Role: SecondLine Support Engineer Skills: Windows … Servers, Active Directory, Exchange, Office 365, AzureAD, VMWare and Hyper-V I have a client based near Dartford who is looking to hire a 2ndLine Support Engineer who has experience with Windows Servers, Active Directory, Exchange, Office 365, AzureAD, VMWare and HyperV on a … permanent basis. Our client is offering the successful 2ndLine Support Engineer a salary up to £35,000 based on experience. This role is onsite 5 days a week in the Dartford office and requires occasional travel to client sites in surrounding areas so a more »
Role: SecondLine Support Engineer Skills: Windows … Servers, Active Directory, Exchange, Office 365, AzureAD, VMWare and Hyper-V I have a client based near Orpington who is looking to hire a 2ndLine Support Engineer who has experience with Windows Servers, Active Directory, Exchange, Office 365, AzureAD, VMWare and HyperV on a … permanent basis. Our client is offering the successful 2ndLine Support Engineer a salary of up to £35,000 based on experience. This role is onsite 5 days a week in the office and requires occasional travel to client sites in surrounding areas so a more »
fantastic opportunity has arisen to join a successful business who offer IT solutions to a range of SME and Blue Chip clients. As the 2ndLine Support Engineer you will be joining a warm friendly team in a vibrant office environment, you will be providing … the ICT Technician you will act as a first point of call for technical problems raised with the Customer Support Manager. Provide first-line support to customer queries and requests for help via telephone. As the ICT Technician you will route calls to members of the technical team … technical support and teach users how to utilize computers correctly. Candidate Requirements A proven experience working as an IT Engineer, IT Support, 2ndLineEngineer, ICT Support, IT Technician, Helpdesk or similar role is essential Strong knowledge & experience of Windows Servers, Virtualisation, Networks more »
Title: 2ndLine Onsite/Field Engineer Location: Head Office- Norwich (onsite & field work to surrounding areas) Salary: £30,000-35,000 per annum (DOE) I have partnered with a telecommunications company who outsource their IT to SMEs in and around the Norfolk area. They … are looking for an experienced 2ndLineEngineer who can bridge the gap between their 1st line and 3rd line engineers. Requirements: Ti... more »
Title: 2ndLine Onsite/Field Engineer Location: Head Office- Norwich (onsite & field work to surrounding areas) Salary: £30,000-35,000 per annum (DOE) I have partnered with a telecommunications company who outsource their IT to SMEs in and around the Norfolk area. They … are looking for an experienced 2ndLineEngineer who can bridge the gap between their 1st line and 3rd line engineers. Requirements: Ti... APCT1_UKTJ more »
1st/2ndLine Support Engineer - MSP - £ 30 ,000 + on-call/call out fees Middlewich An award-winning MSP possessing over 20 years experience covering the North West, are looking for a 1st/2ndLine Support Engineer with a good knowledge of Windows Server, Virtualisation and Networking & Security to join the experienced team. As Support Engineer you will have gained significant 1st line helpdesk experience providing varied technical support to customers and potentially had exposure to on-site support. It would more »
London, England, United Kingdom Hybrid / WFH Options
Sereno IT Support
TITLE: Service Desk Engineer (2ndLine) LOCATION: London/remote hybrid HOURS: Monday to Friday: 9am – 6pm SALARY: £35-40K (depending on Experience) 1. Who are Sereno? At Sereno we are looking to shake up the MSP (Managed Service Provider) industry, by utilising the … clients with technical queries over the phone, our ticketing system and online chat. • You will also act as the escalation point for 1st line engineers. • Liaising with clients throughout the lifecycle of the service ticket, ensuring issues are closed off and communicated to clients and providing an excellent … following experience: • Minimum 3 years’ experience as a service desk engineer in an MSP (Managed Service Provider). • Have proven experience resolving 2ndline escalation requests. • Ability to diagnose and resolve hardware or software issues. • Excellent written and verbal communication skills • Prioritising and managing many more »
2ndLine Desktop Support Engineer London (5 days on site) SC Level position - Start date ASAP pending Clearance. Up to £42,500 + shift allowance + benefits Concept IT is thrilled to announce an exciting opportunity to join our esteemed MSP partner as a seasoned … 2ndLine Support Engineer/Desktop Support professional. We are seeking individuals with a wealth of software expertise, particularly in managing critical business systems within a dynamic front office setting. To be successful in this role you must have Market data applications experience. This role more »
Sidcup, Greater London, United Kingdom Hybrid / WFH Options
Intec Select Ltd
2ndLine Support Engineer - South East London/Kent - £28,000 - £36,000 + Excellent Benefits Overview: *This position requires you to have a full UK driving licences and access to a vehicle* An excellent opportunity has arisen with an award winning managed service provider … for a Desktop Support Engineer to administer and support the customer's infrastructure, delivering 2ndline support. You will ensure the progression and swift resolution of calls logged with the Service Desk whilst managing client expectations in line with Service Level Agreements. Role … Responsibilities: Handle escalated calls from 1st line Service Desk team Administer and maintain customer infrastructure, including Active Directory, Azure AD, LAN, Internet access, firewalls and Exchange/Office 365 Monitor and troubleshoot server and network performance utilising the monitoring system to ensure any necessary action is taken Administer more »
