Our client is looking for a Technical CustomerService Advisor, to join their Internal Service team, working from their offices in the Sevenoaks. The role will involve liaising over the telephone with customers and providing them with technical support and quotations for our client's range of … products. The Technical Customer Advisor, would be responsible for taking calls from customers and talking through the issue, assisting where possible and giving technical advice. Then should the issue not be able to be rectified over the phone, the advisor would then be responsible for liaising with an engineer … to fix the fault. The Advisor would also be responsible for logging ongoing jobs and ensuring these are completed. The Technical Customer Advisor, must have experience within a similar role, but this doesn't have to be within the plumbing and heating sector, as training will be provided for more »
CUSTOMERSERVICE ADVISOR ( EMAIL AND IN BOUND CALLS) B2B HOMEWARE STOCKPORT - HYBRID ROLE 3/2 £25K GREAT BENEFITS Our client a highly successful B2B homeware company are looking to recruit an experienced E-commerce CustomerService Advisor (B2B ) experience and must have worked in a … high volume call centre and have excellent English language skills and high standard customerservice skills, with experience in either Freshdesk, Zendesk, Kapture, SAP & Shopify. · Handling consumer complaint, queries and requests received via call & email only. · Capable of managing 100 calls on a day-to-day basis · Align more »
Job & Department Summary Delivery of the Support service is the first point of contact for customers regarding our products and is a critical component in ensuring our customers have a positive experience at all times. The Support Team provides technical assistance for any issues that arise with our software. … to use the software. Delivering in a fast-paced environment and performing tasks alone or as a part of a team ensuring a positive customer experience at all times Each member of the team is an ambassador for the company, and we strive to offer the highest levels of … customerservice at all times. Essential Functions To review details of the support ticket that a customer has logged in the our online support portal. Triage the ticket to ensure the customer has provided all necessary information in order to understand the nature of the problem more »
Super-Mare, Gloucester, Stonehouse £24,000 - £28,000 + Progression + Specialist Industry Training + 30 Days Holiday + Bonus Are you from a CustomerService or Account Management background looking to join a fast growing company that will invest in you with specialist training, facilitate the progression … go-to expert within your specialist industry. Established for over 40 years, this leading distributer of specialist electrical products has continued to expand their customer base to now supply products on a world-wide scale, in one of the most demanding industries globally. In this role you will be … will be being the point of for their clients, helping with orders, technical support and account management. The company offer fantastic training, so any CustomerService or Account Management backgrounds are encouraged to apply. This is a brilliant opportunity for an individual looking to launch a career within more »
Super-Mare, Gloucester, Stonehouse £24,000 - £28,000 + Progression + Specialist Industry Training + 30 Days Holiday + Bonus Are you from a CustomerService or Account Management background looking to join a fast growing company that will invest in you with specialist training, facilitate the progression … go-to expert within your specialist industry. Established for over 40 years, this leading distributer of specialist electrical products has continued to expand their customer base to now supply products on a world-wide scale, in one of the most demanding industries globally. In this role you will be … will be being the point of for their clients, helping with orders, technical support and account management. The company offer fantastic training, so any CustomerService or Account Management backgrounds are encouraged to apply. This is a brilliant opportunity for an individual looking to launch a career within more »
s Fareham/Portsmouth based client are keen to recruit a Contract IT 1st Line Support Analyst to join their busy and thriving IT Service Desk team on an initial 2 Month contract. If you have excellent communication skills; previous IT support experience and love to provide a high … level of customerservice this could be the role for you! This 2 month contract role will be engagement via Umbrella company. As a member of the Contract IT 1st Line Support team you will be the primary point of contact for the UK retail stores running technology … and systems for processing store transactions at Point of Sale, internal CRM systems and other customer engaging digital experiences (Digital Signage, Social, Interactive Apps). For this reason, candidates for this role will have both previous IT Support experience and experience delivering excellent IT Customerservice inline more »
Cambridge, Milton, Cambridgeshire, United Kingdom Hybrid / WFH Options
Arcus Global
Service Desk Analyst £27,000 + Benefits, Hybrid: Cambridge/home based About Arcus Arcus is a fast growing and successful GovTech company. We are dynamic and forward thinking, with great ambition. At Arcus, you will have the chance to share your knowledge and make your presence felt. With … is to provide 1st line support to customers using our products as well as ensuring timely resolution of requests in line with a published Service Level Agreement (SLA). You will aim to maintain a high level of customer satisfaction upon receipt of incidents & raised tickets. You will … become an integral member of the Service Desk team keeping the CustomerService Manager updated on escalation of incidents where necessary and promote the Service Desk to provide customers with a one-stop service support solution. Key Responsibilities: Provide support to customers via ticket system more »
