Ticket Management Contracts in Scotland

Ticket Management
UK > Scotland

The following table provides summary statistics for contract job vacancies advertised in Scotland with a requirement for Ticket Management skills. Included is a benchmarking guide to the contractor rates offered in vacancies that have cited Ticket Management over the 6 months to 1 June 2024 with a comparison to the same period in the previous 2 years.

6 months to
1 Jun 2024
Same period 2023 Same period 2022
Rank 124 154 169
Rank change year-on-year +30 +15 -
Contract jobs citing Ticket Management 2 9 3
As % of all contract jobs advertised in Scotland 0.093% 0.34% 0.088%
As % of the Processes & Methodologies category 0.11% 0.36% 0.094%
Number of daily rates quoted 1 9 3
10th Percentile - - £535
25th Percentile £163 - £550
Median daily rate (50th Percentile) £175 £160 £650
Median % change year-on-year +9.38% -75.38% -
75th Percentile £188 - £725
90th Percentile - £201 -
UK median daily rate £213 £275 £400
% change year-on-year -22.73% -31.25% -4.48%
Number of hourly rates quoted 1 0 0
Median hourly rate £24.18 - -
UK median hourly rate £13.84 £20.64 £16.50
% change year-on-year -32.95% +25.09% +26.92%

All Process and Methodology Skills
Scotland

Ticket Management is in the Processes and Methodologies category. The following table is for comparison with the above and provides summary statistics for all contract job vacancies advertised in Scotland with a requirement for process or methodology skills.

Contract vacancies with a requirement for process or methodology skills 1,869 2,473 3,179
As % of all contract IT jobs advertised in Scotland 87.21% 92.38% 93.42%
Number of daily rates quoted 1,156 1,727 2,243
10th Percentile £219 £250 £250
25th Percentile £363 £401 £400
Median daily rate (50th Percentile) £463 £475 £475
Median % change year-on-year -2.63% - +11.76%
75th Percentile £566 £550 £550
90th Percentile £638 £638 £625
UK median daily rate £525 £550 £538
% change year-on-year -4.55% +2.33% +7.50%
Number of hourly rates quoted 94 54 52
10th Percentile £12.30 £10.63 £15.09
25th Percentile £15.24 £11.25 £17.67
Median hourly rate £19.50 £14.50 £37.43
Median % change year-on-year +34.48% -61.26% -6.43%
75th Percentile £40.94 £35.00 £48.75
90th Percentile £60.75 £66.09 £55.98
UK median hourly rate £36.50 £36.25 £25.68
% change year-on-year +0.69% +41.16% +9.74%

Ticket Management
Job Vacancy Trend in Scotland

Job postings citing Ticket Management as a proportion of all IT jobs advertised in Scotland.

Job vacancy trend for Ticket Management in Scotland

Ticket Management
Contractor Daily Rate Trend in Scotland

3-month moving average daily rate quoted in jobs citing Ticket Management in Scotland.

Daily rate trend for Ticket Management in Scotland

Ticket Management
Contractor Hourly Rate Trend in Scotland

3-month moving average hourly rates quoted in jobs citing Ticket Management in Scotland.

Hourly rate trend for Ticket Management in Scotland

Ticket Management
Contract Job Locations in Scotland

The table below looks at the demand and provides a guide to the median contractor rates quoted in IT jobs citing Ticket Management within the Scotland region over the 6 months to 1 June 2024. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Contract
IT Job Ads
Median
Daily Rate
Past 6 Months
Median Daily Rate
% Change
on Same Period
Last Year
Live
Jobs
Edinburgh +21 1 - - 4
Glasgow - 1 £175 -
Ticket Management
UK

Ticket Management
Co-occurring Skills and Capabilities in Scotland by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same employment type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 1 (50.00%) Microsoft Exchange
1 1 (50.00%) SharePoint
Applications
1 1 (50.00%) Microsoft Office
Cloud Services
1 2 (100.00%) Microsoft 365
2 1 (50.00%) Azure
2 1 (50.00%) Entra ID
2 1 (50.00%) OneDrive
General
1 1 (50.00%) Finance
1 1 (50.00%) Social Skills
Job Titles
1 1 (50.00%) Analyst
1 1 (50.00%) IT Engineer
1 1 (50.00%) Support Analyst
1 1 (50.00%) Technical Analyst
1 1 (50.00%) Technical Support
1 1 (50.00%) Technical Support Analyst
Miscellaneous
1 1 (50.00%) iPad
Operating Systems
1 2 (100.00%) Windows
1 2 (100.00%) Windows 10
2 1 (50.00%) Android
2 1 (50.00%) Apple iOS
2 1 (50.00%) Windows Server
Processes & Methodologies
1 2 (100.00%) Problem-Solving
2 1 (50.00%) Mobile Device Management
2 1 (50.00%) Multi-Factor Authentication
System Software
1 2 (100.00%) Active Directory
Systems Management
1 1 (50.00%) Microsoft Intune
Vendors
1 2 (100.00%) Microsoft
2 1 (50.00%) HP
2 1 (50.00%) ServiceNow