The table below provides summary statistics for contract job vacancies advertised in Dudley requiring Customer Service skills. It includes a benchmarking guide to the contractor rates offered in vacancies that cited Customer Service over the 6 months leading up to 12 June 2024, comparing them to the same period in the previous two years.
Customer Service falls under the Processes and Methodologies category. For comparison with the information above, the following table provides summary statistics for all contract job vacancies requiring process or methodology skills in Dudley.
Contract vacancies with a requirement for process or methodology skills
2
5
2
As % of all contract IT jobs advertised in Dudley
100.00%
83.33%
66.67%
Number of daily rates quoted
2
5
2
10th Percentile
£317
£157
£376
25th Percentile
£333
£180
£407
Median daily rate (50th Percentile)
£369
£210
£468
Median % change year-on-year
+75.60%
-55.08%
-
75th Percentile
£408
£388
£532
90th Percentile
£426
£455
£565
West Midlands median daily rate
£500
£520
£495
% change year-on-year
-3.85%
+5.00%
+16.53%
Customer Service Job Vacancy Trend in Dudley
Job postings citing Customer Service as a proportion of all IT jobs advertised in Dudley.
Customer Service Contractor Daily Rate Trend in Dudley
3-month moving average daily rate quoted in jobs citing Customer Service in Dudley.
Customer Service Contractor Hourly Rate Trend in Dudley
3-month moving average hourly rates quoted in jobs citing Customer Service in Dudley.
Customer Service Top 26 Co-occurring Skills and Capabilities in Dudley
For the 6 months to 12 June 2024, contractor job vacancies citing Customer Service also mentioned the following skills and capabilities in order of popularity.
The figures indicate the absolute number co-occurrences and as a proportion of all contract job ads across the Dudley region with a requirement for Customer Service.
Customer Service Co-occurring Skills and Capabilities in Dudley by Category
The follow tables expand on the table above by listing co-occurrences grouped by category.
The same employment type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories: