About the Role: We are looking for an enthusiastic customer service-focused individual with some previous experience working within the ICT sector, preferably in VoIP/SIP and IP networks. You will be responsible for taking inbound calls from customers who require technical assistance and immediately triage their calls to … diagnose and repair services where applicable Responsible for always giving a first-class service Job Experience Required: Have a telecoms/ICT background with VoIP experience Proven/practical knowledge of VoIP and SIP Knowledge of SIP messaging, call flows and analysis of packet captures Good working knowledge of IP … Support, IT Support Technician, Infrastructure Engineer, 2nd Line Infrastructure Engineer, 2nd Line Support Engineer, Technical Support Technician, IT Systems Engineer, IT, Engineer, Telecoms Engineer, VOIP Engineer, VOIP Support, VOIP Customer Service Engineer, Telecoms Support, Telecoms Customer Service may also be considered for this role. more »
prioritization including QoS and VLANS Proficient in the operation and management of routers and switches (qualified to CCNA or equivalent) In-depth expertise in VoIP protocols (SIP, RTP, TFTP and related Protocols) and delivery and support of voice applications using these technologies Knowledge of IP based technologies, with an understanding more »
Mover/Leaver handling with ServiceNow Software provisioning (SCCM) Client hardware (desktop, laptop, tablet, barcode scanner) & Peripherals (printer, scanner, copier, fax) - installation, maintenance & provisioning- VoIP Network support (LAN) and monitoring of WAN and server Mobile devices (Android & IOS) Introduction & training Asset & Licence Management Team member of projects Local contact for more »
Stockport, Greater Manchester, North West, United Kingdom
Chroma Recruitment Ltd
to ensure a positive, productive and enjoyable environment Youll be working with: Microsoft 365 Intune VMware & Hyper-V AzureAD (Entra) Exchange Active Directory Veeam VoIP NAS & SAN Firewall management Day to day youll be: Delivering outstanding customer service through understanding the users needs. Providing technical support for a range of more »
thousands. As Senior Network Engineer, you will assume responsibility for the management of reasonably complex Local and Wide Area Networks, WiFi, VPN's and VoIP Telephony for the business. You'll be part of a highly capable IT team of circa 20 supporting (in a hands-on capacity), complex IT more »
etc. Experience working either on a Helpdesk or for a Managed Service Provider (MSP)/IT Support Business. Experience with Linux Experience with Mac VOIP Experience The Benefits; A salary of up to £30k DOE 28 days holiday (inclusive of bank holidays) Your birthday off Pension contributions A great work more »
as user management, software installations, and system updates. Troubleshoot network connectivity issues, including LAN, WAN, and VPN configurations. Support and maintain phone systems, including VoIP setups and traditional PBX systems. Document and escalate complex technical issues to senior engineers or third-party vendors when necessary. Proactively identify opportunities for system … and Active Directory management. Solid understanding of networking principles, including TCP/IP, DNS, DHCP, and VPN technologies. Familiarity with phone systems, such as VoIP and PBX setups would be advantageous Excellent communication and customer service skills, with the ability to explain technical concepts to non-technical users. Proven problem more »
Employment Type: Permanent
Salary: £30000 - £35000/annum Formal Training & Career Progression
Leeds, West Yorkshire, Yorkshire, United Kingdom Hybrid / WFH Options
MECS Communications Ltd
IP Network Project Engineer Location:- Hybrid working and Leeds area Salary:- £45-50k + Bens Environment:- Cisco, CCNP, SD-Wan, MPLS, Firewalls, Meraki, VOIP, F5, Wi-Fi, Implementation, Troubleshooting, 2nd/3rd Support, Customer Facing, Datacentre, LLD, Escalations. An experienced IP Network Project Engineer is required to join an more »
Thorough knowledge of OSPF, BGP, Vlans, STP, HSRP, vPC, 802.1q, etc. Good working knowledge of line protocols, including ISDN/PRI, DID/DNIS, VoIP, SIP, 1DM, Analog, 1.38, DS1/DS3, Metro Over Ethernet, MPLS and Broadband. Experience with Cisco CUCM/Unity/PureCloud Bridge Services/Cisco more »
languages e.g. C#.Net or Java. Windows desktop or Windows Server application development knowledge. Python or Perl. Web application development experience. Experience with Video and VOIPover Ethernet. Benefits Working in a close knit, collaborative and supportive environment Professional personal development including funding for training courses Training will be provided Funding more »
South West England, Southampton, Hampshire, United Kingdom
Deerfoot IT Resources Limited
used non-Apple software such as Adobe Creative Cloud, Microsoft Office, Dropbox, OneDrive. Experience installing and troubleshooting common office peripherals like printers, scanners and VoIP handsets. Confidence in configuring and troubleshooting email platforms including email deliverability and fixing email client issues. A solid fundamental understanding of IP networking concepts, including more »
or Dell -SAAS solutions such as O365, MS BI, AI -UC based solutions around Co-location, MPLS Networking, VPN, IP HOSTING, Fixed Lines, Hosted VoIP -Cyber Security endpoint solutions such as SentinelOne, Crowdstrike, Kaspersky or Sophos (or other related solutions). -Anti-virus solutions -Backup and recovery solutions i.e. Veeam more »
London, England, United Kingdom Hybrid / WFH Options
Sereno IT Support