Description2nd Line support engineer - £35,000 - Oxford I am working with a client who is on the lookout for a 2ndline support hardware engineer in the heart of oxford. You will you will be the eyes and the ears of … auditing & fact-finding visits. If you are local to the Oxford area apply and we can get a call set up with the team. 2ndLine support engineer - £35,000 - Oxford more »
2ndLine Support Engineer – Hybrid – Kent - £36,000 + Excellent benefits + Career progression Overview: An exciting opportunity has arisen with a leading MSP in Kent for a 2ndLine Support Engineer. You will be responsible for ensuring the progression and swift … resolution of calls logged with the Service Desk and delivering superior services in line with Service Level Agreements whilst managing client expectations. Role & Responsibilities: Handle escalated calls from first line Service Desk Administer and maintain customer infrastructure, including Active Directory, Azure AD, LAN, Internet access, firewalls more »
IT Support Engineer - 1st & 2ndLine - EC2 - £40-50K A specialist UK investment firm with fantastic benefits are recruiting for a IT Support Engineer to join their IT team in their Central London based headquarters. The Service Desk Engineer will … be dealing with 1st/2nd issues, triaging and closing tickets and providing general IT Support to the business. The Service Desk Engineer will provide technical support and administration for all end-user software, hardware, and connectivity. The Service Desk team works closely with the System Engineers … individually ***Excellent communication skills, both written and verbally, ability to communicate in both technical and non-technical terms. IT Support Engineer - 1st & 2ndLine - EC2 - £40-50K more »
We're seeking a highly-skilled 2ndLineEngineer to support a … prestigious Law Firm client. If you're passionate about Microsoft technologies and thrive in fast-paced environments, this is for you! Responsibilities : Provide second-line support for Microsoft Windows, Office 365, Active Directory, and Exchange. Proactively monitor server infrastructure, collaborate with the IT team, and document support activities. … Requirements : Extensive 2ndLine support experience, specialising in Microsoft technologies. Proficiency in Windows Server, Active Directory, Office 365, and Exchange. Strong communication skills and customer-centric approach. This will be a two-month contract initially, starting next week and with interviews happening tomorrow and Friday! Ready to more »
Job DescriptionIT Support Engineer - 1st & 2ndLine - EC2 - £40-50KA specialist UK investment firm with fantastic benefits are recruiting for a IT Support Engineer to join their IT team in their Central London based headquarters.The Service Desk Engineer will be … dealing with 1st/2nd issues, triaging and closing tickets and providing general IT Support to the business. The Service Desk Engineer will provide technical support and administration for all end-user software, hardware, and connectivity. The Service Desk team works closely with the System Engineers to … and individually***Excellent communication skills, both written and verbally, ability to communicate in both technical and non-technical terms.IT Support Engineer - 1st & 2ndLine - EC2 - £40-50K more »
Job Description Role & Responsibilities As a Technical Engineer/2ndLine Support , you will be responsible for providing technical assistance and support to internal users and clients in resolving complex IT issues. Travel to various sites in your region, working closely with other IT teams … to provide quality 2ndline IT support. Maintain and update IT inventory, including hardware, software licenses, and equipment documentation. Technical Engineer will be providing a high level of customer service and offering a varied range of IT Support to both technical and non-technical customers … and staff. Skills & Qualifications 2ndLine Support 1Year+. Hardware or Software experience (Preferably both) Attention to Detail Benefits Competitive Salary On site training. Progression within the company. more »
Bolton, Greater Manchester, North West, United Kingdom Hybrid / WFH Options
Be Technology
My client is a well-established MSP, and they are looking for a strong 2ndLine IT Technician to join their growing team. They have a small close knit, family feel team offering you a great opportunity to get hands on with a wide range of technology … be required as and when the business needs so a full UK License and access to a car is a must. Key Responsibilities: ** Provide 2ndline technical support via phone, email, and face-to-face for internal and external customers. ** Record all support requests in service desk … issues ** Cloud Backup Solutions ** 3 Years of IT Support (MSP experience is a bonus) ** Must have a clean driving license + car Job title: 2ndLine IT Engineer Location: Bolton Work Pattern: Mon-Fri 9am-5pm - Hybrid working and occasional travel required If you are more »
