ITSM Jobs in Bristol

IT Service Management (ITSM)
South West > Bristol

The table below provides summary statistics for permanent job vacancies advertised in Bristol requiring ITSM skills. It includes a benchmarking guide to the annual salaries offered in vacancies that cited ITSM over the 6 months leading up to 13 June 2024, comparing them to the same period in the previous two years.

6 months to
13 Jun 2024
Same period 2023 Same period 2022
Rank 130 123 151
Rank change year-on-year -7 +28 +16
Permanent jobs citing ITSM 37 34 53
As % of all permanent jobs advertised in Bristol 1.05% 1.38% 1.52%
As % of the Processes & Methodologies category 1.24% 1.45% 1.56%
Number of salaries quoted 25 23 34
10th Percentile £30,000 £27,000 -
25th Percentile £40,000 £29,250 £21,750
Median annual salary (50th Percentile) £42,500 £60,000 £29,250
Median % change year-on-year -29.17% +105.13% -16.81%
75th Percentile £56,000 £68,750 £43,750
90th Percentile £62,200 - £52,500
South West median annual salary £42,500 £39,289 £30,000
% change year-on-year +8.17% +30.96% -23.91%

All Process and Methodology Skills
Bristol

ITSM falls under the Processes and Methodologies category. For comparison with the information above, the following table provides summary statistics for all permanent job vacancies requiring process or methodology skills in Bristol.

Permanent vacancies with a requirement for process or methodology skills 2,977 2,348 3,397
As % of all permanent jobs advertised in Bristol 84.12% 95.52% 97.22%
Number of salaries quoted 2,186 1,409 2,137
10th Percentile £32,000 £34,723 £32,000
25th Percentile £42,500 £43,162 £41,250
Median annual salary (50th Percentile) £57,500 £59,191 £55,000
Median % change year-on-year -2.86% +7.62% +15.79%
75th Percentile £71,250 £72,500 £75,000
90th Percentile £87,500 £86,250 £86,250
South West median annual salary £51,500 £53,519 £50,000
% change year-on-year -3.77% +7.04% +8.70%

ITSM
Job Vacancy Trend in Bristol

Job postings citing ITSM as a proportion of all IT jobs advertised in Bristol.

Job vacancy trend for ITSM in Bristol

ITSM
Salary Trend in Bristol

3-month moving average salary quoted in jobs citing ITSM in Bristol.

Salary trend for ITSM in Bristol

ITSM
Salary Histogram in Bristol

Salary distribution for jobs citing ITSM in Bristol over the 6 months to 13 June 2024.

Salary histogram for ITSM in Bristol

ITSM
Co-occurring Skills and Capabilities in Bristol by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same employment type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 4 (10.81%) Microsoft Exchange
2 3 (8.11%) Confluence
3 2 (5.41%) SAS
3 2 (5.41%) SharePoint
Applications
1 2 (5.41%) Microsoft Office
2 1 (2.70%) Microsoft Project
Business Applications
1 4 (10.81%) Remedy ITSM
2 1 (2.70%) Primavera
2 1 (2.70%) SAP Oil and Gas
Cloud Services
1 8 (21.62%) Azure
1 8 (21.62%) Entra ID
2 7 (18.92%) Microsoft 365
3 3 (8.11%) AWS
3 3 (8.11%) Dynamics 365
3 3 (8.11%) Microsoft Copilot
4 2 (5.41%) GCP
4 2 (5.41%) IaaS
4 2 (5.41%) OCI
4 2 (5.41%) OneDrive
4 2 (5.41%) SaaS
Communications & Networking
1 2 (5.41%) Remote Desktop
1 2 (5.41%) Wireless
Database & Business Intelligence
1 1 (2.70%) Data Warehouse
Development Applications
1 4 (10.81%) JIRA
General
1 9 (24.32%) Social Skills
2 5 (13.51%) Inclusion and Diversity
3 3 (8.11%) Presentation Skills
3 3 (8.11%) Public Sector
4 2 (5.41%) Finance
4 2 (5.41%) Legal
4 2 (5.41%) Publishing
4 2 (5.41%) Tech for Good
5 1 (2.70%) Aerospace
5 1 (2.70%) Analytical Skills
5 1 (2.70%) Law
5 1 (2.70%) Marketing
5 1 (2.70%) Organisational Skills
5 1 (2.70%) Telecoms
Job Titles
1 8 (21.62%) Analyst
1 8 (21.62%) Architect
2 5 (13.51%) IT Manager
2 5 (13.51%) Product Manager
2 5 (13.51%) Support Analyst
3 3 (8.11%) Active Directory Analyst
3 3 (8.11%) Active Directory Support
3 3 (8.11%) Active Directory Support Analyst
3 3 (8.11%) Business Manager
3 3 (8.11%) Business Systems Manager
3 3 (8.11%) Desktop Support
3 3 (8.11%) ITSM Architect
3 3 (8.11%) Lead
3 3 (8.11%) Service Architect
3 3 (8.11%) ServiceNow Architect
3 3 (8.11%) Systems Manager
4 2 (5.41%) 2nd Line Desktop Support
4 2 (5.41%) 2nd Line Desktop Support Analyst
4 2 (5.41%) IT Analyst
4 2 (5.41%) ServiceNow Developer
Libraries, Frameworks & Software Standards
1 3 (8.11%) Web Services
2 2 (5.41%) AngularJS
2 2 (5.41%) CSS
2 2 (5.41%) HTML
2 2 (5.41%) Twitter Bootstrap
3 1 (2.70%) EDI
3 1 (2.70%) Middleware
3 1 (2.70%) Oracle Fusion
3 1 (2.70%) XML
Miscellaneous
1 2 (5.41%) CMDB
1 2 (5.41%) Legacy Systems
1 2 (5.41%) Management Information System
1 2 (5.41%) Self-Motivation
2 1 (2.70%) Robotics
2 1 (2.70%) Smartphone
Operating Systems
1 9 (24.32%) Windows
2 4 (10.81%) Apple iOS
3 2 (5.41%) Windows Server
3 2 (5.41%) Windows Server 2012
Processes & Methodologies
1 18 (48.65%) ITIL
2 17 (45.95%) Service Management
3 16 (43.24%) User Experience
4 12 (32.43%) Service Delivery
5 10 (27.03%) Artificial Intelligence
5 10 (27.03%) Continuous Improvement
6 8 (21.62%) Actionable Insight
6 8 (21.62%) Customer Service
6 8 (21.62%) Digital Strategy
6 8 (21.62%) Project Delivery
6 8 (21.62%) Robotic Process Automation
7 7 (18.92%) Agile
7 7 (18.92%) Project Management
7 7 (18.92%) TOGAF
8 6 (16.22%) Asset Management
9 5 (13.51%) Change Management
9 5 (13.51%) People Management
9 5 (13.51%) Technology Strategy
9 5 (13.51%) Ticket Management
10 4 (10.81%) Cybersecurity
Qualifications
1 11 (29.73%) Security Cleared
2 9 (24.32%) SC Cleared
3 8 (21.62%) Degree
4 3 (8.11%) APMG
4 3 (8.11%) PMI Certification
4 3 (8.11%) PMP
5 2 (5.41%) CompTIA Security+
5 2 (5.41%) DBS Check
5 2 (5.41%) ITIL Certification
5 2 (5.41%) MCITP
5 2 (5.41%) MCP
5 2 (5.41%) Microsoft Certification
6 1 (2.70%) BPSS Clearance
6 1 (2.70%) Computer Science Degree
6 1 (2.70%) DV Cleared
6 1 (2.70%) PRINCE2 Practitioner
Quality Assurance & Compliance
1 4 (10.81%) ISO/IEC 27001
2 3 (8.11%) COBIT
3 2 (5.41%) Cyber Essentials
System Software
1 10 (27.03%) Active Directory
2 2 (5.41%) XenApp
2 2 (5.41%) XenDesktop
Systems Management
1 7 (18.92%) Microsoft Intune
1 7 (18.92%) SCCM
2 3 (8.11%) OpenView
3 2 (5.41%) CASB
Vendors
1 12 (32.43%) ServiceNow
2 9 (24.32%) Microsoft
3 6 (16.22%) Salesforce
4 4 (10.81%) BMC
4 4 (10.81%) Remedy
5 3 (8.11%) HP
5 3 (8.11%) Oracle
6 2 (5.41%) Citrix
6 2 (5.41%) SAP
7 1 (2.70%) IBM
7 1 (2.70%) IBM Sterling
7 1 (2.70%) LogRhythm
7 1 (2.70%) Sage
7 1 (2.70%) Snow
7 1 (2.70%) SolarWinds
7 1 (2.70%) Splunk