Cambridge, Cambridgeshire, East Anglia, United Kingdom Hybrid / WFH Options
Arcus Global
Service Desk Analyst £27,000 + Benefits, Hybrid: Cambridge/home based About Arcus Arcus is a fast growing and successful GovTech company. We are dynamic and forward thinking, with great ambition. At Arcus, you will have the chance to share your knowledge and make your presence felt. With … is to provide 1st line support to customers using our products as well as ensuring timely resolution of requests in line with a published Service Level Agreement (SLA). You will aim to maintain a high level of customer satisfaction upon receipt of incidents & raised tickets. You will … become an integral member of the Service Desk team keeping the CustomerService Manager updated on escalation of incidents where necessary and promote the Service Desk to provide customers with a one-stop service support solution. Key Responsibilities: Provide support to customers via ticket system more »
being defined as: • Ability to document network information. • Assist in the setup of networks and contribute ideas and suggestions. • Suggest activities (common incidents and service requests) that can be performed by the service desk • Create and curate relevant knowledge articles. • Pass accreditations as required by the senior network … client centric organisation, our priority is always providing excellent support to our clients, therefore you will be expected to act as a site/service desk engineer when not learning from and supporting our senior network engineer. This includes but not limited to: Providing 2nd line on site and … service desk technical support: • Attend customer and company sites as a minimum 2 days per week (you will be expected to be flexible in that there may be a requirement to change your deployment at short notice, but they endeavour, as much as possible, to minimise disruption to more »
Glasgow, Lanarkshire, Scotland, United Kingdom Hybrid / WFH Options
MTrec Commercial
for: MTrec Commercial are proudly supporting our new, market leading client, who, due to significant expansion are seeking to employ a motivated and attentive CustomerService Advisor who is fluent in Finnish , to start a new position now . The company are ideally situated just north of Newcastle … company also provides industry leading training and progression as well as the chance to work as part of a close-knit friendly team of customerservice professionals. The Role Youll Be Doing: Taking inbound customerservice calls. Handling a range of administration tasks. Delivering a great … customer experience for Finnish based customers both via email and on the telephone First contact resolution of customers and clients queries, requests, orders and complaints Provide support to the team. The role will be working Monday to Friday 7:45am 4:15pm with the occasional Saturday. The Person : Fluent more »
Role - CustomerService Advisor - Newcastle Role Type - Initial 6 month contract, followed by permanent employment. (To start asap) Location - Cobalt Business Park, Newcastle - NE27 0QJ (On-site daily) Salary/Pay - £12>£14 per hour ( subject to experience, 7.5 hours paid per day, 37.5 a week) Details of … Multinational Financial Cooperation where they manage their personal lending business. You will be providing support to customers, largely from inbound calls & enquiries. Required Skills: CustomerService Experience (Largely inbound calls) Excellent communication skills, written & verbal Experience resolving customer complaints would be beneficial Data entry & use of CRM … required The ideal candidate will have the experience in the below, as part of their skill-set: Sociable, helpful and eager to provide excellent customerservice to customers with a friendly & professional approach Able to work in a fast-paced environment, ensuring defined protocols are followed. A good more »
Glasgow, Lanarkshire, Scotland, United Kingdom Hybrid / WFH Options
MTrec Commercial
opportunity: MTrec Commercial are proudly supporting our new, market leading client, who, due to significant expansion are seeking to employ a motivated and attentive CustomerService Advisor who is fluent in Danish, to start a new position now . The company are ideally situated just north of Newcastle … company also provides industry leading training and progression as well as the chance to work as part of a close-knit friendly team of customerservice professionals. The job you will be doing: Taking inbound customerservice calls. Handling a range of administration tasks. Delivering a … great customer experience for Danish based customers both via email and on the telephone First contact resolution of customers and clients queries, requests, orders, and complaints Provide support to the team. The role will be working Monday to Friday, though in the future you may need to work more »
Glasgow, Lanarkshire, Scotland, United Kingdom Hybrid / WFH Options
MTrec Commercial
opportunity: MTrec Commercial are proudly supporting our new, market leading client, who, due to significant expansion are seeking to employ a motivated and attentive CustomerService Advisor who is fluent in Dutch, to start a new position now . The company are ideally situated just north of Newcastle … company also provides industry leading training and progression as well as the chance to work as part of a close-knit friendly team of customerservice professionals. The job you will be doing: Taking inbound customerservice calls. Handling a range of administration tasks. Delivering a … great customer experience for Dutch based customers both via email and on the telephone First contact resolution of customers and clients queries, requests, orders, and complaints Provide support to the team. The role will be working Monday to Friday, though in the future you may need to work more »
Chesterfield, Derbyshire, East Midlands, United Kingdom
