Job Vacancy Trend in the Midlands

Job postings that featured ICT Support in the job title as a proportion of all IT jobs advertised in the Midlands.

Job vacancy trend for ICT Support in the Midlands

ICT Support
Salary Trend in the Midlands

3-month moving average salary quoted in jobs citing ICT Support in the Midlands.

Salary trend for ICT Support in the Midlands

ICT Support
Salary Histogram in the Midlands

Salary distribution for jobs citing ICT Support in the Midlands over the 6 months to 11 June 2024.

Salary histogram for ICT Support in the Midlands

ICT Support
Job Locations in the Midlands

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing ICT Support within the Midlands region over the 6 months to 11 June 2024. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Past 6 Months
Median Salary
% Change
on Same Period
Last Year
Live
Jobs
West Midlands -2 14 £24,696 +2.62% 4
East Midlands -38 2 £34,836 -33.99% 1
ICT Support
England

ICT Support Skill Set
Top 30 Co-occurring Skills and Capabilities in the Midlands

For the 6 months to 11 June 2024, ICT Support job roles required the following skills and capabilities in order of popularity. The figures indicate the absolute number co-occurrences and as a proportion of all permanent job ads across the Midlands region featuring ICT Support in the job title.

1 13 (81.25%) Microsoft
2 11 (68.75%) SharePoint
2 11 (68.75%) Microsoft Exchange
2 11 (68.75%) Windows
2 11 (68.75%) Driving Licence
2 11 (68.75%) Inclusion and Diversity
3 10 (62.50%) Social Skills
3 10 (62.50%) Problem-Solving
4 9 (56.25%) Housing Management
4 9 (56.25%) Windows 10
4 9 (56.25%) DBS Check
4 9 (56.25%) Degree
4 9 (56.25%) Windows 7
4 9 (56.25%) Network Monitoring
4 9 (56.25%) CRM
4 9 (56.25%) SQL
4 9 (56.25%) Microsoft Office
4 9 (56.25%) LAN
4 9 (56.25%) VoIP
4 9 (56.25%) WAN
4 9 (56.25%) TCP/IP
5 4 (25.00%) Service Delivery
5 4 (25.00%) Microsoft 365
6 2 (12.50%) Hyper-V
6 2 (12.50%) Network Security
6 2 (12.50%) Quality Management
6 2 (12.50%) Change Control
6 2 (12.50%) Azure
6 2 (12.50%) Mobile Device Management
6 2 (12.50%) Cybersecurity

ICT Support Skill Set
Co-occurring Skills and Capabilities in the Midlands by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same employment type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 11 (68.75%) Microsoft Exchange
1 11 (68.75%) SharePoint
Applications
1 9 (56.25%) Microsoft Office
Cloud Services
1 4 (25.00%) Microsoft 365
2 2 (12.50%) Azure
2 2 (12.50%) Entra ID
Communications & Networking
1 9 (56.25%) LAN
1 9 (56.25%) TCP/IP
1 9 (56.25%) VoIP
1 9 (56.25%) WAN
2 2 (12.50%) Network Security
3 1 (6.25%) Broadband
General
1 11 (68.75%) Inclusion and Diversity
2 10 (62.50%) Social Skills
3 2 (12.50%) Finance
3 2 (12.50%) Fire and Rescue
3 2 (12.50%) Legal
3 2 (12.50%) Local Government
3 2 (12.50%) Public Sector
Miscellaneous
1 11 (68.75%) Driving Licence
Operating Systems
1 11 (68.75%) Windows
2 9 (56.25%) Windows 10
2 9 (56.25%) Windows 7
3 2 (12.50%) Windows Server
Processes & Methodologies
1 10 (62.50%) Problem-Solving
2 9 (56.25%) CRM
2 9 (56.25%) Housing Management
2 9 (56.25%) Network Monitoring
3 4 (25.00%) Service Delivery
4 2 (12.50%) Change Control
4 2 (12.50%) Cybersecurity
4 2 (12.50%) ITIL
4 2 (12.50%) Mobile Device Management
4 2 (12.50%) Project Management
4 2 (12.50%) Quality Management
4 2 (12.50%) Remote Monitoring and Management
4 2 (12.50%) Security Monitoring
4 2 (12.50%) Supplier Management
5 1 (6.25%) Customer Service
5 1 (6.25%) Mathematics
Programming Languages
1 9 (56.25%) SQL
Qualifications
1 9 (56.25%) DBS Check
1 9 (56.25%) Degree
Quality Assurance & Compliance
1 2 (12.50%) SLA
2 1 (6.25%) QA
System Software
1 2 (12.50%) Active Directory
1 2 (12.50%) Hyper-V
Vendors
1 13 (81.25%) Microsoft
2 2 (12.50%) VMware