3rd Line Support Specialist Jobs in England

Third Line Support Specialist
UK > England

The median Third Line Support Specialist salary in England is £40,000 per year, according to job vacancies posted during the 6 months leading to 12 June 2024.

The table below provides salary benchmarking and summary statistics, comparing them to the same period in the previous two years.

6 months to
12 Jun 2024
Same period 2023 Same period 2022
Rank 837 889 1173
Rank change year-on-year +52 +284 -259
Permanent jobs requiring a 3rd Line Support Specialist 26 5 13
As % of all permanent jobs advertised in England 0.027% 0.006% 0.009%
As % of the Job Titles category 0.029% 0.007% 0.009%
Number of salaries quoted 24 5 13
10th Percentile - - £28,100
25th Percentile £36,250 £37,500 £37,500
Median annual salary (50th Percentile) £40,000 £45,000 £40,000
Median % change year-on-year -11.11% +12.50% -20.00%
75th Percentile £43,906 £48,750 £44,000
90th Percentile £48,750 £51,150 £48,750
UK median annual salary £40,000 £45,000 £40,000
% change year-on-year -11.11% +12.50% +17.65%

All Permanent IT Job Vacancies
England

For comparison with the information above, the following table provides summary statistics for all permanent IT job vacancies in England. Most job vacancies include a discernible job title that can be normalized. As such, the figures in the second row provide an indication of the number of permanent jobs in our overall sample.

Permanent vacancies in England with a recognized job title 90,431 74,847 138,483
% of permanent jobs with a recognized job title 94.61% 91.19% 95.86%
Number of salaries quoted 65,915 49,353 75,297
10th Percentile £28,500 £32,500 £32,500
25th Percentile £38,500 £45,000 £43,000
Median annual salary (50th Percentile) £52,500 £60,713 £60,000
Median % change year-on-year -13.53% +1.19% +9.09%
75th Percentile £70,000 £81,250 £80,000
90th Percentile £90,000 £100,000 £97,500
UK median annual salary £52,500 £60,000 £60,000
% change year-on-year -12.50% - +9.09%

3rd Line Support Specialist
Job Vacancy Trend in England

Job postings that featured 3rd Line Support Specialist in the job title as a proportion of all IT jobs advertised in England.

Job vacancy trend for 3rd Line Support Specialist in England

3rd Line Support Specialist
Salary Trend in England

3-month moving average salary quoted in jobs citing 3rd Line Support Specialist in England.

Salary trend for 3rd Line Support Specialist in England

3rd Line Support Specialist
Salary Histogram in England

Salary distribution for jobs citing 3rd Line Support Specialist in England over the 6 months to 12 June 2024.

Salary histogram for 3rd Line Support Specialist in England

3rd Line Support Specialist
Job Locations in England

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing 3rd Line Support Specialist within the England region over the 6 months to 12 June 2024. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Past 6 Months
Median Salary
% Change
on Same Period
Last Year
Live
Jobs
London +100 7 £40,000 -17.53%
South East -23 7 £37,500 -6.25%
South West - 6 £40,000 -
North of England - 4 £42,500 -
West Midlands -9 2 £41,250 -8.33%
Midlands -36 2 £41,250 -8.33%
North West - 2 £37,500 -
Yorkshire - 2 £47,500 -
3rd Line Support Specialist
UK

3rd Line Support Specialist Skill Set
Top 30 Co-occurring Skills and Capabilities in England

For the 6 months to 12 June 2024, 3rd Line Support Specialist job roles required the following skills and capabilities in order of popularity. The figures indicate the absolute number co-occurrences and as a proportion of all permanent job ads across the England region featuring 3rd Line Support Specialist in the job title.