Verto People
Service Coordinator/Engineering Coordinator/Service Administrator required to join a global leading Compressed Air Supplier. Service Coordinator/Engineering Coordinator/Service Administrator shall be responsible to plan and schedule the Service Engineers work, provide service support to the management team, liaise … with customers plus the engineering team. Full product training provided. The successful Service Coordinator/Engineering Coordinator/Service Administrator will ideally have experience working in a coordinator, scheduling, or similar customerservice role in engineering. This is a 6-months position that is covering maternity … leave. Package £25,000 Pro rata 30 37.5 Hours a week Pension Additional Benefits Onsite Parking 25 days holiday including Bank Holidays The Service Coordinator/Engineering Coordinator/Service Administrator role This is a 6-months position that is covering maternity leave. Coordinate the work, assignments, and more »
Sheffield, South Yorkshire, Yorkshire, United Kingdom
French Selection UK
FRENCH SELECTION UK Italian speaking Export CustomerService Coordinator Salary: up to £25,000 pa + benefits Location: Sheffield, South Yorkshire At a commutable distance from Sheffield, Swallownest, Barnsley, Worksop, Chesterfield, Dronfield, Barborough, Maltby, Rotherham, Hoyland, Doncaster, North Anston, Dinnington, Loxley, Clowne, South Yorkshire, North, A57, M1, A630 … The Role: - To deal with inquiries on a daily basis over the phone and email - To process orders in a timeous manner and ensure customer records are kept up to date - To collaborate positively with other departments within the business with any CustomerService queries - To deal … and order placement - To arrange collections, returns, and deliveries - To coordinate with warehouses for stock movements - To ensure customers receive a high standard of service - To promote the companys products and services The Candidate: - Fluent in Italian (written and verbal) - Previous experience in CustomerService or Export more »
South Central Ambulance Service NHS Foundation Trust
Job summary We're looking for call handlers to join our dynamic and patient focused team. Do you have: Exceptional customerservice or patient facing experience, high levels of compassion and empathy and an excellent ability for following processes? A professional attitude, with a calm and articulate telephone … within the public or private sector is desirable, although not essential as full training will be given. However, previous experience of working in a customerservice and target focused environment is essential to thrive within this role. Full time hours vary between 6:00 & 23:00, 7 days … and record incoming telephone calls requesting Patient Transport, in accordance with the set audit procedure, meeting agreed Key Performance Indicators (KPIs). To be customer focused and provide information in a polite and accurate manner. To handle all other incoming telephone calls to the Contact Centre as appropriate to more »
Swindon, Wiltshire, South West, United Kingdom Hybrid / WFH Options
Elite Recruitment Solutions Maidenhead
We are proud to be supporting this well know company based in Swindon, in finding a French Speaking CustomerService Advisor to join their team. Office based, Temporary to Permanent role. Immediate Start for the right candidate, £11.53 per hour, paid weekly. Full time position, Free Parking, full … 6pm alternating. The Role We have an excellent Temporary to Permanent opportunity for outstanding individuals to utilise their French and English skills in a customer contact centre, where you will be answering calls and responding to queries from French Speaking customers, supporting them with queries on their mobile phones … WORKING FROM THE OFFICES IN SWINDON AND UNABLE TO ACCOMODATE HYBRID OR REMOTE WORKING. Requirements We are looking for Fluent French speaking individuals with customerservice experience to help enhance our client's customer offering. For this role you need to be fluent in both French and more »
ROLE TITLE: Field Service Engineer - entry-level or experienced LOCATION: Northern Ireland (Tyrone/Fermanagh/Monaghan/Donegal) COMPANY OVERVIEW GLORY has a positive, friendly and customer focused culture. We are looking for a Field Service Engineer to join our growing business and Field Service … businesses in more than 100 countries optimise the handling, movement and management of cash. While we span the globe, we personally engage with each customer to address their unique challenges and goals — enhancing staff efficiency, reducing operating costs and enabling a more rewarding customer experience. We offer peace … putting cash to work, and helping customers enhance the value that their staff and facilities add to their business . ROLE PURPOSE The Field Service Engineer operates directly in the designated field territory and services/maintains company equipment while forging good business relationships with our customers. We have more »
Manchester, North West, United Kingdom Hybrid / WFH Options
Spectrum Brands UK Ltd
Join Our Team as a CustomerService & Logistics Team Leader! Are you ready to take the lead in shaping the future of consumer goods logistics? Spectrum Brands UK, home to iconic brands like Russell Hobbs and Remington, is seeking a dynamic individual to join our team as a … CustomerService & Logistics Team Leader in our Appliances division. At Spectrum Brands UK, we're not just about products; we're about innovation, excellence, and creating meaningful connections with our customers. As a leader in the industry, we serve a diverse clientele and pride ourselves on delivering top … quality products to households across the UK. The Role As the CustomerService & Logistics Team Leader, you'll play a pivotal role in ensuring seamless operations and exceeding customer expectations. Lead a team of 4 dedicated professionals, drive a culture of trust and collaboration, and unleash your more »