Directory, and experience with Microsoft Azure • Knowledge of Office 365; experience supporting Outlook, OneDrive, SharePoint & Teams • Desirable: Knowledge of Google Gsuite, Box, Dropbox and VoIP systems • Must be eligible to work in the UK • Must live in London or have easy/multiple commutable links into the city. 4. Who more »
Cheadle, Greater Manchester, Staffordshire, United Kingdom Hybrid / WFH Options
Jobwise Ltd
and ensure that the key business systems and applications are kept running at all times. Install, image and configure laptops, desktops, mobile devices, printers, VoIP phones and network equipment. Assist with ICT projects as and when required. Act as a point of contact for contractors and external suppliers; clearly communicate more »
Norfolk, England, United Kingdom Hybrid / WFH Options
Revoco
undertake are: Conducting a large On Prem to Cloud migration onto O365 (Azure) Moving onto Azure AD Moving onto SD WAN (Next generation Networks) VOIP upgrade/implementation MFA Enhancements to security and anti-virus/spam The successful applicant will have experience in the below; 3+ years as 3rd more »
they progress to a conclusion Required Experience: Windows Desktop & Server operating systems Cloud Services (control panels, Office 365) Desktop support diagnosing problems Networking, broadband, VoIP Mobile Device Support Monitoring Backup platforms Remote or Virtual Desktop solutions (Citrix, DaaS, AVD) GCSE Maths and English (or equivalent) - C or above GCSE Science more »
Technical skills and experience: Microsoft Windows Server 2012-2022, Hyper-V - domain management Microsoft Windows 10, Microsoft Office 2016-2021 Enterprise networking including Wireless & VOIP (configuration, security and maintenance) Web & Email filtering, Security solutions, Printer management User and Application management, device imaging and deployment Office 365, Google Workspace, Mobile devices more »
Technical skills and experience: Microsoft Windows Server 2012-2022, Hyper-V - domain management Microsoft Windows 10, Microsoft Office 2016-2021 Enterprise networking including Wireless & VOIP (configuration, security and maintenance) Web & Email filtering, Security solutions, Printer management User and Application management, device imaging and deployment Office 365, Google Workspace, Mobile devices more »
Bolton, Greater Manchester, North West, United Kingdom Hybrid / WFH Options
Be Technology
skills + Requirements: ** Proficient in Windows based issues and can solve independently ** Good General IT Knowledge ** VMware + Hyper-V experience ** Previous experience with VOIP ** Strong support and configuration of Microsoft 365 ** Installation and configuration of Laptops and PCs ** Good experience of supporting Microsoft Servers ** Installation and Configuration of Routers more »
Wotton-Under-Edge, Gloucestershire, South West, United Kingdom
Flat Fee Recruiter
mentality Relevant technical skills: Microsoft Windows Server 2012-2022, Hyper-V - domain management Microsoft Windows 10, Microsoft Office 2016-2021 Enterprise networking including Wireless & VOIP (configuration, security and maintenance) Web & Email filtering, Security solutions, Printer management User and Application management, device imaging and deployment Office 365, Google Workspace, Mobile devices more »
IT Technical Engineering or related roles, with a solid understanding of IT tools and concepts. Demonstrated expertise in Azure AD, EndPoint Manager, Teams, SharePoint, VoIP, Firewall, Antivirus, Backup and DR Provision, LAN/WAN Management, and iOS. Relevant Further or Higher Education qualification in IT. Ability to work full-time more »
The role of a Technical Architect (VoIP & Cloud Communications) to join a Global Network Operations & Engineering team. To navigate complex technological landscapes and devise solutions. Be responsible for the implementation & configuration of projects leading a team of VoIP engineers. A variety of project activities from design, deployment and remediation as … revolutionise the way businesses operate, and they maintain a strong market presence through their robust and scalable technological offerings. Description A successful Technical Architect (VoIP & Cloud Communications) will be: Developing and implementing high-level technology strategies that align with business objectives. Providing expert guidance to the technology team and stakeholders … Strong knowledge of SIP, SDP, RTP & SRTP Deep knowledge of Linux systems, networking and tools Understanding of standard audio codecs and troubleshooting media sessions VoIP systems built on Kamailio Scaling cloud communications systems & infrastructure Experience designing, troubleshooting and configuring VoIP systems Demonstrated expertise in VoIP engineering and administration Robust troubleshooting more »
and thrive under pressure *Experienced at leading network infrastructure and automation initiatives *Working knowledge of BNG, CGNAT, DDoS and Network Security, and experience in VoIP/SIP services *Experience of working in a Carrier/ISP/MNO environment is strongly preferred but not essential for candidates from an Enterprise more »
Cardiff, Wales, United Kingdom Hybrid / WFH Options
RedRock Resourcing
Key Skills: Experience working on the design, implementation, and support of the following technologies at enterprise level: Cisco Security, Cisco/Avaya Wired/VOIP, Cisco/Aerohive wireless, Cisco Prime/DNA/ISE/SDA. Experience streamlining processes Communicating highly technical concepts to both technical and non-technical more »
Developed Vetting clearance. * Comprehensive knowledge and experience of on premise and cloud unified communication technology architecture disciplines: o Fixed voice telecommunications (PBX, carrier class VoIP/IPT and SIP) o Video conferencing o Enterprise mobility (4-5G, EMM, MDM) o PaaS, SaaS Unified and telecommunications solutions * Comprehensive knowledge and more »