which the 08:00 to 16:00 shift covers. Phone support onlyPosition OverviewWe are seeking an enthusiastic Network Engineer. You will be a secondlineengineer with experience in troubleshooting connectivity issue at the end user level. You will be eager to develop your network skills … a site/service desk engineer when not learning from and supporting our senior network engineer.This includes but not limited to:Providing 2ndline on site and service desk technical support:• Attend customer and company sites as a minimum 2 days per week (you will … flexible, demonstrating a positive attitude.Requirements• Bachelor’s degree in information technology or a related field (or equivalent work experience).• Proven experience in a 2ndline role, providing technical support.• Strong customer service skills with the ability to empathise and communicate effectively with customers.• Solid understanding of more »
to 16:00 shift covers. Phone support only Position Overview We are seeking an enthusiastic Network Engineer. You will be a secondlineengineer with experience in troubleshooting connectivity issue at the end user level. You will be eager to develop your network skills with a … site/service desk engineer when not learning from and supporting our senior network engineer. This includes but not limited to: Providing 2ndline on site and service desk technical support: • Attend customer and company sites as a minimum 2 days per week (you will … demonstrating a positive attitude. Requirements • Bachelor’s degree in information technology or a related field (or equivalent work experience). • Proven experience in a 2ndline role, providing technical support. • Strong customer service skills with the ability to empathise and communicate effectively with customers. • Solid understanding of more »
Job Title: 1st/2ndLine Helpdesk Engineer Location: Wigan Work Structure: Office based Salary: £25,000 - £30,000 We are working with an expanding Managed Service Provider in Wigan who pride themselves in fantastic customer service, specialising in managed security infrastructure, IT support and … take your career to the next level, please apply for immediate consideration! Keywords: IT Support Engineer, MSP Engineer, 1st/2ndLine, Helpdesk Technician, Help Desk In Technology Group Ltd is acting as an Employment Agency in relation to this vacancy. more »
Leeds, England, United Kingdom Hybrid / WFH Options
WhiteSpider
Job Description Job Title: 2ndLine Network Support EngineerEmployment Type: Full-time, PermanentLocation: Leeds LS11 9YJ: reliably commute or plan to relocate before starting work (preferred) - Hybrid working available with a minimum of 2 days working in the officeSalary: £35,000 - £50,000 (Based on tested experience … services and software defined solutions to enterprises across the world. We are looking to grow our Managed Services team and require a full-time 2ndLine Network Support Engineer. The individual we are looking for will be a highly motivated and skilled team player who has at … of the technologies supported, however, the ability for the engineer to be able to ‘hit the ground running’ is essential. The RoleThe 2ndLine Network Support Engineer will be based in Leeds and will be responsible for day-to-day support of managed more »
Role: 2ndLine IT Support Engineer (Field Engineer) Role Type: Permanent Location - On-site Gloucester + Client Sites Salary - £28,000>£30,000 The role of the 2ndLine IT Support Engineer is to provide onsite, workshop and more »
Title: Senior 2ndLine Systems Engineer Location: Fully remote Salary: £(phone number removed) (DOE) We are looking for an experienced 2ndLine Systems Engineer to join a leading managed service provider on a fully remote basis. You will be responsible more »
Birmingham, West Midlands, West Midlands (County), United Kingdom Hybrid / WFH Options
In Technology Group
Title: Senior 2ndLine Systems Engineer Location: Fully remote Salary: £(phone number removed) (DOE) We are looking for an experienced 2ndLine Systems Engineer to join a leading managed service provider on a fully remote basis. You will be responsible more »
Birmingham, Coleshill, Warwickshire, United Kingdom
VIQU Limited
SecondLine Support Engineer (MSP) – Birmingham £25,000 to £32,000 We’re partnered with a growing IT Managed Service provider based in Birmingham that is looking to grow their Support team due to growth and further investment. The successful SecondLine Support Engineer will join a vibrant and talent team of engineers who operate within a collaborate environment. As the SecondLine Support Engineer, you will be resolving issues with a wide range of customers – this will involve being in the office support remotely and help desk … SecondLine Support Engineer (MSP): Essential experience in a Managed service provider (MSP) or Telecommunications. Experience in a 1st or 2ndline capacity. Experience with tickets and ticketing system Base knowledge of Windows 10/11, Windows Server (Apply online only), Office more »
An exciting opportunity has arisen for an IT Support engineer to join my client in West Sussex. This role will see you working within a small team where you will take responsibility for ensuring the reliability of IT systems and direct the support team in their day-to … installation and maintenance of software and hardware Oversee the database of users, network access rights, and Group Policy and Active Directory Required experience: 1st – 2ndline support across a variety of tech including: Windows and Apple OS Office 365 It would be ideal if you had experience … the surrounding areas. To apply for the role, please respond to this advert or email tomstickler@spectrumIT.co.uk Related terms: 1st line support, 2ndline support, support technician, technical support engineer. First line support, secondline support. more »