1A SPINNEY VIEW, ROUND SPINNEY, NORTHAMPTON, England
ON DEMAND PRINT SERVICES LTD
you will be, answering the telephone in a polite and efficient manner, raise job bags an all-associated paperwork, all whilst working towards your CustomerService level 3 Apprenticeship. Role With a reputation for exceptional quality and excellence, a multi-million-pound print & packaging company is now embarking … upon yet another exciting growth cycle. The consistent growth experienced each year is attributed to the company’s dynamic culture, customer focused ethos, diverse product offering and, of course, its passionate team of highly motivated staff. To keep pace with its continued growth through 2023 and beyond, the company … of all products to enable estimates to be completed at the best price Maintain a high standard of commercial awareness at all times ensuring customer focus, cost and profitability is at the forefront in all decisions Liaise with suppliers to gain accurate 3rd party supply costs and timescales Work more »
join our team and ensure the smooth operation of technology services across our campus. If you're a tech-savvy problem solver with excellent customerservice skills, we want to hear from you. About the Role : As the Local Technology Support Administrator, you will play a crucial role … in maintaining the technical customerservice experience on our campus. From managing helpdesk tickets to providing remote and deskside support for students and staff, your efforts will contribute to the seamless operation of technology services, enabling our community to make the most of the resources available to them. … buildings, assisting both students and staff with their technology needs Collaborate closely with the Regional Technology Supervisor to manage helpdesk tickets efficiently and meet service level agreements Manage staff account creation and retirement, ensuring accurate record-keeping and adherence to security protocols Procure and maintain accurate records of campus more »
CustomerService Apprenticeship Program (SCQF Level 6) Salary: £15,600 per annum Duration: 18 months (Fixed Term) Glasgow Not even digitally ground-breaking products sell themselves. At Dell Technologies, we seek to give every one of our customers and partners a high-level, white-glove experience. This begins … Sales team in Glasgow to do the best work of your career and make a profound social impact. What you’ll achieve As a CustomerService Apprentice within Sales , your time will be split between work experience & off the job training with the support of our dedicated training … a specific account set of Public Sector customers. You will build on your confidence to successfully own the brand of Dell Technologies, ensuring every customer interaction is tailored and outstanding. Working to achieve your set targets by developing & building positive relationships with customers through digital communication Using problem solving more »
Elevate your career with our client a leader in secure EMV payment and mobile acceptance solutions. They are seeking a CustomerService Technical Specialist to join their dynamic team, ensuring that their cutting-edge technology solutions are functioning optimally for clients and integrator partners. In this pivotal role … possess a proven track record in the payment, retail, or hospitality industry, with a focus on EMV, PCI, and Security. This role demands a customer-centric approach, paired with the ability to communicate complex technical concepts to developers and non-technical stakeholders alike. Responsibilities include acting as the primary … the ability to work under pressure and coordinate complex problem-solving efforts. Familiarity with the ITIL framework is advantageous. Key skills include strong proactive customerservice, excellent communication, the ability to work with diverse teams and customers, and a knack for innovative thinking to improve processes. Knowledge of more »
will also be required to help out on the installation side of the business so being strong, fit and healthy is a must. Our customer prides themselves on a high level of customerservice and standards both in store and out in the field. You will predominantly … with customers to ensure their needs are met and their questions are answered Maintaining accurate records of work performed and materials used Providing exceptional customerservice and building relationships with clients Adhering to all safety regulations and company policies Requirements: GCSE equivalent Knowledge of plumbing, electrical work, and … general maintenance Strong problem-solving skills and attention to detail Excellent communication and customerservice skills Ability to work independently and in a team environment Valid driver's license Ability to lift heavy equipment If you are a skilled Hot Tub Engineer with a passion for providing excellent more »
York, North Yorkshire, Yorkshire, United Kingdom Hybrid / WFH Options
Gear4Music
we're always innovating and improving. Your part in the performance We are currently looking to recruit full-time Advisers to join our multilingual customerservice division, based in York. This is a fantastic opportunity for an interesting career within the music products industry. We are currently looking … in an orchestra or being a part time DJ. You will be professional, friendly and reliable. You will be set up to provide brilliant customer service. This will include answering inbound calls (and a few emails) from customers and providing them with friendly and professional advice on a wide … a few emails) from customers Providing customers with friendly and professional advice on a wide range of musical instruments and related products Resolving challenging customer enquiries and escalating where appropriate Becoming a valued member of our specialist CustomerService team! Your Skills and Experience: What We're more »
Employment Type: Permanent, Part Time, Work From Home