1 14 (53.85%) Windows
2 10 (38.46%) Azure
2 10 (38.46%) Microsoft 365
3 8 (30.77%) Windows Server
3 8 (30.77%) SharePoint
3 8 (30.77%) Active Directory
4 7 (26.92%) Firewall
4 7 (26.92%) DHCP
4 7 (26.92%) DNS
4 7 (26.92%) Problem-Solving
5 6 (23.08%) Microsoft
6 5 (19.23%) FTP
6 5 (19.23%) ITIL
6 5 (19.23%) VPN
6 5 (19.23%) Client/Server
6 5 (19.23%) LAN
6 5 (19.23%) WAN
6 5 (19.23%) Hyper-V
6 5 (19.23%) Veeam
6 5 (19.23%) Social Skills
7 4 (15.38%) Datto
7 4 (15.38%) VMware
8 3 (11.54%) SQL Server
8 3 (11.54%) Cisco
8 3 (11.54%) Microsoft Intune
8 3 (11.54%) Analytical Skills
8 3 (11.54%) Degree
9 2 (7.69%) PCI DSS
9 2 (7.69%) Google Workspace
9 2 (7.69%) SaaS

3rd Line Support Specialist Skill Set
Co-occurring Skills and Capabilities in England by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same employment type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 8 (30.77%) SharePoint
Cloud Services
1 10 (38.46%) Azure
1 10 (38.46%) Microsoft 365
2 2 (7.69%) AWS
2 2 (7.69%) Google Workspace
2 2 (7.69%) Power Platform
2 2 (7.69%) SaaS
3 1 (3.85%) Entra ID
3 1 (3.85%) Nutanix
Communications & Networking
1 7 (26.92%) DHCP
1 7 (26.92%) DNS
1 7 (26.92%) Firewall
2 5 (19.23%) FTP
2 5 (19.23%) LAN
2 5 (19.23%) VPN
2 5 (19.23%) WAN
3 2 (7.69%) TCP/IP
3 2 (7.69%) Wi-Fi
Database & Business Intelligence
1 3 (11.54%) SQL Server
2 2 (7.69%) Power BI
General
1 5 (19.23%) Social Skills
2 3 (11.54%) Analytical Skills
3 2 (7.69%) Inclusion and Diversity
4 1 (3.85%) Banking
4 1 (3.85%) Finance
Libraries, Frameworks & Software Standards
1 1 (3.85%) SAML
Miscellaneous
1 5 (19.23%) Client/Server
2 2 (7.69%) Management Information System
2 2 (7.69%) Self-Motivation
Operating Systems
1 14 (53.85%) Windows
2 8 (30.77%) Windows Server
3 1 (3.85%) Windows 10
Processes & Methodologies
1 7 (26.92%) Problem-Solving
2 5 (19.23%) ITIL
3 2 (7.69%) Business Intelligence
3 2 (7.69%) Commercial Awareness
3 2 (7.69%) CRM
3 2 (7.69%) Customer Service
3 2 (7.69%) Cybersecurity
3 2 (7.69%) Incident Response
3 2 (7.69%) Infrastructure Engineering
3 2 (7.69%) Mentoring
3 2 (7.69%) Performance Tuning
3 2 (7.69%) Remote Monitoring and Management
3 2 (7.69%) Service Management
3 2 (7.69%) Technical Leadership
4 1 (3.85%) Change Management
4 1 (3.85%) Converged Infrastructure
4 1 (3.85%) Server Virtualisation
Programming Languages
1 1 (3.85%) SQL
Qualifications
1 3 (11.54%) Degree
2 2 (7.69%) DBS Check
2 2 (7.69%) Microsoft Certification
Quality Assurance & Compliance
1 2 (7.69%) GDPR
1 2 (7.69%) PCI DSS
2 1 (3.85%) SLA
System Software
1 8 (30.77%) Active Directory
2 5 (19.23%) Hyper-V
3 1 (3.85%) VMware Infrastructure
Systems Management
1 3 (11.54%) Microsoft Intune
2 2 (7.69%) Autotask
Vendors
1 6 (23.08%) Microsoft
2 5 (19.23%) Veeam
3 4 (15.38%) Datto
3 4 (15.38%) VMware
4 3 (11.54%) Cisco
5 1 (3.85%) Citrix